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Reliance Communications Complaints & Reviews

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Last updated Mar 6, 2024
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India
400709

Reliance Communications reviews & complaints page 399

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M
Maruti Patel
from Kandla, Gujarat
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Wrong interaction from customer executive

Address:Rajkot, Gujarat, 360005
Website:www.relianceada.com

Executive was told me that you pay only 500 rs we will waive other amount as my complaint was genuine.
So I was paid 500rs and even after I had paid I get notice from your company and for the same I had interact in detail whenever I got call for payment but now I am really fed up with your company and your customer service which is really fraud with customers....
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S
sevekari
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone services

Address:411037

I am having 4 reliance mobile connections in my family.

Reliance suddenly decided to close down the cdma service and change over to the gsm system. While advertising for 4g services enough notice was not given to customers that cdma services would be closed down.

I am a senior citizen and it has caused me hardship and additional financial burden for buying new handsets. From the day the cdma has closed down...
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J
jayant bahety
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cdma upgradation a mess and white collar scam

Address:Mumbai City, Maharashtra, 400091

I using reliance no [protected] from mumbai and inspite of being upgraded and buying new handset the service network is pathetic and customer care not picking phone and only ivrs works net not working even on 2g or 3g forget the promised 4g.Inspite of visiting their store at chandravarkar lane borivali west no resolution. Earlier i had paid 4444 for lifetime r2r calls free pack of 500 min per month but even that too discontinued without any...
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M
mohitgarg27
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outlet asking money for gsm sim replacement

Address:New Delhi, Delhi, 110089
Website:www.rcom.co.in

Reliance one of the worst service provider for a reason. Today reliance stoppe their cdma service on my number and i go a message saying replace your cdma sim with gsm for free visit nearby reliance center. So i visited my nearby reliance service center

Address shop no 4, aggarwal plaza, rohini sector 9, delhi - 110085, d. C. Chowk, near apni rasoi

So they asked rs. 25 for replacement of my cdma sim with gsm...
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S
sourabh.todi
from Mumbai, Maharashtra
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Service termination

Address:Mumbai City, Maharashtra, 401105

This complain is regarding my previous complain lodge on may 30, 216. Link:

https://www.consumercomplaints.inreliance-communications-service-termination-c1297519#c2456115

Even after repeated messages reliance have not taken any steps to solve the issue. More than 11 days has been passed kindly take some action regarding this problem. And if reliance only know how to cheat then reply me that you will not do anything...
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Address:Mumbai City, Maharashtra
Website:www.rcom.com

I bought Data Card No [protected] from Silvassa ( Dadara & Nagar haveli) under life time free 1 GB data free Scheme from Reliance communication a year back.
Initially I was getting proper service & 1 GB data on said no. as per the scheme.But for last 6- 7 months I hardly got any data on my connection. I could access internet only for 1-2 days.after that it was showing Zero balance. I have complaint couple of times to customer care but...
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A
abhijeetm29
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge

Address:Lucknow, Uttar Pradesh, 226016
Website:www.rcom.co.in

Hi.

I made a recharge of rs.999 towards my usb internet stick *cdma on 9th june, 2016. The recharge goes successful and money is debited from my account. Pretty soon cdma shuts down as so gets the data pulped as i am told.
Prior to this, i have not been informed by the message that my cdma would be shut down (Not in the concrete terms).
Since cdma was to be shut down anyway, why did the recharge went through successfully?br...
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K
kanhaiya ji
from Saharsa, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance on mobile no.9608819010

Address:Patna, Bihar, 800001
Website:reliance india

Dear sir / ma'am
I was recharged whith rs. 50/- on 09/06/2016 and use only rs. 2/- but now my mobile account balance is rs.11/- only.

My question is why are you deduction main balance from my mobile.

This is a normal activity of your company can you tell why are cheating you customer this way?
I try to communicate with your representative on 198 but you do not facilitate me to contact him/her.br...
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S
sbankewar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has already been paid still not ready to accept

Address:411028
Website:myservices.relianceada.com/launchAMSS.do

Hello Sir,

I am having very bad experience with Reliance communication.
I have broadband connection, from yesterday my service has been stopped.
I called to support and first they told me that because of check rejection your payment has not been paid. I have confirmed and found that money has deducted and paid to reliance and confirmed from bank as well.
Then I again called to support and I told them that...
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R
rathisatish
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill generated even after termination of service and confirmation from customer care

Address:380006

Hi team,

After having a bad experience with data card service provided from reliance, i have terminated the service. I have also paid all the bill and raised a ticket to reliance customer care and got confirmation that i have "0" amount yet to be paid and no bill will be generated in future. However i'm receiving bill yet.

When i contact reliance customer care, i got reply that, the connection is already terminated...
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Bhuvaneshwari Venkatraman
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of reliance data card no 9379830975

Address:Bangalore, Karnataka, 560037
Website:reliance data card

I want to disconnect my data card no [protected] due to very poor connectivity, and many times it will not get connected at all. I have called customer service at bangalore several times, at least 4 times they say that they will connect to the concerned department, but after holding the call for 5 to 10 minutes, it gets disconnected, we have never seen such kind of poor management. Reliance being such a big company do not have proper compliant...
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S
Subramanyam Venkatakrishnan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Termination

Address:Mumbai City, Maharashtra, 560062

I have tried to terminate the cdma dongle connection 5 times by calling up their call center. Till date, they have refused to act on it. My complaint number is [protected]. I also sent them an email. However, i did not receive any acknowledgement. Every time i call them, they come up with a new excuse for avoiding termination. They are quite keen to migrate all their cdma customers to 4g using the sister company, reliance jio's network. But,...
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A
Abhi2K
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reliance 4g internet services - sim distributed but service unavailable

Address:Kolkata, West Bengal, 700019

Please note I had a 2G Reliance Net Connect Connection. Which stopped working a few days back & I had to purchase a 4G Dongel from Reliance. I was also given a new 4G enabled SIM Card. My Datacard no. is - [protected].
But the services of 4G has not started yet in Kolkata & I am not able to surf internet or work if required from my house.
I am facing tremendous problem regarding this.
No one knows when 4G services will...
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H
harender1979
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting my UPC Code

Address:Solan, Himachal Pradesh, 173233

Not getting my U. P. C for M. N. P i have ten so much messages since 15 days and calls to reliance customer care but no any solution found for my queries.. They given me only the complaint no. S[protected],[protected],[protected].. But still didn't get any solution regarding. Unique porting code i request you to please solve my problem.. You can also call me on [protected]..

Harender...
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S
Sunilsharma094
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4g sim and customer support

Hi,


I have a postpaid connection with reliance and my number is [protected].

Ince last month daily i was receiving many voice calls which mentioned that "my new 4g sim has been delivered to my communication and steps to activate that sim." but i have not received any sim.

I asked customer care over chat and was informed that i will received my sim very soon. But till 8th jun 2016 i have...
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P
Prirey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cdma dongle stopped working without any notice

Address:Varanasi, Uttar Pradesh, 232101
Website:Reliance Dongle connection

My internet connection has stopped working suddenly and after calling to customer care i didn't get any proper response. The staff is very poor in communication and never gives proper resolution.

I got to know that due to 4g migrations the internet is not available. This should have been communicated to customers earlier do that we had arranged for back up rather than running into last min issues..

I had my data...
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Mnoj Dadhich
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge successful but still service not active

Address:Bhilwara, Rajasthan, 311001
Website:Reliance official site

Dear sir
मेने मेरे [protected] पर 171 rs का प्लान का रिचार्ज किया है लेकिन अभी तक सर्विस चालू नही हुयी है । कृपा करके सर्विस चालू कर दे । आपके 198 पर मेरे नम्बर से हज़ारो बार कॉल किया गया है लेकिन...
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Sathisaqa
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Landline phone activation problem

Address:600113

Dear sir,
I've applied for cdma landline connection in tharamani, chennai. Handset worth rs.3000 has been purchased from saidapet, chennai branch. They have called me for verification twice and unfortunately i was out of station for the first time and the second time i told that person to wait for few more minutes. He went off before i reached there. Now without any notification my landline was disconnected. I approached saidapet...
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KiranDonthoji
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection not deactivated on request

Address:Chennai, Tamil Nadu, 600029
Website:Www.rcom.co.in

Dear sir, iam a reliance wipod subscriber with no.[protected].Initially after purchasing the dongle i had issues with network and speed. I have given a complaint regarding the same and the customer care executives suggested for the replacement of the dongle. After doing that also the problem persists. After that i have given so many complaints regarding that but no response came from them, so stopped using it. Even then they have charged me...
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R
ranbir689
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After closing cdma my mobile become dummy and i lost my all communication

Address:Meerut, Uttar Pradesh, 250001
Website:reliance communications

Hello reliance i [protected] is my cdma no. i am paying you from last 10+ year to use your cdma service.suddenly you have close the cdma no. first problem i get my cdma mobile become dummy & i got disconnected thought the world.today 9 june 2016 i visited your meerut location outlet to ask about the problem they ask me to upgrade my sim cdma to gsm they said me to pay them a 50 rupees for it.i ask them will you give me the invoice of 50/-...
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