Electrolux India Complaints & Reviews

Hi, We purchase a Electrolux washing machine in the month of April 2014, the inside filter of the machine was damage/broken by the demo person while giving the demo. We was told that filter will be replace with a new one in the next week, since then almost 4 month got complete but not recd such replacement filter by the electrolux service provider. We did make complain also and following the matter every week but no any positive response/reply...

Hi Good Evening, We purchased an Electro lux spilt 1.5 Tone Air Conditioner (MODEL NO.- EA18SCRBA1) on dt. 22/04/2009. We Got 6 Year warranty on AC Compressor & we complained two times on electrolux customer care call center (Complaint No.- EJAI[protected]). The service center engineer said to us that company did not give 6 year warranty on compressor in 2009. Please solve my problem as soon as possible Regards KATTA...

We have got a electrolux topload crystal logic 7kg washing machine, which has turned pathetic, its making loud noise while washing and drying the clothes, when called for a electrolux service centre, they have sent two technicians, first of all they could not able to recognise the model of the washing machine since the model no was not printed by electrolux, secondly they have not said the service charges which they charged me for 400 INR,...

The complaint number (EHYD[protected]) registered with the customer care on July 5th 2014. As per technician the capacitor has failed. They said they will change it with in 4-5 days. Still today they not cleared the issue. 26 th July one person called and he wants to attend the problem, that time we were out side the house because of 30 minutes prior call. All the times they were simply saying that customer was not responding for the calls...

We had purchase a fridge on 25 oct 2013 from your dealer Chawla Electroncis (REGD[protected], Netaji Subhash Marg, Darya ganj, New Delhi. As per invoice number 3541 dated 25 oct 2013 Electrolux REF 294.The door of the fridge has been continously giving a problem on 2 occasions the engineer had come to fix up the issue but the problem still persists. The door is not able to close properly as it is still less than one year from purchase either...

I had purchased one Electrolux Microwave oven from Metro cash & carry stores, Borivali in Oct 2013 under 3 years warranty for gift presentation.
Dealer M/s Metro C&C had duly stamped the warranty card with bill no.& dt of purchase mentioned on it.

Now the instrument has created some functional problem and we approached the customer care. They have taken the complaint on 18.7.14 at 12:12pm and gave complaint...

There was problem with the water pipe of my washing machine. I called the service centre and a person named Vinod came and he took out the part..leaving my machine in an open state.I had asked them to atleast close the machine in order to prevent it from getting damaged, but there wasnt any response. He showed no signs of return. Since then i have been calling and calling in the service centre but no response from there side. The procudure...

I had purchased a Refrigerator of your brand, and it is in warranty. The unit is totally defective and all my efforts to get it repaired or replaced for last three months have gone in vain. Kindly let me know the policy of your company and where and to whom I should take up the case. If there were to be no solution I may have to take it to the Media and also lodge a complaint with the competent authorities. It is ideal caser where you...

Very poor and irritating service. Never to prefer electrolux products. The worst in the country!!!
There was problem with the water pipe of my washing machine. I called the service centre and a person named vinod came and he took out the part..Leaving my machine in an open state. He showed no signs of return. Since then i have been calling and calling in the service centre but no response from there side. The procudure continued for...

I bought Electrolux AC for 25k last month and it doesn't work properly at all. Have been calling the service center manager and toll free and I am tired of it. Advice people not to buy this brand as they don't respond at all. Frankly I don't think they even care. Please help me out if possible...

Hello Sir/Madam, We have bought an Electrolux REF ECP-295SI-FFK refrigerator from Bhagwati Enterprises Scf-643, 1st Floor, Kesho Ram Complex Sector 45c(Burail), Chandigarh on 11-Dec-2013. From the day we have bought this refrigerator it is not functioning properly, it is not giving proper cooling. We have filed lots of complaints to Electrolux customer care and they have send technician but they were not able to solve the problem....

Purchase date :- 25/05/2014 form Star CJ online shope. Demonstration date ;- 01/06/2014, (Product is not working due to Magnotone & Told to call at service center number :-[protected]).Call Date to customer care:- 02/06/2014.(No feed back received)1st complaint date at customer care:- 04/06/2014 (complaint number EPUN[protected], no feed back received.)2nd complaint date at customer care :- 02/07/2014(complaint number EPUNE[protected] After...

Bought an 80 Ltr refrigerator (model - ECL093SH) through Snapdeal.com on 23 May 2014. It was delivered after 15 days on 06 Jun. The company rep came on 11 Jun to install it and the glass shelf over the vegetable box was found shattered. It has not been replaced till date. Then the machine stopped working after a few days. After numerous complaints, a mechanic came and found the compressor dead. He came again on 28 Jun and changed the compressor....

I have call one of your service boy for my fridge. He had said for two service feeling of gas And change of timer. But he had not repair neither change the part of timer neither gave any but full payment. I hope you will take some step towards it. My contact Number is [protected], Thanking you...

Dear sir, I bought an Electrolux full automatic washing machine model name Serena 6.5 kg three months back from a Guwahati based home appliances store.I use it only on sundays as I don't get time to use it on working days.The weight of my clothes I put into the wahsing machine is hardly three or three and half kgs. For first couple of Sundays it was working nicely and later the digital switch boxes of the washing machine started giving...

Dear Sir/Madam,

Our Electrolux Fridge Model No.ER, 200D, 210 Ltr. fridge (puchased in 2005 ) is not cooling and Door not locked and Gasket also not working. Please give the charges for the above parts repairing. If there is any exchange offer, please suggest.
An early response is highly solicited.

Regards,
Arvind Kumar
DS/III/25
Single line
Factory Estate
Shahjahanpurbr...

Hello, I purchased the Electrolux EBP163 refrigerator but it sounds on auto-cutoff.The problem was there from the first day itself. When I registered complained to the customer care they somehow replaced it with a new one but again the replaced unit is having the same problem. Now, no-one is listening to the complaint and the customer care people keeps cancelling the complaint given. Also one of the engineers called me telling that this...

I bought AC for 30, 000 INR in March 2014. Which stopped working exactly after 3 months. The next day i called customer care number. They told me i will get service within 48 hours. There is no cooling happening and lot of noise which is really irritating. Now, it has been almost 8 days and my AC is still in same condition. Last 8 days i am calling service center and they give me false promises of giving service the very next day. After...

Dear Sir, Our Electrolux Fridge Model No.ER65, 620 Ltr. fridge is not cooling and Door not locked and Gasket also not working. Please give the charges for the above parts repairing. Awaiting for your quick response. Thanks & Regards, Sangeeta D. Chembur, Mumbai-400071...

Elkw[protected] dt. 06/06/2014 this is my first complaint no.
The technicial from your local franchise reports on 07/06/2014
He declares that the compressor of fridge has knowked off hence needs to be relaced.
A token amount of 1000/- is taken by him for compressor to be brought from the store
The compressor installed is of lower capacity suitable for 165 ltr. Fridge.
When confromnted the service center...