| Address: House no 522 SST Nagar Patiala Punjab, 147001 |
To
The Branch Manager,
Axis Bank, Sector 14 Gurgaon, Haryana
Dear Sir I have transferred 12000 amount on 26.01.2018 to account no [protected] of Mr. Ankit kumar having account in Baroda Uttar Pradesh Gramin bank but it was credited to some person having same account no [protected] but of other bank “bank of Baroda” I have lodged complaint through telecall customer care but they have suggested me to visit nearby branch.
When I visited the nearby branch in Patiala (Punjab) first they refused to help but after talking to branch manager they have lodged my complaint & said that they have mailed the branch to hold this transaction but have not given any update about further process.
Request you to help in reversal of this wrong transaction, which was done by mistake as both the account number are same of two different bank.
And my account number – [protected]
RRN[protected]
Wrong account number – [protected] and IFSE code – BARBODALMAU
Correct account number – [protected] and IFSE Code – BARBOBUPGBX
and please send all the documents (bank of baroda) Branch Manager this email id - [protected]@bankofbaroda.com and contact no [protected]
Your Sincerely,
Ashish Kumar
A/C = [protected]
Mob- +91-[protected], [protected]
Jun 1, 2019
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2019
Axis Bank Customer Care's response Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also, please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank
Verified Support
Apr 30, 2019
Axis Bank Customer Care's response Hi, we have responded to your concern via DM. Thanks for writing in! Regards, Team Axis Bank.
Thanks
Parvinder singh
[protected]