Aircel Complaints & Reviews

Address: New Delhi, Delhi

Mere aircel no [protected] par lagatar balance katoti ho rahi hai maine customer care pe iski complaint ki woh bhi kai baar lekin customer care se mujhe koi madad nahi mili woh bas bahane chipkate rahe hai maine pucha bas itna hi batado ki balance katne ka karan kya unhone woh bhi nahi bataya kaha system kharab hai or ek number diya jismain koi service active
Karne ka aya na ke deactivate karne ka ager asay hi balance katata raha to mujhe consumer court jana hoga

Nov 24, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

Aircel Customer Care's response Hi Pawan dass,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Warm Regards,
Aircel Social Media Team

Oct 20, 2017

Updated by Pawan dass Hello aircel team mujhe achcha laga ki aapka reply aya magar main is par number 155223 call karchuka hu or is yah bataya gaya ki koi vas service active nahi hai iske bawajud roj balance kat raha hai
Or main aapko pehle hi bata ki mere number pe ndmc pack bhi subscribe nahi hai
Please meri help kare nahi majburan mujhe yah network port karna hoga

Oct 21, 2017

Updated by Pawan dass Aircel team i call 155223 this many times and she say any vas service are not active on your number and i also try ussd code*121*0200# and showing message ndmc pack is already deactivated but my balance is dedicated every day sometimes dedicated rs.2 sometimes dedicated rs.1 and now dedicate 50pasie continually tow days please help me thanks

Oct 22, 2017

Updated by Pawan dass Tumhari bahan ki ch..tum sub gandwe ho 198 pe call karu to woh bhan ke l.nd bhi bahane banate hai koi samdhan nahi dete or tum logo ka reply aya to mujhe laga tum log imandar hoge lekin tum sab mile ho tumhari ma ka bh...a tum chor ho puri aircel company chor hai aircel apni jabe bharne ke liye consumer ke sath fraud kar raha hai aircel tu apni ma bahan bati bivi ko gb road 56 64 no mai bitha de or kamai hogi teri

Oct 22, 2017

Updated by Pawan dass Bahan ke lo.. maine ajay raj rajan ki authority ko bhi emails kiye par javab nahi mila to mujhe laga email padha nahi hoga lekin tum logo ka reply aya iska matlab email padhte to ho lekin consumer ki problem resolve nahi karte or karoge bhi kyon problem mai to tum khudhi dalte apni jeb bharne ke liye tum log itne be sharm ho ki consumer kitna bura likhta hai gusse mai lekin tumhe koi farak nahi padta
Lekin ab tumhe farak padega jab main consumer court jaunga jitna paisa tumne mere account se kata hai uske hajaro guna tumse wasul krunga

Nov 03, 2017

Updated by Pawan dass Aircel ki maa ki choot aircel chore hai aircel customers ke saath fraud karta hai mujhe lagta hai aircel paise kamane ke liye kuch bhi kar sakta hai
Jaise ke ki apni maa bahan beti bivi ki choot bech sakta hai
Balki bechta hoga hai jo customers ka paisa chura sakta hai uske liye yah koi badi baat nahi aircel dalla hai aircel ki maaki choot aircel ki bahan ka bhosda

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Aap aircel vale befaltu ki cheeze apne lga dete ho
Fir 2 rupye roz ke kaate ja rhe ho.
Ndmc170317sms2 ye kya badtameezi hai.
Aap 22 dino se roz 2 rupye kaate ja rhe ho.
Mujhe mere rupye vapis chahiye bs.

+2 photos

Dec 4, 2017

Complaint marked as Resolved

Verified Support

Oct 20, 2017

Aircel Customer Care's response Hi Customer(pawanparihar),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 23, 2017

Aircel Customer Care's response Hi Customer(pawanparihar),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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Address: Kolkata, West Bengal, 700032

I subscribed the kol2sms pack (Daily pack | 30 local/national sms for 1 day) on monday 16/10/17 to my number [protected] and since then it is getting renewed everyday automatically. None of your deactivation procedures like ussd string *121*5601# or sms "stop" to 155223 are working.in each of these cases i used to get a reply "it has already been deactivated" but each day it continues to deduct my balance. Kindly direct me to deactivate this sms pack. Otherwise i have to leave my aircel no.

Nov 26, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

Aircel Customer Care's response Hi Soumyo Chatterjee,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 24, 2017

Aircel Customer Care's response Hi Soumyo Chatterjee,

We would like to inform you that as per your request Rs. 2 sms pack deactivated on[protected].

Warm Regards,
Aircel Social Media Team

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Who the hell has activated ndmc170317pi2 pack on my number [protected]. I didn't. And my account has been charged on daily basis what the hell is this???. I want my money back. You don't have right to activate any hell services without asking me. So kindly return my money and deactivate this service. Is it a gift of being your old customer. Thanx so much but i don't want it deactivate this service asap.

+1 photos

Nov 28, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

Aircel Customer Care's response Hi Pooja Rawal,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 23, 2017

Aircel Customer Care's response Hi Pooja Rawal,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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K

Kavin3594

from Bengaluru, Karnataka

Oct 19, 2017

My aircel number registered on my fathers name. Now i would like to change it into my name. is it possible?. how? what is the procedure?

Reply

Aircel Customer Care's response, Oct 20, 2017

Verified Support

Dear kavin,
We would like to inform you that the change of ownership can be done only in blood relations i.e. Father, Mother, Children, Siblings, Spouse (exception). Further, we request you to visit the nearest Aircel store along with the following documents (of both the persons, i.e. of the previous owner and of the new applicant) for further assistance in this regard: 1. POA (Proof of address) 2. POI (Proof of Identity) 3. 2 Passport size photographs
Thanks & Regards
Aircel Social Media Team

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Sir,
I m talking anushka singh. I recharged with rs.70 top up on 9th october and net recharge of rs.58 on 14th october. But today[protected] both balance and net balance is showing zero without it's full use by me. Even validity is also there. So i tried to contact aircel customer complaint care 198. But they refused to help me and talked rudely.
You are requested to please show your interest in this issue and help me. Otherwise i m an advocate and is ready to file a case against you guys as i also recorded the calls which i have done with your customers executives telling their names too.
Thank you.

Nov 18, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

Aircel Customer Care's response Dear Customer (anushka SINGH123),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 18, 2017

Aircel Customer Care's response Dear Customer (anushka SINGH123),

We would like to inform you that the benefit of 1GB 3G data with 3 days validity for Rs 58 PI Pack have been already credited on your number & your balance (Rs 49) got deducted on 17th Oct'17 after expiry of the pack.

Recharge date: 14th Oct'17
Plan Validity date: 16th Oct'17

Warm Regards,
Aircel Social Media Team

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Address: 208007

Sir,
I wants to say that your online offers are not appropriate as i recharged today with 345 it was shown that i will get 1gb data per day for 70 days and unlimited local and std but i get only data offer of 1gb per day for 28 days as in rupees 298 website was providing 28 gb data and unlimited calling for 28 days, now i am feeling totally deceived as i had payed extra 47 rupees. Please remove such recharges from your website as it is not supporting cashless transactions as i go for online transaction to contribute in cashless india and also pay gst for it but i didn't get what i expected. Sorry for my rude behaviour.

+3 photos

Nov 18, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2017

Aircel Customer Care's response Dear Customer (Deepak284284),

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 18, 2017

Aircel Customer Care's response Dear Customer (Deepak284284),

We would like to inform you that the complete benefit of 1 GB data/day & UL L+S call for 84 days on recharge of Rs 345 has been credited to your account.

Warm Regards,
Aircel Social Media Team

Dec 25, 2017

Updated by Deepak284284 Phone/Mobile Number: [protected]

sir,
Today i recharged with Rs 345 ( UL call + 1GB /Day ) but i got only data for 28 days please resolve my problem, i am sending you screenshots

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Address: 638116

Hi i have recharged my mobile no [protected] from aircel app and it shows transaction successful and recharge not done so how can i get my money back. I have recharged on 14 october and till now there is no amount in my account.. Please help me out. Reply me as soon as possible. Very urgent
Mobile no:[protected]
Name: saran nithish
Time of recharge - around 12.00

Nov 26, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Aircel Customer Care's response Dear Saran Nithish,

We regret the inconvenience caused. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for better assistance:

Recharge Denomination (done on the number):
Transaction ID:

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 24, 2017

Aircel Customer Care's response Dear Saran Nithish,

As per our team, we request you kindly share the following details with us to proceed further on the issue:

Recharge Amount :
Date of recharge :
Mode of recharge :

Warm Regards,
Aircel Social Media Team

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N

nashvani

from Gaya, Bihar

Oct 17, 2017

Dear sir my aircel number is [protected]. Today Rs 9 deduct from my mobile for call rate plan but i not requested for call rate plan so sir give my money back.

Reply

Aircel Customer Care's response, Oct 18, 2017

Verified Support

Dear Nashvani,

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Meanwhile, kindly share the following details with us for further proceedings:

Any message received upon deduction:

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Oct 20, 2017

Verified Support

Dear Nashvani,

We would like to inform you that we have checked your account details and have found that the STV 9 was activated in your account after due consent from you. However as a onetime service gesture waiver of Rs.9 is being effected in your account, it will reflect within 24 working hours.
We are always at your service, in case you still face any issue then please let us know.

Warm Regards,
Aircel Social Media Team

S

sindhuja dharmaraj

from Chennai, Tamil Nadu

Oct 17, 2017

My aircel no is [protected] ...miss this no ...plz kindly give a same no...my all bank transaction have this no...so plz provide the same no sir/mam...lst mnth i lost my moble ...plz favour me...

Reply

Aircel Customer Care's response, Oct 18, 2017

Verified Support

Dear Sindhuja Dharmaraj,

Thanks for reaching out to us. We request you to visit your nearest Aircel store along with the following documents to get a new SIM for the same number:

1. POA (Proof of address)
2. POI (Proof of Identity)
3. 2 Passport size photographs

Warm Regards,
Aircel Social Media Team

H

Hemant Pwr

from Mumbai, Maharashtra

Oct 17, 2017

I am trying to send SMS for no portability from my Aircel No. ( [protected] ) but its no working & message sending is getting failed.

Regards,
Hemant Gawas

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Aircel Customer Care's response, Oct 18, 2017

Verified Support

Dear Hemant Pwr,

As per our system checking, we would like to inform you that your concerned Aircel number (8898930274) is found inactive that's why you are not able to send PORT SMS. Please visit your nearby Aircel store for further assistance in this regard along with the following documents :

Concerned Aircel number:
Proof of address:
Proof of identity:

We are always at your service, in case you still face any issue then please let us know.

Warm Regards,
Aircel Social Media Team

Aircel Customer Care's response, Oct 18, 2017

Verified Support

Dear Hemant Pwr,

Apologies for a miscommunication. We are trying to listen to all our customers simultaneously, and this time it led to an error.
As per our system check, we would like to inform you that your number has been PORTED OUT from Aircel on 18/10/2017.

Warm Regards,
Aircel Social Media Team

J

J Dhana prasath

from Bengaluru, Karnataka

Oct 17, 2017

Dear Sir/ Madam,

I'm not getting UPC code for my Aircel number([protected]) after sending MNP request.

Please do needful

Regards,
Dhanaprasath J

Reply

Aircel Customer Care's response, Oct 18, 2017

Verified Support

Dear J Dhana Prasath,

We would like to inform you that the MNP request for your number (8428005284) is under process and the same will be completed by 21/10/2017.

Warm Regards,
Aircel Social Media Team

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Address: 831001

HI I am Azmatullah khan my mobile number is locked due to PUK MY Mobile no is [protected] plz send my PUK on alternate number [protected] or mail id [protected]@gmail.com

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Sir, i am a customer of aircel and my phone no. Is [protected]. Today unauthorisedly my main balance has debited of rs 40. Aircel company debited my account by setting dialer tune automatic by his own choice. I called to customer service center but they told that wait for 16 hours. It is not a good service by aircel to customer. Please solve this problem as soon as possible and refund my balance.

Nov 17, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Aircel Customer Care's response Dear Customer ([protected]@),

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Date & Time of deduction:
Any message received upon deduction (screenshot):

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 17, 2017

Aircel Customer Care's response Dear Customer ([protected]@),

We would like to inform you that the deducted amount (Rs 40) will be been refunded to your account within 24 hours.

Warm Regards,
Aircel Social Media Team

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A

akshaypatil87

from Mumbai, Maharashtra

Oct 17, 2017

Hello Sir,

I want to re-activate my old mobile number which was de-activated year ago or so. please help me in this.

Reply

Aircel Customer Care's response, Oct 18, 2017

Verified Support

Dear akshaypatil,
Thanks for reaching out to us. Please share your Aircel mobile no. and alternate phone no. so that our team can get back to you.
Thanks & Regards
Aircel Social Media team

Aircel Customer Care's response, Oct 26, 2017

Verified Support

Dear akshaypatil,

We hope your issue has been resolved.Kindly feel free to write to us at [email protected] for any further assistance on this matter.

Thanks and Regard
Aircel Social Media Team

S

Sanjukta Mondal

from Kolkata, West Bengal

Oct 18, 2017

I have been trying to port my Aircel number but I'm not able to send the port sms on 1900 anyhow. And the customer care isn't supporting well.

Reply

Aircel Customer Care's response, Oct 20, 2017

Verified Support

Dear Sanjukta,
Thanks for reaching out to us. Please share your Aircel mobile no., the format of sending SMS & Screenshot of the error occurs so that our team can get back to you.
Thanks & Regards
Aircel Social Media Team

Aircel Customer Care's response, Oct 30, 2017

Verified Support

Dear Sanjukta,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Aircel Social Media Team

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I never subscribe to limitless music service. But i have a message from you that i have been subscribed this service. I never did this. Then why are you taken my money from talktime as per limitless music service. I want refund that you taken from my talktime. If you never resolve this i deactivate my number from your network. I will change my number other network. Its ridiculous.

Dec 2, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Oct 16, 2017

Updated by Sathis ms muthu I never subscribe your limitless music service then why are you taken my money from talktime. Its ridiculous

Verified Support

Oct 17, 2017

Aircel Customer Care's response Dear Customer (Sathis ms muthu),

Please accept our sincere apologies for the problem you have faced. We are forwarding your concern to our team. Please be assured, an update will be provided to you soon.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 24, 2017

Aircel Customer Care's response Dear Customer (Sathis ms muthu),

We would like to inform you that based on your request VAS service has been de-activated and Rs.10 has been posted as TT.

Warm Regards,
Aircel Social Media Team

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Address: 560070

I am getting continuous calls from this number [protected], who is not revealing his identity and and telling me just he wants to speak to me. When i asked him to tell me about the name to whom he wants to speak to, he is not telling me and is continuously disturbing me by using inappropriate language. This person is unknown to me. Please help me to find out the person identity...

I wanted the two number details because there are's teese me, i cry sometimes please give address details of this mobile number [protected]

Please sent details to [protected]

Nov 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Dear Damodharan K,

We regret to inform you that we'll not be able to help you in this regard as we are not allowed to share the details of any customer because of high-security reasons. Further, we would suggest you file an FIR against the number.

Warm Regards,
Aircel Social Media Team

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Address: Thane, Maharashtra, 400612

I m trying to send sms for port but i cant send sms to 1900 port [protected], please give the proper solution. And asap resoli cant send sms to 1900 port [protected], plz give the proper solution. And asap resolve the my pro dont give the wrong info its very imp no for me i.
My no [protected]ve the my pro dont give the wrong info its very imp no for me i.
My no [protected]
Plz give me reply as soon as possible.
Send me code i[censored] received my sms
What can i do for port please help me its important for me p

Nov 28, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Dear Tausif Memon,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Content/format of the Port SMS sent:
Screenshot of the error message received while sending the Port SMS:

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 17, 2017

Aircel Customer Care's response Dear Tausif Memon,

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team

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Address: East Singhbhum, Jharkhand, 832110

I have complained too many times bt still there is 3g interenet problem it is not giving speed. When i trying to say this issue to custer care they were jst ignoring my complains. I am using aircel and i am old cutomer, if this issue may problem regulerly then i have to change my sim card. I dont want to do this thing bt now i will do it soo plzz dont igonre this issue. My are code is 832110, and old purulia road, azadnagar, mango, jamshedpur, jharkhand. P. S - azadnagar, p. O - paridih.
Please make sure that internet should be give its in correct way.
Thank you.

Nov 21, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Dear Aaquib Nawed,

We are forwarding your concern to our team. Meanwhile, please share the following details in order to look into your issue:

Alternate No.:
Nearest landmark:
Duration of the issue (a problem since when):
The Issue with a specific website or all website:
The Browser being used (Default phone browser or Chrome/Dolphin etc):

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 18, 2017

Aircel Customer Care's response Dear Aaquib Nawed,

We would like to inform you that our team is working on your issue but needs the following details to proceed further. So, please share the same:

Landmark:
Type of handset:
Alternate number:
Number of signals (0, 1, 2, 3, 4):

Warm Regards,
Aircel Social Media Team

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Address: 796101

I allso recharge ₹349 on dated 04/10/2017. Per day 300 minute local+std call and weekly total 1000 minute. My frist 1000 minute complete on dated 09/10/2017, next 1000 minute started at 11/10/2017 12 am. But today 14/10/2017 my free minute not working after 120 minute (Approx) then i called to customer service, they are give different information and that plane not working till now.

Please take action as soon as possible.

Nov 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Hi Customer (manotosh91),

We are forwarding your issue to the team. Meanwhile, kindly share the following details so that our team can look into your issue:

Sample no.:

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 18, 2017

Aircel Customer Care's response Hi Customer (manotosh91),

We would like to inform you that as per our record it was found that you had recharge with MRP 349 ( Unlimited all Local + STD call to all network & 1 GB 2G/3G data per day valid for 28 days; (Capping 250 mins daily & weekly 1000 mins only) for 28 days on[protected] at 09:59 and the benefits was credited to your account which will expire on[protected]. Kindly dial *129# (toll free) to check the data balance. As per the system record, you had exhausted the 2nd week 1000 mins limitation where the 3rd week will begin from 17-Oct-2017. Further, you will able to make call @30p/min from main account balance. All parameters are active and no barring component found.

Warm Regards,
Aircel Social Media Team

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Hi team received a call from one of airecl number. I just picked it up. And i could hear aircel promotion and within 30 sec the phone got disconnected and i received a message thank you for subscribing to music connect at rs 13.00 for 13days and you will be renewd after 13 days to unsubscribe sms stop to 155223. Is this a new fraud style to loot money. Its a pure case of cheating. I want to sue this aircel company in crores if possible pls help. They might have collected lots of money this way from poor people. Hang the person who thought of this idea to cheat innocent indians. Can't we answer any incoming calls.. I have to teach this people a lesson.

+1 photos

Nov 27, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Hi Arokayraj Tewar,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 18, 2017

Aircel Customer Care's response Hi Arokayraj Tewar,

We would like to inform you that we have refunded Rs 13/- towards deduction on 15th Oct'17 and also deactivated the said services to avoid further deduction.

Warm Regards,
Aircel Social Media Team

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I wanna deactivate this service... Even i didn't ask for this service but ur company activated it. Even i have not been using any data... So stop activating any service without taking permission from ur customer. Everyday due to this service automatically my balance is cut out. And after that we have to face problem which is just a waste of money and time so, plz resolve my problem as soon as possible.
Kiran
[protected]

+1 photos

Nov 16, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Hi Customer (Kiranup5),

We regret the inconvenience you have faced. Further, please dial *121*0200# to deactivate this service from your number.

Warm Regards,
Aircel Social Media Team

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Address: Howrah, West Bengal, 711110

First of all, vas is activated on my number without consent. After deactivating vas they again deduct balance. When i call, they assured me to refund within 24hrs but didn't do so. After 24hrs, they told that not possible, make false excuses and assured me to call after 4hrs but didn't do that also. Now when i try to call, they didn't pickup call at all.

Nov 19, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Dear Supriyo Kumar Koley

We would like to inform you that no VAS is active on your number ([protected]) as of now. So, we request you to share the following details so that we can look into the matter:

Name of VAS being activated:
Date & Time of deduction:
Amount deducted:
Any message received upon deduction (screenshot):

Warm Regards,
Aircel Social Media Team

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Address: East Singhbhum, Jharkhand, 1235

Hi sir,

I am trying to change from aircel to vodafone as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on aug 18, 2017 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area. Please do the needful

Thanks,
Manni sachdev

Nov 30, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Hi Manni Sachdev,

We are forwarding your concern to the team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 21, 2017

Aircel Customer Care's response Hi Manni Sachdev,

We would like to inform you that please write a message (PORT space your mobile number) and send to 1990 to receive to the UPC code.

Warm Regards,
Aircel Social Media Team

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Address: Pune, Maharashtra, 412308

Website: Www.aircl.co.in

Firstly, i got a call from +[protected] on 15 th of october at 4.53 pm. The tele caller said u are special customer and u r selected for this a prize and we are giving u free minutes. Ok

Secondly, she said i will send u an sms with this then after this offer will start. Then i got a message from u people of deduction of 97 rs.
The number is used by my mom. She is a housewife.

We have a rate cutter activated on this number of her. And we dont even informed properly that it special offer will l cost us this badly.

This is a total scam and fraudulent act i want my money back. We are a lower middlele class people.
You might think we are cheap and so poor and we are poor so stop looting us.

Nov 28, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Aircel Customer Care's response Dear Ganesha Musmuse,

We are forwarding your concern to our team. Meanwhile, please share the the screenshot of the message that you received upon deduction.

Warm Regards,
Aircel Social Media Team

Verified Support

Oct 24, 2017

Aircel Customer Care's response Dear Ganesha Musmuse,

Apologies for the late response. We would like to inform you that the deducted amount (Rs 97) has been refunded to your account and the service has been deactivated.

Warm Regards,
Aircel Social Media Team

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Address: 603202

My aircel no:[protected]
Ive bought this number on July-2017.
And I've paid the bill too.
Now that sim isn't in use. But still I am getting messages, calls and emails to pay bills.

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