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Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
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1271
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Xolo reviews & complaints page 36

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E
ejiec004
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo handset not returned

Address:Gautam Buddh Nagar, Uttar Pradesh

I am Abhilash Halder. I submitted my Xolo Q1010 handset to Xolo Care, Hari Om Services(Code[protected], Noida Uttar Pradesh-201301 on 31 jan 2015 to repair my charging jack defect. On 7 feb 2015 they returned my handset but gave another defect in my handset. My phone's 'ear speaker' stopped working. So I had to submit my set again stating new problems.(They gave me its Workorder Number[protected] Now it's been almost 30 days passed, I haven't...
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anbab69
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement mobile also problem after repair

Address:Coimbatore, Tamil Nadu

Dear Mr.Sandeep Dey & Mr.Anuj Patwal,

Regarding the work order number[protected] / Dt.[protected] for Xolo Q900s (Replacement mobile problem),
As per your mail dt[protected], the shipment was received in F1 Info Solutions, Coimbatore today 28-02-15 at 11.50 am. I am visited the service centre and check the mobile, with in two hours I found the following problems,
1. Contacts are not able to Save and...
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manoj3485
from Vellore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst behaviour of the service center

Address:Vellore, Tamil Nadu

I am manoj kumar.Actually my mobile (xolo a500s) display glass was broken.I gave my mobile to the lava service center near by(SIVA MICRO SYSTEMS, no:210, first floor, vellore city centre, anna salai, vellore-632001, cell:[protected], ph:[protected] I gave my mobile on jan 5th.Didnt get any call by the service centre.i called every day .after one week they gave my phone where the glass was not fixed properly.i paid 2350 for the display...
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Kapil.Jaitly29
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

xolo mobile not working well purchased befor two or three months

Address:Jhajjar, Haryana

Model no. Xolo Q 600s was purchased three months ago. For last two months its not working well . I gave it to the Xolo care on 14.02.2015 the notification no. Is[protected] it comes after 8 to 10 days .After receiving it i have check it and the problem was same At the next day again i visit to the care. They have format it again and software it . After 15 minutes its show again the same problem of emergency calls only but the signal...
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sammuahire
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Facing a lot of troubles Xolo Q3000 Handset

Address:Vadodara, Gujarat

Hello, I had Purchase Xolo Q3000 Handset during May2014 and this handset is still under warranty. There are major concerns which i am facing while using this handset. Pls. note Major Problems Faced enlisted below:- a) Network Problem:-Weak(Poor) Network on Sim1/Sim2 Both(already confirmed by your Xolo Care Centre that there is Problem in Handset) & this handset need to send to Noida for further analysis/rectification which...
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awadheshk
from Raebareli, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Center submit 5 time Hand Set for Same problem (Service Center Allahabad + Xolo Care Noida) and Fails to Repair It

Address:Allahabad, Uttar Pradesh

Dear Sir, My Name is Awadhesh Kumar My Mobile Model No. XOLO Q700s My Mobile No. IMEI No. is - [protected] My current work order No. is[protected] Service center Detail: Ahed Enterprises, Allahabad, UP, India Inline image 1 Problem in hand set, Battery suddenly goes discharged and charge with in 30 sec to 5 min full 100% charged. Means Mobile battery have only (1 min to 10 min backup only) status show 90 % but suddenly...
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Yashashva Raj Nijanand
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile handset not repaired

Address:Lucknow, Uttar Pradesh

Work Order Number[protected] IMEI NO.-[protected] MY EMAIL- YASHASHVARAJ.[protected]@GMAIL.COM SIR/MADAM, I am from lucknow, (U.P) I had Purchased “XOLO PLAY 8X 1100” Its Been past 3 months where my handset always malfunctions… though that its been 4 times when I gave my phone to service, 3 months and 4 service..its kinda irritating… is this the work I have to do? Use mob 15 days n give to service 1st time my phone replaces...
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Prem Lata Dab
from Delhi, Delhi
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XOLO Q1011 SET - AUTO OFF PROBLEM -IMEI NO. 911374750146554

Above mentioned set was purchased online through amazon.in vide invoice no. KA-BLR[protected] dated 6/7/2014. Set works properly for 4-5 months & thereafter started to gave the problem of auto off. Lastly, In Dec.2014, set was handed over to xolo authorised service centre M/s. The Key Pad -Guwahati for resolving the problems. In Jan.15, after one month service centre handed over set to me saying problem has been resolved...
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Prem Lata Dab
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto off problem

Above mentioned set was purchased online through amazon.in vide invoice no. KA-BLR[protected] dated 6/7/2014.

Set works properly for 4-5 months & thereafter started to gave the problem of auto off.

Lastly, In Dec.2014, set was handed over to xolo authorised service centre M/s. The Key Pad -Guwahati for resolving the problems.

In Jan.15, after one month service centre handed over set to...
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Mukesh A. Rathod
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For replace the upper version

Address:Mumbai City, Maharashtra

i have submitted the phone on date 16th Feb 2015 on next day they are telling ur phone is in under repair and have told varsha madam that i going out with my family on date 27th Feb 2015 till 10 to 15 days i m going to out of town so u tell me that i want phone q3000 with bill, with warrnty, white color, flip cover charger & headphones so, tell me ur customer care not proper answering to my question i telling that give me ur factory no....
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A
anbab69
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor service for replacement mobile

Address:Coimbatore, Tamil Nadu

I am received a replacement mobile Xolo Q900s(2 months used mobile) dt[protected]Rs.9999/-) (Old repair mobile Q900-Rs.12100/-) after 45 days. Now the Xolo Q900s mobile arising problems one by one. The details are,

The Work Order No.[protected] / Dt.[protected]. (Work Order copy attached with this mail)(IMEI.No. [protected])
Problems are,

1. The sim contacts are not displaying. (Stored -250...
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Satish Bambaras
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair XOLO Q2000 More than 3 Months

Address:Mumbai City, Maharashtra

Dear Team, My faulty handset has submitted in XOLO service center for repair on 26th Dec. 2014 (before 3 months). I have send 7 follow up mail for my faulty hand set but still XOLO team failed to repair my handset Q2000. Team provide me new work order number for lot of time. As per discussed with team they offer me Q2500 replacement of Q2000. I bought handset Q2000 for Rs.13, 000/- and company replace my handset with Q2500 (cost Rs.11000)...
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sirus41
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need money for service with warranty period

Dear Sir / Madam I got xolo q600s phone i get update from xolo care. I do updating after that mobile display unfortunately google stop service. Mobile with working condition mobile need to flash Authorised service centre people need money for that rise the complaint xolo care they are also talking same way Imei No [protected]...
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easwer1988
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

`Xolo play 8X 1100

Address:Hyderabad, Andhra Pradesh

Dear Sir, / Madam, Myself Phaneshwara Kumar, has purchase a xolo play 8X-1100 cell phone September 2014 from online from Infibeam.. Unfortunately it’s on /off(Power) button was not working and even there is a problem with network coverage. I went to a authorized service center of xolo First “He told me it will take few days to repair and he cannot repair my phone and he sent that phone to the company for further recovery. ok I...
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C
chhoton
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem arise within warranty period...service centre do nothing

Address:Nadia, West Bengal

I've purchased xolo Q800x([protected]) on 17/03/2014.some problem arise to my rare camera i.e camera not open...as it is in warranty period..I've submit my phone to xolo customer care( Cyber World 5/1, ANANTA HARI MITRA ROAD, NEAR KRISHNAGAR HIGH SCHOOL, KRISHNAGAR, NADIA CITY: Krishnanagar PINCODE: 741101 CONTACT MANAGER: Mr. Santanu Dhar CONTACT PERSON: Mr. Santanu Dhar CONTACT NUMBER: [protected]) on 22/01/2015...but they repeatedly...
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sbraval
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile not woring

Address:Ahmedabad, Gujarat

I Purchased XOLO Q600, having IMIE no. [protected] and [protected] Sr no. 0600013J032500 during Dec-13. My handset has problem with XOLO secure and flashes error message immediately. It is not allowing to do factory reset because of XOLO secure. I am unable to disable XOLO secure as mobile is giving error message Error message are : Unfortunately process com.google.gapps has stopped. I went to your both the service centre...
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Bhanjan Dutta
from Jalpaiguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SERVICE AND REPAIR RELATED

Address:Jalpaiguri, West Bengal

LAVA XOLO Q1000(OPUS), IMEI[protected]/[protected], Perches date-27/05/2014. First time Oct'14 facing problem on speaker sound and submit Xolo Care, Jalpaiguri-solved this but after one month facing same with head phone problem.Next time on 27th Jan 2015 submit for solved this but still now not repair, yesterday give the set but problem same as. How many days I will suffering from this, whereas my warranty period near. 6th...
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deepak966
from Ghaziabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my mobile phone is dead

Address:Ghaziabad, Uttar Pradesh

Dear sir, mam Value: my phone value is Rs-11999 rupess (work order no[protected] Dear sir, I bought xolo q-900 phone 27/09/2014 after using 10 day problem was start it. phone was hanging up & heating up and last time phone got dead and I went to xolo authorized service center in Ghaziabad which is at Hans plaza (chauhan Communication) they said phone is having software problem they will check my phone after 2 days and...
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kubch
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service plroblem and commiunication

Address:Panipat, Haryana

R/Sir, My xolo mobile created some problem (Sim problem) so i submeted mobaile at xolo care panipat, haryana dated[protected]. but till date i have not recived. Today I recive a call from xolo care panipat that your mobile is ready plz take it but when i go xolo care panipat he told me company send a new phone other model and told me for given extra money. MY MOBILE MODEL NUMBER XOLO HIVE 8X-1000 and IMEI NUMBER [protected]. My mobile...
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PankajGoel331
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Back Camera Manufacturing Defect

Address:Allahabad, Uttar Pradesh

Sir, My Handset Xolo One Purchased on 13 jan 2015 has a manufacturing defect. Its camera is not working properly(its display gets sometimes black or white lines)..but by pressing by thumb just below the Back Camera it is working properly. I submit this phone 2 times at your Service Center, Civil lines, Allahabad, Submit Notification No.[protected] dated 13/02/2015..he is just screwing some screws and return it..same day..but it again gets...
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