Canara Bank Complaints & Reviews

I am a customer of Canara bank SNC Br Kumbakonam I have applied for Inter Net Banking for thrice in the month of April June and October 2008 As a core banking Branch the official said that they were processing my application form. My account is a simple SB account I request the official to look into the matter to take ncessary action

My father Late Sudhir Sarkar, who expired on 20th July’ 2008 had his savings account no. 5008 with your Sarat Sarani, Ballymore Branch. After his death, my mother Smt Ila Sarkar had been to your bank on several times to get the money lying in her husband account. She was asked to fill from like ‘Hindu Male Dying Intstate form (NF150)’ in her first visit, Locker from in her second visit, and again on her third visit she was given another set of ‘Hindu Male Dying Intstate form (NF150)’.

On all the occasions, none of your bank staffs were courteous and they misdirected her either due to their lack of knowledge or deliberately or they were casual in dealing with customers. I feel this was done by your employees due to her ignorance on the subject or inability to counter your staff.

Considering her harassment, though I stay outside my hometown took leave and went to your branch on 20th September’2008. On visiting the branch, I understand that by mistake as acknowledged by your Branch Manager, a form of Locker opening was given to my mother with an instruction to bring it in dully filled in condition along with the certification of Panchyat.

Ultimately, I had to meet your Branch Manager and he denied to hand over the balance (though it is very nominal) in cash and insisted me to open an account of my mother to transfer the money through DD or Cheque to avoid any future obligation though the other beneficiaries (me & my sister) had already given no objection to pay the money to my mother. After this whole episode your manager assured me that he will send a inspection team to my address for verification but it will take some time as there is staff shortage in your bank. Interestingly, my address had been verified by your bank official 5-6 months back at the time of my father’s sickness, which ultimately took his life. Unfortunately, after more than another on month no action had been taken by your manager.

In the view of the above, I sincerely request you to inform me by what standards of service provider like you unnecessarily harassed my mother who is 68 years old. Even if your company rules allow this type of service, is it not bad to misbehave/harass an old lady? I think it is not a single case of my old mother, it happens with other customer in such a fashion.

I sincerely appeal you to investigate the matter through your own channel and its findings corroborate my complaint. I expect your action will become the torch light for others.

Hope to listen from you shortly.

Dear Sir

I had opened up a Term Deposit in Canara Bank Rohtas Nagar - Delhi Branch in October.

Since I did not want the tax to be deducted at source, I asked for the 15G form from the Bank, which in turn refused to provide.

I request you to please clarify the same and instruct the Bank to provide the same.

Regards
Shobha

i am an account holder of canara bank Arumanoor branch.a/c no 12230.On 15th oct 2008 i submitted a check of state bank of travancore, Neyyattikarabranch.This bank is just 8 km away from canara bank Arumanoor branch.Only on 22nd oct 2008 they posted my check for collecting the money from state bank of travancore, neyyattinkara branch.So on 28/10/2008 i complaint to the senior manager mr. Manoharan one who is sitting in head office of canara bank statue Trivandrum.Mr.Manoharan telephone to the branch and told me to collect the money on 28/10/2008. So i went to Arumanoor branch, but the manager was not willing to give my money.He says, only on 31/10/2008 he can give the money.How long you take to clear a local check?Eight days they kept my check in their branch, is it my mistake?Why i should suffer because of staff's laziness?

I am having an NRI A/C with the canara bank, town hall road branch, Madurai for the past two and half years.I had sent INR 75, 000/- to my account on 23 August 2008 and till today it is not credited to my a/c, when enquired I was told as below,
1. D.D not recieved even after one month
2.When reported thro the Al Fardan exchange I was told the a/c name and number is different and cannot be credit in the a/c without confirmation.
3.Al Fardan exchange provided with proof of delivery(which was sent thro professional courier), then accepted &told D.D was misplaced.
4.Canara bank asked for stop payment and told to issue Duplicate D.D for me from Al Faadan Exchange, Abu Dhabi .
5. Al Fardan confirmed for stop payment to the canara bank(F.D) madurai .
6.Canara bank (F.D) replied payment was collected on 29 August 2008 itself by canara bank, town hall road-madurai.
7.The proof of the above transaction & corresponding letters will be presented against necessary action.
8.The Name of the Officers Involved in these Transcations
Mr.Ashraf Ali, Incharge of the Foreign Transcations.Canara bank, Madurai town hall road branch.
Mr.Selvaraj, Manager, Canara bank, Madurai town hall road branch.
Mr. Murugan, Canara bank (F.D branch) Madurai.
Waiting for the necessary action and confirmation with reply,

Thanking you,
shanmugasundaram
AbuDhabi.
[protected].

HI,

Myself Shailesh Donda account holder of CANARA BANK (Prabhadevi) branch. I was withdrawal money of rs 2000/- from canara bank atm surat and suddenly it can deducted rs 4000/- from my account. This was happen on[protected].

When i given application to surat branch for this thing they told me to give it on prabhadevi branch. I was gone to prabhadevi branch and they acceped my application but told me to contect...

my atm card was stolen .My saving acc. no is[protected] branch -varsova, mumbai

Please block my atm card, i do not remember atm card no.


Thanks...

This is about the employees at canara bank located at basaveshwaranagar (branch), bangalore. The employees working in this branch have to go for some attitude training or basics of how to speak with people.

When i went and asked about my cheque amount which was not been deposited in my account even after 8 days, there was no proper reply, when i asked this with the bank manager, he blocked my atm card since i had less then mininum balance, in my account, i even mentioned that i have deposited 2 cheques totalling 20, 000 Rs for that matter, 8 days before. He was not in mood of listening (typical for anyone in that bank!) and though he blocked my card from using it.

Anyway, i had cheques to withdraw money after waiting for 2 weeks, my amount was deposited in my account. I gave a cheque in the morning, they asked me to come at 2:30 pm in noon, not only for me, i have seen some old people waiting for long time, and employees here are taking their own time. This employees don't understand that people, don't have the patience to wait in bank for such long time to get the amount. I have seen other employees their talking harh, shouting at customers for no reason, i think for them, people look like some wild animals coming to bite them.

To get my atm card after a week it was blocked and taken back by an atm machine, i had to go and ask 100 people in that bank to get my card back, and they give a phone number to get the card from another branch. There they say some other reason, same thing when i called up the customer care.

WOW, canaran bank service to the customers are too damn slow. I would wish the employees there go and take a long nap in their home, instead of wasting peoples time in the bank

Is this way canara bank operates? Is this the way you treat your customers? What if me or someone wants money for emergency use, and wait whole day to get the amount? Sometimes the ATM machines won't work and same problem continues with the other atm in b'lore city.

I guess it is better some senior person from the canara bank have a regular check with banks in other branches or replace them. Manager of that particular branch is of no use. Or if this goes on, i would not recommend any one to open any type of account in canara bank.

I would like state that changing of emblem will never change the behavior of the person. uneducated people are thousand times better than educated people.

Canara Bank should educate their employees how to handle the customers in proper way. First ridiculous answering, no proper guidance, insufficient staff, not working of pass book data machine there so many difficulties facing with our Dilsukh Nagar branch, Hyderabad, India.

I was maintaining a savings bank with canara bank since last 20years. I observed most of the customers are not satisfying with the service providing by canara bank, Dilsukh nagar Branch.

Hence I request your higher officials please first change your minds not emblems.

I am manoj kumar singh my A/C no.238472, canara bank, , siwan, Bihar.My 5000 RS is pending since 03-04-08.
plz care about ny problem.I also submited hand written complane in bank.

I entered my ATM card into the machine and it didn't came out...I am not in my home place and don't know what to do

Dear Sir,

I being an SB account holder of Canara bank and I drawn a cash from nearest Canara bank ATM counter in mysore, Karnataka on 2006 of Rs.2, 000 only. The same been reflected in Pass book also. Later during the year 2007 they debited by account of Rs.2, 000 twice for which I written an aplication addressing the wrong entry for reversing to the Bank Branch Manager. Since then till today 3 managers came and transferred. But nothing been done. Moreover they are charging interest & compound interest on that amount. As our Finance Minister Mr.P. Chidambaram is appreciating the said bank as good service providing organisation and this is what the service I got till today.
Please find me some solution in good selves.

I have transferred Rs. 5000 from my ICICI bank account to my mother's canara bank account via online transfer on 30.8.2008. please find below details for the same.

Payment details for Payment Id [protected]
Beneficiary Details
Bank Name CANARA BANK
Branch VIVEKANANDA NAGAR, BANGALORE ( 1702 )
Account No[protected]
Account Type SAVINGS ACCOUNT
MICR[protected]
IFSC CNRB0001702
Payment Information
Payment Amount : INR 5, 000.00
Date of Payment : 30/08/2008
Payment Status : Success


I called the canara bank Manager, his staff made me hold the telephone line for 10 mintues but no answer. Again I rang from Doha, Qatar and he said that they have not still received. Please do needful ASAP. My mother is old aged and she cannot go to the bank again and again just to enquire about the money. They said not received ICICI bank says payment successful. How can I track this transaction please.

Best Regards,
Austin M. Lewis
Doha, Qatar.

Canara Bank has been promulgating a changed logo and changed working style in the competitive environment. However, when we approach the Bank we are facing the old depleted faces with no energy to serve their clients. I have an account in Canara Bank and the salary is credited there. Inspite of the fact that our salary is remitted through ECS, it takes further 4-5 days more to credit the amount in our accounts. When you approach for updation of pass book, either the printer is not working or the responsible person is not available. It is also felt that they are very upset to do such job for their client and always there is always a tussle for geting a pass book updated.
This happens in Canara Bank, Parliament Street Branch where all the facilities are available but there is a lack of good persons.

Hello,

I have transferred Rs. 5000 from my ICICI bank account to my father's canara bank account via online transfer. I have sent mail regarding this to ICICI and they have provided it has been succesffully transferred to canara bank & please find below details for the same.

Payment details for Payment Id [protected]
Beneficiary Details
Bank Name CANARA BANK
Branch ISHANPUR, AHMEDABAD ( 380 )
Account No 1238
Account Type SAVINGS ACCOUNT
MICR [protected]
IFSC CNRB0002709
Payment Information
Payment Amount : INR 5, 000.00
Date of Payment : 03/07/2008
Payment Status : Success


But canara bank executive has said that they have not still received. Please do needful ASAP and need contact details (phone number & email id) to concern canara bank person and manager.

Best Regards,
Pratik

MY ATM CARD IS NOW STUCK IN THE ATM MACHINE AND I AM UNABLE TO TAKE IT OUT.THERE IS NO SECURITY IN FRONT OF THE ATM.THE BRANCH IN COIMBATORE PEELAMEDU AREA NEAR PSG ARTS AND SCIENCE COLLEGE.NOW CAN I BELIEVE THIS BANK?

I had taken the existing connection while in service with Canara Bank Now I am retired from the Bank and hence would like to change the plan. Please now cover me under the plan AES199Talk. My phone number is [protected].

I want to register as a fresh user for the airlel user group to view my bill details etc through the net. I think I have forgotton my user id and the pass word. Please inform the procedure for the same.

Further a few days back I have already registered for a change in the address. My present address is 39/1 5E Aspen Garden Hesargatta Road Behind Reliance 8th Mile Bangalore 560057. Please inform whether the change is since recorded and whether my future bills would be posted tome in the changed address.

With Regards

M D Kannan

I REGRET VERY MUCH TO INFORM THAT I HAD CURRENT ACCOUNT WITH CANARA BANK, P.N.ROAD BRANCH.

EVERYTIME I HAD PUT CLEARING CHEQUE, THEY HAD TAKE ABOUT 3 DAYS FOR CREDIT THE AMOUNT IN MY ACCOUNT.

AND WHEN WE ASK ANY HELP ENQUIRIES THEY HAVE NOT RESPONSE ANY WAY EVEN THE SENIOR MANAGER ALSO SAID HIS ANSWER VERY POORLY.

THEY ARE MAKING ME TO IRRITATIONS AND I M NOW BADLY UNSATISFIED ABOUT THEM.

MAY SENIOR OFFICERS LOOK INTO THIS MATTER.

I ALSO PROPOSED TO CHANGE MY ACCOUNT TO ANY OTHER BANKS.

I have trannsfered Rs.6500/ on 04/06/2008 from ICICI BANK MADHAPUR BRANCH IN HYDERABAD to a/c No.AC[protected] name N.Brahmaramba AT AHEMAD NAGAR BRANCH IN HYDERABAD OF CANARA BANK


BUT TILL TILL DATE AMOUNT IS NOT CREDITED TO ACCOUNT.
ON COMPLAINT TO ICICI BANK THEY INFORMED THAT the said funds has been successfully transferred from ICICI side on June 04, 2008 with the reference number 64189699 to Canara bank through NEFT.
NOW I REQUEST YOU TO ENQUIRE WHAT HAS HAPPENED TO THIS AMOUNTS.

I bearing card no [protected] had forgot pin code please issue me pin code so that I can operate ATM of CANARA BANK