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Alliance Broadband Complaints & Reviews

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Last updated Sep 18, 2023
Complaints 539
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Alliance Broadband Phone Numbers

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Alliance Broadband Head Office Address

Padmapukur (Entally). P-89, C.I.T Road
Kolkata
Kolkata District
West Bengal
India
700014

Alliance Broadband reviews & complaints page 15

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C
Charudutta Dalvi
from Mumbai, Maharashtra
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deposit amount not received

I had hathway broadband with account [protected] for almost 3 years approx. Recentlyi discontinued the connection without any dues. I have returned modem, router, adapter. Personal ly went to hathway office.
While handing over, did not receive security deposit as said there is no pending due from hathway as a deposit. Where unethical and unprofessional behaviour of a company.
Regards
Charudutta...
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G
Gagan Sembhi
from Mumbai, Maharashtra
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airtel broadband connection problem

Address:Grand city plaza, City Center Road, Ludhiana., Ludhiana, Punjab, 141013
Website:Airtel

Before a month i was given 1000 rupees to airtel service guy for broadband connection but now no one picking up my call mr parul verma was dealing with me for this. And he is not picking up my call now i want to solve my this problem. I really bad experience with this guy name is parul verma i want my money back with all papers. Cause i don't want to share my any paper with airtel company....
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A
avijeetr
from Krishnanagar, West Bengal
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most of the days noticing connection problems

Address:700059

I had subscribed the Zoom+ pack which costs around Rs.770. I resides at Baguiati. I paid the entire money to my local cable operator on monthly basis but the thing I am noticing that earlier i.e., on 2016 the year I took broadband connection such problems didn't happen, but in this year 2019 right from February most of the days no connection problem arising.

It sustains for more than 2-3 days per month even. I complained to...
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P
Punkazz78y
from Delhi, Delhi
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poor internet service

Address:Jyangra baguiati, Kolkata, West Bengal, 700059

Alliance id pankaj18_scn, since last monday to till this time almost 10days i don't have internet connection. Contacted to alliance help line and also local service provider but they are reluctant to solve the issue and this is not the first instance every other day there are some issues about internet connection. I found that i am not the only one in my locatily who is having this issue, everyone alluance are moving to some other service...
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R
Rahul_1234
from Kolkata, West Bengal
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packet loss

Address:Kolkata, West Bengal, 700064

The first day the internet was in its best condition.. No packet loss...
After a month it began... I had 80mbps plan.. I was recieving 30 mbps.
I called them up and informed them, it took them 2 days to fix it. The internet was back to normal again for 7 days... Again it began... I again informed them. They fixed it again... Again after 12 days it began, this time i was having 10 mbps speed and extreme packet loss, i informed...
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D
Deepanjan Chatterjee
from Kolkata, West Bengal
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frequent net disconnection

Address:P-31 Nani Gopal Roychowdhury Avenue, Phillips, Kolkata, Kolkata, West Bengal, 700014

Internet connection gets disconnected on daily basis and it gets solved after 4 to 5 hours. I have asked help from local operators but they cannot stop that from happening. I have lodged numerous service tickets in android app but that too cannot provide any permanent solution.
It feels very annoying and cheated for paying for the whole month and everyday using jio mobile wifi.

I havent faced a problem like this in my...
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S
Steven Zorempuia
from Mumbai, Maharashtra
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server always down

Address:VIP nagar, Kolkata, West Bengal, 700100

Hi, i live in kolkata in vip nagar pin 700100. My broadband, for the past 2 days had been going offline for more than 4 to 5 hours. And as i work from home it is very inconvenient. I had the connection with trust as it has a good reputation. My supplier, is vikram. I would appreciate if this matter gets solved. Would not want any off servers anytime as it causes me great deal. I take the 707 rs package. If these server problem will reccure...
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Address:560075

An airtel broadband connection was taken in the month of January 2019 and it was only for 3 months package. Bill amount of around Rs. 2800 was paid in advance for this connection(which includes GST)
We have not used this connection after February 2019.

This connection should have been disconnected after 3 months(end of March 2019) from Airtel. But, We are surprised to get a bill of Rs.1759.79 to our address.
br...
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Q
Quds
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer care executive and local operator are not resolving problem

Address:Kolkata, West Bengal, 700038

I am complaining from the last one month or even more of bad connectivity. The customer care executive told me that the problem might be from the local operator. The executive assured me that my complaint is forwarded to the local operator but any of them haven't visited or contacted me yet. I have complaint 4-5 times for this issue but everytime the customer care executive response me with the same resolution which is not resolve yet....
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A
Anuj Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adhoc stmt chgs incl gst

Address:Kolkata, West Bengal, 700014

Ad hoc statement charge ₹118 have been deducted on 13 June 2019 from my hdfc salary account without any information.

How can bank deduct money without any acknowledgement

So i need clarification from bank or reverse my ₹118 to my account.

Ref no.- MIR[protected]
Narration - ADHOC STMT CHGS INCL GST 020619-MIR[protected]
Value date - 13 Jun 2019...
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S
scnsiti
from Kolkata, West Bengal
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alliance staff taken my thirty thousand rupees fraud

Address:topsi,station para, 713362

Dear sir
I am kajal kanti sarkar owner of sarkar cable network, Toposi jamuria.
on 29/04/2019 one of your staff named bikash kr singh taken thirty thousand rupees (30000) on behalf of providing network connection but after collecting the money he did not given any response. Whenever i am trying to call him he ignores my call.
now i am in big trouble please help me...
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Address:Arrah kalinagar, durgapur, Bardhaman, West Bengal, 713212

I am using alliance broadband services for more than a year now. During any little thunderstorm, internet problem occurs in our area and we call the service providers that day only but mostly they can't solve the problem even in the next day.in today's fast world if we have to wait for 2 days to solve the internet problem then i don't know what to say. Moreover, the service provider here only solve internet problems from 10 am in the morning...
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A
Arindam226901
from Kolkata, West Bengal
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disconnection and negligence in service

Address:302/1 N.S.C.BOSE ROAD, Kolkata, West Bengal, 700047

I have been chasing with alliance broadband for weeks for the issues of frequent disconnection. Every time i raise a complaint, customer care executive calls. Asks me to connect the jack directly to laptop taking out from the router. They ask to ping the gateway and see the result. During the call i keep them informed about the status. Sometimes in can connect and later it can not. Then they say that they will look into it. And from there...
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U
uttambrahma
from Kalna, West Bengal
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worst download speed with browse pack

Address:panch kunia, bamanda, dantan, paschim medinipur, 721426, 721426

Name:-Uttam Brahma
Address:-Panch Kunia, Paschim Medinipur, West Bengal, Pin-721426
ID:[protected]
Package:-BROWSE+

docket number-76611
date of complain[protected]:33:35

में Alliance broadband का ग्राहक हूँ पिछले 8 से 10 महीना हो गया है, लेकिन अगर में इस मई महीना की बात...
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S
Sanandan Routray
from Silchar, Assam
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faulty connection

Address:Plot No-197/A, Saheed Nagar Rd, Saheed Nagar, Bhubaneswar, Odisha 751007, Khordha, Odisha, 751010

I am a resident of odisha. I have been using alliance broadband connection since the past 6-7 months. Recently, due to the cyclone fani that hit odisha on 3rd may, 2019, all lines got disconnected and it's totally understandable. The current came back on 8th may. I called them 5 days later to ask when will the internet connection be back to normal. The guy told me that it'd take 4-5 days. I waited for 4-5 days and called them back. But the...
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T
tushka
from Mumbai, Maharashtra
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non availability of prepaid internet connection

Address:kolkata, Kolkata, West Bengal, 700099

With reference to my complaint lodged at about 10 am docket no being 19481 dated 19 may i regret to inform that for the last 04 days my internet connection has been very irregular. It went completely off yesterday. Dolon communications, the local service provider did not, and does not, take phones. I had to call to alliance helpline umpteen times for redress. But till now no action has been taken. Mine is a prepaid prime + connection. Kindly...
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V
vr212_dlc
from Mumbai, Maharashtra
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non availability of prepaid internet connection

Address:4 A Avinandan Tower 2, East End Park, Kolkata- 700099, Kolkata, West Bengal, 700099

Complaint docket 19481 dated 19 may. For the last 4 days my net connection has been extremely irregular. Local service provider dolon communication does not receive calls. I had to call alliance helpline umpteen times. Prodded by them the local service provider told they would send a technician but no one showed up till now. At present my connection is totally unavailable....
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A
akash5sahana
from Noida, Uttar Pradesh
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no internet access and rude behavior

Address:712512

My user id is subra_lmcl

Very poor service from alliance, in every couple of days i do face issue with my internet connection. I used to contact alliance support earlier but they used to forward the issue to the local operator and issue used get resolved for the day only and again next day the same issue.
Then i started to contact local operator instead and again the same thing, issue solved for the day and next day...
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Debasish_Bose
from Kolkata, West Bengal
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poor service from alliance support & local operator.

Address:Ashoknagar, North 24 Parganas, West Bengal, 743222

My username is db53_megh.

Very poor service from alliance, in every couple of days i do face issue with my internet connection. I used to contact alliance support earlier but they used to forward the issue to the local operator and issue used get resolved for the day only and again next day the same issue.
Then i started to contact local operator instead and again the same thing, issue solved for the day and next day...
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Debasish_Bose
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service from alliance support & local operator

Address:Ashoknagar, Ashoknagar, Ashoknagar, Madhya Pradesh, 743222

My username is db53_megh.

Very poor service from alliance, in every couple of days i do face issue with my internet connection. I used to contact alliance support earlier but they used to forward the issue to the local operator and issue used get resolved for the day only and again next day the same issue.
Then i started to contact local operator instead and again the same thing, issue solved for the day and next day...
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