Micromax Informatics Complaints & Reviews

Hi All,


My complain no is MMX[protected].


I am writing this to share with you about my experience with Micromax - service center (Durga communication, Paschim Vihar, Delhi Contact no:- [protected], [protected]) & Divakar Garg ( Area Service Manager- Delhi) divakar.[protected]@micromaxinfo.com.

I have bought Micromax X2825 few months back thinking that the brand is putting efforts...

This is to inform you that, my mobile micromax a350 got switch on button problem(not work)happened on 07/11/2015.Then i give to service center for service-service no-s[protected].After service, i get the mobile from service center.On that time my mobile network(signal) not working.Again i give the mobile to service center for the problem of network signal issue on 16/11/2015 service no-s[protected].Without sort out the signal...

I have been facing this issue since 3rd January. I reported my problem on 7th Jan, 2016 to Yureka customer care and have been asked to reset my phone with official update. As my phone was getting switched on, I clearly stated that on call. so they put my request for phone replacement in exchange of my old set. Reference number provided to me from yureka is - 1934596 and Waybill No. of your Yureka transreceiver is given below : ORDER#:DL[protected]br...

When the brightness is low and screen is locked by pressing power button, I cannot unlock by pressing the power button/Volume key. The screen goes completely blank. I have raised a complaint in micare.micromax.com. The complaint number is SER[protected]. I got it from paytm. If Micromax does not promise me of resolving this issue, I will return it within 2 days....

Respected sir
i have the honor to state that i purchased the mobile device micromax E455 online on 26Oct15.i started using the phone with minimal function like camera, music etc.for one month.when i inserted sim card in the device there started intermittent software probleb finally leading to malfunctioning of device.sir furter i state following points which caused to harass me physically and mentallly as well.
1)when i visited...

My mobile micromax canvas express A99 is at care centre for a long time i have given third time at care center but not repairing .It is now at care center
My job sheet no. is N[protected].
I have given mobile phone at prince communication, AHLU WALIA BUILDING OPPOSITE, BHOPAL HOUSE, LALBAG LUCKNOW...

Maine ek micromax mobile kharida hai jiska name-Micromax Canvas Knight A350 hai. jo 7-8 mahine baad charging hub khraab ho gya jisko banwane mai service centre - Micromax service centre, Pagaria Complex Raipur CG 492001 ke Address me le ke gya jha mujhe 15Days ka time lagega kha gya.
Fir mere mobile -[protected] me SMS aaya ki apka mobile repaire ho gya hai aap service centre se collect kar sakte hai.
jab mai waha gya to Service...

Mobile description:-
model- nitro- 311a (blue), imei/esn no.:- [protected] / [protected]
model code- sermob0609, warranty repair- yes

sub- my above mobile phone was troubling me from the begining of purchase. I handed over to your authorised service centre m/s hripag technology, sevok road, siliguri, pin-734001, contact[protected]wb) on 16/12/2015 but i have not got it till now after getting it repaired....

I bought Micromax Canvas Lapbook L1161 Laptop for my family in December, 2015. Owing to some technical errors the lapbook got locked. Since 1st of February, 2016, I have been calling Micromax customer care ever yday. They assure me everyday that I will receive a call back, but I am yet to receive a call back. On two occasion they assured me that, your case will be taken on priority basis, but of no use. A fact hidden by Micromax is that the...

I have purchased a micro max a114 (Emie/esn no.-[protected]/[protected]) on 10-01-15, but unfortunately it stopped working and i submitted it to micro max authorized service centre, m/s. Ocean mobile care, 78/99, annai indira nagar main road, railway station service road,, velachery, chennai-600042/ mob-[protected] / [protected] on[protected], but till date my mobile has not been repaired.
Whenever i approach the service centre,...

This mobile was brought from india in august 2013. Model is Micromax A111 CANVAS doodle.
it was blasted yesterday 7th of February 2016 while it was not in charging mode or not in use.
Thank god I did not use or did not have it in my pocket.
It blasted with fire...
if anything would have happened then will Micromax take responsibility to this?
I have heard lot of stories of mobile phone blast while in charge...

I have submit my Micromax phone on 19 jan 2016 and after 21 days I didn't get any update. Ask from Service center in Gurgaon they told me it will be take 15-30 days more for repair ph. My job sheet no is. : N[protected]-27383...

Complain No :- MMX[protected]
IEMI NO:- [protected]
SER[protected]
Name: Afroz
Mobile: [protected]
Email ID: [protected]@gmail.com
Address: F-18/21 Inder Enclave Ph-2
FeedBack Type: Complaint against service center
Product Type: Mobile Phone
Product Name: -Micromax X2825
Product Cat: Service Centre
Feedback: Work Order No :- NA
Work Order Date :- 15...

N[protected] job Sheet no
I have submitted my mobile on 13/12/2015 and get a promise to receive it within one month and now its almost 2 months and didn't get the set.
When i call them they say me that they will arrange a call back from the there seniors which i never received a single call from them.
now i am going in consumer court and will take a strict action against your company.
They always tell me...

I purchased micromax canvas spark Q380 on[protected], it stopped on 5th of December. i went to service center on 8th of December and submitted my mobile. since then it is not returned to me, whenever I contacted on phone they say that the server is slow and unable to fetch the information and will give a return call. till now not even once they have replied.
the Job sheet of the company service is dated 8/12/2015, with Docket No: S[protected].br...

Hi,

For the past 6 months, I have contacted micromax several times to move ahead with the replacement of my laptab lt666 which is within warranty. The stated product falls into so called "premium" services where micromax comes to you for product replacement. Even after customer care assuring the replacement within 8-10 days, my laptab is still not replaced. Find the various complaint numbers registered by me on their website:br...

Actually the complain is pertaining to Vapi city but as there was no option of my city, i selected the nearest place. I had bought a micromax Yureka mobile handset 26.3.2015. after some time the handset received some system updates from the micromax company and the phone just went crazy. i mailed to micromax customer care and they advised me to approach their authorised customer service centre located in Vapi. The service persons checked...

I submitted my Yu Yureka pone in a service center, which was well in warranty on 6th Jan 2016, due to charging port issues. The company has a policy to replace the handset within 30 days and deliver it back to the consumer.
Today its 8th Feb and till now I haven't received it and I have communicated with them through e-mail as well. The e-mail conversation screenshot i can attach where they just don't tell on which date I will get...

This is a high priority complaint and requires an urgent response.

Please see below complaint:

Micromax worst company, worst customer support after sales.

I have purchased my mobile Micromax EG116 price Rs 5000 on 6th Dec 2015 and from 2nd day touch panel is creating problem so I have submitted my device to Lucknow service center on 11th Dec 2015(means within 2 days mobile is started to create...

Sir/Madam,
I'm facing very trouble from Micromax service center. I have submitted my mobile phone Android One(AQ4501) IMEI NO- [protected]/[protected] With Complaint ID[protected] in service center on 5 november 2015, They said the main-board of the mobile will be changed so it will take 45 days to repair. I want to know does a phone repairing needs 45 days?? Leave it.
After 45 days when I asked about my phone...