Zara Complaints & Reviews

I purchased a denim Pant from ZARA store in infinity 2 Malad west , Mumbai, in the month of Aug 2012
the Pant in its second was got big white patches . The pant was washed with proper wash care instructions , by turning it inside out, washed in the delicate cycle of machine using Ariel Top load washing powder.

When the pant was taken to the store they took a picture of it and told me they will get back to me after checking...

I use to work with zara once upon in time but that zara is not the same, i was with them in saudi arabia, and the customer care was fantastic. we use to listen customer and use to do what ever good we can...

I also have bad experience, i bought a pant 4 months back from pune showroom and i traveled to africa therefore i didnt had time to complain about the problem or deffect on the quality...

your wont belive...

We see several forms of communication that tell us how important we are as customers. But are we really important or customers or just fools who believe that our business is valued ? I shopped good worth INR 35,560/- from Zara on april 4th 2012, in mumbai. A few days later was my four year old sisters birthday for which i presented her a few dresses. It turned out to be a size smaller. Unfortunately i had misplaced the receipt but the tags...