Bajaj Auto Complaints & Reviews

Reminder-1



Dear Sir,

Waiting for reply.



Thanks & Regards
Piyush Gour
Cell no.[protected]


[protected][protected][protected][protected]

From: Piyush Gour
Sent: Thursday, May 28, 2009 11:02 PM
To: 'CUSTOMER SERVICE'
Subject: RE: Problems in Pulser- 150.



Dear Sir,

Dealer is not able to resolve the problems, I gave my vehicle for servicing to your Indore dealer M/S Rukmani Automobiles on 23/05/09 they returned my vehicle back in 06 days but problems was not resolved & they charged 295/- Rs. for spares & 140/- Rs. as servicing charges. In last service they charged Rs. 510/- for spars. All services done by your authorized dealers. As per my earlier mail I am facing all these problems from last one year & I am not satisfied with vehicle performance. Is this my mistake I was purchased Bajaj auto’s vehicle please look onto the matter otherwise I will take necessary action.





Vehicle details’ are as follows-

1. Engine number- DHG-BPK-15452

2. Frame number- MD2-DHD-HZZPCK-15403

3. Registration number- MP09-MN-5349

4. Odometer reading- 9280 km.





Thanks & Regards
Piyush Gour
Cell no.[protected]


[protected][protected][protected][protected]

From: CUSTOMER SERVICE [mailto:[protected]@bajajauto.co.in]
Sent: Monday, April 20, 2009 3:48 PM
To: Piyush Gour
Subject: RE: Problems in Pulser- 150.



Dear Sir/ Madam,

We are in reciept of your mail and noted the contents. We have raised the complaint & the number is 7181


With Warm Regards

Customer Care Cell


[protected][protected][protected][protected]

From: Piyush Gour [[protected]@eicher.in]
Sent: Saturday, April 18, 2009 9:58 AM
To: CUSTOMER SERVICE
Subject: RE: Problems in Pulser- 150.

Dear Sir,

As per my earlier mail I am facing following problem from last one year & dealer is not able to solve the problems-



1. Gear shifting hard & noise from transmission. (Requested to change the transmission)

2. Problem in carburetor turbulence during driving less fuel efficiency.(Requested to change the carburetor)



Vehicle details are as follows-

1. Engine number- DHG-BPK-15452

2. Frame number- MD2-DHD-HZZPCK-15403

3. Registration number- MP09-MN-5349

4. Odometer reading- 8560 km.



Please resolve the problem as earlier as possible.

Thanks & Regards
Piyush Gour
Cell no.[protected]


[protected][protected][protected][protected]

From: CUSTOMER SERVICE [mailto:[protected]@bajajauto.co.in]
Sent: Monday, June 30, 2008 10:32 AM
To: Piyush Gour
Subject: RE: Problems in Pulser- 150.



Dear sir,



We have received your mail & noted the contents.



Kindly provide us your vehicle registration no. so that our service team can get in touch with you.







With Warm Regards





Customer Care Cell



P Please don't print this E-mail unless you really need it. This will preserve trees on planet earth.




[protected][protected][protected][protected]

From: Piyush Gour [mailto:[protected]@eicher.in]
Sent: Sunday, June 29, 2008 7:26 PM
To: SERVICE BAL
Subject: Problems in Pulser- 150.







Dear Sir,

On dated 30.01.08 I have purchased Pulser-150cc. from your Indore dealer MS Rolta automobiles vehicle details are as follows-



Engine No.- DHG-BPK-15452

Frame No.- MD2-DHD-HZZPCK-15403

Vehicle running- 2837 Km.



I am facing following major problems from the second day of purchase-

1.Front wheel disc break jam. (Corrected by dealer in first service but some noise is there in break.)

2.Problem in carburetor reported in first & second service but not resolved.

3.Gear shifting hard & noise from gear box while running, vehicle comes automatically in neutral gear while running in 1st or 2nd gear( not every time it is happening some time, reported in both services but not resolved).

4.less pick up.



First service done by Rolta automobiles Indore & second service done by Sojatia automobiles Indore.

Rolta automobiles closed his dealership from last 02 or 03 months.



I am facing all these problems for the initial kilometers of vehicle, please resolve the problems as earlier as possible or give the contact details of your service engineer.









Thanks & Regards

Piyush Gour

Cell no.-[protected]

i bought bujaj pulsar on jan 8 2009 from that am facing problems delers changed bhor piston but problems presistance till dated now they are telling it was an manufacturing fault cranck shaft size is small thats y heavy noise and poor pick up my byk is under warenty plz solve my problem ...jayakumar...[deler vds sayar bajaj sainathapuram, vellore, tamilnadu, india. this is fro jaya kumar vellore no, 11, rajamanickam street shenbakkam, tamilnadu india

The Bajaj Pulsar 150 Bike. 2006 MODEL. The Bike silencer has got damaged.
Shortly after i bought the bike- almost 10 months - i noticed a spot forming on top of the silencer. I thought it may be oil splashed from somewhere. Slowly it started growing larger. After a while, i asked the service personal the problem. He said the silencer is rusting from inside. Only 17, 000 kms of distance travelled so far. only till date.Last week i gave my bike to another service centre of the same vendor, , He noticed the silencer and said that this is a typical complaint for this model and whoever approached the company had got the silencer replaced. I felt cheated b'cos this knowledge did not reach me from the other service centre - which i use to frequent-Later i heard it from a couple of other people also.
Please do the needful to get the silencer replaced by the Company, which was a manufacturing defect.

Hi

I bought a Bajaj Wave in October 2005. Now I am facing a problem to maitain this vehicle as the spare parts are not available and non of the Bajaj service centers in Hyderabad do servicing of this vehicle.

Monika Raj

I have purchase a bike from Bajaj auto limited make discover from Shiva Scooter agency, Ghaziabad my bike detail is given below:

R no-UP 14AD-7055

engine No- DXEBNA30505

Chasis No-MD2DSDXZZNAA29338

I have taken loan on dated jun-2006 for 8 installment . I have given all installment but yet not received RC

Please issue to me my RC copy so that I can remove Hypothecation on my RC.


regards
mahendra kumar chawla
14/102, vasundhra
ghaziabad .

Sir / Madam

I, Prem Chand Mishra, R/o 90, Kavita Colony, Nangloi, New Delhi-110041, had purchase a pulsar bike no DL 3S BF 6981 which was finance through DSA and the bank was ICICI Bank Ltd. I have paid all the installments (16) regularly 10th of every month from Dec 2007 to March 2009, However, I have received NOC from ICICI Bank Ltd last month but till today I have not received my RC.

Please do the needful as soon as possible

Thanking YOu

Prem Chand Mishra

Mob: [protected],[protected], [protected], [protected]

Sir / Madam,

I have purchase a motorcycle 150 pulsar DTS-I on 05.11.2007 in the name of Prem Chand Mishra, R/o 90, Kavita Colony, Nangloi, New Delhi-110041 through DSA financer and the bike was purchased from Dewan Auto Baja, Lajpat Nagar Central Market. The finance was made by ICICI Bank Ltd. I have paid all the 16 installments of from Dec 2007 to March 2009. However, I have received NOC from ICICI Bank Ltd in last month but till today I have not received my Registration Certificate (RC). I had gone many times to Showroom but every time they told me that you can only get your RC from the financer.

Sir, from last 16 months I am facing lots of problem regarding traffic rules. I have paid 600/- rupees two times for RC.

Please register my complaint as soon as possible. I wil be so obliged to you.

Thanking You


Prem Chand Mishra

Mob: [protected],[protected], [protected], [protected]

"MGB Kukatpally" has the worst "Afeter Sale Service" they have behaved Rudly and spoil my PULSAR the LH Light switch was found loose within warranty and they told me they have no stock I went there thrice for the same and they kept postponing the same saying no stock today they tell it is not covered under warranty and when I asked for it in writing they have written damaged so not replaced they also broke the rear danger light reflector which i was told- also was not in stock. When ever I gave my bike for service all they did was wash the same and return it none of the complaints were attended like loose parts and the like.My bike is now out of warranty and they are suggesting to go for insurance claim... my question is why repair the switch with cardboard packing in the first place is this bajaj tech. The service guy says the Manager knows nothing and refused to replace the switch even after the Manager asked him to, his contention was that only the tail light was endorsed on the old bill when all the staff know fully well I have been repeatedly going for the same part, now he says I will not replace, If the part was not to be replaced he should have told me in the first place and charged for it why should he say it is not in stock. And every time there is a different person and I have to explain the whole thing to him why is your service ethics so eroded... I have used the Bajaj 4S and so I know the switch assembly is costly and I assure you sir I have not broken nor damaged it so why should The service person deny the replacement after waiting for the warranty to be over...

Sir,

I bought a Bajaj XCD 135 on 20.50.2009 from Rajiv Raj Bajaj Showroom, A-6, Near Durga Puri Chowk, Shahdara, for Rs. 51000/-. The bike is giving problems like the rear wheel skids, the mileage is less around 50 kmpl.

Therefore, I request to confirm whether the price as I paid, is right, as someone told me that he has bought the same new bike for Rs. 48, 000/-, why the difference is there ? And also solve my problem of skidding tyre and mileage as claimed by the Company.

Dear sir
I have purchased bajaj ct 100 byke bearing no. WB 54D 3014 from Roy Auto Centre, Bolpur throuh Car loan from State Bank of India, Shantiniketan Branch. I have alredy made payment in full. But till the date I have't received NOC i.c. No bojection Certificate from your end.

This is for your information and necessary Action.

Yours faithfully
DHANANJOY CHATTERJEE...

DAER SIR

AS I HAVE MENTIONED EARLIER I HAVE PURCHSED A BAJAJ XCD 125 DATED[protected]AFTER SIX MONTH IT START BUBBLING. I REGULARLY COMPLAINTS ABOUT IT AT YOUR AUTHORISED SERVICE CENTRE NAMED SHIV BAJAJ, SARAI KHAWAJA, FARIDABD BUT IN VAIN. THEN I WROTE YOU THRU YOUR COMPLAINT LETTER AT PUNE ADDRES WHICH I HAVE GOT IN MY SERVICE BOOK BUT THERE IS NO RESPONSE. DEAR ITS VERY RISKY TO DRIVE WITH BUBBLING. NOW THE SHIV BAJAJ SAID THAT BOTH THE TYRE WILL BE CHANGED. PLEASE TAKE N/A AS SOON AS POSSIBEL

Dear Sirs,

I had purchased your make model Pulsar 150 on January 31, 2007 from Rolta Motors, Kolkata under Reg. No. WB01Z 8836.
Since then my motorcycle is regularly under your servicing with M/s Rolta regularly without any fail.
I had made all the replacement of spares when and whatever is required to be change in this duration as suggested by your service engineers.

Few months back, I was suggested...

Dear Sir,

I have been financed pulser bike from your company vide proposal no 193763/- and I have issued post dated cheques.

This is very frustrating that inspite of sufficient arrangement each time to clear my istalment in bank your men are repeatedly harrasing me saying your cheque is bounced and ask for cash payments.

There has never been a case when fund were insufficient to your your instalments and I fail to understand how can cheque be returned by our banker. I ask for presenting me the cheque which has been bouned with our bankers note so that I can sort out with the banker how the cheques are returned by them.

I must lodge complaints either against our banker or against Bajaj Finance for frequent harasment and creating tension in my mind.

You are requested to look into the matter and provide me the details of cases which has has been bounced back with our bankers note and instruct your concerned person not to call me unless I am provided with the documentry proof of cheques bounced.

Regards,

Ram Kumar Joshi

sir,
I purchased one bajaj pulser 150 dtsi through your bajaj finance, price of byke Rs.68000 /- includining all taxes & accessaries. i opt for 18 months, emi is Rs.3025. and i paid Rs.26000/-. I requsting you please clarifi what is the intrest amount of my loan amount, what is the processing carges for this.my delar asking me money for electronic clearence charges it is included in your proce.fee or not please clarifi.and one more thing he has not given me service book to me, is it necessary to keep service book with delar.
thank you

With reference to my previous complaint I would like to add that my proposal No. is[protected]

i purshased bajab motorcycle more then 2 year passed but BARODA AUTO CENTRE, OLD PADRA ROAD, baroda (gujarat) not given me RC book. i taken loan from our compamy and they demand RC book i approached bajaj deler Mr. Devang Patel mobile no.[protected] and bajaj auto sales officer at ahmedabad MR. SANKAR mobile no.[protected]. more then 200 e-mail and phone call done but nobody give proper response.

please look into the matter.

Thanks & Regards,

SATISHKUMAR J. PARMAR
B-46, MEGHAPARK,
NEAR MATRUKA SOCIETY,
VASNA ROAD,
BARODA (GUJRAT)
MOB.[protected]
E-Mail - [protected]@bharatpetroleum.in

Dear Sir,

I had purchased Bajaj Pulsar 180 in the year 2007 and was Hypothecated with Bajaj Auto Fin. for 1 year
(12 mts ), all my EMIs are Paid within Time & my Loan is Nil but I have not yet Recieved N.O.C Letter of Hypothecation which I need very Urgently.

My Details -

Proposal No[protected]
Registration No- MH12 EH 6843
Reg. Date[protected]
Name - JAYESH. JAVIYA
Contact No- 0 [protected]
Address - PUNE
[protected][protected]
Reply Soon...

I serviced my Bajaj Pulsar 150 CC last year in Suman Service Station, Noida, UP.

Just after one month I found my bike giving bad noise and suddenly after 2-3 days I started giving rattling noise and stopped running.

I take it to the local mechanic and he told me that there is no engine oil and your piston, crank shaft and clutch plate are burnt. I told him to do nothing and re-pack by bike and give it to me.

My bike was just 1.5 years old that time. Till now I'm not able to trust any-one out here in Noida to repair my bike.

What should I do?

My complaint is:
1. Why just after 1 month the engine oil got finished?
2. What about the 3 engine parts, I think Suman bajaj guys have replaced them?

Sir / Madam,

I would like to register a complaint on the service of the Insurance company in regards to my insurance claim.
My Claim number is: - [protected].
My Bike was stolen on 27th May 2009 and I have logged a call about my vehicle’s theft with the insurance company on 28th May 2009. The investigation process was assigned to KMS ASSOCIATES on 28th May 2009. I was told by the customer care that someone from KMS ASSOCIATES will contact me to investigate on the same. But no one even bothered to call me and it’s been 12 days as of now so I called the KMS ASSOCIATES at number [protected] this person was initially assigned to investigate he told that he was in Bangalore and will come only after 2 days. But he didn’t call. Later this was assigned to another person named Suresh ([protected]). This person doesn’t even seem to bother calling me and if I call back he tries to give some excuses not to come.
I have got my NOC, Hypothecation cancelled, RC, Insurance copy and FIR. I told suresh that I have all the information he needed the only thing is he needs to come to the place of theft and investigate. But there is no response from him.
I hope this complaint is taken seriously and further process of investigation is completed.

BAFL NOC not recived
sir
I have purchased a two wheeler from Mahi Bajaj, Godavari khani.Karimnagar dt. A.P. (Main branch was at Mancherial Adilabad dt.)on October 2006 through bajaj finance. the proposal no. is 2337 and vehicle no is AP 15AD 0359 and my all dues are cleared, from the last 6 months am contacting BAFL Pune to their phone no.[protected] for NOC and my vehicle registration original documents which is kept in their office. The receptionist told me your all dues are cleared, we are sending your NOC with in a week. But so far Iam not received
regards
Rapalli Raj kumar
Mobile [protected]
Land line[protected]