Search results: 602 matching "Mediassist"

 
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Complaint about my claim (complaint)
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Mohammed Kausar Ahmed
and an employee of mediassist from andheri office Rohit Kunchikorve rejected my claim saying that i am not covered under OPD claims in my policy. I am trying to get this resolved by talking to mediassist for more than 7 days now and each time that I am calling mediassist my call is being disconnected or they just pass the buck saying they have escalated my issue...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Claim ID[protected] &[protected] Incomplete docs after 2 Months (complaint)
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nitin.fedora
which is unpaid by Mediassist (beyond package limit), I would like to Partially Claim the remaining amount from my Son’s Corporate insurance policy under which I am also covered. For this, I had requested Mediassist to provide verified hard copies of medical docs along with the settlement letter ( as asked by another insurer) of above mentioned claim IDs, I got the docs delivered at my provided address...
Verified
Verified Company
Randstad India
Customer Care Service available
Randstad India — Claim rejected though I have submitted all the documents. (complaint)
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Mandal@123
Oct 31, 2021
This thread was updated on Oct 31, 2021
I have submitted the undertaking to mediassist. As per the hospital authority the hospital itself a network hospital of mediassist & they provide the same documents for every claim. I have contacted to mediassist help desk they clearly suggest to submit an undertaking from hospital regarding the break up bill...
Verified
Verified Company
Larsen & Toubro Infotech [L&t]
Customer Care Service available
Larsen & Toubro Infotech [L&t] — Not received the reimbursement from Insurance company - Medi Assist-Oriental Insurance (complaint)
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PrafulKusugalla
I have contacted the MediAssist team(front end team of insurer) and they are saying always as wait for 6-7 days and again wait for 2-3 days. Could you please take this as complaint and take the necessary actions. Please find my details as below. LTI Employee ID:10680458 Name: Praful Kusugalla Spouse Name: Ashwini Motannanavar Policy No: 124800/48/2021/879_Ex Claim Number: 25610277 Tracking Number: H[protected]...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Claim 24987891 (complaint)
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Santosh Sistla
I have raised claim with Mediassist in June 2021 . Status is showing as " Pending Claim Adjudication" from July. Called customer care more than 20 times each time they open a ticket and close it t saying "Resolved". But no update later. Thanks, Santosh...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Reimbursement Claim, Claim id[protected] (complaint)
L
lvl1
and sent mails to the MediAssist. The response we get all the time is, "we have forwarded the issue to the concerned team", but it will be same again from next day...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Did not receive Domiciliary claim amount (complaint)
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Anurita Chatterjee
I will file a case against mediassist...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Claim ID: 25717222 (complaint)
S
from Bengaluru, Karnataka
is allowed but your Mediassist India has allowed only 1% of sum insured as room rent and accordingly all the charges have been deducted on proportionate basis which is against the policy terms and conditions. I sent them policy documents but they rejected it...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Claim[protected] (complaint)
S
Shwetha kumar
Aug 31, 2021
This thread was updated on Aug 31, 2021
experience with Capgemini mediassist and it customer service...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Escalation[protected] / H[protected]A003 Rohit Kumar Ghai 319444 (complaint)
R
Rohit kumar Ghai
hospital discount to Mediassist as I already made full payment to the hospital that is rs 137794. 3: Copay : 7754 : what does it mean why this got deduct. 4: Room rent Deduction :rs 28500 : in the cashless you have paid to the hospital around 7500rs per day but in this case you have approved only 2500rs per day...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — CLAIM NO[protected]Oriental- under policy - 412291/48/2021/24 (complaint)
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N Bharathamani
Date[protected] TO M/S MEDIASSIST TPA LTD NELSON MANICKAM ROAD CHENNAI -600 020 Dear Sir/Madam, SUB: REQUESTING –CLAIM settement REF : CLAIM NO –[protected]Oriental- under policy - 412291/48/2021/24 I am also Oriental Insurance and LIC Agent Since 2001...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Delivered incorrect medicine and did not reply to my concern raised (complaint)
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Sreelal Unniyambath
10 for my mother and Mediassist through the partner Pharmeasy delivered Pantocid 40 instead of Sartel 40. As we have a habit of checking the medicine and the consumer is educated enough we could understand the difference in delivered medicine and purpose and hence did not consume the same...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Claim is pending since 3 months (complaint)
A
agg.sachin13
I won't suggest mediassist to anyone. Worst service...
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shafilogin
from Delhi, Delhi
I have insurance in mediassist india. They have deducted around 50% of total amount raised, says the reasons like proportionate deduction due to high room rent occcupancy even deducted on doctor consulation charges which is around 15000, My room rent for 2 days is 3900 and they allow me for twin sharing ac room...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Reimbursed amount is very less than the actual Claimed amount (complaint)
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Pankajjec88
Jul 27, 2021
This thread was updated on Jul 27, 2021
Thank you !! Mediassist ID - [protected] Policy No. - [protected]P[protected]_WT_BPS_Comp_Parent Insurer Claim No. - [protected]C[protected] Claim Bearning No. [protected] Thanks & Regards, Pankaj Bhilwar [protected]@gmail. com...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Reimbursement (complaint)
H
hindu pappu
I have raise for reumbursement to mediassist on june 1st regarding my husband's traetment and submitted all the documents with mediassist team. Every day i am calling them for ststus an they are telling me kyc pending and making me getting stress and i am bursting out with tears because of this issue...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Regarding less amount of reimbursement even if eligible for more amount (complaint)
M
me2421
Jul 14, 2021
This thread was updated on Jul 14, 2021
I have insurance in mediassist india. They have deducted so much of amount nearly 50% and they mentioned reasons like hospital discount and excess room rent. Though I am eligible, even after writing and calling somany times to them, they are not responding at all. Kindly take action against this insurance people...
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dackstreet
from Pune, Maharashtra
Team Mediassist Ticket No:[protected] Hello, Today my father has been admitted to hospital due to small accident and doctor asked to keep under observation. Kindly register case is and reply accordingly. Father's name : ***** Unable to reach you on phone tried many times...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Claim settlement issue( Claim Number[protected] Ticket No:[protected]) (complaint)
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Meher Methwani
mail many times to mediassist regarding this issue haven't get any response from them since 2 weeks even sent mail to [protected]@mediassist. in still no response from any one. Need the reason for this as well as why this claim not reprocess for payment. Regards, Meher Methwani Contact: [protected]...
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yashogita
I had submitted 3 claims to mediassist tpa at the andheri office in the month of 11/2020. After giving so many reminders royal sundaram has denied and asked me to submit claim documents to their chennai office. Thus i have submitted documents to chennai office on 08/6/2021. To date no response from their end their customer care is very much busy so they are not in a position to reply on call...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Cashless Claim - Pre Approval (complaint)
M
motaparthis
company and the TPA is Mediassist. On 19th June 2021 my mother was admitted in Apollo Hospitals, Hyderabad and they have submitted a Cashless Preauthorization request on 20th June 2021. Today is 24th June 2021 and still haven't received any response from Mediassist. Due to this Apollo Hospitals is asking me to make a cash payment...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Claim No.24702101 (complaint)
C
Caar Doust
Dec 6, 2021
This thread was updated on Dec 6, 2021
24702101 to mediassist Team, BANK, BANDRA and i received message like "Dear Divakara Nayak, We acknowledge the receipt of your claim documents on 21/May/2021 09:52. Tracking Number for your reference is MUM01323138. " I already send breakup bills for Rs 1, 85, 139/- that is not scanned and uploaded in portal by our team at bandra office, Now asking through query, what should i do? How should i submit the documents which is already at our office? I really suffering now by choosing mediassist reimbursement facility because mediassist is complete careless and irresponsible towards reimbursement claims? Queries raised on 26/05/2021 Traveled 150kms and collected documents from hospital and uploaded on 26/05/2021 But same queries raised again on 28/05/2021 with out checking uploaded documents! Again query raised on 31/05/2021 and playing with me !! i also send original CT SCAN report and film, lab report and many other documents regarding my treatment but only few documents are scanned and asking again and again for processing my claim...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Horrible Customer Service and utter disregard to customer concerns and time (complaint)
A
Anwar Mirza
practices and sought mediassist help to resolve the matter before they settle the amount with hospital. I sent formal email, called at least 8 to 10 times in span of 3 weeks and everytime i had to wait in call for 15-20 mins just to hear back that they have escalated the issue and someone will call or respond to email...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Medicine rates are 15% higher than local rate (complaint)
A
AshSaw0107
other medicines from Mediassist. When I received the tablets MRP IS 10% higher than local rate want to know the reason how in same country two different MRP for same medicine...
Verified
Verified Company
Medi Assist India
Customer Care Service available
Medi Assist India — Not processing claim (complaint)
P
Puja007
from Mumbai, Maharashtra
My mediassist claim id is CCN# 22357093 and #22357132. I filed this claim in July 2020. At first both claims got repudiated because of non-availability of settlement letter from my Spouse insurer. I received the letter in Oct and same time I requested to re-open the claims. I have sent the original copies of the medical bills, lab report, prescription by courier along with the settlement letter also...