BigBasket.com Complaints & Reviews

I have been delivered amul fresh cream which is nearing product expiry and SOfit soyamilk of bad quality.I have requested for return of product but they have not picked up the products even after following up for four consecutive days . I am currently in Amritha Institute of Medical Science Ernakulam for treatment from which this order was placed. tomorrow I am leaving the hospital bavk home. I am denied return and my fund is not refunded...

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Dear BigBasket Customer Support,

I hope this email finds you well. I am writing to express my dissatisfaction with the service I received regarding my recent order (Order BNN-[protected][protected] placed on November 12, 2023.

To my dismay, the order could not be successfully delivered due to a technical issue. Despite the inconvenience caused, what is even more disheartening is the lack of communication and the...

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Website: Bigbasket.com

I am sharing my step by step scenario against wrong deactivation of my account .

1- I have ordered health drinks or some health products on 03/11/2023 invoice No. XXXXX ..
2- After delivery i have found that some of your delivered products are near expiry date.so i called customer care and he said your return & replacement will be done next morning.
3- Next day i have not received any call from BigBasket regarding...

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Big Basket has cheated me. I had ordered a ON Gold Standard Whey Protein isolate from big basket on 08/11/2023, but Big Basket delivered duplicate and fake items with the order ID: [protected]. When I recieved the parcel it is without cartridge packing, I asked to the delivery boy what is that, and delivery boy said "Big Basket deliver the item without cartridge", then I doubted and I made a video while i was opening the item and found inside...

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I have been using your webportal in my lap top for placing the order. Off late I am finding it very difficult to use your web site for filling the cart. If any item is selected & added in the cart, an instant message appears saying " This item is not available in your city" and some other item is getting added in the cart. For eg if I select Milk shampoo will get added in the add at times.

I have raised this complaint your...

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Address: Hyderabad saroornagar hub 500079

Today i have ordered fresho eggs 2 packs. When i was about to cook the eggs it was worst i can see black yolk instead of yellow.. As they will promise customers they will deliver everything freshly directly from farm... This is the second time im facing this issue.. When i was trying to complain samething about to store manager they are least bothered.. PLEASE TAKE THE PROPER ACTION SO THAT IT WONT REPEAT AGAIN...

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Order id-njlklo[protected].
It consists of 7 items. Full payment is made. But received only 6 items.
The invoice says one item (plastic bucket) not av.
Then why payment received by big basket? so why then bb will not deliver ?
even the refund is not made. No statement for refund is received till now.
Which i think i have been fooled by bigbasket ....

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My account was deactivated for unexplained reasons and the customer service center is not picking up my calls. What should I do?...

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Address: Online app

As confirmed by the bank I had successful transaction with the bb app on two days total Rs 1500. But Bb claims to have not received it and still not bothered to refund inspite of multiple chats and complaints. It has been more than 8 working days and no reply....

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Address: chembur

This is with my earlier email dated 2nd August 2023.
Earlier message:
I have subscribed to Alternate Day "WARANA COW MILK 500 ML POUCH", since July 2023 I have not received this product properly. The message received that we have delivered this product. But I have not received it. Spoken to customer care Tahir, Ranjit & Bharat they promise that it will not repeat again. But one day they delivered and again the next alternate...

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Suddenly my big basket account inactive. What’s wrong with it ? I even didn’t get any emails from them....

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My account is inactive. I even didn’t get any emails from them . What’s wrong with my account ?...

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Address: Purnamarket one town kotha road ,vizag

Sir my name is p.ravi few days before my Big basket account inactive. I don't know why they do . When I call customer care they say that I misuse big basket policy. But I don't know the policy .By the inactivation time I have 2, 500 in my wallet .I am middle class family. And this is big amount and important for my family. Please activate my wallet money . Please solve my problem please.
I know big basket is never disappoint their...

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My registed mail id bigbasket [protected]@gmail.Com
no.[protected]
i order good from bigbasket of rupees 1512.56 in which i paid 1418 from bigbasket wallet and 94.56 from debit card ..
I morning i recieved call saying that it was bulk order and we are deativating your account and they canceled the order and deactvated the account ...
I simply m ailed them and contacted them and they said no .
I order atta...

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Address: online

I have ordered a product from bigbasket from mobile app on 24 sept 2023 and the delivery date is on 26 sept 2023 with out my concern the order got canceled on the date of delivery.
The reason given by customer care was the item is out of stock while processing the order if that was reason then why did the money got debited and order got placed.
They even didnt inform me on phone call. This is worst experience i have ever seen.I...

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Address: Bigbasket Prayagraj DC

Dear All,

I hereby inform you that Myself Dileep Kumar Pathak S/O M P Pathak Join as SAE on 10 April at Prayagraj DC for Varanasi Location but due to department torcher issue sales department want to achieve demand of sales amount 20 Lac from starting month and monthly give mentally harasment and pressure to give for resign each and every month on behalf of sales Department Sales Head Prayagraj Mr Hariom Pandey always try...

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Address: Kolkata West Bengal North 24 parganas

I have ordered some items from here on 7th sept and was delivered on 8th September order number MK[protected].
Total 11 items were ordered out of which Hellman’s mayonnaise was tampered and was nearing expiry on 12 th September 2023 along with DeHaat Honest Farms unpolished urad whole dal had expired too on 1st September 2023. I can’t submit the pictures as it’s crossing 2mb mark but I have all the pictures of the products...

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Order showing delivered but i haven't received it yet.
date of incident: 6/9/23
client number: [protected]
I want complete refund of the product as i haven't received it today. Please look into the matter asap.

Address: A4/32, Anand Vihar, Ghorabandha road, Jamshedpur, pin -831004...

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My order number is: BNN[protected][protected]...some time before the order was delivered, my mother pickedup the grocery ..when i checked i see that some items are not delivered..the uldelivered items are.maggie, safed detergent, all out ultra, tata tea, ghee, sahi garam masala, soya chunks, emami soyabin oil, maida 2 kg, posto, kasmiri chilli powder, butter, jeera powder was not deliverd...i have recived vim dishwash bar, salt, red chilli powder,...

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I have been a BB customer for last 4 years ordering approximately once a week

I was shocked to receive a series of emails stating that my orders for today and Tuesday were summarily cancelled due to "unusual conflict " and I was logged out of the app

When I tried to log in msg says " Account does not exist" and a call to CS also said they are unable to access my account and I should email CS to rectify the anomalybr...

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BigBasket.com Complaints & Reviews

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BigBasket.com reviews & complaints page 2

Delivered expiry nearing product and bad quality product and return denied

Refund related issue

Nearly expired product delivered and account deactivated on return request

Duplicate and fake product delivered

Not able to fill the cart while ordering through your website

Fresho eggs

Paid but material not received

Account Deactivated for Unknown Reason

Not getting refund of transaction which is claimed as failed by big basket

Non delivery of Warana Cow Milk 500 ml Pouch

Account inactive block

Account inactive

My account is deactivate

They deactivated my account and have money in bigbasket wallet

Big Basket Cancellation of order from company with silly reason.

Clarification Employee Salary _Dileep _Pathak S33390 & NOC

Expired and tampered products delivered

Order showing delivered but I haven't received it yet.

Complaint regarding missing items

Inactivation of account, order cancellation and wallet balance of over Rs 500 debited

BigBasket.com Complaints & Reviews

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BigBasket.com reviews & complaints page 2

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