Claimed

Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Quick Links
Statistics
Share
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Xolo
Customer Service Contacts

Xolo Phone Numbers

Toll free
1800 3010 0104
416
265
Phone
+91 12 0463 7333
99
39
Mobile
+91 98 9104 2537
173
68
+91 96 5044 4477
74
36
View all Xolo contacts

Xolo Website

Xolo Head Office Address

A-56, Sector – 64
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Xolo reviews & complaints page 37

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ashishmalihan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead 5 times

Address:New Delhi, Delhi

dear sir / mam, I have submitted my phone 5 times in XOLO uttam nagar branch, the same problem again and again coming. yesterday after 15 days i have taken my phone from XOLO service center and today it is again dead. These guys not taking it seriously, the phone is just 3month old and 5 time is gone to XOLO's service center but my PROBLEM is still not resolved by you. I had told to their executive that please change its motherboard...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gitamsingh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain

Address:Kanpur, Uttar Pradesh

I am disturbed around 5 months. i am mailing company continued but they did not respond I submitted my mobile Q2000 which is under warranty to the service point, kanpur(authorised service center of XOLO at mal road shivas technologies shop no.301, 302). The mobile had a problem of auto back. The person there told me that it will take around 15 days to repair and come back. Then they send my mobile to noida center on September 2014. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivaraman N
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile network issue

Address:Chennai, Tamil Nadu

I had purchase a Xolo Q900s w3014 on oct 2014 from Ebay online seller. After using it for a 2 months

Issue 1: I faced was that on either incoming or outgoing calls I could not hear the person on the other side. I could only talk to the person on the speaker phone.

Issue 2: I am troubling with 3G network and mobile network issue.My mobile data is not at all enable.I need restart or shutdown mobile frequently.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Navadiya Rakesh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery swelling within 2 months ( every 2 month)

Address:Vadodara, Gujarat

Dear Sir/Madam, The same problem occurred again.I given the handset in service center and I don't want that handset if you are replacing battery this time.I want to replace handset with new one otherwise you will take that handset as gift from my side ( as I want donate this handset to XOLO) and this time I will process this action through customer complaint office vadodara. Best luck to you and to XOLO. Regards, Rakesh Navadiya [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praful23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

xolo 8x1000 sim one not work

Address:Faizabad, Uttar Pradesh

I was submitted a xolo handset model name 8x1000 to lucknow electric service faizabad . when i was submit he say that yesterday u will come and take u mobile phone . So i will go yesterday then he say that it was a physical damage and i will charge Rs. 6500 for repairing even my mobile phone is on warrenty period . When i was submitted my mobile phone he will take my mobile phone for checking after a half hour he will come and say that everything...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumardeepak604
from Mainpuri, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Complaint

Address:Gautam Buddh Nagar, Uttar Pradesh

I bought Xolo 6X1000 mobile on 2/8/14. But after two months of purchase I encountered the problem of hanging and automatic switch off. I took my mobile to Xolo Service Centre about 10 times for this issue. They submitted my device for 2 times only. Rest all other times they just formatted my device and returned. But still the issue of hanging is not resolved. I am a working professional and I can't visit the service centre again and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. Sanjay Bansal
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my handset

Address:Jaipur, Rajasthan

I mailed three time on Xolo care but didn't received any response from that side. I submitted my handset Xolo Q900 on 24 January, 2015 in Jaipur and on 9 February i got call from Noida that my cell phone vill be replaced with new handset. I wish that i should be paid my amount back which i paid for the handset. my workorder number is[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prinal gandhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement phone is defective

Address:Surat, Gujarat

Hello Sir/Madam, I have submitted my mobile at xolo center Surat Gujarat on 27th Dec 2014. It was some Problem in touch and dust on screen. (Job card number:[protected] Model Name: Xolo Q900 IMEI NO: [protected]) and they replace my phone and given XOLO Q900S PLUS on 29 Jan 2015. (IMEI NO: [protected] & [protected]) (My contact details as below: Name: but replace phone quality not good...after 7days phone body minor creak...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vivek Rathaur
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provides Fake Offers.

Hello Sir/Ma'am, I bought a Xolo handset (Xolo Play 8X 1100) on 15 Dec 2014. They were giving Gift with some suggested handsets like Q 1020, 8X 1000, Q1010i and Play 8X 1100 from 6th Dec. So, I applied for the same on 28th . This scheme of JBL headphones got ended on 30th Dec and started one more time after this. After the click on last button, a message was shown that was saying that "Please check your registered mail for updates". Till...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Girjanand Shukla
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service and return of product

respected sir I have submitted my xoloq2000 in service station on 16th november2014 and its yet not delivered to me and i got a call from service centre on 5feb 2015 to collect the mobile i want to now the reason for the delay of service and extention of warranty for at least minimum 80 days my details girja nand shukla vill- bara bhuin P.O. bhunter tehsil- bhunter distt:- kullu H.P.175125 contact number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raghav52
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile complaint

Address:Jalandhar, Punjab

My Xolo handset win q900 is not working properly. i purchased this set in[protected] and with in 3 months i have faced 4 times complaints regarding ear speaker, screen damages (by mistake of service centre). i am sending the set to service centre again & again for repaire and service, which cause me a lot of problem and inconvenience. so, kindly replace my set. please revert me as earliest possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
h.hulyal
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defected goods (Q1000 opus 2)

Address:Bangalore, Karnataka

Hi i purchased above product on Dec 14, even i didnt use 15days properly its getting mother board problem and software problem i went so many times to service center but its resolving properly, so i need new mobile or many back. item: xolo Q1000 opus 2 Order no: [protected] Invoice num: 28E682/14-15/49560 Invoice date:09/dec/14 Seller: Eastern Logica Infoway Ltd City: Kolkata State: West Bengal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravirajstarr1
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XOLO Q1200

Address:Thane, Maharashtra

We have purchased a xolo q 1200 from Dombivli on 22.06.2014 for Rs.12000/-. But due to some problem in battery it was sent to service centre for repair in Dombivli. Please find below address of service centre. MEDIA ENTERPRISES Shop No. 2 Om Yamuna Madhav Society Veer savarkar road Near Bramahan sabha Dombivli 421201 Contact Person: Dhananjay Phone: [protected] Email:media.[protected]@gmail.com The first time it was submitted to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh4806
from Sangli, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint Against Service

Address:Alwar, Rajasthan

Dear Team, I had purchased xolo Opus HD on 31.01.2015, it was really bad. I faced some issues ( Hang, Downloading & Touch) from 1st day. Same am submitted to service center and he says for software update. I totally agree for that. Again 2nd day same issues faced & same happens, software update. I was really fed up with the unite, because 3rd time problem faced. Finally am gone to service center and want replacement but Mr. Vikram...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachin batule
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

care center service problem

Address:Pune, Maharashtra

I gave my handset xolo q3000 for repair on 22/1/2015 work order no. :[protected] at suraj enterprises, j.m. road, pune, maharashtra. expected delivery date they told was 29/1/2015. but today they gave me another work order number again and my handset is not repaired yet. new work order number :[protected] can you please tell me when it will be repaired or replaced ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandu_ext
from Ahmedabad, Gujarat
Report
Copy

i want my money back

Address:Pune, Maharashtra

i want my money back as i have paid 9500 for xolo q900.its 3rd time my mobile get defected.its worst service centre worst mobile i have ever seen.last nine months i have used it 3 months only.so u get that mobile and give my money back.my work order no is[protected].it is at deccan jm road pune service centre.if i doesnt get any action i will complaint to consumer forum on wed 4th feb 2015....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SURESH BARANGA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XOLO SMART PHONE MEANS XOLO SCRAP

Address:Nagpur, Maharashtra

IMEI NO. [protected], BOUGHT THE XOLO WIN 900S IN NOVEMBER 2004, FOUND DEFECT IN 7 DAYS, SENT TO NOIDA, RECEIVED AS REPAIRED, DEFECT FOUND AGAIN, NOW AGAIN SENT TO NOIDA ON DT. 07.01.2015, PRESENT STATUS IS IN DARK. DOES THIS COMPANY SELL THE SCRAP IN THE NAME OF SMART PHONE? IS IT MODI'S "MAKE-IN-INDIA" ?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anil gowda121
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad service and too much off cost very late service

Hi sir my work order number is[protected]. I have submitted my cell xolo q 1200 phone at 6 jan 2015. Still not received i have facing problem again and again. i have come to service center at least for 6 times in a month for the same issue.What happened if i have to submit yestraday one person called about this he said we will clear it 24 hr but still not yet done is number [protected]. and only display charges is 6.000rs still warrnty...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep Tupe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XOLO 8X-1000 Handset not getting repaired after repeated complaints

Address:Pune, Maharashtra

Hi, Model No : XOLO 8X-1000 / IMEI No : [protected] Work order No:[protected] /[protected] /[protected] From the day the handset is purchased there are many complaints which are arising in this model and not getting repaired nor getting resolved till date from the factory.Currently I do not require this model, please provide me the replacement with different model with the same specifications or Refund.Please come back...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
W
wasim2012
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not repaired

Address:New Delhi, Delhi

Hi sir my work order number is[protected]. I have submitted my cell phone at 16 jan 2015. Still not received i have facing problem again and again. Imei [protected] i have come to service center at least for 3 times in a month for the same issue.What happened if i have to submit xolo mobile every time for a long duration it ' s impact my business . You people promise me to get it resolve till 22 jan it was a simple mic issues....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy