ACT Fibernet Complaints & Reviews

Hi, This is Praveen kumar Jada. I am using Beam Internet service from last 5 years onwards. I never face any problems with beam Internet. I don't know what happened now. May be they recently changed name as ACT Fiber net. I have disconnected my Internet temporally 2 months because of non availability in India. They said they have disconnected temporally. But after 2 months they sent bill. I have raised a question like why they sent bill,...

dear sir/madam I am unable to log in to the internet using ACT fibernet id and pwd, please ask the technical person to do it via remote access or send him to my place to rectify this issue asap, else i am thinking of opting out of act fibernet, as this is the third time i am having issues which are not duly attended and resolved, which is not good on ACT's part being one of the major ISP in karnataka the message that i get on logging...

Dear Sir mene Beam me Shri Vinayak Enterprises se 2 month pehle frencaise li thi jiski id F[protected] he jo Shri Salahuddin Khan Beam Agent se li gai thi jo abhi tak Chalu nahi ki gayi or mujh se payment poori le le he or ab phone lagane par phoe nahi uthate he or mere isse kafi bada financial loss hua he me abhi tak work nahi kar pa raha hu mera payment bhi ritern nahi kar rahe he koi bhi phone nahi uthata he...

Hi there, I have already raised a complaint about activation of my acc. But there was no response from your side, please do activate my acc. As soon as possible. My Acc. Details:- Registered mobile no.: [protected] Alternate mobile no.: [protected] Address: Hazari Bhawan, goshamahal. H.No.5-3-186/4...

Now it looks like that ACT is intentionally HARASSING us!! FULL MONTH NO INTERNET!! Nobody is even replying to our queries!! No response from APPELETTE authority and no response from that senior who called us whose name was "PRAVEEN" who promised us big things but then didn't even looked back to know what is going on!! Forcefully & Illegally our complaint is closed from the starting of this month and we are being HARASSED from...

Ticket no[protected] has been raised on 3 days back and without resolving the problem they have closed the complaint . For a small complaint i have to call customer care for 5-10 times .after calling so many times also they are so irresponsible to resolve the complaint.For billing purpose they will call so many times and send too many messages but coming to complaints they dont even bother. this kind of service we dont expect from beam....

My Internet has been disconnected from past 3 days. After I made a complain with [protected], next day the technician person came to check the problem. After checking process he said the wire needs to be changed. He said he will be back and went away. Later he never turned up and followed by this I received a message in my cellphone stating that my issue has been resolved. Till now I don't have internet connection. I expect it to be resolved...

Act fiber net ads made me so impressed that I couldn't stop myself having it one in my home So once when I got it they told me that if you do the subscription for 1 year, you will get free Internet for 1 year. That one year got over so the next payment for 1 year Rs14870. I paid only 699 for 6 months package. Then after 2 weeks internet was too slow that the buffering time increased. this made me disappointed....

I have paid Rs.1280- (Rs.550 for installation charges & Rs.730 towards internet subscription charges) on 21.04.2015 Till today i.e.24.04.2015, they have not activated my account . I have made complaint# 16684471 against non-connection and every time they were promised that within 24 hours the issue will be resolved But every time getting message that ticket was updated with current status .Almost i have called them 5 times like...

Dear Honorable Members of Jury,

I Faisal F a consumer with Beam Telecom Now (ACT Fiber) from Hyderabad, My Account number BEAM 365776, I am using there services approximately since 5 years now and in the beginning of my connectivity they had forced us to pay rupees 2000/- for a dumb WIFI router and with a lifetime replacement warranty, even since they have installed the router in our place we have been facing a similar problem...

After paying the bill...the total speed had decreased...we have subcribed for 5mbps, in the 1st month the speed was good...but in the 2nd month after paying, the speed was decreased...we cant even browse a video in youtube...kindly accept our request...and increase the speed to 5mbps...

The service provided by ACT broadband is really pathetic!

Earlier net used to be down for only 2-3 days every month that too generally weekends and this time water has gone much beyond our tolerable limits.
Starting of month net was not working. They took 5 days to rectify the thing, after 1-2 days again it went down again we had to call them to service this.
From last Saturday ie. 18th april 2015, again no...

Respecte Sir/Madam, I have raised a complaint regarding the refund of the two months of remaining service amount from past 2 months but no one is taking the complaint seriously and instead saying that they cant refund the amount and its the one of the company policies. so i request you to kingly take action. I have also raised a complaint on online complaint board as shown in the attachment. I also request you to send me a copy...

I am an old and happy ACT user. I have moved on to a new area which is almost half km from my previous home but ACT has denied to provide a connection here. I request you to extend your support and provide a connection. My details and current address are as follows. Nihit Pratiush [protected] #4, 16th cross, 29th Main, BTM LAYOUT 2ND STAGE, Bangalore...

ACT/Beam Broadband pvt ltd, Hyderabad. This is a prepaid service. Once the customer pays the total amount then they will continue the service for that month. For March month I have not paid the money and not able to reach them via phone[protected] for disconnection. But on March 10 2015 got a call from ACT/Beam for payment I refused and requested for disconnection but the person disagreed for that and said once after the full payment...

I HAVE PROCEED FOR BEAM AS I HEARD THAT IT WAS GOOD SO I WANT A FASTER NET SO, I WENT WITH 4 MBPS FIRST 2 MONTHS IT WAS GOOD AFTER THAT THAT INTERNET SPEED CAME DOWN TO 1 MBPS I WAS PAYING FOR 4 MBPS BUT ALSO THE INTERNET WAS SLOW I WANT TO SLVE MY PROMBLE...

Hi Sir, We have taken new connection on march 31st but still now we have not got activated .Once your technician came and he told that we have activated but it is not working we are facing so many problem with your connection making irritating we have got so much disturbed i am trying to reach your customer care number it not connecting some time when it is connoted means they are telling that we are going to transfer your call please be...

I applied for ACT fibernet connection on 20th March'15, the lines man came and installed a junction box outside my room (rented property). After that there was no call from ACT side. I raised so many complaints (complaint ID: [protected]) regarding the new connection (customer ID: 3149895). Ultimately in April second week, they told me that, they can't give me connection because of High Tension Cable in my area (I reside in Chandra Layout,...

FOR ONE YEAR PACKAGE, AMOUNT PERTAINING TO RS.14148, OUT OF WHICH RS.7072 WAS PAID THROUGH CHEQUE AND RS7072 WAS PAID THROUGH CREDIT CARD.CHEQUE AMOUNT GOT CLEARED AND SUBSCRIPTION FOR SIX MONTHS WAS GIVEN.CREDIT CARD PAYMENT IS ALSO DONE SUCCESFULLY WITH PROOFS ATTACHED PERTAINING TO THE PAYMENT.I HAVE ALSO PAID THE CREDIT CARD BILL AND THE PAYMENT IS SUCCESFUL.BUT THE ACT BROADBAND TEAM HAS BEEN INSISTING THAT THE PAYMENT HAS NOT YET BEEN...

I have received a message for payment of Rs.4015 by tomorrow. I would like to know under which plan & tarif this amount arrived . Please let me know whether can I go for a lower plan &tarif as my usage is less. R.Ananda Rao.Mobile No. [protected]...