Comments
Booking numver ka51AA7905 dated 12th may 2018.
Number of times repeated compliants regarding 1000 rs diesel refund has been raised..but no reply from zoomcar.
1st i dodnt receive the full tank whn i recd the car..
Whn i have sent the receipt of diesel..no response from zoomcar team is recd.
Plz refund at your earliest
Number of times repeated compliants regarding 1000 rs diesel refund has been raised..but no reply from zoomcar.
1st i dodnt receive the full tank whn i recd the car..
Whn i have sent the receipt of diesel..no response from zoomcar team is recd.
Plz refund at your earliest
Zoomcar Customer Care's response, Oct 11, 2018
Verified Support
Hello Ankit,
Greetings!
We are sorry to know that you did not get an update from our team regarding the fuel refund.
Please share your booking ID, we shall check on the refund status and we will update you on the same.
Regards,
Sowmya
Greetings!
We are sorry to know that you did not get an update from our team regarding the fuel refund.
Please share your booking ID, we shall check on the refund status and we will update you on the same.
Regards,
Sowmya
Worst service.
Zoom car is robbing people.
I planned using cycle for relaxing.
But i was frustrated ending the trip
Please dont use it
Zoom car is robbing people.
I planned using cycle for relaxing.
But i was frustrated ending the trip
Please dont use it
Zoomcar Customer Care's response, Oct 11, 2018
Verified Support
Hello Rajkumar,
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Ramya. S
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Ramya. S
Morning I book a pedl bike and I used 1 hour after completed the trip I am trying to end trip from last 3 hours unable to end trip pedl deducted l excess amount from my paytm wallet.still my trip is not ended.please respond quick and end my trip asap.what is this bloody service this is third time I am facing this issue
Zoomcar Customer Care's response, Oct 11, 2018
Verified Support
Hello Anil,
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Ramya. S
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Ramya. S
I started my service with paddle no 3217685 at 6.53am on 27/9/2018. Paddle didn't get unlocked. I tried to end the trip several time but couldn't. Finally I had to make an open complaint to end the trip. But now as that has not been resolved so I am not able to book next rides.a mount is also deducted. Please try to do needful ASAP
Zoomcar Customer Care's response, Oct 11, 2018
Verified Support
Hello Sanu,
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Wasim
Greetings!
We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus
Regards,
Wasim
Hi,
I would like to make a small request here. Please provide Pedl cycles in Wakad too. Earlier there were pick up points in Wakad too..but now there are none.. Request you to please start stations near Omega Paradise society in Wakad.
I would like to make a small request here. Please provide Pedl cycles in Wakad too. Earlier there were pick up points in Wakad too..but now there are none.. Request you to please start stations near Omega Paradise society in Wakad.
Zoomcar Customer Care's response, Oct 11, 2018
Verified Support
Hello Aditi,
Greetings!
Suggestion noted, we shall surely check on the feasibility of having our PEDL hub at Omega Paradise society in Wakad.
Regard
Wasim
Zoomcar
Greetings!
Suggestion noted, we shall surely check on the feasibility of having our PEDL hub at Omega Paradise society in Wakad.
Regard
Wasim
Zoomcar
My cycle no.3246962 is not able to end trip. its been 6 hours.
Zoomcar Customer Care's response, Oct 11, 2018
Verified Support
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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I completed my pedl trip of 18 minutes, on
8th October. But was charged Rs 6/- instead of Rs.3/-.
As a very bad design, their contact support page does not give any option to complain about wrong/overcharge of trips.
No customer care contact options.
Please do the needful