Aircel Complaints & Reviews

hi
This is Dr Rajavel, i have a additional no [protected],
i have been calling the coustomer care for change of my plan base plan and for 3g data transfer and the crap of a company is so unfuntional that even the cc people dont know where to direct me and they are telling call 121 and one more gal sunantha told call 1299 and nothing so far worked
this had been happening for the past 2 months.
its a total crap...

Aircel deducted balance from my [protected] for activation of dialer tune, which I never chose. They are trying to cheat people. Thereafter they say it happened accidentally but will not refund balance but will deposit money in bank, for which they are asking thousand questions and passwords, trying to frustrate consumer. This is intolerable....

My Mobile No is [protected], I received a message that amount of Rs 99 will be deducted for Data club for Rs 99 for 30 days. Immediately Contacted customer care they assure me that amount wont be deducted. But on the same day recharged for Rs 150, Received a message that Rs 99 is deducted on 13.8.2014. Again contacted customer care for deactivation but no response. So I request you to deactivate the club services and refund the amount...

When I called back on the said number there was a lady speaking in hindi I guess a pre recorded message was being played after ending the call I was charged hefty sum for making the call. I request the authorities to look into the matter as soon as possible....

aircel I am fed up with AIRCEL company and his employees (customer care ). Many time my balance deduct wrong method . They never return balance. When I try talk him they says I cant help you com my system is busy. When they talk her behave is very rudely and very noise full like this they are purchasing vegetable in the market. MY AIRCEL NO. IS [protected]...

Three days back I have recharged 148 RS for the Internet online but the Internet didn't get active. But the amount was debited from my card...I called three CC guys but they are very dumb to even understand, and a guy told me that the Internet will be activated in next one hour but it didn't. They were trying to escape somehow and to disconnect the call, but didn't even try to help.. I have lost around 100 RS by browsing Internet thinking...

Hi, This is Ganesh from Chennai. My aircel prepaid number is [protected]. I have my data pack activated. While trying with 2G / 3G network with my "Alcatel Idol X+" mobile, it often gets disconnected. I've set to Automatic network mode. Also tried with manual "Aircel 2G" as well as "Aircel 3G" network, still no luck. Please check and do the needful. I'm really frustrated with the kind of network. From, Ganesh....

I have an aircel connection from 3 months now. Its was working all fine till yesterday. Without any message or information it is out of connection whereas for my friends who are using aircel its working for them. How is anyone suppose to deal with such a connection. There are no correct customer care number whom i can contact....

I have recharged as twice on[protected] by online recharge from from aircell website by using billdesk option.
I need to cancel one pending status which transaction id is NA
and and need re fond to Failled one (MCND[protected])

and also please provide the result which one is till now in bending status(MCND[protected])....

Dear Sir / Madam, Cell No: [protected] Name: M Kumar Refer to above my prepaid no, I request Aircel for change to Postpaid Rs.198/- 1.5GB 3G & unlimited 2G Plan, but Aircel change to some other plan Chennai Classic Rs.198/-, many time I called customer service to change but they not responding, Please help us to solve the issue Rgds Kumar...

My number is [protected]
and i want to port put...
but i have sent many sms i.e PORT [protected] to 1900 but aircel not providing me unique porting code.
please help me. :-(
I need upc code... Urgently... Today itself...
Alternate no. [protected]...

Hi Team, This is to posted that, i am using 2 postpaid and a prepaid connection in aircel network. And i am facing issue with the bill each and every month and the customer care experience is the worst ever while comparing all the service providers. Then for my resolution i am keep writing mails each and every month to appellete . Handling the customer from appellete desk is very rude and they are not understanding the issues...

Dear Sir/Madam,

Have given you the requested details ;
But i have given these all details already to Mr. GUNA (Contact # [protected], AIRCEL OFFICE - CBE, Near Anna selai )

He knows all problems, What ever the details you asked below i have given several times through phone and in person but there is no use yet.


- Name : Navaneethan R
· Aircel Number : [protected]...

I get a 3g sim worth125 rupees...since 5 days from aircel dealer...but i have no 3g coverage in my corporation city tirupati state of andhra pradesh..so can not utilise my 3g net balance in urgent time and i can also consult near aircel office..there r some one giving a negligence answer to me...i feel very bad and suffering from aircel communications...so please help us ...how can got the reback money are best costmer center from aircel..198...

Since I had this network i am unable to catch my family and friends just because of no network coverage and even my data card is also getting waste because your Internet never works...and whenever i call your customer care they leaved me unsatisfied...and this time they are not attending my call whenever call them they are busy I Don't know what is going on inside and i am using this network just because it is Indian company but due to undelivered...

I did online recharge of rs-61 on[protected] at 12:43:20 with billdesk payment gateway transaction no- N/A. For recharge payment status is success and recharge status is Pending. ... uptill now no one is ready with aircel but with these details easily any one can get the fraud(mobil number transaction date and recharge amount). I want to you that credit the amount on my Account. Thankyou. Mobile no-[protected]...

I paid my postpaid bill of number [protected] on 7 july 2014. Aircel executive came to my residence to collect the same. The receipt number is 401804. The payment has not been credited to my account till date despite several attempts to call the customer care and my outgoing facility has been stopped for no fault of mine. This has caused utter inconvenience....

No response and activation for NEW Replacement SIM given for Existing Chennai Postpaid cell. The new SIM is not registered on the network as per their given SLA of 4 hours and customer care claims they cannot do anything unless it is registered on the network. The activation request as per their representative in GN Chetty road was given at around 6:30 PM today in front of me and nothing has materialized even after 6 hours and pathetic customer...

I purchased a sim on 31st july.And given my proof till now my sim is not got activated.
Here is the details
Mobile number:[protected]
Sim no:last 4 digits 3547
Imsi no:4354(Last 4 digit)
.
I contacted the custemer care they said to call 59059, but it is not working.What to do..
Very poor service from the aircel...

I don't know why my number [protected] is deactivated. I was using that number regularly and after 3 years it got deactivated. I called customer care and they said that submit the document at airtel store. I did that and they said number will get activated within 24 hours. Its been more than 72 hours and my number is still out of service. Please activate my number....