Blue Dart Express Complaints & Reviews

Hi, I had placed an order on Snapdeal which is coming by Bluedart. I have been tracking my order continuously. Initially it was supposed to reach me on 6th September and then I saw a status on tracker that the expected date of delivery is 8th september which has also crossed. Iam waiting since long and expecting the delivery soon. My waybill no is [protected]. There is a lot of ambiguity in the tracker. I don't expect such kind of service...

It is really strange....
waybill [protected] Reference No : 027 - [protected]
the status is showing that the consignee shifted from the given address, where as I am at that address only and I have been calling the customer care as well to when the courier would be delivered... Now I am calling them and i am not getting any response.....what should I do?...

Dear Sir
i would like to inform you that Blue Dart Express ltd has cheated me. Me and my sister had applied for the pan card at NSDL.
NSDL had made available on its site that the pan card would be delivered on my home address but no delivery took place. i had called the blue dart in the next morning . they told me that they had returned the item to Mumbai.They didn't even felt necessary to inform me regarding this matter....

When I check updates in the site its showing as "Consignee Not Available At Given Address Contact Customer Service".. Their service is not at all Praise worthy . Fake updates and cheating customers.
When I called them they are not receiving my calls....

I was waiting for a delivery when i track in the blue dart web site it said "incorrect address" for my reference no.[protected]. This is 4 time i am facing same problem with blue dart and 2nd time this month itself. i am staying in the same address and i receive all letters & parcels from Indian postal & many other courier services in my locality why blue dart alone unable to locate my address. some how i found the local...

I have purchased sunglass from the Sanpdeal that and that was shipped via bluedart but when I tracked my order ID fake status is displaying that delivered but that product is not delivered. Please give me the bluedart CC no....

Blue Dart - Worst Courier Service ever seen...
My name is Manoj Kumar Sain. I am highly upset to see BLUE DART WORST SERVICE......... My mobile handset booked from Latsbuy is reched at Faribad Office at dated 04.06.2011 but I haven't received my courier till date...though i have been constantly in touch with their customer service...

I work for an IT company and recently had to go abroad for attending a business meeting. I applied for a visa and had to send my passport to Delhi for the stamping. Since Blue Dart is the only private courier company in India which is authorised to handle passports, my passport was sent to the embassy through Blue Dart. However, when they delivered the stamped visa, the package was damaged and the passport had a hole in it! Obviously the...

Hi SirMadam,

I have sent my luggage by your courier service (shipping number is [protected] and date -23/05/2009) with insurance and I found damage in my CPU. i have send mailed regarding this to blue dart at their custumer care mailid.i got this response from them.


Dear Sir

We thank you for writing to us

This is regarding the shipment sent through our network vide airway...

sir/mam
Blue dart courier co lost passport of my and my wife .Due to this we can not go for tour of singapur and loss of money too....

I was to get a credit card couriered about 2 weeks ago which has not been delivered yet. I keep calling there Customer Service numbers and they never respond. Nor the person on the call acknowledges that its Blue Dart unless we ask from our side.

They give a call to know where the address is.. we give them the address but in vain keep waiting for the person to deliver but they NEVER Come..

I hope this attitude...

I got a courier on 5th September which was taken by my aged mother and with in a minute another courier boy of blue dart comes and takes the original courier packet saying this was a wrong delivery and a new one from the bank will be redelivered in 2 hours. He left behind a opened packet of another person, which when we checked was not delivered, and the cards from it were missing, in the meantime the packet of ours which had credit cards...

I purchased a PDA through the Internet from Deals4All - Compact International, Mumbai. It was delivered through Blue Dart. After 2 months the PDA did not work and because this was within 6 months warranty, the seller wanted me to return this back. Inspite of proving them with the invoice that BlueDart shipped it from the Mumbai to me, they would not courier it from Chennai to Mumbai. They would not even take it through surface. If it is a...

To, Date – 8th March 2008

M/s Blue Dart Express Ltd

BLUE DART CENTRE

SAHAR AIRPORT ROAD

ANDHERI (E) Mumbai



Sub :- Complain against Non Delivery of Courier AWB- No. [protected].

...

Dear Sir / Mam,

Your people are delaying to deliver the package from (HSBC bank) from Monday 25th Feb, i called up customer care so many times and informed regarding this matter but till today no one turned up. I gave correct address everything then what else they need....... Very poor service...

Dear Sir,
Iam a Distributor of ICICI PRUDENTIAL ASSET MANAGEMENT COMPANY. On[protected], the ICICI PRUDENTIAL A.M.C. has
sent a courier to me through BLUE DART COURIER SERVICE wide Way Bill No.[protected], dt.[protected]. The Courier Boy has come to my residence on[protected] to deliver the shipment. But nobody was there at my residence as my family is out of station and Iam at my Office. The boy was told by our neighbours...

Ref: shipment No. DO[protected]WW
Shipment was free as indicated in the bill of consignor. But the courier prson collected a sum of Rs 45/- & gave a bill of some other consignee with correction of my name & the said amount....

To Blue dart

This is regarding refusal of delivering credit card and usage of abusive language by the courier delivery executive of blue dart.

Primafacia - The executive called on phone for delivering the credit card.he fixed up the time 12.pm and then arrived late on 25th december.1.45 pm
he called on phone and said that he arrived at the address and nobody was there where as in actual he did'nt...

Dear Blue Dart Team,

My shipment (Waybill: [protected]) was booked on 7th July from Chhapra to Gangtok. The last update was on 12th July as “Shipment Further Connected” from Patna. Since then, there has been no tracking update. it was just around patna kolkata, again back to patna than kolkata, again patna, or after patna there is no tracking update from date of 12,
This delay is unacceptable and causing serious inconvenience. Please urgently trace the parcel and provide a clear status update.
Expecting prompt action.

Regards,
Anshu Kumar

Subject: Consumer Complaint Against Blue Dart – Undelivered Vehicle Shipment (Delivery Due on 3rd June 2025)
To
The Consumer Grievance Officer / Concerned Authority,
Blue Dart Express Ltd.
Dear Sir/Madam,
I am lodging this complaint against Blue Dart Express Ltd. for failing to deliver my vehicle within the promised timeframe and for providing an extremely poor level of service and customer support.
Details of the Issue:
• Consignment/Tracking Number: [[protected]]
• Vehicle Description: [Mention vehicle type, model –Honda Shine 125, black model number-JC36E9279305]
• Promised Delivery Date: 3rd June 2025
• Current Date: 6th June 2025
• Delivery Status: Undelivered
• Pickup Location: [Radha Shanti Palace, FV94+6QW, Deulasahi Rd, Chandini Chowk, Cuttack, Odisha 753002]
• Destination: [WPW7+V6F, Manjunatha Layout, Thubarahalli, Munnekollal, Bengaluru, Karnataka 560066]
Despite the assurance of timely delivery, the vehicle has still not been delivered. What’s even more concerning is the complete lack of communication or support from Blue Dart’s customer care. I have made multiple follow-ups, but no proper response or resolution has been provided.
This is a serious breach of trust and service failure. I expected a reputed company like Blue Dart to handle high-value shipments with professionalism, but this experience has caused me mental stress, inconvenience, and financial loss.
Relief Sought:
1. Immediate delivery of my vehicle without any further delay.
2. A formal written apology for the delay and poor service.
3. Compensation for the inconvenience and mental distress caused.
4. Assurance that such service lapses will not occur again in future.
I am also planning to escalate this complaint to the National Consumer Helpline and other regulatory platforms if I do not receive a timely and satisfactory response.
Kindly consider this as a formal complaint and take prompt action.
Sincerely,
[Sujit Kumar Debta]
Contact Number: [[protected]]
Email ID: [sujitdebta2025]
Address: [WPW7+V6F, Manjunatha Layout, Thubarahalli, Munnekollal, Bengaluru, Karnataka 560066]
Date: 6 June 2025