Yatra Online / YatraTrip.in Complaints & Reviews

Hi, I have booked my air travel tickets through Yatra office in PLOT 9/10,BLDG A,PHASE II, LIBERTY CO-OP HOUSING SOCI, KOREGAON PARK,PUNE-411on Nov 29 2011. It was 2 way ticket with Jet Airways for Mumbai - Edmonton, Canada. Booking agent was moez meghjani from Yatra. TICKET NUMBER: ETKT 589 [protected], BOOKING REF : AMADEUS: 8U8XZI, AIRLINE: 9W/FLPLAW. My Departure was Dec 26 2010. I used that ticket. Since i reached Canada, I had to cancel...

Dear Sir/Madam,

This is a complaint against Yatra (official site www.yatra.com). I have booked two air tickets on 30.11.11 having yatra reference number [protected] using net banking.
The total amount of 4510 has been deducted from my account via cheque/reference number [protected].The amount has been credited to Yatra as per bank statement. I have confirmed from bank also that the amount is credited to Yatra.
But...

Yatra Online Pvt. Ltd., Dec, 04 .2011
B-21Infocity Sector-34
(Hero Honda Chowk)
Gurgaon 1222001 (Haryana)
Sir,
You are engaged in Hospitality and Travel Sectors and are well reputed for your services. I am facing a situation with you where there is total deficiency of service.
Depending on your wide publicity and tall claims, our group of eight...

Pathetic Experience with Yatra.com

I got a call from Alka of Yatra.com on 26th nov.2011. She informed me that against payment of Rs.6617/- i will be given benefit of Rs. 28000/- consisting of 4 discount vocher of Rs.3500/- , 4 discount voucher of 1000/-, 4 discount voucher of Rs.500 besides other benefits.
I asked her to call me in evening. Although i generally dont believe in offers over fone of this nature but as...

Customer Care Division, Dated 30/11/2011
Standard Charted Bank ( SCB )

This is in reference to your letter dated 21/11/2011 vied file No. 1/C/09/2011/15. Card Account No. [protected] for the following disputed transaction.
Transaction Date 14/09/2011 , Amount 6617.00 , Merchant Name : Yatra Travel Pack.

I am not at all satisfied with the...

I BOOKED KATHMANDU, NEPAL PACKAGE FOR OCTOBER 21, 2011 FROM DELHI-KATHMANDU BY REF NO.7805898 THROUGH MS. SARIKA SACHDEV. SIMULTANEOUSLY BOOKED AIRTICKETS FOR AHMEDABAD- DELHI- AHMEDABAD FOR MY FAMILY OF FOUR PEOPLE FROM OCTOBER 19, 2011 & OCTOBER 27,2011. I WAS NOT INFORMED THAT ITS COMPULSARY TO HAVE PASSPORT / VOTER'S ID AS VALID IDENTITY FOR EVERY MEMBER TRAVEL BY AIR.I LOST APPROX. RS.ONE LAC & FAMILY PEOPLE'S TRUST....

Dear All,

BEWARE OF YATRA.COM!!!! I purchased Rail tickets on 2nd November 2011 and they charged the amount 3 times from my Credit card , without issuing Tickets. since then i am unable to get it back.

their customer care people's are very rude, they will never reply to your mails. I was in contact with two persons Mr Imran Quereshi and Mr Manas Jha, both of them told me my request has been processed and...

Dear madam/sir
greetings of the day.
i was booked a ticketon 05/11/11 for travelling on 25/11/11 from on line yatra.com,i cancelled it due to change my traveling plan on date 16/11/11.i called their customer care no ,there are no reply and not valid number.when i mail them they reply me that the chart will prepared.i donot know how the chart prepared before 9days of departure of train.
please help me to refund my money.iaatched...

I have received a call from Dincy who is working with yatra.com and she explained the product of Yatra Travel Pack and asked for details, details were provided by me as she told no amount will be transacted with confirmation. and she called for confirmation where straightly I rejected and told not interested and strictly told not to debit any amount. But the same day the amount of Rs 6618/- was debited from my account towards Yatra Travel...

Hi I booked one flight ticket from Delhi to Lucknow at jet airways with airline pnr - 3DNWJU for 12th Nov. I missed the flight due to traffic. I asked for the refund at the jet airways ticket counter at the airport. They said it will be refunded but will be done through your agent i.e yatra.com. i tried calling your customer care number but no body is picking the phone. Please call me at my number([protected]) and Please let me know when my...

I have received a call from travel agent YATRA.com, informing that i have been selected for "Yatra Elite Program" where in i can get Domestic Air Ticket Vouchers of value Rs. 10000/- and International Air Ticket Vouchers of value Rs. 7000/- which i can redeem while booking air tickets and other benefits if i pay Rs. 6067/-. I have opted for the said program and an amount of Rs. 6067/- has been deducted in my account and they have...

Dear sir,
I booked my train ticket by yatra.Com details given below pnr [protected] transaction ID [protected]
train no. 12295 train name sanghamitra exp
class sleeper (sl) date of boarding 24 oct 2011 at 09:28
from krishnarajapurm (kjm) to patna jn (pnbe)
boarding krishnarajapurm (kjm) reservation upto patna jn (pnbe)
departure 24 oct 2011 at 09:28 arrival 26 oct 2011 at 09:20
distance 2715...

Sir,on 19.10.2011 I have received SMS from my ICICI Bank regarding that transaction of rs.6067 has been made at YATRA ELITE PROGRAMME.I Surprisingly shocked that without my consent or knowing to me these types of fraud being done by this company. I request you to transfer my comlaints to YATRA DOT COM company and CBI.
TO GET ME JUSTICE.

ARJUN S.SARWADE,
[protected],
AURANGABAD.(MS)...

On Fri, Oct 7, 2011 at 6:44 PM, SUNIL AGRAWAL <[protected]@gmail.com> wrote:
Dear Mr TANUJ AGRAWAL,

Thank you for transacting with Yatra.com. This email is to confirm that your refund has beenprocessed by us to your bank.

The details are:

Booking Reference Number:6751027

Date cancelled on:5/30/2011 6:39:54 PM

Refund Amount:1513.08

Do...

i sanjay k patwa a sbi card holder from n-mumbaaai the yatra elite proagramming has taken a illegal theftful transection from my card a sum of rs 6,067.00 tthey have taken from my ac althogh i have registered my complain at your call center represented by mr hemant, as he assured me about reversal of my money from this fraud YATRA ELITE PROAGRAMMING. kindly remove my high mental tention by revert my hard money.
SANJAY KHANDELWAL PATWAbr...

Hi,

This is in reference to my booking no 3YXUZE. I attempted to book online ticket through my debit card first and as per the payment gateway, the purchase was not successful due to an error on the website, however was charged for that transaction which should have not be done. Since that time I have escalated this issue many times and there is only on response which says that refund has been processed on 10 th sept. If it...

I had booked one Ticket on yatra.com for travel date 24th September 2011 on 19th september 2011. However we decided not to travel on the said date and kept on trying to cancel the ticket on 22nd & 23rd september 2011. On 23rd finally I wrote a mail to [protected]@irctc.co.in. I got a revert from the id at 10.38 P.M same date mentioning that the since ticket has been booked through yatra.com request you to contact agent as we require mail...

Subject :- Non Refund of money of the ticket Guwahati to Aizwal dated 30 may 2011.

Sir,
I have not availed the journey from Guwahati to Aizwal due to cancellation of the flight on 30 May 2011 PNR-JMEZTO . After cancellation of the flight I approach to the Jet airways counter for the cancellation of the ticket & refund my money.They cancelled the ticket & told me that money come in your account by net banking...

Hello,

Today i got a call from [protected], Some random Delhi number.. saying that,
they are calling from "Yatra.com" and they are offering some 25,000 rupees discount
For special and Selected candidates on domestic and international flights and hotel
reservations which is completely transferable to family and friends.

They also said they...

This is sowmya from Bangalore. I booked a package tour for Malaysia along with my brother with yatra.com. The booking reference number is 7223985 at residency road Bangalore office of yatra.com.
By paying Rs 17000 as the advance amount i.e. 25% of the package. The package cost was Rs 70,000. The executive over the phone told us that if in case we cancel the trip the entire cost will be
reimbursed. The departure was on aug 18,...