Ibibo Group / Goibibo Complaints & Reviews

Payment is debited from my account but booking is not confirmed...

Today (18 sep 2021) I tried to book my indigo flight from jodhpur to bangaluru (6E 6033) dated 26 Sep 2021, for this I completed all necessary steps on goibibo application and then I did payment of 5498₹ from my UPI.

My payment is deducted completely but my ticket is not booked.

So I want to take my whole payment back as refund...

I have booked flight Delhi to kozhikode through the app after money is debited from a/c but the ticket is not received and process of payment shows cancel the payment. Goibibo travel agent didn't refund the money and money is credited in their A/c as per bank statement says, the amount is credited to their bank and they didn't issue for refund to recipient A/c. They says it takes 7 working days to refund the amount till now, I didn't get...

Hi

This is about latest booking done for my flight ticket from Bangalore to Ahmedabad.

Booking Id: GOFLDMTAND4D[protected]

Issue:
Amount deducted twice via paytm UPI. Paytm has asked us to contact you. No one is available to talk on customer care number. Tried to reaching out via social media but no response yet.

Transaction details are attached....

HI,
I Stayed in Hotel CITY PLAZA 17 BILL NO.G06HL22I01259190 Checkout Today 11AM Booking ID- HTLDNAFEBUR2FEV5 NAME -Gautam Sahni
Please request for Add GSTIN Number IN BILL-09AAACH8755L1Z0
HDFC LIFE LTD.& Mail the revise bill
Please resolve otherwise company not consider the amount
Regards

Gautam Sahni

[protected]@yahoo.co.in
mob-[protected]...

I recently was booking an flight from Chandigarh to Mumbai for 5th September by the Name of Annu and made the payment using the QR code.

The payment of Rs. 7872 was deducted from the bank account but there was no notification on the website regarding confirmation of booking.

Since it was urgent, I went ahead with another booking.

I have been trying to reach out to GoIbibo but there is no revert,...

There should be an option to delete account. Also in the app, chat option doesnt work. Pls resolve my issue....

Dear Go ibibo,

I have been unable to get in touch with anyone at your organization for refund status of my Jet airway flights booked in 2019. The email used for making bookings is now also not getting accepted at the portal.

The PNR of the tickets are TUAN4G0H4

Name of the Passenger: Miss Shweta Pradipkumar Birthare

email id used: [protected]@gmail.com...

Hi Team,

I would like to delete my Goibibo account with number - [protected]...

I have booked a flight ticket for spicejet(SG756) 15.09.2021 from Patna to Pune. And I got an email from spicejet about my flight being delayed and I have booked a direct flight. They changed it with a connecting flight and changed the date also. Instead of 15.06.2021 they revised it on 16.09.2021 and please solve my issue. I want a direct flight. Also i want to mention one more thing that these details are not showing on my goibibo application....

Dear Sir my balance got deducted but ticket not booked. [protected]@gmail.com...

Ref: I) PNR: EHHIGE Booking ID: GOFLDAND[protected] SPICEJET SG 438 DATED 30 MARCH 2020
II) PNR: IGFDJX Booking ID: GOFLDAND9CA[protected] SPICEJET SG 438 DATED 30 MARCH 2020
Sir/Madam,
I had booked two tickets through Go Ibibo app from on SpiceJet 438 flight for Mumbai-Gorakhpur sector of 30th March 2020. This Flight was cancelled under Lockdown orders by Central Govt. Travelling was banned during the Corona Pandemic...

We had booked a flight ticket from goibibo from Bangalore to bali, travel date is 10 may, due to covid restrictions, flight got cancelled and we have not got refund for our ticket. My friends also booked the same flight on same date as we were going in group and both of them got the refund amount.
BookingID : GOFLIC[protected]
PNR : TUAN1P8S9

It been more than a year and we didnt got the refund yet. Total...

I have booked the ticket on the 6th of Sep 2021 from my Goibibo app from my Kanpur to Delhi to Sai Anand Bus, after doing all the process, I had done the payment through phone pay. Then money was deducted but I didn't get any of the ticket on my mail, app, SMS or anywhere. Then I had to purchase the ticket manually from the BUS DEPOT. I need refund and there is customer care available of Goibibo. I didn't receive my money back....

Still no solution provided by Goibibi. Very unprofessional. Not a single customer care number functional. My refund is pending still march 2020. No update n no follow up also. Plz call at [protected]. Email : ryan.[protected]@gmail.com.
Previous complaint id : 2844154....

Overall very bad experience. I booked club room for 4 days from 31st Aug to 4th September. After checkin, there was bad smell in bathroom. I tried to stay there and called for room freshner. But within half hr, condition became same. I request to change the room. After half an hour, they shifted in other room. That room was also problematic. After some time, I got to know that refrigerator and one AC were not working. In the morning at the...

Terminal id 81800517
sept 02 202112.57
transaction number[protected]
terminal owner name travelcc
dear sir,
payment was dedited my account sept 02 2021. Still tickets was not received my mail and moble also
ticket booked throgh goibibo app :
jobin joseph : [protected]
[protected]@gmail.Com...

This is regarding pnr [protected] I am trying to cancel the tickets. I see Goibibo application failed . How can I claim the cancellation charges if failed for longer periods. I request for refund of the tickets amount...

Date of booking- 3/09/2021
Booked a bust ticket from Aligarh to Noida
Bus Date- 4th sept, 2021
BusTime - 12:59pm - 16:00pm

I have paid the bus fare to goIBIBO through net banking amount i.e. Rs. 268
But till now i have not received any mail or confirmation regarding the same.
My goibibo account is from no. [protected] with the name of Sanidhya Kulshreshtha. i tried contacting customer but...

Goibibo call centre...