Yatra Online / YatraTrip.in Complaints & Reviews

Still wating for my refund money

yatra is worst servise provider.

kindly help me out
















Rohan Sharma

Mob no.[protected]




----- Forwarded Message -----
From: Rohan Sharma <[protected]@yahoo.com>
To:...

I enrolled with yatra Elite Rewards program last month when i was called upon by an executive and told about so many benefits in one go.. Initially I couldn't believe that its true as there was too much in just one pack.. Though i was aware that there would be T & C's involved in it but then i love to play with the T & C's of any such financial product being offered and get the maximum out of it. Using my experience...

Hi,
I booked an eTicket from Delhi to Hyd on 7th Feb by means of Indigo via YATRA.COM site.
I am debited with amount 3,956/- but I am not issued the eticket.
Whereas I received the eticket for the To journey i.e, from Hyd To Delhi.

I logged my complaint with yatra but no responses i received. I tried calling the yatra they always say server is slow call after so and so time and when i call they again utter...

Dear Sir,
I am a member of Airline Travel Agent Yatra .com with login ID [protected]@gmail.com. I purchased a flight ticket online from my Delhi residence through Yatra .com on dated 06.01.2012 as detailed below:

Flight G8-714 Go Air Ranchi to New Delhi
Date of journey- 23.01.2012
Airline PNR- 16FC33
yatra ref no- [protected]
Amount:- Rs. 3684/-

Due to my personal reasons...

Dear Sir/Mam

On January 10 , 2011 Yatra.com had provided a customized package to Goa for me and my wife with the following details
• Total Fare for the two way Indigo flight for two :- INR 16262

• GOA: Sea Horse- Goa (3 Star)
Duration: 5 Nights & 6 Days :- INR 6667

Inclusions:
Airport transfers in Goa by AC Car on sharing basis.
Daily Breakfast.
Accommodation...

I had a booking from Chandigarh to Mumbai for Friday, January 20, 2011 on AIR INDIA (AI-863)
Yatra Booking Ref No.: [protected].

On January 18, I called the Yatra Call Center to postpone the booking to Friday, January 27, 2011 on the same flight.
I was on the phone for close to 2 hours; paid a penalty of Rs.1000 to make the changes.
When I received an email from [protected]@yatra.com, the e-ticket still showed...

I had bought 2 tickets through the Yatra.com website. For some reason I had to cancel 1 ticket.Later I noticed instead of cancelling 1 ticket they added 1 more passenger on my booking. I called and emailed them so many times but NO PROPER RESPONSE. Neither did they ever return my money for 2 extra tickets, which I never used. This website is a fraud for me. I will never trust it and would never recommend anyone....

i cancelled a railway ticket booked through yatra.com on date [protected] bearing PNR NO -[protected][protected][protected] AND CANCELLING ID IS -LTISSE-CAN[protected]but till date i have not recived my refund of rs 662.00 in my account...

Guys be aware donot take ant offer from yatra .com over telephone. Because they are cheating people by saying half cooked offers.
They will trouble you a lot for taking the offer but donnot do the mistake. Because once you agree with the offer you should understand you lost all your money to the gutter.

I have accepted the offer of Discover the world in 6700 Rs something. I have got vouchers for hotel booking, holiday...

i booked a ticket fro chennai-delhi-chennai.now i want to cancel the ticket fro delhi to chennai which they refused and told me that no refund will be given.i even requested that the ticket may be kept open for future date of journey which also they refused. my yatra reference no is [protected] my email add is pradeep [protected]@sbbj.co.in request you to refund the money.

Pradeep Prasad...

Hi,

I have booked ticket from Yatra.com in Jet Airways in the name of Kaushal Kishore with ticket number [protected] and Date of Travelling : 23rd Nov 2011 through Yatra Booking Number : [protected] Booking Date : 17, Nov, 2011 with Airline PNR IBWNHF.

As I have already cancelled my ticket from Jet airways counter and after several attempts of making calls to Yatra I dropped a mail to [protected]@yatra.com; [protected]@yatra.com...

Yatra Travel pack/ Unauthorised transaction from ICICI card

Transaction Date 09/01/2012 , Amount 6617.00 , Merchant Name : Yatra Travel Pack.

Card Account No. [protected] for the following disputed transaction.

I am just harassed & frustrated with the above merchant because of following reasons.

I received a phone call from Yatra.com for availaing of Yatra Travel Pack in...

This was the first time I tried yatra.com and sure it will be my and my organisations last time. Till date we were booking on another travel agent portal and were extremely happy. Don't know what got us on this site. We booked the tickets but the when we had to change it no one from yatra.com could assist us. Today 8/1/12, their entire system was down. They didn't even have a backup plan to keep their systems up. The customer service...

Yatra Travel pack/ Unauthorised transaction from HDFC card

Transaction Date 29/12/2011 , Amount 6617.00 , Merchant Name : Yatra Travel Pack.

Card Account No. [protected] for the following disputed transaction.

I am just harassed & frustrated with the above merchant & hdfc bank credit card because of following reasons.

I received a phone call from Yatra.com for availaing...

I have booked a ticket vide reference [protected]. The second sector of the booking (Trivandru - Delhi) was cancelled on 24the Dec. This was done with the help of customer care executive Mr.VIKAS. The cancellation fee is Rs.250 thro' web site & Rs.300 thro phone Since there was a problem with the website in cancellation he helped me to do it for Rs.250.
Booking price was 5484/- . After cancellation charges of Rs.1000/- I have...

My train ticket was waitlisted and did not get confirmed. I have not got refund of that money. I received a SMS from IRCTC to contact the agent. I booked it online with my yatra login ID. Tried contacting their toll free lines. Its automated with options that are not relevant to my problem. Please help. Expecting a really quick response.
Train details:
PNR:[protected]; Date of boarding: 17th Dec 2011;
Yatra Ref No:...

I have emailed my below complaint to Yatra still have not heard from them. I had the most disgusting experience ever. And will not use yatra services again.

P.S :- I could not upload the attachments in this website however have successfully emailed yatra.

I had booked flight for mumbai to Lucknow for 2 passengers 20th Nov (Yatra booking no: 7513543) fly with kingfisher however I received a call from yatra that...

Air India gives 50% discount to Sr Citizens above 63 yrs of age. I purchased a ticket frm Mumbai-Nagpur-mumbai sector on 7-12-11 frm net. Neither I was adviced properly that such concession is available and issued ticket for me but issued regular ticket. Their advertise that their rates are cheapest is wrong and they charge heavily. When talked to them ,One Mr Nikhil,he continued to to argue that ticket issued to me was of service 'U"...

On 03.10.2011 on around 6.30 AM we tried to book e-ticket through YATRA ONLINE for 7 passengers (including one child) from Guwahati to Kolkata on the Spicejet Flight SG-874, using SBI Credit Card. Unfortunately, an amount of Rs.23033/- was deducted from the above Credit Card and e-ticket was not generated showing some technical error.

We immediately telephone and somebody namely Mr Bikash Singh from YATRA told me to send the...

i have booked tickets from yatra for two way trip from hyderabad to delhi for april
and cancelled in march but from past 9 months i have fooled by YATRA.com
officials regularly my pending amount is INR 10000. Still i have not received
my refund contrary to this each time they are asking me to check with my bank
and saying they have done from their side.

YATRA.com is the most fraud company so far...