Submit a Complaint
Claimed

ACT Fibernet Complaints & Reviews

www.actcorp.in
2.8
Updated: Feb 23, 2026
Complaints 4573
Resolved
2328
Unresolved
2245
Good! ACT Fibernet values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ACT Fibernet step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to ACT Fibernet

Having problems with ACT Fibernet?

File a complaint and get it resolved by ACT Fibernet customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Broadband
ACT Fibernet

ACT Fibernet reviews & complaints page 195

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yugandhar Kumar M
from Hyderabad, Telangana
Jun 15, 2015
Report
Copy

Address: Hyderabad, Andhra Pradesh

Hello, I am Yugandhar M From hyderabad. I request to ACT Fibernet for connection shifting due to my house shifting on 06-June-2015. Till date i didn't got my connection and also they not responding properly. i made the payment for 6 months on 23-may-2015. My ACT Fibernet A/c No 722130.
customer support has been notified about the posted complaint.
View replies
Dear Yugandhar Kumar,

We apologize for the inconvenience caused, we will get in touch with you.

Warm Regards,
ACT Fibernet
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sasha Liman
    from Bengaluru, Karnataka
    Jun 15, 2015
    Report
    Copy

    Address: Hyderabad, Andhra Pradesh

    I raised request to shift connection on 4th from portal page. This request wasn’t taken which lead me to call up and check. they gave ticket no. 17357006. I was told no request was taken on cal n placed a new request on 11/06 promising a cal back before 12 for the next day. Which did not happen and I called again waiting for an hour to speak to supervisor and again was promised to check FEASIBILITY which didn’t happen. I keep calling EVERYDAY wasting 1 hour of time to CHECK FOR FEASIBILITY from 11th. This kind of service is bizzare. I was told I will receive a cal back before 12pm today which didn’t happen. ITS 14.52 as I write this. I hope I will receive some RESPONSE if I on this or I have to look for another service provider
    customer support has been notified about the posted complaint.
    View replies
    Dear Sasha Liman,

    We apologize for the inconvenience caused, we will get in touch with you.

    Warm Regards,
    ACT Fibernet
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bada Sher
      from Mumbai, Maharashtra
      Jun 15, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka

      I have requested for ACT Fibrenet in June Beginning 2015 and made advance payment of Rs. 7176/- towards the same. However, its been 14 days already and there has been no installation or verification yet. I have called customer care numerous times but have not received any suitable response yet. I have already escalated Request No [protected] on June 12th, even then there is no response. I have already mailed to appellate authority/nodal officer previously but the are equally pathetic (Such a shame) I fail to understand the state of service. As per the ACT website, the connection will be installed within 7 working days: "Depending on the feasibility, after applying for ACT Fibernet within 7 working days ACT Fibernet connection would be installed." Don't fall for the trap people, this is a highly unprofessional service run by equally pathetic people. Attaching the proof of payment as well.
      Aug 5, 2021
      Complaint marked as Resolved 
      customer support has been notified about the posted complaint.
      Jun 15, 2015
      Updated by Bada Sher       My Details


      Sumit Ahuja
      [protected]

      View replies
      Dear Bada Sher,

      We apologize for the inconvenience caused, we will get in touch with you.

      Warm Regards,
      ACT Fibernet
      Reply
      Dear Bada Sher,

      The above mentioned grievance has been resolved. For further queries you can contact us on [protected] or [protected]@acttv.in.

      Warm Regards,
      ACT Fibernet
      Reply
      Helpful
      Found this helpful?
      2 Comments
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        L
        Lucky Mahi
        from Hyderabad, Telangana
        Jun 14, 2015
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh

        Payment done on 7/6/15 .No Internet connection even after one week . Not able to reach any customer care person. Always customer care number is busy. Very poor customer service. Account No : 938726. Now i m trying to find ways to get my full refund.Even for that, i could not reach any customer care person.
        customer support has been notified about the posted complaint.
        View replies
        Dear Lucky Mahi,

        We apologize for the inconvenience caused, will get in touch with you.

        Warm Regards,
        ACT Fibernet
        Reply
        Dear Lucky Mahi,

        we have tried calling you, but were unsuccessful. Request you to share an alternative contact number or a favourable time.

        Warm Regards,
        ACT Fibernet
        Reply
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Phaneendar Reddy
          from Hyderabad, Telangana
          Jun 13, 2015
          Report
          Copy

          Address: Hyderabad, Andhra Pradesh

          Since last 20 days experiencing frequent disconnections. Recently, it was restored but was very slow. Since three days, again no internet. The customer care number never works. This is fraud that they switch off the customer care number. Whom should we complain? Shameless beam ? Stupid fellows. No one is resolving issue. They say server problem. Then throw that server. . Still i am getting sms to pay bill else connection will be removed. Why I should pay the bill? Fooling people. cheating fraud. senseless labours
          customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            VIJAYAKUMAR
            from Hyderabad, Telangana
            Jun 13, 2015
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh

            I have requested on, 27.04.15 to disconnect my connection temporarily for one month I.e May 2015 but disconnected on 05.05.15 after my repeated calls. But I am asked to pay 213/- towards part payment up to, 05.05.2015. I have not used net from 01.05.2015, since I have taken Airtel internet. As I am not liable to pay 213/- for the delay in disconnection complaint lodged with HO beam cable there is no response. There is also no response from customer care phone always it shows engaged.Now I am receiving treathening messages/mails for disconnection though I have paid rs.730/- in advavce for June 2015. My mobile no [protected].
            customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Darshan Gopal Bhatt
              from Bengaluru, Karnataka
              Jun 13, 2015
              Report
              Copy

              Address: Bangalore, Karnataka

              Paid Rs.7800 for this hopeless connection on 31st May, 2015 and its 13th June, 2015 today and apart from one useless wire nothing have they given. Never subscribe for this connection. They are frauds and will just collect money and never give you connecion That person who received my money is nomore receiving my call also.
              customer support has been notified about the posted complaint.
              View replies
              Dear Darshan Gopal Bhatt,

              We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

              Warm Regards,
              ACT Fibernet
              Reply
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lucky Mahi
                from Hyderabad, Telangana
                Jun 12, 2015
                Report
                Copy

                Address: Hyderabad, Andhra Pradesh

                Payment done on 7/6/15 .No Internet connection even after one week . Not able to reach any customer care person. Always customer care number is busy. Very poor customer service. Account No : 938726. Now i m trying to find ways to get my full refund.Even for that, i could not reach any customer care person.
                customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gudiboina
                  from Hyderabad, Telangana
                  Jun 11, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hyderabad, Andhra Pradesh

                  Respected beam fiber opticals, I am not getting internet connection from 1 week.When I call to ur customer care service then it says busy and busy tone appears for quite a long time.I call u everyday and I get no response from ur server.so pls help me from this condition.
                  Complaint marked as Resolved 
                  customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 12, 2015
                  ACT Fibernet Customer Care's response                   Dear Gudiboina,

                  We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

                  Warm Regards,
                  ACT Fibernet Hyderabad
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    vinaykyerra
                    from Hyderabad, Telangana
                    Jun 9, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Hyderabad, Andhra Pradesh

                    Past one month internet is getting disconnected frequently and I tried to reach the customer care n number times when ever there is an internet dis-connectivity but unable to reach the customer care due to line was busy all the time. Even, I dropped n number of emails to customer care, but there is only one response “Thank you for contacting us we will try to resolve issue”. But problem was not resolved, still internet is getting disconnected frequently. I am getting frustrated due to frequent internet disconnection; it is making my day to day activities worse. I have raised complaint via an email Dated: 26th may 2015 and Ticket No generated is 17117553. Account ID: 292429 Do look into the issue and resolve ASAP
                    Complaint marked as Resolved 
                    customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 12, 2015
                    ACT Fibernet Customer Care's response                     Dear Vinay kyerra,

                    We apologize for the inconvenience caused, we will get in touch with you.

                    Warm Regards,
                    ACT Fibernet Hyderabad
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kartik detroja
                      Jun 9, 2015
                      Report
                      Copy

                      Address: Bangalore, Karnataka

                      I applied for ACT connection 21 days back and I was promised that i will get active connection in 7 days. I am calling customer care everyday and contacting ACT office since last 2 weeks they are not doing anything. They are simply delaying it. When I asked to cancel connection and give my money back they are saying it will take 15 days to get my money back. If anyone reading it and planing to get new connection, one suggestion: Don't Buy ACT Fibernet.
                      customer support has been notified about the posted complaint.
                      View replies
                      Dear Kartik detroja,


                      we apologize for the inconvenience caused. Please share your contact number and we will get back to you.

                      Warm Regards,
                      ACT Fibernet
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        RajeshGaj
                        from Hyderabad, Telangana
                        Jun 9, 2015
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        Beam Team since 4 days I am facing Internet problem, I am registering a complaint daily but not response from your end. This is the worst experience I am facing with beam since 6 years. You will say technical guy will call you but no once reaches us.
                        Complaint marked as Resolved 
                        customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 12, 2015
                        ACT Fibernet Customer Care's response                         Dear Rajesh Gaj,

                        We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.

                        Warm Regards,
                        ACT Fibernet Hyderabad
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sai Nani
                          from Vasai-Virar, Maharashtra
                          Jun 8, 2015
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh

                          Since from 2days I was facing problem of your net please I plead u to solve my issue as soon as possible an your mobile is totally not reachable mode its not fair sir kindly solve or else do something my registered mobile number [protected], [protected] kindly solve
                          customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            L
                            likithasiasacademy
                            from New Delhi, Delhi
                            Jun 7, 2015
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh

                            id num:[protected] Mail: [protected]@gmail.com your net services are not functional most of the time putting us forcing us for delaying the work. I bring to a kind notice that, being huge problems all time with ur services & there is no proper response & attendance through the calls by us service. which is causing huge interruption in our work kindly look into the matter & attend at the earliest possibility and beyond repeat and remind u we have no response from your side. kindly make it clear my problem
                            customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Madhav Murthy
                              from Hyderabad, Telangana
                              Jun 7, 2015
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh

                              ACT internet aka Beam internet doesnt seem to know the meaning of customer. I have been experiencing frequent internet connection and that too for days. Dirtiest part is thier customer care no[protected] on the website is enaged 24 * 7. No way to lodge complaints. Kindly help
                              customer support has been notified about the posted complaint.
                              View replies
                              Madhav, Please don't use the word 'Kindly' for them. They really don't deserve that. Every word said by you is true and is experienced by every customer. If they continue so, then that day is not far when they will hae shut their shop.
                              Reply
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                candykalra
                                from Mumbai, Maharashtra
                                Jun 6, 2015
                                Report
                                Copy

                                Address: Bangalore, Karnataka

                                I am really thankful to the reviews and i am really sorry for the behaviour of these type of companies which practice unprofessionalism. I wanted to buy a new connection and thought of taking ACT, But after reading the reviews, turned back. Thanx for all reviews and saving me from these type of cheat service providers. May someone deal with the issues or their should be some laws to govern customer cheating stratergies like this. These companies should understand that they run because of costumers money and the call centre employees, rather all employees get salaries because of costumers only.
                                customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  U
                                  ursdeepta
                                  from Belgaum, Karnataka
                                  Jun 5, 2015
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka

                                  I am a act broadband customer from long time.. But whenever I get any issue with act they takeinimum a week to resolve it.. After continuous raising of complaints they come and resolve post one week. If we call local act guy he doest lie calls and when he lifts he speaks bad language and cuts the call... Its intolerable Currently my internet is not working from 5 days and I call them everyday... They say that they will resolve it tomorrow... But no luck... I called them today again but the call didn't even get connected ... I was waiting in the queue for more than half an hour... Its really irritating... They are not providing a proper service..plz help with this
                                  customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mukesh_abc123
                                    Jun 5, 2015
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka

                                    I have taken a connection 10 days ..Plan taken is 50Mbps UL and 50 Mbps DL. In evening time abruptly I get DL speed of 1-2 Mbps. Trying to reach customer care since last 10 days..Not able to reach CC even once. Mail the problem to helpdesk#acttv.in and [protected]@acttv.in Today finally got 1 call from CC and was told that now this problem wont be seen... Within 15 mins faced same probelm... Trying to reach customer care since last 1 hour...Call not picked up even single time.. Result of speed provided to me http://www.speedtest.net/my-result/[protected]
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shaurya soni
                                      from Lucknow, Uttar Pradesh
                                      Jun 4, 2015
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh

                                      We paid money for new connection to ACT Fibernet on 29th May 2015 but till now didn't get connection. We tried calling to the person who came to our house as their representative after 2 days from 29th May he stopped answering our calls and instead gave us another number. Fisrtly that another guy received our calls and every time promised that net will get start within 24hrs but till now the issue is not resolved and now that guy is also not picking our calls. We dropped a mail to the customer care of the company but didn't got any call or reply to our complaint mail. Its like they are harassing the customers. I want them to resolve this issue since they told we can not return the money before this issue is resolved. Contact no.(mine)--[protected], [protected] Email id- soni.[protected]@gmail.com
                                      View replies
                                      Dear shaurya soni,

                                      We are sorry for the inconvenience caused, we will get in touch with you.

                                      Warm Regards,
                                      ACT Fibernet
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        monicca
                                        from Vijayawada, Andhra Pradesh
                                        Jun 2, 2015
                                        Report
                                        Copy

                                        to disconnect the internet service

                                        Address: Hyderabad, Andhra Pradesh

                                        i am act fibernet customer.i want to disconnect the service because i am going back to my home town and will no more stay in hyderabad. i want the connection to be disconnected fastly as i am leaving on 3rd june 2015 .all the time the cutomer service number will be busy and for the first time someone attended the call but after three hours i am getting bil for the month of june .when i am not going to stay and use the service why would i...
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Related businesses

                                        Tikona Digital Networks
                                        3.4
                                        (5790)
                                        Nextra Teleservices
                                        1
                                        (315)
                                        Netplus Broadband
                                        1
                                        (463)