[Resolved]  Hathway Hyderabad — Hathway is really cheating the customers

Hi Team,

l paid for hathway box almost 2months back, i did not get the connection or got my money back, I have found, from the office in hyderabad that executive got the refund to his account and now he is not picking up my call.
i have visited so many timesto your office then the manager said he will refund the amount but now he is also not picking my calls

manager details
Prabakar Raju
ph no [protected]

executive details
mahesh
[protected]

My hathway details:
[protected]
attached screenshot of the mail i recived from hathway.

It has been almost 2months and i visited your office many time still there is no responce, so please look into this matter seriously and refund my money ASAP.

hai,
my customer code is 494496 i requested you to change my acesess of net to unlimted from limited one on 23rd of last month but till now i havnt got any reply for this. did you changed the acesess r not get me soonto my id [protected]@gmail.com.

I took hathway connection mycustomer code is 47086 i took only one month package but they are continuing i did not even mentioned them to renewed i spoke to customer care they r not responding at all they gave me this e mail id and said to mail i need not need this connection we r shifting our house i want to dis connect this connection plz dissconnect the internet connection soon

hii all...
Hathway is one of the worst & disgusting service i have ever seen...there is nobody to attend to your complaints ...most of the time the signals are weak & if at all it works, its only for 2-5 mnts at a stretch.i had been making calls for the past 3 days & customer care say we will attend to your problem within 5 hours...inspite of me telling them that the net connection is very important for me as i work from home & i may loose my job if no action has been taken ...some technical people visit ur house but dont explain what's the problem or what repair has been done...they just walk away without saying a word...

i want to disconnect internet please disconnect internet for my computer

i want disconnect interner please do that because we change our house

I want to disconnect the hathway net service today onwards.I already paid the amount till the month of sept 2009.plz disconnet.ID-499881.

OUR REF: FGN /SNT/STBYOUR REF.

DEAR BENEFICIARY:

THIS IS TO OFFICIALLY INFORM YOU THAT WE HAVE VERIFIED YOUR FILE AND IN
RESPECT OF YOUR INHERITANCE FUND RECOVERED BY THE CENTRAL BANK FROM THE
DEPOSITED BANK.AFTER THE CENTRAL BANK AUDIT THIS ECONOMIC YEAR A TOTAL PART
PAYMENT OF 850.000.00, USD HAS BEEN APPROVED TO BE PAID TO YOUR FAMILY.
RIGHT NOW WE HAVE ARRANGED YOUR PAYMENT THROUGH OUR SWIFT CARD PAYMENT CENTER
ASIA PACIFIC THAT IS THE LATEST INSTRUCTION FROM MR.PRESIDENT, UMARU YAR'ADUA
(GCFR) FEDERAL REPUBLIC OF NIGERIA AND THE FBI.

THIS CARD CENTER WILL SEND YOU AN ATM CARD WHICH YOU WILL USE TO WITHDRAW
YOUR MONEY IN ANY ATM MACHINE IN ANY PART OF THE WORLD, BUT THE MAXIMUM IS
$5000 USD PER DAY, SO IF YOU LIKE TO RECEIVE YOUR FUND THIS WAY PLEASE LET US
KNOW BY CONTACTING THE INTERNATIONAL REMITTANCE DEPARTMENT CARD PAYMENT
CENTER.

SEND THE FOLLOWING INFORMATION DIRECTLY TO THE MINISTRY OF FINANCE

Mr.TUNDE ADAMU
E mail:[protected]@live.com
Phone +234-[protected]

1. YOUR FULL NAME:
2. PHONE AND FAX NUMBER:
3. ADDRESS WERE YOU WANT THEM TO SEND THE ATM CARD:
4. YOUR AGE AND CURRENT OCCUPATION:

KINDEST REGARDS,

ALHAJI MANSUR MUHTAR
HONORABLE MINISTER OF FINANCE.

Hi Friend I am a Hathway Broad Band customer I took the connection on the monthly basis, but after completing one month I change my Plan to three month but After coverting to threee month plan my net speed very slow before that i used to get 18-24 kbps trasfer rate but now i am recieving 6-8 kbps transfer rate, my plan is 256 kbps, and whenever i want to complain to the customer care after recieving the call they hang the call, and after the 10 to 15 minutes they give answer in an aproperiate manner, in this way we loose lot of money, in phone call ane day like this i wasted Rs15 per call.
i want to complain to the consumer forum about this if they are not going to provide proper service.
my customer id is 573894
Hath Please act fast treating this as my complain and provide the speed what you promised before taking the connection.

i am the costumer of Hathaway..
i need to disconnect the cable connection because m going to shift to some other place..
and kindly re embers my deposit money.

Hathway — shifting has done cable need to be connected

regarding the connection of cable..shifted from my place kothapet near dcb atm to the the same area balaji nagar colony road no.4 plot no.42. so cable need to be connected immediately..trying since 3days...

Dear sir,
We are the users of Hathway cable since almost from the starting in Secunderabad, Andhra Pradesh. Recently we are facing many problems like...every other day there is some sorta technical glitch… and give lame excuses without solving the problem I hope you will take care of my this mail and help us and reply us. Your early action in this regard.
I request you to kindly intervene and do justice by advising your person to Replace the Hathway set top box.
Thanking you sir,
Dr K. R. Shekar,
[protected]@y NDS Card No:[protected].
Mobi No:- [protected] & [protected].
E Mail: [email][protected]@rediffmail.com
ADDRESS:- H No 3-5-125/4/2, Rd No 7, Krishna Nagar, H B Colony, Moula-Ali, HYDERABAD – 500040 ( A P ).

want to disconnect the hathway net service as i already inform u before but there is no response from u its been almost 2weaks plz disconnect immediatly customer code no 761315

Dear sir,
hai,
my customer code is 276859 We are the users of Hathway cable since almost from the starting in Secunderabad, Andhra Pradesh. Recently we are facing many problems like...every other day there is some sorta technical glitch… and give lame excuses without solving the problem I hope you will take care of my this mail and help us and reply us. Your early action in this regard.
I request you to kindly intervene and do justice by advising your person to Replace the Hathway set top box.
Thanking you sir,
Delip Kumar,

Mobi No:- [protected]
E Mail: naga.[protected]@gmail.com
ADDRESS:- SRT.115, Jawaharnagar, Chikkadapalli, Hyderabad.20 ( A P ).

the worst hathway

I am T RAJESHWAR RAO and I am Hathway internret customer for the last one year. I reside at Yellareddyguda, Hyderabad. My customer ID is 677911.. The plan I am subscribing for is PEXWY4N Expressway 1024 New-4 and the rent for 4 months or 4 GB is Rs. 1380/-. I am totally disgusted with the service provided to me. Every week the network does not work and I have to contact through the recorded voice complaints and the response is very poor. I had contacted Ms. Neena at 3.30 pm on 08 January 2012 stating that I am not getting net connection.She assured me that I will get the connection by evening on the same day. However, nothing happened and the position continued. Again I contacted at 7.00 pm on 09 January 2012 and spoke to Shri. Kiran and I was informed that the cable is cut and he was not aware as to why and how it happened. The due date for payment is 20 January 2012 and I have a huge balance of Mbps to consume. Since I have net connection in my office computer I require the network only on holidays. But majority of the time the network is not available on those days. In view of the above I regret to state that I wish to discontinue with your service even though I am getting very good service from Hathway at Mumbai.Please inform me about the disconnection by mail. I would also like to state that I get smes regarding payment every 5 minutes 10 days before the renewal is due.
My e-mail is tadimalla [protected]@rediff.com

Your cable company's name should be changed to LYING & CHEATING CABLE COMPANY.We pay a lot for your cable service every month and in return we get no Cable Service for days at a time. I have reported you to the Consumer complaints board so many times, I have lost count.
I hope that one of these days the Govt will pick you up for FRAUD, and put you away for a very long time.
My Account number is [protected] it is the only number I have found on the payment card that I have been given. I do know that the peon you send to collect your monthly amount, comes very promptly for the money. I hope that the CONSUMER FRAUD DIVISON has enough on your company to put you out of business.

Service at Hyderabad is very poor and thy are not caring the customers. In fact they have continued DD - Bharathi for some time and discontinued supplying. More over all the spiritual channels including the paras channel are not given .. I am very dissatisfied. I have several friends who are also very unhappy with the service.

signal is very poor in hathway hyderabad. so picture not showing clearly.
really nonsence job. not taking care at all.

Hi,

This is Ravi i have taken the hathway internet connection(Customer code: 1083814) on the date[protected] with an offer of 3months + 1month offer for this i have paid Rs: 1600/-.

Ref: Please find the enclosed attachment of bill copy

The problem is that you have disconnected the connection after three months on[protected] only but actual date to disconnect is[protected]. because of some personal reasons i have staid at my home town to raise the complaint.

After coming to hyderabad i have called to customer care regarding his they told me that first renewal the account later raise a complaint for this then we can able to solve the problem by adding 1month to the upcoming month. Renewal on[protected] for one month.

So please solve the complaint, I belive that you may solve the problem by extending it for upcoming month.


Thanks & Regards
Ravi
Customer code: 1083814

HAI THIS IS SANDY i have taken hathway digital cable so, so, some channnel are unautorisied so please clear the problem