Eureka Forbes Complaints & Reviews

Eureka Forbes — EUREKA FORBES A FRAUD,CHEATER

Dear Madam/Sir,

Please refer my earlier mail dt 04/03/2011, regarding non functing of water purifier , supplied by a fraud company EUREKA FORBES LTD.

Myself Naval Kishore Agarwal from New Delhi. I bought TOTAL SENSA water purifier on 22/02/2011 through your customer sales specilist Mr. Deepak Ran/ & Satish Yadav .My cust ID is [protected].

The system was supplied to me on 23rd Feb2011. But your technician has come on 25th evening to install the system, after my repeated request for installation. when he tried to install the system , their was huge water leakage from the system. your technician informed that some filter is broken due to transportation, but dont worry , I will come tomorrow with new filter & put your system in operation.

But unfortunately my system is lying idle till date . I have given more than 20 calls to your technician , but he has not turned back, he is saying , please register your complain at 39883333 , i.e EUROHELPLINE, when I called euro helpline they tod that they cant help me please call[protected]/24/25 , but no one is picking phone here . Finally one person came ten days back , he saw the system from outside ,& infomed us that this type of problem is beyond my capability. Then we asked him now whom we can contact , he replied you can contact Mr. Maniyan [protected] , He is the service head of company. After contacting him , he told it will done within 24 hours. Finally his 24 hours ended on 17/03/11, a person came with Nano filter , he informed water leakage is because of this filter, as company has supplied you damaged filter. He changed the filter & left.

After one hour we saw that water leakage once again started , I tried to contact Maniyan, but now he is not picking the phone.I called him atleast 40 times.
But no reply.

Finally my system is not working , One month is about to over. You people are really big fraud , cheaters.

Please take back this system, & return my money, otherwise I will be forced to move to consumer court .

Naval Kishore Agarwal

Dinesh Kumar - [protected]

Breach of Trust and Violation of Business Ethics

I have been the victim of a mislead, mis-sell, dump & forget scam by some personnel of Eureka Forbes. The total loss to date is in 7 (seven) digits INR. I have material over Rs 6 Lacs in stock which are turning to dust.. the result of poor after sales service & unkept promises of a Sales Return. Eureka Forbes senior management has also not responded to my appeals for reasons best known to them. Irrespective of the huge amount of wealth destroyed, this is my effort to make my friends aware o[censored]nscrupulous dealings by people who would destroy a business worth lacs for their personal career gains. In this public folder you will find some of the actual documentation & history of this scam.

SCAM HISTORY: http://www.datafilehost.com/download-4721ccbe.html

Eureka Forbes Sales Representative Manesh Bhoske employee code 9003011, took booking cheque for Vacuum Cleaner dated 21st March 2013, promising delivery in 4 days.
Follow up made in march the sales representative said because of audit he is not able to deliver product. On 8th April, he said that the company is directly shipping across products.
Complaints at Head office have not given any resolution.
I am lodging a case of cheating against the employee.

Eureka Forbes Sales Representative Manesh Bhoske employee code 9003011, took booking cheque for Vacuum Cleaner dated 21st March 2013, promising delivery in 4 days.
Follow up made in march the sales representative said because of audit he is not able to deliver product. On 8th April, he said that the company is directly shipping across products.
Complaints at Head office have not given any resolution.
I am lodging a case of cheating against the employee.

aquaguard water purifieer. protect plus

Please suggest me? which all the parts will cover under warranty and which are all not?

manufacturing defect need to take care by company not by the customer.

Dear sir,

I am SUDALAI SURESH, L&T Manager, Padiyanallore. I was purchase the AQUAPURE RO NANO water purifier (before two months), when the machine was installed that day onwards the machine repair. I was compliant so many time to the customer care and service center also(complaint Number[protected]. Till the machine is not service and now the machine is not working.so, kindly change the machine (or) return the money to me.

Note:1. The machine is purchase at Rathna Store, T.Nager

Regards,
C.SUDALAI SURESH
[protected]

Eureka forbes Water Purifier — no service since last 15 days

NO SERVICE FOR THE LAST 15 DAYS.Offenly the purifier make troubles and the service people not attending the complaint. This is the 4th time it shows trouble in 4 months.

useless company, i even sent mail to the administration and none of them bother to take any action.

Aqua Guard Eureka Forbes — Atrocious Service

Need somebody from Aqua guard office to contact me immed. My aquaguard had not been working for 2 weeks now...the Amc company has very bad service...need someone to contact me urgently from aquaguard.

i am feeling dejected and harassed by the service of the eureka forbes company.some strict action must be taken against them.please do something

We stay in bilaspur but from when we came to bilaspur till now we did not even found any one dealer nor service person for the eureka forbes aquaguard machine. And from when we purchased till now we are facing problems in that every month and today we are feeling so bad that why we have taken that product, as it is giving trouble as well as no service centre in bilaspur nor dealer. From outsider we have done it he is taking too much of money for each and every small parts and replacing them actually what he is doing is correct or wrong also we do not no. Due to non availability of the service centre in bilaspur. And the product we have taken in the year 2010. Actually we should replace that spare part or not also we donot no. The outsider is demanding that when the spare part is replaced only the machine works he says and that costs too much.So pl provide us the service customer care number of bilaspur, chhatisgarh.

Hi..

I am looking fwd to buy this product but now thinking about its after sale service.

Would like to know, did you got the service after some time( or writing this mail)?? If yes, than were you satisfied?

hi i wud also like to add the comment regarding the services
It is pathetic no one response at all
I have purchased a product called aqua sure. two year ago & from last 3 & half month it is not working i have called up all the no. given in the bill but the person receives my calls keep on telling that they have withdrawn the dealership so no answer i dont know where to go whom to contact
Now i am planning for other options if anybody can help me
my Email Id. ashwin.[protected]@gmail.com

respected,

I am using Aqua sure Nano RO from 1.5 years, recently i have changed all inside filter ( 04 no.). All new filters are without packing and there physical appearance were not good. Physically from outer side there is no difference between old filter and new filter. I have asked to technician, he told me that new filters are coming without packing from company.At last he collected my old filter for taking with him, but i refused.

I want to know from company that these filters are coming with packing or without packing.

sharad mishra
[protected]@yahoo.co.in

I also done the AMc with them and the packing was open and I request the servicer to give the replaced parts to me. It is better as customer we can mark in the replaced item and hand over to the company to avoid its install in other places.
P. Ratha Krishnan, Jodhpur

a product from eureka forbes aquasure — regarding the catdridge of water filter

my name is mohammad abdul wasim i want to complaint regarding the the aquasure water filter and i cant able to buy the catdridge of the water filter plz help me i[censored] can from where can i buy this a bull product by eureka forbes...

eureka forbes/ vacuum cleaner — HORRIBLE SERVICE

I bought a vaccum cleaner from Eureka Forbes nearly 2 years ago. It started giving me trouble after 6-9 months. I have been calling Eureka Forbes and complaing ever since. 3 months after i first called them someone showed up unannounced at my doorstep. I was not at home as i was not expecting the service person and he convinced my staff that there was nothing wrong with the vaccum cleaner. It throws dirt back at you instead of sucking it in and so is pretty useless to me as far as vaccum cleaners go.
10 - 12 days ago i called Eureka Forbes again and as always i was assured someone would come within 2 working days. When no one turned up i called again, and again and again and each time a sorry sounding sales exec would assure me that someone would come the very next day. I think President Obama will visit me sooner than some service exec from this company.
I just feel that this behaviour can be gotten away with in India only. I am certain that the Eureka Forbes guys are not half as hopeless in other parts of the world. I think their international head or Asia Pacific head should be sent a copy of all the compalints they must get. Sadly I do not have that person's email ID or i would have done it a year back.

Eureka Forbes Trendy Vacuum Cleaner — DEMO on purchase

Sir,
I purchased vaccum cleaner formy domestic use. The model is trendy and manufacturer/ marketing by Eureka Forbes.

Despite my all efforts i am unable to get the demo of the same.
Can u help me in the matter.

Eureka Forbes/Steel Trendy Vacuum cleaner — Stopped working just after one year

Dear sir, I purchased a Eureka Forbes vacuum cleaner 1 year back.Now it has just stopped working
when I purchased this machine from Vijay Sales I was told that in case of any problem Eureka Forbes
will do servicing,When I called them at Ph.No.39883333 they flatly refused to send their service man.
Can you show me how to get it repaired.
Thanking you

eureka forbes,vacuum cleaner trendy steel — poor service

sir,
i m pinki walia.i bought a vacuum cleaner from eureka forbes.but this company even didn't give a demo and as well as there is also a in the product i complaint in custmer care but they did not even react .plzzzzzzzzzzzzzzzzzzzzz take strict action against them

I have purchased a eureka forbs trendy steel model vaccum cleaner.The machine working fine but the sealing element of the flux hose is damaged, so I am not able to use it more than 6 months.I have contacted the customer care 100 times and called the local service centre morethan that times, but nothing happened. I am planning to file a case in consumer court against the company.

Rosh kalapurathara

[protected]

No spare parts and poor customer care service. do go for it...

I have purchased a eureka forbes trendy steel model vaccum cleaner just a month back. And its sucking power is really low. It is not cleaning anything, looks like defect piece. i have called customer care around 5 times on the same issue, and every time they said they will send a technician to check the problem and fix it. Till now nobody showed up or called. Finally i ended up complaining here, Pathetic customer service.
service request no. 86041109
Muthanna KR