ClearTrip Complaints & Reviews

I have booked a one way ticket from Hyderabad to Amsterdam on 18th February, 2010 for travelling on 22nd Feb, 2010. I got a confirmed ticket which is attached below. On the date of journey just before leaving I gave a confirmation call to Cleartrip then they informed me that flight is cancelled due to some airline strike. They promised some alternative and after an hour they could not do so. As there was not a confirmed ticket to my destination...

Cleartrip.com is a fraud. At the time of booking the website works perfectly since there is an inflow of cash to the company. But at the time of cancellation, the website displays a meesage that the Railway's online service is creating a problem and it cannot cancel the ticket. they tell us to send a mail for cancellation which takes 60 days for refund which means they are holding our money for 60 days. Good Business utilizing the money...

Dear Forum,

I along with my wife had made a trip from Kolkata to Ahmedabad to attend the marriage ceremony of my relative in December 2009. The ticket for the said trip has been made through Cleartrip on October 06, 2009. Out of the various alternative provided we had purchased the two tickets for Kolkata to Ahmedabad (IC7618) scheduled on December 10, 2009 and two tickets from Ahmedabad to Kolkata (IC7617) scheduled on December...

I booked train tickets using cleartrip.com on 27 Oct, 2009.

As part of their promotion going on that time, I was eligible for Diamond vouchre worth Rs.4000.00 of Surat diamonds. I was informed that the voucher will be send to my email within 5 days of my booking

Regret to state that I have not yet received the vouchers till date & any calls to their customer care no.s are not answered/ not addressed.
br...

Cleartrip is a fraud company. I am using services of this company from last 1 year. In last month I booked an air ticket from this company and in fare rules it was clearly mentioned this is a refundable fare. Due to personal reasons I cancelled the ticket but they are showing refund amount as Rs. 0.

If refund amount is Rs 0, this means it was a non-refundable ticket but they fooled me by mentioning it as refundable. Still...

I HAD TRIED TO BOOK THE AIR TICKET FROM BOMBAY TO KOLKATA BUT THERE WAS SOME PROBLEM IN THE PORTAL OF CLEAR TRIP THEY DEBITED THE AMOUNT AND DID NOT BOOK THE TICKET AND GIVE MAIL REPY THAT THERE IS SOME PROBLEM AND TICKET IS NOT BOOKED YOU WILL BE GIVEN FULL AMOUNT REFUDN IN 24 HOURS THIS MAIL I GOT ON 18TH OF SEPT 2009 . PROBLEM ALSO OCCURED ON 17TH OF SEPT 2009.
BUT TILL TODAY I HAVE NOT RECEIVED THE AMOUNT BACK IN MY ACCOUNT. TODAY...

I planned to travel from Bangalore to Delhi. For booking tickets I normally used to book through cleartrip.com because here at on site I can get fair of almost all flights and I can choose according to my convenient timings and fares.


But with my current experience I have decided never to see cleartrip. When I searched through cleartrip for the fare I got minimum price as 5721.00 for indigo flight and booked it. I...

On 07.09.09 ,I was booking ticket on-line using cleartrip.com site for flight from kolkata to hyderabad for 16th oct,09.payment was released from my a/c thru netbanking for rs 2405.00 vide SBI ref. no. IG10713107 to cleartrip.com transaction account , but ticket did not release.I tried to contact thru telephone but no response. Neither mone has been sent back to my a/c till 7-25 pm of 09.09.09.Please help me to get back the money.My mobile...

Booked a ticket for Delhi-London-Delhi. They took out money from my Account, but the ticket is not confirmed, and now they are saying the rates have gone up.

It seems they don't have a Online System, and are a Fraud Outfit, taking out money from people's account, and using it.

Consumers need to get together, and see to it that this company is shut down, and they do not fraud more, innocent customers....

Dear All,

I have booked a train ticket on 23/04/2009 through www.cleartrip.com. Due some reason i wanted to cancel that ticket so went for a cancellation option and it was not working, so i called up their office and ask them to cancel it, they said they will do and as precautinery measure they ask me to drop a mail to Indian Railway also, which i did.

Today after almost 90 days and numuros calls to cleartrip...

Hello

I tried to book my ticked on 4th July 2009, but due to the error came on website my transaction got stopped in middle. But Rs 3, 988 got deducted from my account.

Since morning I was tried to contact customer care but nobody was picking the phone. Finally one of the executive picked the phone and promised me to resolved the query within 2 Hours. But nothing happed in that 2 hours.

I tried...

I had booked train ticket on 5/5/09 as a guest in the name of my friend sujit pattnaik from sbp to secundrabad and payment was made through net banking ( SBI ) and sum of Rs 398/- was tranfered to A/C No [protected] on the same time, but unfourtunatly my ticket was not booked nor I got the ticket nor my money, after which I contacted costomer care of cleartrip but could not contact as the number given are always out of order, so I mailed...

I booked 4 air ticket using ClearTrip from Ahmedabad to Delhi. The Trip id is:[protected].

The ticket clearly states that " This ticket is classified by ClearTrip as refundable".

However, when I cancelled the ticket, they informed me that this is a zero base fare ticket and can not be refunded.

Even after speaking to the ClearTrip customer care people 2 times, I was not given any refund.br...

I have booked a ticket with cleartrip.com and cancelled the same ticket also but the refund of Rs.1330 id due from past 1 month but not yet refunded, The transaction is made via credit card n the site has many refund pending also of mine but this is really taking a long time.

The site is showing the below status of the transaction.

Dated 18 Apr, 2009
Trip ID[protected]
Booked by Mr. Sambhav Agarwal...

I booked ticket with 'cleartrip' for my wife and child (Mumbai-London-Mumbai), yesterday. I chose them over other options to buy from 'makemytrip', other agents and the Airlines directly. Infact they were costlier than 'makemytrip' even post negotiations.

I paid them Rs 53, 500/- within 2 hrs of the confirmation and submitted all the documents as desired by them much ahead of 6.00 PM deadline...

I booked an airline ticket on cleartrip using citibank netbanking.My ticket has not been booked and amount has been deducted from my account.When i call cleartrip they say citibank has not deposited amount in our account so we cannot confirm your tickets.Whe i call citibank they say we have deposited the amount and it is a mistake on their part. so both the companies are playing blame game on each other. In the process I ahve already lost...

Respected Sir/ Madam


Please note that the product received is not the same as shown on the net. Kindly see into the matter and revert back

the order placed was for

Tn. ID Merchant Partner Product Title Qty RAte Amt

15816090 Stylishgifts 25 pcs &knife[protected]
Combo offer- 25 pcs multi toolkit
with attachments Army Knife


Kindly...

This is with reference to my request for cancellation of Deccan Airlines ticket no.8370058. I had booked the ticket on 17th Aug 2008 for three passengers--Mr.V N Purushothaman Pillai, Mrs.Vimala Pillai and Ms.Pankajakshiamma Pillai for a journey from Kochi to Mumbai. The travel date being 24th Nov 2008. But due to personal reasons the it was not possible to travel on the given dates.Hence, on Nov 4th or 7th Approx i had personally called...

I had tried book three tickets (Tatkal) on the 19th of January 2009 (Monday), from Madurai to Chennai in Guruvayur Express (6128). The entire ticket booking process was not completed, however the money, amounting to Rs. 1145.00 was debited from my ICICI credit card account. The money has still not yet been credited back to my account....

Hi,
I had a telecon discussion with ClearTrip for my Air ticket reshedulling from 20th of nov2008 to 21st Nov 2008.The TripId was[protected].But they didnt did.On 21st when I made a call to Indigo abt it they said that there is no such request from ClearTrip.Due to which I have to miss my flight as well as I have to bear the cost of it.
On the 21st I asked the same with Cleartrip they started saying there was technicall fault...