BusIndia Complaints & Reviews

I had booked a ticket having pnr no O2782813 in Busindia website. But due to some urgent work i want to cancel ticket. In this regard I contact bus india and they are informing that the ticket could not be cancelled as it is from osrtc.But in website no where its written.Rather it is written that the tickets can be cancelled....

Was trying more than 10times for ticked booking, but cant even move to payment option. Called BusIndia customer care, they didn't picked my call for more than 5times. Finally they picked and asked me to clear the cookies and try, if still not working, then they asked me try in TNSTC.in website (BusIndia taking care of this site). After clearing cookies, i tried but never worked. So i tried it TNSTC, finally i reached payment gateway and paid...

Was trying to book from Hyderabad to Bangalore from busindia.com site and this is the 2nd time that my payment gets successful but the booking doesn't and give error that there is some problem with the server.

Also while the listing is shown after search, it always shows a wrong count of seats available.

I would say it is the worst site i have ever experienced....

Date: 21/11/2015 Time: 7:46 pm I tried making following bus reservations TWICE. On both occasions the amount got deducted from my HDFC credit card, but the bus reservation was not made. The app crashed while fetching the PNR number post successful payment. Reservation Details: "Round trip in PRTC bus from Bangalore to Pondicherry. Onward Journey Date - 27/11 and return date 29/11." I wish to get the full amount refunded (Rs. 492...

I have added 397 Rs to the wallet on 29 th october that transaction was failed at the lost step they have debited money from my bank account. after that i have contacted bank for deatil thaey gave me an referance no as[protected]/payuibibopvtltd. but now also i didnt ge t my money back. they send a mail as money revertd but didnt get back. i mailed more than 50 times but they send always our support team will contact you.it tiik more than...

I tried to book ticket from Bangalore to siruguppa Once transaction has been failed .. that's ok . But again i tried and payment gateway shown payment successful .. but I didn't got any conformation msg on number and even not conformation mail too . as i said to them that i have screen shot of payment i sent them bt now no one answering my calls...

I was trying to book ticket from BusIndia few days back but after retry I succeeded to book one ticket. I have some amount balance in my bus India wallet (biwallet). I tried to call support number mentioned on their website[protected] /7) but either it appears busy or no one picking up phone. I sent email to them and they provided ticket # 638499 to me on 1st Nov 2015. It's 14th Nov and no action / response from their side. They haven't...

On 16 Oct, 2015 I tried to book ticket from delhi to Patiala by Bus India Mobile app but due to problem with their payment gateway, money was deducted from my account but ticket booking was not successful. I tried to book that ticket twice but both the time, money was deducted from my account (Rs. 513/- each) but booking was unsuccessful. I used BI Wallet option to pay for the ticket. So, total amount of Rs. 1026/- was deducted from my account....

Just now(OB=BI1311687) I using busindia website to book ticket.what logic is there i don't know without confirmed my ticket how to debited cash from my account.continuously I got same problems(19/08/2015)yesterday night over i tried to booking ticket same error has been occurred.Taken amount(735rs) totally and also am waiting for 7 days to refund. Better to avoid(busindia) e-ticket booking most of times i faced many problems. customer...

Hi, I have booked a ticket on 19/12/2014 at 9.14.09 please see the attached proof. But when i reported i found that my PNR number(T8092724) was not listed in the passengers list for the seat number 29. But for the same 29th seat an another passenger named Mohaidheen (PNR no T8096928) was listed in the passengers list. (proof attached in the same image). The conductor didn't allow me to travel with my ticket and i took a new ticket...

I got my ticket in the name of tushant saigal booked for 3..8.2014 with following particulars trough net banking
Pnr no.: ts-rdi9646295aol operator pnr no.: 10791 golden temple yatra volvo bus departure time:
11:55 pm 2+2, volvo seater, ac, lcd
On sunday evening i received a call form [protected] that bus in under breakdown and new bus will be arranged for witch paritculars shall be sms to me on my mobile no [protected]...

On 17th, Apr. I have booked the ticket from chennai to Velankanni for four people while the amount(1184/-) has taken through internet banking but I didn't get any confirmation for ticket. The only number(B1881264) I got after booked the ticket but no confirmation abt the travel... I need back the cost amount I paid to busindia...

Dear Friends, I booked my ticket for diwali holidays & cancelled my ticket on 24 -Oct -2013.My ticket cancellation Pnr No:T5581880 dated 24-Oct -2013.I still not get my refund till today.Almost 3months gone I dont get any response from their busIndia service end.Everyday & continously I lodged My complaint to consumerdesk @ busindia.com asking for my refund status.intially they asked my bank statement for the two months(from Oct...

I had booked 2 tickets on 2nd May and debitted Rs. 1544/- from my credit card. Both the tickets has been cancelled on 10th May and got a confirmation for only one, and only one ticket amount has refunded (Rs. 543/-) to my account. Raised a complaint on busindia.com customer support on 13th May. But still dint get any response from their end. They are not communication thru email of the booked tickets or complaints raised details etc. But...

I, Darpan Thakkar, reside in Delhi and planned a vacation trip to Vaishno Devi. The Bus India provides bus services from Delhi to Katra and back in alliance with PUNBUS. I booked my return tickets with them. The passensers are supposed to board bus in Delhi from ISBT, Kashmiri Gate and in Katra from the Bus Station as mentioned in the ticket reservation.

I boarded from Delhi on 13th Aug '11 at 1800 hours IST. The bus driver...

Hi,

I have booked 2 tickets from Berhampur to MuniGuda in Berhampur-
Bhawanipatna service at 7.30 Pm for 29/04/2011.The route service code
is BAM09 and Route No is 625UD. The seat numbers selected are 13 & 14
and the seats are not blocked . The amount for the tickets Rs. 320/-
is debited from my ICICI account[protected]screenshot attached).
My userid for the busindia.com is srinivashosrtc...

DEAR CONCERNED,

THIS IS TO INFORM U THAT I BOOKED TWO TICKETS AS BELOW:
1 - LUDHIANA TO CHANDIGARH-- PUNBUS RAJDHANI-- JOURNEY DATE 10.04.2011
TICKET BOOKED ON 09;04;2011.

AT THE SAME TIME AFTER THAT I BOOKED ANOTHER TICKET FROM CHANDIGARH TO LUDHIANA -- PUNBUS RAJDHANI AT 19:15 , THE PAYMENT WAS MADE THRU MY HDFC CARD, AFTER PAYMENT GATEWAY THE SITE WAS NOT RESPONDING . . . . . IT SHOWED ME THE...