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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 278

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Y
yashamin
from Khagaria, Bihar
Feb 25, 2019
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Address: Bararee near masjid,dhanbad, Dhanbad, Jharkhand, 828133

I was transacting for rupees 2500 from my canara bank atm card, when everything was done machine started counting my money and then light gone, and machine got stuck, location of atm is azad nagar, bhulli road, wasseypur, dhanbad.

My bank detail:-

Name : shamshad alam
A/c#[protected]
Branch : digwadih, dhanbad

Please resolve as soon as possible
Mar 30, 2019
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Axis Bank Customer Care's response
Hi, we request you to liaise up with the account holding bank from where the money has been debited for further assistance. Regards, Team Axis Bank.
We had make a transcation on 14/02/2019 of Rs. 11249/- Our account number-[protected] and Card No - [protected] transcation failed account debited but not refunded amount so please refund our amount

money got stuck on axis bank atm - Comment #3362262 - Image #0
Mahendra Suralkar's reply, Feb 23, 2019
Please refund our amount
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    J
    Jeeva Jeeve
    from Chennai, Tamil Nadu
    Feb 24, 2019
    Resolved
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    Address: Teachers guild colony villivakkam, Chennai, Tamil Nadu

    I swiped a card for buying a provision and got two times my amount as been gone and i ask it customer care still not solve it see wen it come loans everything make it easy but refund y so complicated and i leave my work following up u guys pls make it my refund pls and am using like 6year with axis never get like this before my complain no 49006363
    Mar 30, 2019
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2019
    Axis Bank Customer Care's response
    Hi, we are still looking into your concerns vide reference number[protected] and will get back to you shortly. Regret the delay and thank you for your patience and co-operation. Regards, Team Axis Bank.
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      G
      Goutham Kondur
      from Mumbai, Maharashtra
      Feb 24, 2019
      Resolved
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      Resolved

      Address: 500090

      I am goutham konduru

      Having account with following details.
      Name: goutham konduru
      Customer id:[protected]
      Dob: 27/05/1985
      Mobile: [protected]

      I have raised for credit card my calling to [protected] for buzz card and provided all details to srinivas on 20/01/2019 who contacted me with number [protected].

      I have contacted mobile number [protected], [protected],[protected] and [protected] to get the details of my applications. They always says it is in progress and nobody is taking complaint very seriously.

      I am customer to this bank for more than seven years.

      Please let me know if you are going to provide credit card immediately or you want me to close all my accounts with the bank effective from 01/03/2019.

      I can't waste hours to know the status of the credit card every alternate day.
      Mar 29, 2019
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2019
      Axis Bank Customer Care's response
      Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to share a preferred time, when we may connect with you via inbox and offer necessary assistance. Regards, Team Axis Bank.
      On 11 February 2019 through axis mobile app 6400 rs has been debited from my account but till now the receiver hasn’t received the money .. helpline number is not working .. email address of axis bank is not working . How to proceed further with this issue . i am very disappointed with this kind of service .. need urgent help.

      credit card for 289012431 - Comment #3362227 - Image #0
      credit card for 289012431 - Comment #3362227 - Image #1
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        C
        csrayyavala
        from Hyderabad, Telangana
        Feb 24, 2019
        Resolved
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        credit card - axis bank

        Address: Hyderabad, Telangana

        I have used a credit card from acis bank with a limit of 105, 000. After sometym, i was not able to pay the credit card bill. So the card got closed automatically. Later, an executive called me and offered a waiver. I didnt accept it and paid the full amount taking a confirmation thst my cibil will be updated as the card is closed. I paid the total due and it has been an year n till now the card is not closed but they have updsted my cibil...
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        Shivanand Ekatpure
        from Ahmedabad, Gujarat
        Feb 23, 2019
        Resolved
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        Resolved

        transaction failed but payment deducted from credit card

        I was paying with axis bank credit card for flipkart. Transaction was failed. I tried again but still transaction failed. While trying for 3rd time i got 2 messages from axis bank regarding deduction of payments. So i checked booking history in flipkart but there was no any successful transaction. So total 12598/- amount was deducted but no any successful transaction. Please let me know what to do to get my 12598/- back...
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        M
        monu awasthi
        from Satrikh, Uttar Pradesh
        Feb 23, 2019
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        Address: Kanpur, Uttar Pradesh

        Dear sir / madam
        I want to know my pf balance online on epfo site but passbook is not shown.in case the place of passbook notification passbook not available on this member i'd as this pertain to exempted establishment (Ie trust). Requested to contact your employer.
        So kindly update my details and withdraw my pf on my account.
        I am resigned on my job.

        Thanks & regards
        Rahul
        126385
        Doj : 26/08/2016
        Doe : 04/02/2019
        Mobile [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Feb 23, 2019
        Updated by monu awasthi
        Dear team,
        My pf accounts kyc section is pending for approval so kindly approve my kyc details in pf section. I ts is very needfull on my side. My mother is hospitalized and sisters marriage is fixed. Kindly do the needfull.

        Thanks
        Rahul
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          B
          Bindulyr
          from Bengaluru, Karnataka
          Feb 23, 2019
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          Resolved

          Address: F no 203,Akshaya building,pattanagere,Bangalore 560098, 560098

          I like to participate in bank auction proposed date 13th march 2019 to purchase property in ruby gardens but the authorised officer has not shared any details to my friend who has visited branch and has given written request. As a buyer before purchasing property either from bank or any private real estate company he should check some basic documents like flow of title deed, the original owner of property and his right to sell etc. As per your bank policy you are not sharing any details to interested bidder and inviting us with public notice to put our self into troubles after purchasing property. Sir kindly note that is as where as it is means should not share property document details to interested bidder. We visited andhra bank and syndicate bank to know the details of auction property. They shared the document details after obtaining our letter of request but in your case why rbi has given separate instructions that the bidder has no right to obtain details before participating in auction or after paying 25 percent of bid amount. If you do not care about the bidder interest or concern at all why should we believe you are following loan norms and policies correctly.
          Mar 29, 2019
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 25, 2019
          Axis Bank Customer Care's response
          Hi, sorry for the inconvenience. We are here to help! Pls DM us your contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
          Mar 13, 2019
          Updated by Bindulyr
          Dear Sir kindly inform us why your bank is not providing any required documents of auction property to the bidder who is participating in property auction of Axis bank either before or after paying 10% of the EMD amount
          My ph no [protected]
          Mail id is [protected]@gmail.com
          Axis Bank Customer Care's response, Mar 14, 2019
          Verified Support
          Hi, we tried reaching you today, however, unable to connect as the number was not reachable. Request you to confirm the details of the branch where the request has been submitted to check further. Regards, Team Axis Bank.
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            D
            Dipesh D More
            from Panhala, Maharashtra
            Feb 23, 2019
            Resolved
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            Address: Gokul nagar dhanori,pune, Pune, Maharashtra, 411015

            Hello,
            I have get instent loan on credit card. My monthly emi is 6585 including gst. I did 6400 rs of payment so remaining amount is 185 and for this amount axis bank deducted 690.43 + 124.28 (Gst) as debit interest on next bill cycle separately. What was calculation god knows.
            Please help me to get refund. If this not done then i will close my credit card and suggest friends to think before getting credit card of axis bank.
            Thanks
            Mar 29, 2019
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 25, 2019
            Axis Bank Customer Care's response
            Hi, we are sorry to hear that. Do DM us your registered contact details and we will get back soon. Regards, Team Axis Bank.
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              P
              Pappula Goutham
              from Hyderabad, Telangana
              Feb 22, 2019
              Resolved
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              Resolved

              Address: Rangareddy, Andhra Pradesh, 500075

              Hi,

              I have an account with axis bank champapet branch. Never had issues with your services until last month. I have been regularly receiving calls from your employees for a loan. Not only from champapet branch but from various branches.

              Today an executive from ranigunj branch ([protected]) had called me and was trying to sell your product (Car loan). I don't usually expect these tele callers to be professional and had to ask her to verify the data before calling customers. I have been receiving calls regularly for the same product and have been requesting your tele callers to note that i wasn't interested in this product and requested them every time to make sure that they don't call back.

              Even after repeated reminders they keep calling me and today i had told your executive to make sure that they call customers only after verifying the date. I told her that i had resigned from the company as a director and have also mentioned it in the roc. She simply said that if you don't want to receive the calls you should change your phone number and i don't think your tele caller has a right to speak to me or tell me what to do. I had to be rude to her and immediately she started shouting at me. I didn't want to prolong this conversation and when i hung up the phone she called me again and started abusing me.

              I have sent the whole conversation after the phone call, over messages she kept abusing me. I have shared it with mohan and i am definitely not going to spare your tele caller and would want to know why these tele callers keep calling me when i have already have an rm designated. I receive calls from your branch and also from other branches at least once daily. Do you even understand our situation, 2 days back i receive a call from your bank they say there is no harm in taking a loan at 8.5%. When i don't need a loan why will i take a loan. I think this is some serious issue, either you take action on these people or i will proceed legally.

              Please make sure that all my accounts and all the products that i have purchased from you are immediately cancelled. I will make a settlement immediately and will not run around your branches to do this. Will make sure that required action is taken against the people who are involved in sharing the date which should have been only with your branch. I am definitely not taking it for granted this time. Check the messages she has sent to me, you people don't have a right to hurt us emotionally and you cannot take us for granted.
              Mar 28, 2019
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 25, 2019
              Axis Bank Customer Care's response
              Hi, sorry for the inconvenience. We are here to help! Pls DM us your registered contact details and we will get back to you at the earliest. Regards, Team Axis Bank.
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                K
                Khokanb
                from Darjiling, West Bengal
                Feb 22, 2019
                Resolved
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                Resolved

                I tried to recharge my bsnl mobile no [protected] for rs 364.00 but the amount debitted from my account but recharge was unsuccessfull. I got sms from axis bank for transaction as stated below. Please revert my amount to my account.

                Your a/c 668407 is debited with inr 364.00 on[protected]:19:59 a/c bal is inr 258.65 info: pur/talence technologies/mumbai/talence technologies/seq no 208618. Call [protected] (If in india) if you have not done this transaction.
                Mar 26, 2019
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 23, 2019
                Axis Bank Customer Care's response
                Hi, we understand the inconvenience you have faced. Failed transactions are automatically credited back into your account on the same day. Should this credit not happen, do share details with us on this secure link https://bit.ly/2Na7gH8 so that we can resolve it at the earliest. Thanks and regards, Team Axis Bank
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                  S
                  Sananda Sarkar
                  from Delhi, Delhi
                  Feb 22, 2019
                  Resolved
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                  Resolved

                  Address: Kolkata, West Bengal, 700107

                  Axis bank (Branch-golpark kolkata) has frozen my savings a/c without prior information and not allowing me to maintain minimum balance which is rs. 10, 000. At this moment, i am unable to visit their branch and they are deducting charges for insufficient balance. I called one employee in their branch and he is insisting me to visit their branch immediately to unfreeze my account. But when i am saying that it is not possible and waiver my charges or unfreeze my account, so that either i can maintain my balance or close my account, he is saying it is impossible without any logic.
                  Mar 31, 2019
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 22, 2019
                  Axis Bank Customer Care's response
                  Hi, sorry for the inconvenience. Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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                    V
                    viswanadhanaidu
                    from Vepagunta, Andhra Pradesh
                    Feb 22, 2019
                    Resolved
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                    Resolved

                    Axis bank is a thief and it's deducting so much of money from customers accounts. It's just having details as consolidated charges and it's not informing to customer before deducting.
                    It should be intimated to the customers clearly about the charges which are going to deduct from their accounts, through msg, call. Without informing banks should not deduct. This shoould be apply to the banks as a law. Crores of money it's stealing from customer by taking the money amount combinations between 10 to 200 rs. If bank deducted 49 rs from 1 lac customers, it would be 49 lacs. But see, all over india, how many customers it has and how many crores it's collecting without intimations. It's only below 50 rupees to us. But to bank, it's the matter of crores even 10rs from 1 crore customers.
                    Mar 31, 2019
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 22, 2019
                    Axis Bank Customer Care's response
                    Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                      Y
                      Yaksha Sharma
                      from Jaipur, Rajasthan
                      Feb 22, 2019
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                      Address: Rajapark Jaipur, 302003
                      Website: www.axisbank.com

                      I have salary account in axis bank from my first company after coming out of company i never used that account and i am went out of state for working. I called customer care to close account. But they told need to come to own branch. I went to branch, surrender my card checkbook etc in 2015-16.

                      Now when i try to open zero balance account & find some problem while opening account then i call customer care and find my account is not closed & balance is 1955 in negative.
                      How can this possible.
                      As per rbi guidelines bank can not charge my account after o balance. April 2015 is the last transition month in this account. Now it is 2019. As per the conversation with axis customer care the funny thing come to know is that debit card is expired & they delivered the new one to unknown person.

                      This act of cheating is not acceptable.
                      Rbi please take action against it.

                      My name is yogesh kumar
                      Mobile no. [protected]
                      Account no last digit is 716707 (Don't know full a/c no., branch is rajapark jaipur)
                      Axis Bank customer support has been notified about the posted complaint.
                      Mar 05, 2019
                      Updated by Yaksha Sharma
                      Yesterday I get a call from Tilak Nagar, Jaipur branch where my account ([protected]) is. They told me that you have a Demat account that's why your account did not closed by us. That means they accept that I did raise a account close request And not closed due to Demat account, however they don't intimate me about it otherwise I also close it.
                      One more thing, I don't know about Demat account, I think sales person did open this account without my knowledge. It is not a good thing. You can see that I don't use this account because I don't know how to use it & I don't need it.
                      Why you don't hold/close it when you see account is in negative?
                      Kindly waive off this change & close the account because it is not my fault.
                      May 08, 2019
                      Updated by Yaksha Sharma
                      This complaint still exist.
                      How can you mark it as solved?
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                        V
                        vikas kumar191
                        from Ahmedabad, Gujarat
                        Feb 22, 2019
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201310

                        Hi i have take credit card from axis banking on 10/11/2012. Where as there were miss payments letter on i have paid whole amount 33454 to bank to close it on 29/02/2016. But still its reflecting under my cibil score as bank didnt provided noc letter yet. When i have contacted bank team they said 59 rs is pending i have paid that too then took help from credit mantri they said 3800 rs need to pay i have paid that but still its reflecting in cibil due to which i am unable to take loan. I need someone to look into this and help me to get my noc letter and should update the same in my cibil too. My credit card details mentioned below :-
                        [protected].

                        Regards,
                        Vikas
                        [protected]
                        +1 photos
                        Apr 11, 2019
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2019
                        Axis Bank Customer Care's response
                        Hi, we thank you for bringing this to our notice and are looking into this as we are committed to the best possible service for our customers. We will update you with the status at the earliest. Regards, Team Axis Bank
                        Feb 26, 2019
                        Updated by vikas kumar191
                        Still Awaiting for the Solutions . I just need noc Letter thats all . Please provide it as soon as possible on my mail id [protected]@yahoo.com.
                        Verified Support
                        Feb 28, 2019
                        Axis Bank Customer Care's response
                        Hi, sorry for the delay. As per our records, the CIBIL status has been updated. Also, the NOC has been shared with you. Regards, Team Axis Bank.
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                          N
                          Niketdembda
                          from Sangli, Maharashtra
                          Feb 22, 2019
                          Resolved
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                          Resolved

                          Address: Jalna, 431203

                          Hii my name is niket dembda actually i am facing a issue with axis bank bank several ti es they are jot accepting the coins of rs 500 only and the cashier is saying that we are not suppose to take coins. I spoke to the operation head he is even saying the same thing. So j request you to please look i to this issue and revert back to me as soon as possible
                          Mar 26, 2019
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2019
                          Axis Bank Customer Care's response
                          Hi, we request you to DM us the branch details where you have visited along with your contact number and we will get back to you at the earliest. Sorry for the trouble. Regards, Team Axis Bank.
                          Hi I received a message from the axis bank it says that around 4000 rupees have been debited from my account on[protected]. May I know why my money has been debited without my knowledge and I want my money back asap.
                          Axis Bank Customer Care's response, Feb 22, 2019
                          Verified Support
                          Hi, we are here to help! Please Inbox us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
                          Hi, i have saving account in axis bank & when i checked my balance they have deducted 1000 + 180 GST rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples. I am going close my account.if not resolve my problem
                          Axis Bank Customer Care's response, Feb 22, 2019
                          Verified Support
                          Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp . Please feel free to write back to us in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
                          I don't receive new credit card 0784 from Blue dart i received the massage from Blue dart card delivered to my address please stop it immediately also stop pin delivery
                          Axis Bank Customer Care's response, Feb 22, 2019
                          Verified Support
                          Hi, we are here to help! Please inbox us your registered contact number and we will get back shortly. Regards, Team Axis Bank
                          I have saving account and when i went to deposit 10 rs coin they just refuses to except and even sent to other bank branches to deposit the money . I was just depositing 100 coins .
                          Axis Bank Customer Care's response, Sep 30, 2019
                          Verified Support
                          Hi, we regret the inconvenience caused. We are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
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                            M
                            Mayur Wagh
                            from Surat, Gujarat
                            Feb 22, 2019
                            Resolved
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                            Resolved

                            Address: Plot no. 37, 2nd floor, Ranchodray nagar, Ganpati mahollow, B/H. Hari nagar-2, Udhana, Surat, Surat, Gujarat, 394210

                            I didn't get all transactions details including remarks field. I had many of transactions done by this bhim axis pay upi application now after few months i want to check my all transactions including remarks field... But unfortunately i got only few or limited amount of transactions...
                            Please, these is a wonderful if you show all the transaction with no limits.
                            Mar 28, 2019
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 22, 2019
                            Axis Bank Customer Care's response
                            Hi, we are here to help! Please Inbox us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                              sunita Raani
                              from Mohali, Punjab
                              Feb 22, 2019
                              Resolved
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                              Resolved

                              Address: bestech businss tower mohali punjab, Mohali, Punjab, 160066

                              Dear sir,

                              I have a savings account with axis bank in mohali branch phase 11 sec 66 mohali (A/c no - [protected]).

                              I want to know why and for what the bank deducted the amount rs.1600 - as consolidated charges (Cons) and rs. 50-90 as gst. (Transaction date 16-2-19)

                              How this amounts being deducted?? Can you please help me to short out this matter??? Plz return me the whole amount without delay please. See into this matter and please inform by e-mail as soon as possible.
                              Apr 1, 2019
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 22, 2019
                              Axis Bank Customer Care's response
                              Hi, we understand your concern. We adhere to complete transparency and disclosure about all our service fees and charges. You can get more details on this link http://bit.ly/2N8cGCp. Please feel free to write back to us along with your registered contact details in case you have any further queries and we will get back at the earliest. Regards, Team Axis Bank.
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                                J
                                Johnson rks
                                from Chennai, Tamil Nadu
                                Feb 22, 2019
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                                Address: 1032L Mainroad, Vickramasingapuram, Tirunelveli, Tamil Nadu, 627425

                                I joined a company in chennai they provided me axis bank account after that i left my company and i totally forget about my account. But now i planned to use axis bank again and i opened my banking i got shocked -790 something in a negative balance. Now i am not ready to waste 790. I can open new bank account. If axis bank support me i am ready to use axis bank.

                                Email: [protected]@gmail.com
                                Axis Bank customer support has been notified about the posted complaint.
                                Feb 22, 2019
                                Updated by Johnson rks
                                My name is Johnson.
                                No:[protected].

                                Account no:[protected].
                                Axis Bank.

                                Support me to use my axis Bank again
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                                  B
                                  Baby Zone
                                  from Kolkata, West Bengal
                                  Feb 22, 2019
                                  Resolved
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                                  Resolved

                                  Address: Babyzone, Kolkata, West Bengal, 700036

                                  Sir i write this letter to axis bank on dec 2017 when my accounts has positive balance. When i ask them y my account is still active. They told me that i[censored] don't use ur account more than six month it will be automatically deactivate. But still my account is activated. What to do i don't know. Who will help me even i don't know

                                  Letter delivered on dec 2017

                                  Dear sir/madam
                                  I m client of axis bank baranagar branch. I av my current account[protected].
                                  I want to surrender my account n edc machine but bank refused to received surrender letter. They send a merchant department boy to received complaints from me. Even that i m waiting for to pick my machine n surrender my account from 30 days. I m tired to visit ur branch again n again. Plz take some action. Tid 40311940 n mid [protected]
                                  Plz help
                                  Amit shaw
                                  Mar 26, 2019
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 22, 2019
                                  Axis Bank Customer Care's response
                                  Hi, please visit your nearest Axis Bank branch and place a request for account closure and our executive will assist you. Thanks for writing in. Regards, Team Axis Bank.
                                  Verified Support
                                  Feb 22, 2019
                                  Axis Bank Customer Care's response
                                  Hi, please refer the following link https://bit.ly/2wfXPyw for information on the same. Regards, Team Axis Bank.
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                                    prjwlhgd
                                    from Pune, Maharashtra
                                    Feb 21, 2019
                                    Resolved
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                                    Resolved

                                    ndc letter

                                    Address: Thane, Maharashtra, 421301

                                    I had Axis CC in 2007 stopped using 2009. Charges went on going higher. Later in 2018 received a call from collection agency stating to pay 44033 towards full and final closure of the acount & also will remark as closed on Cibil, I have the letter also for the same. Made a payment of 44033 on July 2018, I have a payment receipt also for the same. Neither did I receive any NDC Letter from Bank nor its been closed on CIBIL, When emailed CIBIL...
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