Claimed

Xolo Complaints & Reviews

4.6
Last updated Jan 27, 2023
Complaints 1399
Resolved
1271
Unresolved
128
Quick Links
Statistics
Share
Contacts

File a complaint to Xolo

Having problems with Xolo?

File a complaint and get it resolved by Xolo customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Xolo
Customer Service Contacts

Xolo Phone Numbers

Toll free
1800 3010 0104
416
265
Phone
+91 12 0463 7333
99
39
Mobile
+91 98 9104 2537
173
68
+91 96 5044 4477
74
36
View all Xolo contacts

Xolo Website

Xolo Head Office Address

A-56, Sector – 64
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

Xolo reviews & complaints page 45

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nikhil Bhattar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from Area Sales Manager

Address:Mumbai City, Maharashtra

Company had taken my phone for repairs...after 45 days they provided me with a replacement...however the new piece was defective as its volume button was damaged...When I went to service center they told me that currently they dont have the parts...its in transit...Its been more than 10 days now...still the parts are in transit?? Also the area sales manager Mr Bhukto is not replying to my message or call... Dont force me to go to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitnvis
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XOLO Q3000

Address:Nashik, Maharashtra

Dear sir my name is DR AMIT N VISPUTE i am using your xolo q3000 mobile, having great feature but i want final update of kitkat in nashik service center, i am visited service center last week and yesterday also but they don't have kitkat ROM please help us, we have 6 xolo q 3000 in circle and one more think please increase internal application memory at least 4gb or 6 gb please help fast and sent kitkat final file...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravina2512
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

purchase xolo one from mumbai and next day found deid at ahmedabad

Address:Ahmedabad, Gujarat

Dera sir, Good Day I Ravina from ahmedabad and i purchase xolo one mobile at bhaiender mumbai maxis mall At 7/11/2014 and and back ahmedabad 8/11/2014 when i will try to on the mobile it was not working then i will visit in your's othorised service center he said that mobile died and he prossed for DEO lateer after 2-3 days i gote the call from the service center Conformation of DEO Latter approved he tell me you replaces the phone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SURESHBARANGA
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

XOLO Company selling defective phones

Address:Nagpur, Maharashtra

Sir, I bought a XOLO WIN Q900S Smart phone from - mobile shopee - DYNAMIC HUB on date 04/11/2014 (by Bill no. 21). As I detected and observed some defect in it I informed to that shopkeeper, in turn he told me to go to the Service Centre. I could manage to go to Service Centre on date 13/11/2014. There I was told that they will send the phone to company to get repaired and will be returned in 25 days. The also to me that had I ...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayjagdish
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty mobile....xolo worst company.

Address:Surat, Gujarat

This is 4th time i submitting my mobile at service center after purchasing in 1 month, As per my previous conversation with xolo company had dispatched new a A600 phone as i submitted my A600 to service center as its not repairable, but its sad to inform that phone i received from xolo is most worst thah previous one. WHOLE DISPLAY OF PHONE IS CONTINUE BLINKING WITHOUT ANY TOUCH AND THAN BECOME CLOUDY, PHONE IS AUTOMATIC RESTART(ON AND OFF),...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
inspiringthief
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset not delivered from Service Centre

Address:Coimbatore, Tamil Nadu

I had camera issue on my XOLO Q900 mobile and gave it in F1 Info solutions & Services P.Ltd, Coimbatore on 11th Oct 2014, I have received the message from xolo with workorder no :[protected], with Expected date of delivery as 05th Nov 2014 . Now its Nov 17, almost 1 month and 6 days gone . I called many times to the service center, no one ready to attend the call .And I have raised two complaints to deliver my mobile within a week of...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
L
LMBHARDWAJ
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very bad services

Address:New Delhi, Delhi

Dear Concern, i purchased a xolo Q opus2 phone in july, after 2 months, it created problem in Power key and earphone. i submitted this phone in xolo authorized service center situated in laxmi nagar as on 31/10/2014, my Product VN no. is[protected] and till now i have not received my cell phone. after calling in service center, they reply all times that it will take 2-4 day more. i m very disappointed with xolo service. Kindly take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek9718
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

batteries nahi mil rahi hain pure ncr me

Address:New Delhi, Delhi

dear sir aapko soochit karna chahta hu ki aapka xolo brand ne to hamari baja ke rakhi hai kyoki 1 sal pahle maine aapka xolo x900 liya tha but mere mobile ki battrei ab 1 sal bad week ho gai hai sala poore ncr me mai ghooma but iski battrie nahi mili mera paisa barbad hua aur time bhi yahi aap logo ki facelty hai maza nahi aaya mobile use karne par ab iska kya upay hai mujhe turant batao mai kya karoo aur kise pakadkar maroo mera dimag...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunjaysharma
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IMPROPER REPAIR OF MY XOLO Q 1100

Address:Dehradun, Uttarakhand

Dear sir, I had purchased a XOLO Q 1100 on Feb. 20, 2014, from a local shop in our city Dehradun.(M/s Shweta Traders, Shop No. 6, Chakrata Road, Dehradun. TIN No. : [protected], vide cash memo No. 2040. In first week of Nov. 2014, I met with an accident, and my phone (referred above) was broken badly. I contacted to local service station at Rajpur Road, Dehradun, and they took my phone with notification no.[protected]. I got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parimalgohil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

related service at center

Address:Rajkot, Gujarat

i feel very bed, when i go at your yagnik road center. the staff is not co-operative at the center. they talk with me rudly that time i feel that it is better that i have bought gionee mobile or samsung. even if i have a bill and there is still warrenty of the software they refuse and demand money. then why you provide guarantee or warranty. the time is not more than 6 months....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Biju325
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Mobile complain

Address:New Delhi, Delhi

I WAS PURCHASED MY PHONE ON[protected].AFTER 10 MONTH MY PHONE HAS DEFECTIVE ( TOUCH WAS NOT WORKING PROPERLY) I WAS SUBMITTED MY PHONE ON[protected] IN TECHNOCARE SOLUTIONS PVT LTD, E-26, CENTRAL MARKET LAJPAT NAGAR FOR RESOLVING PROBLEM. MY PHONE XOLO Q700I IS IN WARRANTY. TODAY I WAS GOING TO SERVICE CENTER FOR COLLECTING MY PHONE, BUT THEY WERE GIVING ME ANOTHER PHONE WHICH WAS ALREADY USED (Q1010I)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sachinsshetty3
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waiting for replacement from 6 months 10 days

Address:Bangalore, Karnataka

I had camare issue on my XOLO Q800 mobile and gave it in Jayanagar 4th block service center on 2nd may 2014. They repaired n gave but that day only same problem occured so they told they will give replacement mobile and its been 6 months 10 days and i have still not recieved my mobile, i am calling Jeevithan (head of xolo service) but he doesnt pickup the call. I got a message from xolo 10 days before that my handset has been delivered i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhimanyuxolo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repaired

Address:New Delhi, Delhi

dear sir/madam, my imei 1-[protected]/87 I have deposited my phone in Guru nanak commmuncation in uttam nagar, delhi .But when i went to collect my phone, it has been missing in the Guru nanak communication, bearing address: wz-254, 1st floor, main najafgarh road, uttam nagar, near metro pillar no 67, near Shiv mandir delhi .They have missed my phone and giving me an older one when i visited again and again.please resolved my query...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek10
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cell phone not delivered

Address:Gautam Buddh Nagar, Uttar Pradesh

I submitted my xolo x1000 set at the service centre outlet at sec 62 noida on[protected] whose work order number is[protected], there was some battery problem which they said they will replace it, i asked for the repairng cost but they said they will messege me whithin two days, and said you will get your set done within 20 days max. Now its 2nd nov and there is not a single update from the service centre and the xolo company about what...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amos Borges
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phone given for repair

Address:Mumbai City, Maharashtra

i gave my phone to one stop services parel to repair my xolo q1000 opus and its been over a month and i have not got my phone back and when i call the customer care every one says that my phone is still under repair i need my phone back i cant wait for so long my work order number is[protected] please do something...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hiamanshu
from Saharanpur, Uttar Pradesh
Report
Copy

lcd problem

Address:Saharanpur, Uttar Pradesh

Dear sir, madam i am sending my phone ashoka service center saharanpur they can check my phone and send to company second time check my phone phone is ok and problems remane same both times i can show photo that my phone problem work so i request you to replace my phone new and otherwise i will go consumer form... name kanchan imei no [protected] complaint name himanshu so yo can contact with me phone [protected], [protected] thanking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayank wadhwa.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lcd poblem in phone

Address:Saharanpur, Uttar Pradesh

dear sir, madam i am sending my phone ashoka service center saharanpur they can check my phone and send to company second time check my phone phone is ok and problems remane same both times i can show photo that my phone problem work so i request you to replace my phone new and otherwise i will go consumer form... name kanchan imei no [protected] complaint name mayank comlaint lcd problem first job sheet no[protected] second...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PoojaLakhani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer care and service centre

Address:Bangalore, Karnataka

I bought Xolo Q3000 on May 2, 2014. It stopped charging within 5 months. I had given it to Shrishti Service centre, Rajajinagar, Bangalore for repair. Upon no response from them for around a month, when I went to them again and enquired, they said that the Xolo factory had sent it back without repairing. So they had to resend it to Xolo factory/repair centre and I need to get in touch with g.[protected]@xolo.in. After writing a couple of mails...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shantanu Ash
from Ghatal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality and bad customer service

Address:Kolkata, West Bengal

Hi, My self a new customer to XOLO family getting irritated to be part of this family . i bought XOLO Q1010i three months ago now device got dead . Went to service center in kolkata (INFOTEL SERVICES) asking for replace as its just 3 months they said only they can try to repair it but would take days time . First shocking news that they need 15 days . next, after one day I received one SMS saying that repair done, collect it from service...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gibinunnijohn
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display fade and some other issues

Sir this phone is totally ertated me about I am baying this phone just 3 months only .My first xolo q2000 with in 7 day phone is damage and replace then replaced phone all so damage with in one and half month so I am going to customer care center at Cochin near south bridge then my phone submitted to service after one month I got the phone but the damage is not verifying so kindly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy