[Resolved]  Anjali Jewellers Barasat — Bad Behaviour customer harrasment

Address: North 24 Parganas, West Bengal

To whom so ever it concerns,
My parents have bought gold and diamond jeweleries for my marriage from this ANJALI JWELERS Madhyamgram branch. It also contain an engagement diamond-gold ring of groom. After 7 days of engagement, the shining color of the ring faded and it looked really dull.

We went to the store with this complaint. But the supervision executive Mr. Amit Malakar out-rightly refused to understand our problems and kept on telling that it is our fault that while buying we should consider that the color of this sort of design will fade . he even denied replacement saying that 85% will be only consider . My question is :
- Should not the salesman tell us that the color will fade ?
- Also now Mr Amit Malakar is saying that he can re-polish it but there is no guarantee of the polish?
- Beside he excited my dad, who is heart patient by his irritating conversation

In a way ANJALI JWELERS have not only embarrassed me in front of my in laws but their extreme rude behavior and unpleasant customer relationship made me realize why in India we are still so helpless and how can store like this stay open.

To the consumer court my appeal, please help me .

Sayani (a duped customer of Anjali jwelers Madhayamgram)
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Dear,
I am writing this to bring your attention. I am not satisfied with your staff services. I took Purchase 12/06/2021
Sreerampore Branch I was very upset with your two staff performance.They used to deal with me and my wife quite
In efficiently and did not show their interest which them most show while dealing with very badly.
I have been a customer client of your business but now I am completely disappointed.I expect better customer service for anjali jewellers Shreerampore anjali jewellers
ganesh prasad bari's reply, Jun 11, 2021
Its purchase 11/06/2021

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    Anjali Jewellers Barasat
    Barasat
    West Bengal
    India
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