Blue Star India Complaints & Reviews

I have purchased Split AC unit of 1.5 tons from Jai Air-Surat as per invoice No.IRR/00258/[protected] but it is not working from a week.I have complained for it twice to you and one time to dealer directly but still today no one came to check it.So please do needful as early as possible Thanks Gautam Patel M-[protected] Wall Windows & Floors U-30/31,Silver Point Complex, Opp.Vidya Bharti School, Bhatar Road,Surat-395 007....

1. I am a resident of ambala cantt and bought a blue star ac from Aerovision ltd here in ambala cantt.
2. The details of AC are model no 2WAE121YA 1.0 TON window AC at a cost of 18300/-, on 06 july 13.
3. Today is 10 July 2013 and the AC has still not been installed as no one from blue star has come to do installation and also set up the AC.
4. I have been calling the Aerovision dealer and he has been giving all false...

On[protected] i purchased a BLUE STAR window A.C. And on[protected] this A.C stop working and for the same i call to the BLUE STAR customer care number which is[protected] & they told me that our BLUE STAR agent will come to your house shortly & solve your problem within 48 hours. When agent come he told me that yours A.C compressor is defective and it has 5 years guarantee and they took our A.C with them. I again call to BLUESTAR...

Hi Folks,

I have recently brought Blue Star AC from Croma Mulund.
I was expecting good service as per Blue star AC but these guys have done lot of goo[censored]ps.

Delivered AC after couple of follow up. Then Blue Star Guys suppose to install on next day.
I havent heard back from them so I went to Croma again to complaint about same.
Croma Said they will make sure it will get installed immediately....

DEAR SIR/MADAME I purchased a split AC on[protected] from NEELAM AND COMPANY BAHRAICH.The unit was installed on[protected].Now I want first servicing but the dealer is not sending the technician.Being puzzled I lodged a complaint on blue star customer care on[protected].The complaint ticket number is S-[protected].Since then I contact on customer care regularly .I do not understand the problem .The technician has not come on visit...

Hello,
I own a BlueStar window AC since April 2008. Last month its compresser stopped working and I lodge a complaint on its toll free number[protected] with ticket number B[protected]. As the compresser was still in warranty so they replaced it without compresser charge but charged for Gas, labour and transport and total was Rs 3100/-

Complaint1 : I received SMS from BlueStar stating that they have received Rs 1500...

I lodge a a complaint on 16th of july against the AC which was purchased 2 week back only (complaint No.B-[protected] dated 16.07.2012) 5 days has gone nobody even turn to check the problem even after regular follow up with the company's customer care,,

I wud request to every one pls dont go for the Blue star product,, service after sales is very poor, its really very bad experience with company.....

We have purchased a new A/C from BluStar for our new home and its been almost 1 month we have started using and it does not work the way it should be working and the worst part is we have complain to this dealer and they are saying its a fault of Torrent power and when we have complain to Torrent Power they confirm everything is fine and no problem of any voltages as we have 3phase line already. The main issue issue is even we have small...

With reference to several follow ups through calls and mails with my respective Blue Star AC's company The Axis Bank Limited, Jhansi Branch Air conditioners are out of order since more than last one month.

Branch is continuously following up with the service local engineer, however the problem is still unresolved.

It gets extremely hot inside the branch premises during this season and causes a lot of inconvenience...

Bought a blue star ac from this VENKATRAMANA Electronics, RP road,Secunderabad. which was a big mistake.we called them up for our first servicing and after 10 days of continous calls to these ppl the servicing was done and the mechanic could not even do it properly as my ac was not working from the next day. Its more than 1 and a half month these people dont even care to send a mechanic to fix it as we are fed up of calling these hopeless...

I have purchased Blue Star Split AC Model: 2HW181YC-VERTI COOLSPLIT AC 2.5 TR-VCE301SC/2HW181YC , FROM Dass Associates, Kalka Ji on 5/4/2012 installed on 6/4/2012 at my residence 1740/6, IIIrd Floor, Govindpuri Extension, Kalka Ji, New Delhi-110019. I have faced problem of Non Cooling and lodged complaint on 21/5/2012 via TICKET NO B[protected]. I have given phone number of dealer Parth Services [protected] after several follow up the dealer...

i had purchased a split AC of Blue star considering that Bluestar is reputed company....but after some AC was not working properly,so i complaint to the prime marketing from where i purchased the AC but after repeating complaints since 15 days they are not able to sort the matter....till date my problem is not sorted out....

a company like Blue star is behaving like this its ridiculous.....

i am planning to...

We purchased one split AC for our office from a blustar dealer. Rates quoted by vendor were higher than other vendors for installation hence it was not installed by him. After installation it started creating problems.After many complaints to headoffice a mechanic came and set it right. Now in this season again it is not working. Warranty is valid till 10th June. Mechanic again came on complaint but he is asking for Rs 1800/ He says that...

Hello,

I have purchased Two 1 ton window AC from Blue Star Authorised Dealer from Malad West Ragesh Electronics.on 19 March 12.During Demo we found that remotes are not working properly and Demo person has launched Remote replace complaint to Blue Star with service report number 00948195 and 00948194 after which complaint not yet resolved.Post contacting them they send some their engineer with out knowledge of compapint made...

Dear sir

Pls help, i not getting proper response from blue star and very bad response, enclosing copy of mail given to blue star.

To :[protected]@bluestarindia.com, [protected]@bluestarindia.com
From: [protected]@gmail.com dated: 10.02.12 8.42 PM

Hi,

unfortunately i have purchased new Split AC of blue star in the month of Dec'11

with in 10 day's...

This is with regard to the supply & installation of Ducted split Airconditioners of 11 TR – 2 nos and 17.5 TR – 1no for which the project work was given to your dealer Naveen Air conditioner, we had clearly told that they should carry out the work only in night time for which their prop Palanivel had agreed and later they used to work on their own that is working on only weekends and no response during the weekdays not receiving the...

Dear Nodel Officer,

We had placed an order for Cold Storage Room in our Ware house based in B-57, G.F, Naraina Industrial Area, Phase II, Delhi 28 from our one of the Group Company Labindia Healthcare Pvt. Ltd. and had given advance of Ch. No. 918511 dtd. 26.09.2011 of Rs. 82466.00 (25% Advance payment) and cleared from our Bank on 22nd October, 2011.

Due to unavoidable circumtances we had to transfer this Order...

Dear sir,



With reference to our complain no- (Ticket no B[protected] dtd 25.8.11) for problem in our

Air Conditioner



Our dealer has replace cur kit with another old cur kit & inform us that he will replace new cur kit

new cur kit send by you but it was different & not fitted , service man opened A C more than 6 times & till date nothing...

Bought Blue Star in April-2010 Since beginning the unit is not working properly.

its fan creates high sound with low cooling and high electricity consumption Since April-2010 to till date I had chased the Blue Star service team followed bu multiple engineer visits with no solution, In about 10-15 visits in 15 Months every time there was a New engineer with different conclusion but no relief.

I feel myself...

Blue Star Window A C
Safiya G Vohra
Tata chemicals Limited
22 town
Mithapur
Dist –Jamnagar – Gujarat


Dear Sir,

After listening of more and more name of company blue star .
We have purchased BLUE STAR 1.5 tons window ac from your dealer Named Jagir Electronics Mithapur in March 2011 before 1 Month ac is stopped working

service men came and...