ACT Fibernet Complaints & Reviews

Payment done on 7/6/15 .No Internet connection even after one week . Not able to reach any customer care person. Always customer care number is busy. Very poor customer service. Account No : 938726. Now i m trying to find ways to get my full refund.Even for that, i could not reach any customer care person....

Respected beam fiber opticals, I am not getting internet connection from 1 week.When I call to ur customer care service then it says busy and busy tone appears for quite a long time.I call u everyday and I get no response from ur server.so pls help me from this condition....

Past one month internet is getting disconnected frequently and I tried to reach the customer care n number times when ever there is an internet dis-connectivity but unable to reach the customer care due to line was busy all the time. Even, I dropped n number of emails to customer care, but there is only one response “Thank you for contacting us we will try to resolve issue”. But problem was not resolved, still internet is getting disconnected...

I applied for ACT connection 21 days back and I was promised that i will get active connection in 7 days. I am calling customer care everyday and contacting ACT office since last 2 weeks they are not doing anything. They are simply delaying it. When I asked to cancel connection and give my money back they are saying it will take 15 days to get my money back. If anyone reading it and planing to get new connection, one suggestion: Don't Buy...

Beam Team since 4 days I am facing Internet problem, I am registering a complaint daily but not response from your end. This is the worst experience I am facing with beam since 6 years. You will say technical guy will call you but no once reaches us....

Since from 2days I was facing problem of your net please I plead u to solve my issue as soon as possible an your mobile is totally not reachable mode its not fair sir kindly solve or else do something my registered mobile number [protected], [protected] kindly solve...

id num:[protected] Mail: [protected]@gmail.com your net services are not functional most of the time putting us forcing us for delaying the work. I bring to a kind notice that, being huge problems all time with ur services & there is no proper response & attendance through the calls by us service. which is causing huge interruption in our work kindly look into the matter & attend at the earliest possibility and beyond repeat and remind...

ACT internet aka Beam internet doesnt seem to know the meaning of customer. I have been experiencing frequent internet connection and that too for days. Dirtiest part is thier customer care no[protected] on the website is enaged 24 * 7. No way to lodge complaints. Kindly help...

I am really thankful to the reviews and i am really sorry for the behaviour of these type of companies which practice unprofessionalism. I wanted to buy a new connection and thought of taking ACT, But after reading the reviews, turned back. Thanx for all reviews and saving me from these type of cheat service providers. May someone deal with the issues or their should be some laws to govern customer cheating stratergies like this. These...

I am a act broadband customer from long time.. But whenever I get any issue with act they takeinimum a week to resolve it.. After continuous raising of complaints they come and resolve post one week. If we call local act guy he doest lie calls and when he lifts he speaks bad language and cuts the call... Its intolerable Currently my internet is not working from 5 days and I call them everyday... They say that they will resolve it tomorrow......

I have taken a connection 10 days ..Plan taken is 50Mbps UL and 50 Mbps DL. In evening time abruptly I get DL speed of 1-2 Mbps. Trying to reach customer care since last 10 days..Not able to reach CC even once. Mail the problem to helpdesk#acttv.in and [protected]@acttv.in Today finally got 1 call from CC and was told that now this problem wont be seen... Within 15 mins faced same probelm... Trying to reach customer care since last...

We paid money for new connection to ACT Fibernet on 29th May 2015 but till now didn't get connection. We tried calling to the person who came to our house as their representative after 2 days from 29th May he stopped answering our calls and instead gave us another number. Fisrtly that another guy received our calls and every time promised that net will get start within 24hrs but till now the issue is not resolved and now that guy is also...

i am act fibernet customer.i want to disconnect the service because i am going back to my home town and will no more stay in hyderabad. i want the connection to be disconnected fastly as i am leaving on 3rd june 2015 .all the time the cutomer service number will be busy and for the first time someone attended the call but after three hours i am getting bil for the month of june .when i am not going to stay and use the service why would i...

ACT, I have been your customer for a long time. Recently, I shifted place and I am looking forward to continuing with you, PROVIDED u agree to give me a connection at my new residence. It's absolutely pathetic and frustrating that you deny giving me your connection when I do see your advertisements in my area. I do not accept the resolution offered. Your connection is at a distance of less than 100 - 150 meters and yet you refuse to provide...

BEAM IS A ONLINE SERVICE PROVIDER FOR MOBILE, DTH, RECHARGE, AIRLINE BOOKING, RAIL TICKET, MONEY TRANSFER.. I FRANCHISE OF BEAM . I PAY 6000 FOR FRANCHISE.TWO MONTHS WORK PROPERLY. BUT LAST ONE MONTH NOT WORK ANY SERVICE.I RESISTER MY COMPLAIN BEAM CUSTOMER CARE.EVERY TIME THEY SAID ME THAT NEXT WEEK SERVICE WILL BE STARTED .BUT AFTER ONE MONTH SERVICE NOT START. MY BUSINESS IS FULLY STOP... PLEASE HELP ME... MY CONTACT NUMBER IS- [protected]...

I have ACT (Formerly Beam Tele) Broadband connection for my home at Hyderabad and have paid my charges for six months starting from April 15.. I stopped getting connected from 27th May. Despite multiple calls and complaints on the portal, the issue is not addressed till 1st of May. No technicial ever turned up or called up to...very poor response....

ACT used to provide minute details of data usage, which could be accessed on their website 24/7. They have suddenly removed this service & all that is provided now is the total data used & option to reset FUP by paying extra. I hv been noticing that my data usage is showing more than I'm actually using & thr is no way I can track or check this. Cust Care are clueless abt this & the wait is too long. Customers hv right to this info 24/7 &...

I am very disappointed with the connection and also the services. I dont have internet connection from past 3 days also i have given complain but till now no update. Everyday i will call the customer care and everyday i will get the message that it will resolve today end of the day. No proper message. No update. Also customer care waiting time is very high. Which is also payable not toll free. Can anybody will take will take care...

I am getting no internet connectivity from past 4 days. I registered a complaint on 20th of May with ACT customer care and we received a message that it will be resolved by 22nd May. No one from the company bothered to visit and check what the issue is. After calling again on 21st evening we got an assurance that it will be rectified by 22nd afternoon. Again after all this wait no one came to pay a visit and check the issue and we received...

my Name is ravi booked a new Internet connection on 16/5/2015 6days back and your Executive came to our residence and collected Rs.5702/- Cash Receipt No.37853 that includes Router and connection. Another Executive came otherday and put the cable without Router .call up customer care no option for complaint no responce on live chat sms many times to [protected] no use Your Custmer care centre are not giving clear picture. In view of the above,...