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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
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Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 68

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R
Rita shukla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buses do not stop and frequency of bus

This is to inform you that at Kamalanagar (Buses going from ECIL towards Secunderabad station) bus stop, many buses do not stop, they run almost without many passengers, !!! Diesel !!! oops shortage !!! but here it is going waste. I do not know what drivers of these buses think of themselves?? Again, bus number 16C running between ECIL to Secunderabad, frequency of this bus ?? oh my god; sometimes there are 3-4 buses one after the other and...
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Veena Vaidyanathan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Driver's verbal abuse of passenger

I just commuted (with a bus pass), from Mettiguda to R.K.Nagar on a bus Number AP10Z3492, at 3.45 p.m. today, the 2nd September 2008; Just after starting from Malkajgiri X Road Bus stop, the driver was yelling at a young woman to get inside, though there was no way the innocent woman could move anymore, and he addressed her in slang Telugu, beginning with "Neeyamma...".

Upon the woman reminding him to watch his words,...
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R
ROHINI
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CROWD

it is too horrible to travel by RT C buses there is no safety for ladies. when government issued seat for senior citizen in front, every fellow coming from front side and they are standing front only it too much there is no place for stand also( for ladies) . please kindly take my complaint.if you do any thing about this we will be very happy....
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C
Chakri
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Maintenance of Nuzvid Depot APSRTC buses

This complaint is regarding the poor maintenance and condition of the APSRTC buses of Nuzvid depot


1st situation

I traveled from Hyd to Nuzvid on the Super Luxury service no. 4004. on 26 Aug 2008 . The back rest is broken for the seat allocated to me(seat no. 30).When I told the same to driver, he was not much concerned and he just told me to log a complaint the next day.Luckily enough, there's another...
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G.Swathi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect schedule time of 20P Buses

Dear sir,


Im a one o[censored]r APSRTC daily passenger .i have to go from PURANAPOOL to INDIRAPARK .From Puranapool I will get 7Z bus I have to get down from that bus at nampally, After 9.15Am no 20P bus will come till 9.45Am, After 9.45Am Im able to see six buses at a time . if these buses only maintain the time gap of atleast 10 or 15 minutes it will be better for us . and also these bus drivers will not stop the bus in...
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C.VINOD KUMAR
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bills not receiving

my mobile no is [protected], it is allotted to me by department APSRTC so the billing address is AME-III(MGR-IT) / Core Group Supervisor, 2nd flr 'B' Block, BUS BHAVAN, Musheerabad, Hyd.
So far I have not received any bill, but I am paying bill amount. But for claiming by bill from dept. without our a/c dept. not accepting. So please send duplicate bill for July'08 and regular bills also for the above address only....
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V
venkatraman
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pollution

APSRTC needs to check the pollution norms of the buses which are plying on the roads. Today there was a bus which was driving on Tarnaka...Bus No :AP29 T386 of IBP depot. The smoke which was coming out of the bus was horrible and it made the motorcyclists/car drivers difficult to see the road.

I think APSTRC should take proper measures in getting good buses and maintaining the old ones.

Thanks...Venkat
PS:...
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S
Satish Chowdary
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Stopping the Bus at Request Stop

Sir
I m a student of an engineering college in Dhakamarri, Visakhapatnam Dt. Our College is 40 km away from Dwaraka Bus Station. I along with 8-10 more students took the Monthly Season Ticket(MST) form VIZAG-CHINTALAVALASA.
The COMPLAINT is we can board the buses from SALUR-VIZAG where the MST is VALID. But the CONDUCTORS of these buses are asking the drivers NOT to stop the BUS at our college even if we request to stop because...
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K
kuchi86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery made from but without enquiry

Hi

A recovery is recorded on my name on APRIL 21 2008 regarding AP 11Z 1313 vehicle window glass breakage, but without any information to me... and even the authorities are not responding properly when i tried to met them personally.. i went to Kothagudem APSRTC bus depot 3 times since then.

Thanks
Hareesh K
Mob : [protected]...
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A
A Pradeep
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misconduct of conductor

Dear Sir/Madam,

I am a regular commuter from Balanagar (Shobana stop) to Chandanagar. The fare for Veera bus (226 Route) is Rs 10. today (23.06.2008) the conductor said its Rs-12, i told him that its Rs-10 and not-12, he immediately halted the bus and asked me to get down. I argued with him asking him to verify with his chart. The conductor used abusive language and said that the bus belongs to him and the fare will be what...
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B J SARMA
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

apsrtc authorised ticket agents

when i approached swaroop travels in Kovvur West Godavari dist i want to book tickets from kovvur to Hyderabad by super luxury. the travel agent demanded Rs. 375 for super luxury bus plus rs. 3 for telephone charges for each ticket. when i ask for two tickets he demanded for Rs. 6 for two tickets. Is it authorized by the apsrtc? the agent refuses to book ticket to lb nagar and he said that the ticket issued by rajahmundry staff directly...
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Mayank singh
from Hyderabad, Telangana
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Reckless driving by APSRTC employee

This is in reference to reckless driving by APSRTC drivers on the roads in twin city. In particular I would like to point to the driver of the bus AP9Z 6056 bearing number 100M at 7:10pm on Thursday 22nd May 2008, I was traveling from koti to Dilsukhnagar and I came across this particular bus near nalgonda cross road, right after crossing "Chota Pull". This particular driver along with most of the APSRTC driver turns out to be...
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Rajesh
from Kovilpatti, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC Complaint - Bus Route - Secunderabad/Hasmathpet Road - Bus# 26

No reply from "apsrtc@apsrtc.gov.in" towards below email:

Respected Officer,

I am staying at Hasmatpet road. We are using public transport to go Secunderabad station and nearby. We are using bus numbers starting with "26" (26N, 26S etc).

The problem is, all the bus start at same time from Hasmatpet. This happening since last 1 year. Most of the time, we observed to see all...
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Bhavana P J
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

(misbehavior of APSRTC conductor

I am a daily commuter of APSRTC- city bus service, staying at Shaikpet. There are a few problems which we, the residents of Shaikpet always face.
1)The numbr of direct buses towards KOTI, UPPAL& SECUNDERABAD is reduced resulting waste of time & money.
2)There is no time-table for the buses, nor that is being maintained. Many times buses will come in queue leaving the next half an hour or so without any bus.
3)All...
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Smt.V.Prakasha Vall
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible Conductor & Male Passengers

I, V.Prakasha Valli working as Clerck-cum-Casheir in A.P.Grameena Vikas Bank and I am a regular commuter with Veera Bus pass from Bowenpally to patacheru. Today, while I am travelleing to my Bank from Bowenpally I boarded the District Bus with No.Plate of 218 Service, Bus No.AP112 5673, the RESERVED LADIES Seats were occupied by Male Passengers. I requested them to vacate a seat for which they said we don't get up from the seat though...
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Annalakshmi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Water seepage from windows during rainy season

I would like to bring to the notice of the higher authorities of Andhra Pradesh State Transport corporation that the buses are very badly maintained and put the passengers to untold misery during travel to and from Puttaparthi to Chennai

I have experienced on several occassions during rains that water keeps pouring from the window in spite of the windows being closed. The transport people say they cannot do anything about it...
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Rizwan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nightmare Volvo bus

This is to bring to notice malpractices and carelessness by APSTRC. I had traveled from HYD to Eluru by private bus – SRKT Volvo 21mar08 and the service were excellent, whereas during my return journey it was a lifetime experience due to negligence of APSRTC.



Firstly at bus stand Eluru there is no update whether there is Volvo service exists from Eluru to HYD on 24mar 08. At 1500hrs surprising the counter...
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Vardhireddy. Sereesh kumar Reddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seat wet, without push back and bent to the right side also windows are jammed

A Journey - A struggle

Where - On board a Super Luxury bus with the service number 5087 from Nellore to Bangalore.
When - On the cursed night of 24th March, 2008

I boarded a Super Luxury bus, in Nellore at 8pm on 24 March, 2008 . The bus was bound to Bangalore. My endless struggle started when I sat in the seat no. 28 which was reserved to me.
The seat had been damp, without push back and also it...
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N.Anil kumar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess fares charged

sir,
Today i.e on 8-3-08, I boarded bus no. 10K (Kukatpalli-Sec'bad) bearing no. AP 28 Z 587 at 5-45 hrs from Kukatpalli village to Patny centre. Normally in ordinary bus, Rs.5/- is charged in aforesaid route. Contrary to the said fare, the condutor wantedly charged Rs.6/- inspite of myself reminding him that he is charging more. What pained me most is not the amount I paid in excess but the rude behaviour of the conductor and...
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sarada
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

metro not stopping

METRO NOT STOPPING
Poor service, terrible experience!
Dear Sir,

I am Staying at Ramanthapur (Chruch Stop, ST no 8 habsiguda)l I use to go by bus to office which is at LV PRASAD MARG PUNJAGUTTA.My self & many people are waiting for busses and we have many 113 no buses metro express but which do not stop on that stage. We inspite of taking METRO PASSES have travel in Ordinary buses which are very rush and ladies...
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