Canara Bank Complaints & Reviews

Sir,
Sub: Service charge collected by Sundaram Medical Foundation, Anna Nagar, Chennai-40, when debit card was used for bill payment-regarding.

On 27-07-09 I made a payment of Rs.489.60 as bill payment to Sundaram Medical Foundation. This included the service charge of two percent.According to rules no service charge should be collected from any customer. I informed the clerk, Mr.V.P. Guberan about this rule but he insisted that I pay the service charge if I wanted to pay the bill using my debit card. I had no choice but to pay the service charge also.

May it be brought to the notice of all private and public concerns that it is illegal to collect a service charge on debit/credit cards.
Yours truly,
Dayanand.

SIR, I AM SENIOR CITIZEN MY SISTER WANTED TO MAKE AN INVESTMENT IN BANGALORE SO I GAVE MY LOCAL CHEQUE(CANARA BANK) FOR INVESTMENT I TOLD HER TO TRANSFER HER FUND TO MY ACCOUNT THEN SHE GAVE RTGS FROM SBI BANK (HER BANK) IT IS ON 03/08/2009 MORNING 12 O CLOCK IMMEDIATELY THE SBI HAVE SENT THE AMOUNT AND GOT ACKNOWLEDGED AT TIME 13:14:54 ON 03/08/2009 BUT THE FUND HAS NOT BEEN CREDITED IN MY ACCOUNT ON NEXT DAY 04/08/2009 MY CHEQUE PRESENTED AND HAVE BEEN SAID DISHONOURED ALSO 250 RS HAS BEEN DEDUCTED IN MY ACCOUNT WHEN I CAME TO KNOW THAT ABOUT THE CHEQUE HAS BEEN DISHONOURED I MET CANARA BANK PEOPLE THEY SAID THAT YOU HAVE BEEN GIVEN GIVEN WRONG ACCOUNT NO AND AGAIN I WENT FOR VERIFICATION THEY SAID IT IS YOUR MISTAKE TO GO FOR RTGS ATLAST ON 12/08/2009 I MET SBI THEY SAID THAT CANARA GOT THE MONEY ON 3RD ITSELF AND THEY SHOWED THEIR ACKNOWLEDGEMENT IN ONLINE ATLAST I CAME TO KNOW THAT MY CANARA BANK BRANCH WAS NEWLY INTRODUCED BEFORE LAST 6 MONTHS SO DONT KNOW HOW TO RECEIVE RTGS SO THEY DELAYED TO RECEIVE MONEY NOW ON14THEY CREDITED THE MONEY NOW TELL WHOOSE MISTAKE IT WAS MINE OR SBI OR CANARA I GOT TERRIBLE MENTLE STRESS AT THAT TIME BECAUSE OF NO FUNDS AND I DONT KNOW WHAT HAPPENED TO MY MONEY FOR 10 DAYS AND SEVERAL STEPS THEY CAME TO KNOW THEIR MISTAKE AND CREDITED IF I DONT ASK THEY WILL SAY NO FUNDS ARE THERE I M HAVING THE SBI PROOF, MY STATEMENT WHAT SHOULD I DO FOR COMPLAINING AGAINST THEM(CANARA BANK)

I used canara bank ATM for withdrawal money by using IOB ATM card

I received a message " Transaction Declined" but Rs.2000 deducted from my account

I approached my IOB bank they said it will be credited automatically. Even after a week i did not get back my money

Please help me in this how to get back my money

ATM Name : Canara Bank
Vadapalani SUbhiksha

Account Details : IOB Anna Nagar
no.32324
Card Number : [protected]

Sir
I tried to withdraw Rs.500 from Canara Bank ATM located in Borivali(East) near S.T Depot Bus Stop Mumbai ATM at 8:00 pm, on[protected] time but got the message ‘Transaction failed’. But in the mini statement which I got from the SBI ATM shows a Rs 500.00 withdrawal transaction on that date; which is not correct.

You are requested to do the needful for corrective action and credit this amount to my SBI account No [protected] SBI Main Branch.Yamuna Nagar.Haryana(135001)

Thanking you

Yours truly,

Dear Sir,

few days before i went canara bank and checked my account details. they suddenly told me that i have to pay some penality regarding negative balance. i checked the status one particular day my withdrawal Rs 16000/- on that day i only withdrawn Rs 8000/- but the records showing doubble.

i given two complaints against this but so far no action. they dis acivated my ATM too.

My Account number: 26726
Branch: Hoskote Banglore

Regards
Praveen
[protected]@gmail.com
[protected]

Sir
I have a saving bank account in the canara bank, Sarita vihar branch. As on 2004 my bank account had a balance of Rs 78000/- approx. Due to certain unavoidable circumstances for 2years I could not go personally to the bank to get my pass book updated, however I regularly tried to communicate with the bank in writing and telephonically also so that my account doesnt become inoperative, and due assurances were given by the bank verbally. Later on, when I went to get my pass book updated, a saving balance of Rs 1500/- was shown in my saving bank account no 3699. I requested the bank manager and other officials to look into the matter who attributed the lapse to the software. Interestingly, the bank is not posting any entry in the passbook for the period[protected] i.e.2years.Supposedly, the bank authorities projected a problem which needed some technical expertise from their TM section in the connaught place.I personally went to the TM section where Mr R.B.Sinha Sr manager assured me that the problem will be solved within 2 days.TM section pointed out that the concerned branch should come up with the problem to them. The attitude of bank manager Sarita vihar was rude and discourteous to me. when I approached the TM section again, Mr Sinha was alrready transferred by that time and Mr Naresh Kumar was looking after. The latter took some time to brush up with the case and when I approached 4th time to him, he showed helplessness due to non availability of manpower and also intimated me about his plan of proceeding on leave. The next incumbent was Mr Bhaskaran, who showed straight reluctance to initiate a remedial action.When I approached bank officials again, they tried to push their problem again to TM section. I registered a complaint online also last month but no response has been received. Thereafter, I contacted circle officer Mr I R Singh in Nehru place branch also online and brought out all the facts in my complaint but, the bank authorities are not even acknowledging my complaints and written communication.
I therefore request your king self to look into the matter at earliest as I am in dire need of money and have been running from pillar to post withou any success.

Respected SIR / MADAM

My name is M.V PRABHAKAR, I have account in canara bank in vidyaranypura branch (Bangalore)
my SAVING BANK account number is[protected], on 3 rd /08/09 at 11.am i went to with draw 1500 rs from ATM(vidyaranyapura branch).
there i couldn't withdraw money, it was showing transition declined, so i went to SBI ATM(vidyaranyapura branch) ITS very close, even there i couldn't with draw money, BUT MY 1500 RS ( TWICE) ie 3000 RS HAS BEEN DEDUCTED FROM MY ACCOUNT. SO WHEN I WENT TO CANARA BANK, MANAGER & SOME STAFF ARE SPEAKING VERY RUDE, & THEY ARE NOT GIVING ANY PROPER INFORMATION TO ME.. SO I KINDLY REQUEST TO KINDLY CHECK & DO THE NEED FULL

my contact number=[protected]
mobile = [protected]/[protected]

Thanking you

M.V Prabhakar

Hi
My account is with ICICI Bank and since this Canara Bank ATM is near my house in Sanpada, Mumbai (Maharastra). The first transaction of 1000/- failed saying ...ATM can't dispense money. I continued with second transaction thinking in today's robotic age ATM's cant make a mistake. But didn't realize their business logic are offcourse written by underpaid, college intern or training programmers (I know this because I worked with them as a customer when I was working with Red Hat - The Linix company) of same amount which was a success.. Their ATM's have buggy Java code and at times all most 1000 ATM's used to go offline because they didnt catch exception in their JAVA program which feed balance to their ATM's. Can you believe till this date they feed data on ATM switch and can't do online banking or update of accounts like ICICI or other banks).

I checked my ICICI online account and was shocked to see that my account is debited TWICE with 1000/- each transaction. I have raised the complaint with ICICI bank and they promised to get back response from CANARA Bank in 8 days else they will approach VISA and will try resolving this issue in case CANARA refuse to pay money.

I am an Account holder of Canara Bank o[censored]lhasnagar, Branch, with ATM Card No.[protected] and account No. 55586.

I went to Ulhasnagar-4, Dena Bank ATM for cash withdraw on 10th may 09. When I operated Dena Bank ATM to withdraw Rs. 4000/- and 2000/-, system processed and display an error i.e. Transaction declained/ Transaction error. I have not received cash.

Later, I went to Canara Bank o[censored]lhasnagar-4...

after reading given below all correspondence you can understand my problem well



Follow up message
[protected] Forwarded message[protected]
From: rajan gupta <[protected]@gmail.com>
Date: Fri, Jul 17, 2009 at 8:24 AM
Subject: as given below
To: [protected]@canbank.co.in


sir
i am your 20 yrs old customer .my a/c no is[protected] in the name of (rajan gupta nad pravina gupta). we both govt employee. my wife operate this a/c regularly .due to ext counter we face many type of prob there. she visited many times for passbook printing between this period but always your printing machine is not working . she came back. it is not possible for us to go their regularly. so we miss entry from 01/02/2007 tp 31/07/2008. we demand statement every time but they told us that service chg will be deducted from your a/c against statement. why.
now your branch is cbs. whey we go their for any work they told us system is down.
come 2morrow for pass book printing
so i request you to issue me statement from 01/02/2007 to 31/07/2008 without taking any charges

rajan gupta
[protected]@gmail.com
[protected]
a3/183/1 sec-7
rohini


















hide details Jul 13 (3 days ago)


Reply

Follow up message
Dear Sir

- Show quoted text -
We have taken up the matter with our Customer Service Section, Circle Office, Delhi for necessary action. You shall be hearing from them shortly. You may contact them at [protected]@canbank.co.in or tel no.
[protected]
- Show quoted text -

sir i told them that i am also a bank emp with syndicate bank you can understand my prob well. I don't want to complaint against them
sir
please send me the statement between given period and close the matter at your end without taking any STATEMENTcharges

RAJAN GUPTA
A3/183/1 SEC-7 ROHINI DELHI 110085
27044890
[protected]
i not received any message from your delhi customer service station till date
22/07/2009
PLEASE DO THE NEEDFUL AS EARLY AS POSSIBLE
RAJAN GUPTA
[protected]@gmail.com
Reply


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hocss
to csscodel, me

show details Jul 25 (5 days ago)


Reply

Follow up message
Dear Sir

Please look into the matter and arrange for an early redressal of the complaint under advice to us.

TREAT THE MATTER AS MOST URGENT.

y/f

senior manager
canara bank
css, ho, blr

from 17th july i not received any satisfactory answer from your side
reg my prob

31/07/2009

[protected]@gmail.com
Reply

Forward

sir they are not taking seriously reg my prob

rajan gupta

[protected]@gmail.com
03/08/2009

when i was about to withdraw amount of 2000, transaction showed as unable to complete, but the amount has been deducted from my account.. so pls deal with my complaint.....

Dear Sir/Madam
Reffering to above subject, i am operating NRE account in the siwan branch of Canara Bank but my complaint is i never received my balance statement whenever i send money in my account and worried whether it is credited or not.
following are the details of my account

Mushtaque Ahmad Ansari
NRE A/C NO. 18759
Canara Bank, Siwan Branch
Bihar-841226

Please make arrangement so that i can recieve my account statement on regular basis.

My present address

Post Box No. 111427
Abu Dhabi
UAE

Email: [protected]@gmail.com
[protected]@yahoo.co.in

Mobile:[protected]
Tel:[protected]

From,
Prasanna S. Salian
SSCL
P.O.Box10066
Riyadh 11433, Kingdom of Saudi Arabia
Tel:[protected] Fax:[protected]
Mob: [protected]




To,
The Manager
Canara Bank
Dhahisar (East)
Mumbai

Sub: REQUEST FOR ACCOUNT STATEMENT
NRI ACCOUNT # 54071


Dear Sir,


This is in regard to my email dated 27/05/2009, 6/06/2009 and 15/06/2009 requesting repeatedly to email & mail my account statement till day.

Unfortunately in spite of several reminders over email and telephonic calls request I have not received the same. Therefore, I have no other option but to email you and bring it to your notice hoping that you will do the needful at once and oblige.

I look forward for positive response at the earliest.
[protected]@windowslive.com or at ps.[protected]@gmail.com



Thanking you,

Yours faithfully,

PRASANNA S. SALIAN

MY ATM CARD IS NOW STUCK IN THE ATM MACHINE AND I AM UNABLE TO TAKE IT OUT.THERE IS NO SECURITY IN FRONT OF THE ATM.THE BRANCH IN H-BLOCK, LAL MARKET, VIKAS PURI, NEW DELHI-110018.NOW CAN I BELIEVE THIS BANK?

I was trying from the morning to book tickets on online booking. I could able to do up to the payment stage. When I fill the bank account(debit card details of Canara Bank) and go for confirmation of my ticket, I am getting repeatedly the message of REDIRECT web site reference and not able to confirm my tickent. I do not understand what to do for getting the tickets booked online. Can the system help me to get my tickets booked today itself.

Sir / Madam,
This is to inform I, Mrs Neha Das had done one direct transaction from Canara bank atm on 14 / 07 /

2009 at 19:00 hrs near station road kalyan. The transaction was declined & interrupted as there was a

power failure.

However in the receipt which i had received from the other atm ( Indian bank ) shows the amount of

Rs 5000/- as withdrawn. I did this to just check if the transaction was completed or not.

Regarding this i have already submitted a letter with enclosed receipt of Indian bank atm to manager of

Canara bank, murbad road branch. but still my account has not been credited with the amount.

Please do the needful a.s.a.p,

Thank you.
My contact no [protected]
details:
record no :- 9307
bank :- Indian Bank
A/c :[protected]
Time :- 19:07
Date :- 14/07/2009
Place :- ATM Kalayan Station road branch.

Dear Sir,

This is to bring to your kind notice i am having a saving joint a/c no 20572 with Canara Bank Manimajra Branch Chandigarh . I used the debit card of Canara bank in the ATM of Punjab national bank to withdraw money of Rs 5000/- but could not withdraw due to some error code no 072 and my transaction declined, unable to process. but next day i found from my mini statement Rs 5000/ has been debited to my a/c no 20572....

Sir,

My CanaraBank Debit card No is [protected], My A/C No is[protected] and My name S.P.Meenakshi.

I had given my canarabank debit card for swiping in order to pay the bill for a purchased refrigerator at Vasanth & Co, adyar branch, Chennai on 8/7/2009. The cashier swiped the debit card in ICICI swiping machine for two times and told that for both the times the transaction failed. He informed me to pay the bill in cash. So I withdraw the money in the near by Oriental Bank of Commerce ATM immediately and found around Rs 14400 is missing in my account. While paying the bill in cash I told the cashier about the deduction of money twice already from my account. But he did not accepted that and showed that his account was not credited with the debited amount. When I verified with the canara bank passbook entry on 9/7/2009, it showed clearly that
Rs 7200 got deducted twice in ATM[protected]. I informed this to Vasanth & Co Cashier and gave a complaint to canarabank manager IITMadras branch, Chennai (card issued branch). Both are telling, it will take around 15 days time to credit the money in my account. Kindly do the needful for crediting the falsely deducted amount Rs.14, 400 from the failed transaction to my canarabank SB A/c NO:[protected] as early as possible.

Regards,
S.P.Meenakshi
Ph: [protected]

dear sir,
i opened nri account .my account no is[protected]

pls send my account statement as soon as possible

regards.
ramandeep singh

I Had used the canara bank atm as the sbi bank atm had no cash and i was in need of cash very urgent, all the process had been done but before the cash could come there was a power failure and the canara bank atm had no power backup, but the amount had already been debited from my sbi account, now the actual problem arises, the canara bank and sbi are blaming each other and making me to run pillar to post, what kind of service is this ...