Canara Bank Complaints & Reviews

I am an ATM customer of Canara Bank of Allahabad, Branch Civil lines, with ATM Card No.[protected] and account No. 14611. I went to AAI-DU, Allahabad ATM for cash withdraw on 06th march-09. When I operated fast cash transaction to withdraw Rs. 4000/-, system processed for a minute and display an error i.e. processed period out of time with silence mode. I have neither received cash nor transaction slip.

Later, I went to Canara Bank of Allahabad, Branch Civil lines when I checked my account after updating my passbook, Rs.4000/- had been debited of 06th march-09, which were not received by me. It was system’s error. Just I called to customer care of SBI, he replied me for applying to account holder Branch.

Here by you are requested that please check it and credit Rs.4000/- in favour of my account.

Please do needful.


Thanking you,

Regards,

Satendra Singh
Card No. –[protected]
Account No.- 14611

I am vijaya. S,

My father is holding savings account in canara bank, pallavaram brach, chennai, my father got debit card but that card has not activated so far even today. I have stepped and out to the bank for more than three times. There has been no action taken by the officer who has taken in charge of issuing debit cards, last week before, again i have approached the officer for the same issue. That officer didn’t...

Kind attn : Asst. General Manager
Madurai – 1

Subject: Complaint letter (for irresponsible and bad words using)

Dear Sir,
My Name is S. Ananda raj, I have an A/c (no: 23494) in Canara bank- Eral( Tuticorin Dt) . 1 year before I was applied for atm card. Now also I am not getting the atm.

Regarding this matter I went to Canara bank (Eral – Branch) on last Thursday (05/03/2009) at 11.30 am. Their staff ( Kelaston Jeba Kumar) is not given proper response to me.

He said that (very sound noise) “ you have cheque bounce in ur account, we never need your account, never come to our bank, you should get out from our bank now, “ and also he told me some bad words . That time some body’s watching me, I was really upset

After few minutes, I met the Branch manager and told them the problems clearly but he has not taken any action.

Now I need justice sir, cheque bouncing is happened but employee will never use the bad words. I think you know what I am saying.

Pls take immediate action and also in future it will never happen to public.

I am waiting for Ur valuable reply in this regards

Thanks and regards


S. Ananda Raj
Eral – 628801

Hi,

I'am not able to access my ATM service on any Bank ATM. My card is Blocked and needs to be activated so that i can use in near future. My Account is with Canara Bank, Guindy Branch, Chennai, Tamilnadu. My ATM card Number is [protected]. I have contacted my Branch and handover some letters personally to the officers. But still i haven't got any response from them. My SB A/C number is 31629. Please reactivate and send me the new pin number of my ATM card so that i can use the card or i have a option to cancel my account with your Bank.

Regards,
Vasanthan

The service at canara bank is terrible, I have an account with Canara bank mahim branch, and i had submitted the net banking request almost 6-8 months back.. but till date there is no rever at their end..

while i was submitting the request form at the branch the manager, was most incorporative. he was not ready to provide proper information and service.. more over he was not even having the form.. ihad downloaded the form from the site and submitted it. He said that it would take 1 month... surprising, while other banks take less than 7 days to process such request, CANARA bank has not yet activated the netbanking request submitted 6-8 months back..

Very miserable, pathetic service... quality is going down cause of the staff.. who are non-coperative and act as if they are doing a big service on us... it is rather better to opt for other banks.

priya

Hii ! i am zara khan...i have account with canara bank...there are no atm machine in our place...i requested the stsff of canara bank to install atm machine in our locality at tolichowki, hyderabad.

Highly irresposible behaviour on the part of the Bank in Mysore, Nazarbad Branch.without verifying the Manager sent me packing by telling me that they are yet to receive the new card-the old card was giving me a lot of problems so I had surrendered it 3 months ago.when I was on my way to Blore the manager is gracious enough[pun intended] to call me and asks me to collect the card as he had not verified it earlier when I had visited the branch for this very purpose.
There is no reply from the customer cell of the Bank either.
I am disgusted.
jaswanti

Hi sir..
This to inform you, my cancellation ticket refund money no any credit my account, I have a proof..Irctc dept has send to money in canra bank.but bank was saying to me no any creidit by IRCTC dept.but i have a full proof..I attached all documnet so plz read carefully..


Thanks:
Om prakash
chandigarh
mobile-[protected], [protected]

Dear Customer,


Kindly note that we have refunded the amount as per the following
details. Please contact your bankers for confirmation with the given
details.

PNR Number [protected] Transaction Id [protected]
Payment Option canarabank
Refund Date 03-Dec-2008
Refund Amount 1086
Refund Status Refunded
Settlement ID 340246

07th February 2009

From

V. Subramaniam (Emp No.4506) (SB A/c No.[protected]
Retd. Employee, Canara Bank
Madipakkam, Chennai

To

The Canara Bank
Complaint Section
Chennai

Sir

Sub : Complaint regarding non-redressal of very very simple issue, for more than 3 months.


I am Ex.Exployee of Canara Bank and family pensioner too. I have a SB A/c in Canara Bank, Guindy (Chennai) Branch, in which my pension is deposited every month. This branch is about 20 kms away from my residence.

At present, I am 82 years old, about a year ago, I have undergone an operation in my hip area and hence I am unable to frequently travel for long distances and awkward step ups. Hence, I have decided to draw my monthly pension from the nearest Canara Bank Branch as Core Sector facility has been introduced.

When I approached the nearest Branch to withdraw my pension, I understand that my “Life Certificate” is not yet updated in Guindy Branch’s PC (in my account) and hence I can not withdraw my pension anywhere except Guindy Branch. However, my Life Certificate has been duly submitted to the Guindy Branch personnel three months ago, on time.

I have expressed my difficulty and inability to visit Guindy branch, considering my age, present health condition, etc., and I wish to draw from any Canara Bank’s nearest Branch to my residence.

Even though several attempts have been made to remove the remark “LIFE CERTIFICATE NOT SUBMITTED” from computer, the concerned personnel & Manager are not taking any steps regarding this. They are totally disinterested and their fingers are indicating towards each other themselves to do the job.

As you are aware, India plays a very vital role in IT Sector and technologies are improved well, the very simple matter is not yet resolved.

I have following valuable clarifications with me as :

 Due to disinterest / incapable of respective personnel of Guindy branch, am I to be punished by walking everyday in this age ?
 Whether the respective employees will be motivated at least to solve this problem in the near future ?
 The time loss, money loss and pain will be borne by whom ?
 How long I have to continuously follow this matter with these disinterest / incapable personnel ?
 When will this issue come to an end ? after my death ?????
 The respective personnel says to lodge complaint regarding their disinterest on this matter, to higher authority / anywhere and none can do him anything. What does it mean ? Where is discipline ? Will all the customers be treated such a worst manner ?
 If above indiscipline is there means, what is the meaning of Grievance Redressal Authorities & Higher Officials ? Will Grievance Cell is a believable one ? Will such behaviour / attitude is an acceptable in Private Sectors ?
 As an Ex.Employee, I have been facing such harassment & injustice, then what is the meaning of saying Customer Satisfaction & Core Sector Banking ?
 Whether this issue will be solved through legal measures / publishing in medias only ?
 As the concerned personnel are not showing interest to solve this very very very simplest matter means who will solve this ?
 Does such employees expect that we / customer have to sit and do their job in the Branch ?
 Is this matter is not an ashamed one ?


WHO WILL BELL THE CAT ?

If this issue is not resolved as early as possible, there is no other way except approaching through legal means and medias.

Hoping for the best at the earliest.

Thanking you

V. Subramaniam

I, S.Muralitharan R/O 362, Airlines Apartment, Plot-5, Sector-23, Dwarka, NewDelhi-110075, have lost my debit cum ATM card Number ************3341 on 06 th Feb 2009 between 8:00 PM and 10:00 PM.
Please block my Debit card on Savings Acc no:[protected] on Canara Bank, Vikaspuri Branch, Newdelhi-110018.

The quality of banking service provided by canara bank is on the decline. I have an account in Air Force Station Lohagaon, Pune branch. Most of the time the ATM does not work, if it is working there are no papers for printing of recipts. Now a days they have come down to misbehaving with the customers as well. Just because there are no other banks nearby, they think they are doing a favour on people by providing them banking services. They really misbehave with the customers and speak to them very rudely.

sir,
I am Mrs. Naline Inbaraj i am having sb a/c with canara bank tondiarpet branch and my a/c no is 22707. my husband met with an accident on 20Th July and admitted to Apollo hospital with head injury. To meet the medical expenses i requested all my relatives to contribute their mite to save my husband's life. In such case one of my aunt from Bangalore had sent draft through standard charted bank, Bangalore in the month of august.The canara bank authorities have not credited the amount so far. I met almost all the authorities of the branch for the past 4 months. i have sent my grievance to the grievance cell- canara bank also but no one had the good heart to help me. since my husband is bed-ridden i spent a lot of money every month for his medical requirements. This lethargic attitude of the bank authorities has created a mental agony and a fear that i may not able to receive my money which is necessary for my husbands medical expenses.

The bank draft No. 035739 for Rs.20000/- was sent from Standard Chartered Bank, Bangalore by Nalini Narayan, Relationship Manager in Bangalore.

2. The draft was sent on 26 Aug 2008.

3. It was received by Canara Bank, Thondiarpet on 27th August 2008 with the Bank seal.

4. It was sent by Blue Dart Courier service vide consignment note no. [protected].
.
5. Pay Order was issued by Bangalore Bank and on 16th Aug 2008 and the amount was paid to the account of Nalini Inbaraj, A/c No.22707 at Canara Bank.

Hence i request your good selves to kindly look into the matter and get me a compensation of Rs. 2.5 lacs for their negligence and lethargic attitude.

I would like to bring to your kind notice this is not the first occasion that i had this bitter experience with this branch, one of my cousin, in the month of may had the same experience with the same branch. the amount was nearly 95000/- and was suppose to save the life of her brother. Then myself and my cousin approached the banking authorities and after 45 days the amount was credited to her account, and in my case nearly 4 months gone all my efforts are going in vain

i am waiting for your early reply


thanking you,

Dear Sir
I deposited a bankers chq of State Bank Of India, Sodepur Branch, Kolkata Rs 58, 862.00 in my a/c with Canara Bank, Murbad Branch Kalyan, Mumbai on 19/04/08 . Attached copy of complaint letter addressed to Canara bank . Canara bank neither credited the amount to my a/c. On my repeated call and many letters I failed to get any reply .

I received my pension payment order on 24 nov 08 but till date the bank has not started paying me .The branch where I have a/c says that it has received no intimation in this regard . Today I got to know from the a/c section at the main branch that they had despatched my PPO on 25 nov 08 . It was collected by a branch employee. I fail to understand as to why Iam repeatedly told by the branch that they have not received my PPO.This has caused unnecessary delay in pensionary benefits .My a/c is with the Ramwadi branch in Pune .

Hi,

I have applied for fixed deposit on friday 28.11.2008 in canara bank branch anishabad, patna. I had asked for FD interest rate for 2 years on 28.11.2008 and staff member told me that 10.5% for 2 years. But, when i received the FD paper it was mentioned the date of FD 03.12.2008 with change of interest rate 10% for 2 years from 01.12.2008. Can you please guide me to file complaint against this bank?

Thanks&Regards,
Akansha

Dear sir,
I am amit wadbude, i have saving account in canera bank (prabhadevi branch, Mumbai),
I had traansaction on 1st Dec. 2008 of amount 1500 Rs. from canera bank ATM, but didn't get Rs., but amount had deducted from my balance, I had complaint from ATM Branch but they are not accepting, they are saying that "You have to complaint in bank from where your accout is /".
so i did complaint but till now i donot get anything.
my account detail is :=
account no:=[protected]
card no:=[protected]

The bill for the subject connection is not received at our address .hence we find it difficult to make the payment in time.We request you to kindly arrange to send the bill for connection [protected] at the following address.
Mr M.Ramkumar
General Manager
Canara Bank
Maker Tower E wing
14thj floor
Cuffe Parade
Mumbai 400 005

Regards,

the canara bank at davangere, pj extension branch is deprived of work force. whenever i go to the bank they are hardly 4 to 5 employees in the bank. and if we question the employees along with the manager are giving some irresponsible answers. they r saying that the employees are on leave for 15 to 20 days. and ask the customers to come after 15 to 20 days. no service. leave about service no proper response atleast. i dont know if its the condition of such high profile nationalized banks, where the customers have to go.

i request the concerned to take suitable actions if at all it matters in this country.

I HAVE MADE A CASH WITHDRAWAL OF RS6000.00 ON DATED 29.03.2006 AT 8.59 AM FROM ATM OF CANARA BANK, RAMGHAT ROAD, ALIGARH. MY CURRENT ACCOUNT NO 2242 IS IN LOHAMANDI BRANCH AT AGRA. DUE TO ELECTRIC FAILURE MACHINE STOPPED AND I COULD NOT GET MONEY FROM ATM. I HAVE REPORTED THIS MATTER TO MANAGER OF THAT BRANCH, HE REPLIED THAT YOU REPORT THIS MATTER TO YOUR AGRA BRANCH. WHEN I APPROACHED MANAGER AGRA BRANCH, HE REPLIED ME TO APPROACH BANGLOR (HQ). I HAVE REQUESTED TO ALL CONCERNED OFFICERS BUT NO RESULT AND I COULD NOT GET MY MONEY. YOU ARE REQUESTED TO DO THE NEEDFUL. THANKING YOU. RAJVEER SINGH (M) [protected]

Sir,

I Opened my NRE Account in Canara Bank, Aruppukottai Branch. But still now I am not getting my monthly statements upto this month. My NRE Account No : 33147, Arruppukottai Branch. So please arrange to Send the monthly statements contiously.