Bajaj Finserv Complaints & Reviews

I have taken a OD facility flexi personal loan from Baja Finserv it has included health and medical insurance as well for which they have charged 22599/- inr from me over the approved loan limit.
i dont required this policy as my company already provided me life and medical insurance and i have already taken medical insurance for my parents from niva bupa.
i want to cancel my policy FPP Lite as i don't required it.
i have already raised request(SR[protected] which they are closing without my concern so i raised request again(SR[protected].
Free locking period mentioned in policy is 15 days.
Policy No- FLC[protected]
below tickets i raised which is getting closed from their end.
SR92613290
SR92581053
SR92557846
SR92526253
SR92495975

Again Raised

SR92631455

I can see in policy it is mentioned free lock period is 15days.
i want to cancel insuarance as i dont required it, i already have it.

HI Sir/Madam,

I am still continuously getting calls. Today I get so frustrated because I got call from this number [protected] and I told I am already request for DND service why are you calling a again and again, He said it is not out problem better you can switch off your mobile and remove the sim. Is the way you guys handle the customer ? .

Call details :

[protected] - date[protected]
[protected] - date[protected]
[protected] - two time 15/3/2023 and 21/03/2023
[protected] - two time 10/3/2023 and 11/03/2023
[protected]
[protected]
[protected]
[protected]

Hello sir/madam
I have paid all the emi's on time . I didn't missed any emi till now .i am using bajaj emi card from past seven years .i didn't bounced any emi from last seven years.then why you blocked my emi card with a reason inline policies.
Please unblock it as soon as possible

Thanks & Regards
R .Hemanth kumar

Card has been blocked inline with BFL policies .what is the reason for inline policies .
And it can't activate due to non- adherence with BFL policies

Till now Bajaj Finserv has charges 6000 against Loan number 404SCEIH110775 in the name of ECS charges. When asked the team is replying is coolly that yes its our process. Even though after paying on time and before time they are charging. For two months i.e. August and September bajaj has 2600 per month. When asked they said that within 10days they have put my check 5 times for money and also harassed me on call. Refused to refund the amount and again from jan they started deducting 590 per month paying ontime and before time. I want refund of Rs 6500 and also apologies for the behaviour.

Sir, I had taken a loan of 66000 with tenure of 36 months. 32 months I had paid a loan and 4 months emi was pending. Now I got a call from Lawyer and he is harrasing to pay in 30minutes or else I need to attend the court and before that police will arrest me and put in remand for 15 days (non bailable ).

Now from other number police Named CI Srinivas(Lalapet) called me and warned me that in next 15 minutes I will be arrested and beaten.

CI Number : +[protected]
Location :- Lalapet

Advocate Number :[protected]

Please do the needful Immediately.

Hi team

I paid the part payment amount of rs 559866 on 04/03/2023.. I took the amount of rs 332000 yesterday 18/03/2023 as i needed to admit my two months old boy at hospital as he has an issue with his heart.. I wanted to withdraw the balance amount rs 227000 today and upon checking i could see the balance was 0.. I paid rs 800 and now it shows 8743 rs.. What happened to my 227000 rs..?? I need it asap for my son's surgery...

I have taken Bajaj Finance EMI card, and currently have no ongoing loans with that card. But I have been charged two times for some reason. One of them was for Card fees, which I have no issue with. But the other one simply says "CMS/BAJFINSERV/some_number", please look into this. If this is an unnecessary deduction then please refund my money as soon as possible.

The card is the name of Narendra Shrivastava.

Mr. Omkar mane and his colleague Ajay Naik and their team. They are constantly calling back to back on my office landline and especially targeting my female co-workers and using very unprofessional language they are abusing and harassing randomly all my co-workers even after I am attending all their calls and continuously taking follow-up for loan settlements. I have shown my good intention to pay the remaining outstanding and close the case.

Dear Sir,
You can see my track record is clean and I am always making payment on time.
Only for the first time it happened that my EMI got bounced, however i have made the payment on the same day i.e. 02.03.2023 for the loan account.
So kindly waive off the charges from my account.

Dear Sir,

You can see my track record is clean and I am always making payment on time.
Only for the first time it happened that my emi got bounced, however i have made the payment on the same day i.e. 02.03.2023 for the loan account.

So kindly waive off the charges of Rs 450 from my account.

Loan a/c no. P401DBL0759190

1st of every month we pay EMI (on Bajaj. finserv portal via UPI ).

Bajaj finserv does not update / Adjustment towards EMI instalments immediately . Bajaj finserv deliberately are updating EMI details after putting INR3000 bounce charges on 5th of Every month and then updates EMI. Every month we facing this issue and we are reporting this issue to bajaj finserv team.

We have written several email to Relationship Manager Mr.Chirag based in Delhi and CFO etc.

Customer Care team and Mr. Chirag gave new suggestion - to pay the EMI on the 25th of every month. one month we did so, EMI amount was adjusted towards some dues, We were asked to remit the EMI payment once again and when questioned?

Finally we sent an email to CFO Bajaj finserv questioning such bounce charges, even after paying EMI in advance? A suggestion was made to us, that we should login to Bajaj finserv portal and Remit EMI via UPI transactions, which we are following and still facing the harassment calls from bajaj finserv call centre team to pay bounce charges.

NO ACTION IS TAKEN BY BAJAJ FINSERV TEAM TILL DATE. WE ARE FEEDUP WITH THIS HARASSMENT EVERY MONTH. SUCH MALPRACTICES. WHY SHOULD WE GIVE BOUNCE CHARGES, WHEN WE ARE PAYING ADVANCE EMI. We have several emails on this subject and Receipt that we pay in advance.

Please let us know or help us

Dear sir,

An amount a Of Rs.117 has been deducted by bajaj finance. I demand to refund my amount and resolve this issue immediately.

Am Lakavath Mohan. on 09.03.2023 received call from their executive. she miss guide me with wallet care plan CPP : IAG596691. with BFL loan no: IN7397330 after activating wallet care plan am seen, i.e. wallet care plan is not to use as mondey with draw card. it is simple wallet care. so i don't have any Credit card and i have zero balance debit card as well as saving account. so this wallet care plan is not usefull to me. am kindly request Bajaj finserve to plase cancel this BFL: IN 7397330 account close. plase don't process EMI. plase close it. iwas reached [protected] as well as [protected] there is no use.
please close that loan sir.
thankyou

Dear sir/madm kindly resolve my complaint that I have paid emi twice from my account. First emi paid on 2 march 2023 through online payment. 2nd emi deducted from my account on 2 march 2023 same date by ecs. Name: Yashin loan account no: 401ZTUJC573483 Product: Car...

Sir,

I have a Bajaj Flexi Hybrid Personal Loan Loan Account Number: P402PSA5732415 disbursed on 15/10/2022 . The total Loan amount was 21.75 Lakh and I have made part payments of Rs 19, 19, 503 and only 2, 55, 497 pending as utilized.

Currently I am trying to foreclose this loan I noticed that Bajaj charges me a big "Fixed" foreclosure fee of 1, 02, 660.00 no matter how much I repaid.

I strongly believe this is unethical as normally foreclosure charge will be taken for pending outstanding amount.

I believe this Fixed foreclosure fee against the Total Loan amount is against RBI Guidelines on personal loans.

RBI Circular :
https://www.rbi.org.in/Scripts/NotificationUser.aspx?Id=11646&Mode=0

Please explain how and why Bajaj charges such a big fixed Foreclosure charge on Total Loan Amount instead of pending Amount. Please explain with related RBI guideline which allows Bajaj to take Foreclosure charge like this. [ Please dont show me your criteria/condition on this. I dont give any value to it as I have experience with Bajaj Suraksha Loan "Product" which you deny customer to Cancel/surrender/transfer against IRDA policy...But I got it refunded through IRDA and Maxlife/Bajaj as it was a pure cheating Product. ]

I request Bajaj to follow RBI Guideline, allow me to foreclose by Hybrid Personal Loan without any Foreclosure Charge.

First i got acknowledgment that amount has been received and on 2nd mail i got reply insufficient funds.

Different replies for same query.

Its been more than 6 years since i am your customer not even once emi got bounced back.

You can check my records and now just for 1 last emi bounce issue came.

I got reply from your cce Aditi that this ecs charge which my bank charged but how come in last 6 years it didn’t happen and all of a sudden i am gettIng this reply.

Your app is showing i have paid all 9 emi.

Still asking for extra bounce charge.

What kind of policy is this, after using card for so many years i am facing this challenge now.

I got end number of calls in these 2 days recovery calls and messages to pay emi as if i am the defaulter one. I purchased more than lacs of products and for your rs3300 you guys made my day hell because o[censored]nlimited number of calls.

Getting continuous promotional calls from the company, even when i dont remeber signing up for it. They call multiple times a day and it is very irritating. Please stop calling me, im not interested in any of your services.

They debited rupees 295 from my account for mandate fail charge but I have already cash in my account for EMI and also before EMI date and they charging mi every month 295 and after that they deducted my EMI amount but I have already enough money in my account but they deducting 295

Dear Sir,

I had purchased an item from flipkart using Bajaj emi card. Loan ID: 436ECFIY846995.

02.03.2023 was the last emi payment date, i paid it in the morning via UPI ( transaction id: S7620622).

And after some time i got a message saying that the emi payment got auto debited from my account.(transaction id: S[protected].

PLEASE INITIATE A REFUND FOR THE WRONGLY DEDUCTED AMOUNT OF 9049.

ATTACHED IS THE RECEIPT FOR YOUR REFERENCE.