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PhonePe Complaints & Reviews

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Last updated May 8, 2024
Complaints 3469
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258
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PhonePe reviews & complaints(3469)

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D
Dk13
from Mumbai, Maharashtra
May 8, 2024
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I have made a rent payment and the transaction is showing successful on phonepe app. Money is debited from my card but not credited into receivers bank account.
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PhonePe customer support has been notified about the posted complaint.
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    S
    Subankar96
    May 6, 2024
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    urgent: phonepe account blockage

    I am writing to express my deep frustration and disappointment regarding the continued blockage of my PhonePe account. Despite multiple requests for unblocking, my account remains inaccessible, leading to significant mental stress and inconvenience.

    The blockage occurred due to an unintentional mistake on my part, for which I have sincerely apologized. However, the prolonged unavailability of my account is causing immense difficulty...
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    Website:Phonepe

    The transaction was marked as successful but the amount was not credited to the receivers account yet. Please resolve the issue as i have to pay money on an urgent basis...
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    V
    Vikasofficial
    from Delhi, Delhi
    Mar 15, 2024
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    Phonepe Account Inactive

    Mera phonepe account inactive ho geya hai ab main us phonepe account activate karne ki koshish kar raha hoon lekin nhi ho rah Mera phonepe number [protected]
    Please help Mera phonepe account activate kar dijiye phonepe account ka screenshot oppo mobile me tha par oppo mobile tutne ke karan phonepe account ka screenshot bhi nasht ho geya please sir mera phonepe account activate kar dijiye...
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    R
    raki04
    from Chennai, Tamil Nadu
    Mar 14, 2024
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    Rent paid through credit card not credited to recipient account

    Address:Chennai

    Hello I paid my rent to my landlord using my credit card through Phonepe.

    The transaction was successfull but the landlord haven't received the money.

    Please do help me as i was unable to contact Phonepe customer care successfully....
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    P
    Pendiyala Sonthosh Sandeep
    Mar 13, 2024
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    Money Credited from Credit, Receiver didn't receive. Paid Rent

    Address:3-125/44/4 Manikanta Nagar Colony Boduppal.

    Dear Member,
    Good Day!
    My Self Sandeep Pendiyala, has paid rent to owner via Payrent rent option from My Credit card. On 09:19 PM IST 12-March-2024.
    Transaction showed Successful, But Owner has that She didn't receive the amount to her Primary UPI account.

    Here is the Successful Transaction ID:
    NX24031221193968372453641.

    Owner Phone Number : [protected]
    MY Phone Number:...
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    S
    shubhangi Bagade
    Mar 2, 2024
    Mar 2, 2024
    This thread was updated on Mar 2, 2024
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    I cant connect with call centre representative who have knowledge of payment gateway installing software

    Address:2/3 , Shreekrishna Darshan Bldg, Opp. Ritu paradise phase 1, Hatkesh Rd, Mira rd (E) 401107

    Am Shubhangi - E Commerce portal like Amazon, Want to install Payment Gateway @ my portal. So required Quotation for it.
    No representative connecting me for this query....
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    N
    nishant8851
    Feb 13, 2024
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    Unable to delete autopay from phonepe

    I am writing to express my dissatisfaction with the inability to remove autopay from my PhonePe account for Ketto and Spotify subscriptions. I have been facing this issue for the past year, and despite numerous attempts to rectify the situation, the problem remains unresolved.

    many times i created mutiple complaint tickets but didnt got any respond from phonepe support team...
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    C
    colsspatel
    Feb 5, 2024
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    Upi pin is not working

    Website:phonepe upi app

    I m unable to transfer money to other upi id and the phonepe app display message upi pin not linked to my bank account.

    When i tried to reset/ change my pin the app did not a llow the same.

    Screen shots of the same are attached

    in phonepe app my indusind bank branch is shown as sohna road gurgaon ifsc indb0000316 which was my old bank branch

    i have got my account transferred to...
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    R
    Raghuram 5804
    from Wanaparthy, Andhra Pradesh
    Jan 28, 2024
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    Subject

    Unfortunately I sent amount of ₹400 to wrong upi id.
    Please do favour....
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    S
    Sajesh M
    Jan 13, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Rent Payment still pending

    I made the payment using credit card by using Phonepe. Amount has been debited from my card but amount not credited to receiver account at the same time amount not refunded to my credit card.

    The Rent Payment is still showing as pending and I need to make this transaction successful as soon as possible. Please check and confirm...
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    I
    itsHarsh
    Jan 12, 2024
    Jan 15, 2024
    This thread was updated on Jan 15, 2024
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    Wallet balance not transferable

    Wallet balance not transferable...
    +12 photos
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    V
    Vins12
    Jan 9, 2024
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    Paid Rent through credit card

    Paid Rent through credit card. Amount Debited From Credit Card. Transaction shows as successful. Amount Not Credited into Receipts Bank account...
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    N
    noisyboii
    from Vizianagaram, Andhra Pradesh
    Jan 2, 2024
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    Transaction payment

    Address:Vepada mandal
    Website:Phone pe

    I sent 1545rs for unknown Upi id, so I want return back my money in my account...
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    Y
    y. Sreekanth
    Dec 31, 2023
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    Account Blocked due to security reasons

    I got a message stating that my phonepe account got blocked. I have submitted required documents at their help page and raised a ticket. Now my ticke status is closed and response is still "Account blocked due to suspicious transactions" even after submitting the required documents mentioned at help help page. I haven't done any illegal transactions. Please help me with unblocking account.
    Thankyou...
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    V
    VASANSI JAIPUR
    Dec 28, 2023
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    Failure payment deduct not receive back

    On 10/12/2023 i make an payment of Rs.906.50 to INDIAN OIL CORPORATION LTD through PhonePe but Indian Oil not received this amount. I also complaint online to phonepe they said that amount will reflect in your account but i don't received till today.
    please resolve asap.

    UTR :[protected]
    Rs. 906.50
    Transaction Date : 10/12/2023
    Time : 09:24 pm.

    Manoj Kumar Pandey
    +91-[protected]...
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    A
    AKULA RAVI KUMAR
    Dec 20, 2023
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    Money credit/debit issue

    Address:hyderabd

    On december 8 2023, Mr. phanindra mobile No.[protected] had transferred 4000 rupees on phonepe to Mrs Deepika (mobile No. [protected]) amount debited from the sender but amount not credited to deepika, issue raised on phonepe (ticket Id[protected] &[protected] still there is no resoponse about the complaint....
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    D
    Danish8321
    from Muzaffarpur, Bihar
    Dec 18, 2023
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    Refund amount not received in the bank account

    Refund amount against the transaction id T2310141340091653593417 is not received in my bank account...
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    P
    Pragyanand Yadav
    Dec 16, 2023
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    For money refund deducted while recharging ICICI Bank FASTag

    I recharged my ICICI fastag recharge with Rs. 1500, and the transaction failed(showing processing), but money deducted from my bank account. I want the money back....
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    M
    Manoj Kashikar
    Dec 13, 2023
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    Regarding Phone Pe Payment

    Sir i Have done one payment from phone pe to the merchant of Rs.792 on 22nd Nov 2023 at 8.08 pm. The transaction shows successful message with UTR[protected]. I also do online complaint with ticket no[protected] on 24 Nov 2023. It shows me status resolved. whereas the merchant said that he yet not received this amount. But the same amount is deducted from my account. Herewith i request you to please resolve this as early as possible. Thanking...
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