Videocon Industries Complaints & Reviews

Customer id:[protected]
Hi,
I have raised a complaint for change of location. After 20 days i was given connection with a charge of 480/-. I paid 1000 for 35 days connection in which because of the delay in connection from videocon i lost about 20 days (Approx). Now when i send for reimbursement to videocon, my complaints are going in vain by the customer care. I’m very dissapointed with videocons customer care. Please help...

This is umesh patil and i am using videocon d2h from last 2 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i called your customer service, first he asked me to wait for 2 hrs to resolve this problem, but its not fixed. Then when i called today your agent told me that i need to pay rs 200 to your service enginner for his visit. This is absolutely not acceptable from you guys....

I have recharged online for my video con d2h money has been debited and deducted but recharge was not complete so pls help as soon as possible and if it is possible please recharge it to my video con account my id no[protected] with register mobile number [protected] i have recharged with the amount of rupees 600 (Six hundred) only with my atm debited card...

Sir,
I purchased a 24 inch Videocon LED Television from Akash deep electronics Apsra market Railway road Aligarh (UP) on 09/11/2015 worth Rs 13500/- with 5 years warranty . The above LED Television has gone faulty on 20/10/2018 for which online complaint has been lodged with complaint no GHA-[protected] but above LED television not repaired/replaced till now.
You are requested to approach firm for repair/replace my above LED...

I am dipesh trivedi from mumbai customer id[protected] & my no [protected] want to change name, address & mobile number. Please note down details
Nishant gada
Agarwal building, 2nd flr room no 8, opp. Bhansali alluminium, thakurdwar, charni road east, mumbai 400002.
Mob no [protected].
Please do the needfull.
I having a lott of problems & signal is also coming so please make a note that the problem is resolved...

Complaint for signal loss, i had complained to customer care since 10 days for signal loss but no technician is attending the complaint when ever i call customer care they say my complaint is closed or technician says our numbers are not reachable, how come a reputed company doesn't have a complaint tracking system and proper feed back system, it is very embarrassing there no proper complaint addressable system and if we do not recharge we...

Respected sir, my name is b. Lokesh kumar. I have videocon d2h. My customer id is[protected].

In the d2h information on tv display it shows the name as venktesh b. It is wrong entry. Please change the name to lokesh kumar b. I requesting you to change the name and address in your record as

B. Lokesh kumar,
45, sathiram street, senguttai, katpadi, vellore district. 632007...

Hi Team,
I am facing a lot of issues from Videocon dth. The customer service is not at all cooperative and they are very rude neither they are bothered about there customer. My dth is not working since a month after raising the complaint 4 times I haven't received any proper response. I called the customer service and they disconnected the call saying they have some problem. My recharge for that month got wasted and no service from...

I had given complain against Videocon d2h on the technical issue. I got the confirmation also.

Dear SWATI SWAIN your Complaint No.[protected] for Customer ID 57179792 has been registered and will get resolved till Wednesday, May 15, 2019 02.41 PM

There is no resopnse from videocon d2h side. But the balance in the account is cut for a month during which I could not avail d2h service due to their technical issue....

Customer id 91211059
I have been complaining D2h care about my connection repair since 12/05/19 but they are not responding me.Even when i call to care the executive says seniors are busy and the call get disconnted.Also i have emailed no of time but no respond got by them also mailed to Bhubaneswar Nodal officer.
Cmpln no.[protected],
[protected],[protected],[protected],[protected]...

Sir, I recharge my d2h I'd but unfortunately recharge goes to another account. Please sir give me my money in d2h account.
My account.[protected]anthoerrechaergeaccont[protected]
All details as following
6:18pm27mey2019, ordern.[protected]
Bank Name : SBI benk, dth[protected]
Amount _300rupee
Bank Account Number [protected]...

Operator reference :[protected]
Customer id:[protected]
Date and time :27-05-19
I wrongly recharge this videocon d2h via paytm
So it's my humble request to return my money back
My account number -[protected]
Ifsc - SBIN0012622
Name- Deepanshu Rajvanshi
Please return my money back. I don't want to recharge any other setup box it's my humble request fix this problem as soon as possible....

Hi I am Soumyadeep Paul, my videocon d2h customer id is[protected].
From Friday there is no connection coming in the videcon box.And till today after giving multiple phone calls the service engineer did not visit to resolve the issue.Every Time customer support is creating new tickets and they are asking to wait for another 24 hours. This is the pathetic service I have ever seen....

Pathetic support of videocon d2h. We launched a complain of connection not working..It is above 96 hrs and still it is not working. Called the engineer called the helpline multiple times pathetic support no solution pathetic behaviour . There are making us go round and round and again asked us that we need to wait for another 96 hrs and have to pay again for engineer visit. Urgent help ......

Dear sir / mam
This is to report that i have a dish tv connection with customer id 4688186
I had uninstalled the product myself and since i had another connection i did not install this product. However since 4th of may i have been trying to get my product installed but till date the installation has not been successful and completely done. Firstly several trial and error was performed to connect this id to my other customer...

My videocon customer id is 54679428

Repeated request for change of smart card yielded no result. Complained many times to videocon through almost all media like mail, social media, phone etc.
Complained on 23,
22, 21, 20 and 19 may 19 vide complaint no.[protected],[protected],[protected],[protected].
Very pathetic and casual approach customer service...

Date of incident: 23-may-2019

Description: its been 3 days i am trying to reach videocon d2h service as i am unable to watch television and funny part is the day i recharged same day it sotpped working. I don't understand why they are not able to send technician even though i have to pay for his service as its not in warranty. I even mailed to nodal officer but look like they don't care as well and the senior officer will...

Hi sir
I have from last 3-4 months trying to create my own pack through the following website https://www.d2h.com/map-web.php, but they never upgrade it ever.
The pack that i created is of 153.*, and when i go for recharge it asks the same old amount. They never upgrade it as the old amount is rs. 400+ per month.

Also the website "create my own pack", has some issues if we continuously try to create our own account,...

I’ve been calling videocon d2h for abt 10 days for connection of videocon to my address. Customer service is taking my requests in vain. After repeated calls and email, today on 24th may one technician came and without even getting down from his two wheeler, he left saying no connection available to my place which is the centre of secunderabad near to paradise. These guys will call frequently for. Monthly rental but when customer needs...

I booked my complaint on 16/05/2019 regarding the videocon d2h. After the cyclonic storm fani their is no connection and after all restoration work i booked a complaint against no signal issue to videocon d2h. But till today their is no scope of any relief from the service provider. My customer id is[protected]. Now i am so furious, that i even don't want to use their services but unfortunately i have invested money in buying their useless...