ICICI Bank Complaints & Reviews

On 01may08, my friend Aarvi Arrutchander made a cash Rs 5000 deposited in jamnagar branch but erronouesly it deposited in [protected] (ATM Card) instead of my savings account no[protected]. The staff at the counter who was reckless while depositing the money even didnt check the whether the name and account number matched. After depositing the money my friend proceeded on leave to Tamil Nadu. He comes to know the money didnt receive by me after three days. Then he visit to nearest ICICI branch in Arcut city Tamil nadu. and then contact the customer care even though the money didnt reversed to my account. The branch demanded for the deposit slips counter foil which was the only proof and assured to be forwarded to the jamnagar branch on 26 may 08. but still no action has been taken now when i visited the jamnagar branch the agaiun demanded for the counter foil and they are spoken to us very casually. They accept the money has been received in 01 may 08 but they donot take any step to solve the problem. They again said to follow the same procedure on 20 Jun 08. Iam very much depressed towards this kind of casual attiude. nowadays iam very much in requiirement of money so make the process quikly.

The worst service you can ever receive in your life.Without even any information, they start deducting and blocking your savings account, and when you call the customer care for enquiry, they behave in a very bad manner, and this happens right from the start and all the way to the entire department, i do not know about other banks, but trust me, NEVER GO FOR ANY SERVICE FROM ICICI BANK!!!

Join ICICI Home Loan Customers http://finance.groups.yahoo.com/group/ICICIHomeLoanCustomers/

I am also loyal customer and also suffer lot from housing for ICICI bank in term of service as well process.
Also currently they are charging 11.5 % ROI for existing customer and it is higher than other banks.

Thanks
Rajendra

I request RBI to please take some action on GE Money home loan interest rates. They are charging the highest and moreover they are not reducing anything for the existing customers apart from various steps taken by the RBI and reducing RR and CRR. Dear RBI governer sir kindly take some action, because it is only middle class who takes home loans not rich class.apart from this they are sending the information to the customer from time to time and treat me as culprits

With banks Like ICICI bank unilaterally increasing rates often without any notice the costs often exceed the agreed to cost at the time of taking a loan.

A smart way to get out and ..

...stay out of high interest rates of banks is by using NBFC and private institutions which offer lower rates of 6.5 - 7.5%.

I changed from citibank ripoff rate of 12.5% to 7.5% from private finance company, saving 5% every year
as the rate is fixed for entire tenure of the loan.

If interested contact
Sujith [protected]


I'll be saving over 16.4 lacs over the next 15 years by changing over to private finance company.

RBI must act tough on ICICI bank. This is the bank which has much bigger customer base for home loan, any of the recent rate cut (repo/reverse repo) by RBI for easing interrest rates are not passed to the existing customer.
My in general suggestion to all home load seekers is that, they should go to public sector banks for home laons, you may land up spending more time in getting loan sanctioned but after that you would not feel any kind of descrimination old/new customer.

Dear Sirs -

I am having ICICI Bank credit card No.[protected] which is expiring shortly.

Could you please let me know the procredure for its renewal, per return email and
oblige.

Or else could you please depute your executive to my office address given below
for doing the needful -

Asian Tiles
No.85, III Floor
Commerce House
(Above Olympic Sports)
K. H. Road, Bangalore
mob: [protected]

Mohd. Asadulla

This has reference to above card no, In this regard I wish to bring in to your notice following points-

1. That above card was closed after making all due payments in the month of sep-2004 after which no transition was done as card was returned to you.
2. My reason for closing the card was fraudulent billing in terms of late presentations of the payments made to you, and due to this you are being charging late payment charges/Interest.
3. That approximately after 3.5years one fine day you blocked Rs.5732.80, from my savings account of ICICI Bank ( ac[protected]and later on deducted the same from my SB account held with ICICI, which is a fraud on part of customers.
4. That when card was closed after making all the payments how you have arrived at the amount of Rs5732.80, its your internal mistake that you did not corrected the status and due to this late payment and interest charges were made.
5. That I was one of the customer who use to pay all his dues in time and due to this you had Issued me another card and that too Gold Card in Lieu of this card ([protected])
6. On this card also you had done unauthorized transactions details of which are as under-

Dated23.07.2007 in favor of reliance for Rs 5550/-for which I never ever authorized you.
Dated01.10.2007 in favor of reliance for Rs 207/-for which I never ever authorized you.
For above transactions I informed you through mail but all in vein.
Also, I had cancelled my above card along with all add on cards and got the conformation of the same on8.03.2008 through SR57906757.
Than how come you had authorized any transaction of Rs550/- on the card, this is a true story of fraud on customer part and to add on this, You had sent Platinum card.

My Credit Card Bill is about 30, 000.00 and in this situation the ICICI bank is how much rate of interest has been takne on this amount. What is the rate of interest ? Please suggest me.

VERY BAD SERVICE OF ICICI BANK . MANY FRAUD CASE DOING THESE DAYS. I AM UNSATISFIED UR SERVICE.

My name is vineet ahuja and I was the employee of
your bank. My employee id is 517884. I Want to know that why my salary
of November month was not drawn in my account .My total salary is 6920
Rs. but you drawn only 923 Rs on 29 December. And I also want to ask
you that for some reason my S.M Mr. Puneet mathur has terminate me. In
the employment letter given to me by you said that if the bank
terminate me then he have to given me 15 days notice or 15 days salary
but both of these things are not don with me . I want to say you that
please take an action about the both two things and please give me the
salary of November month and 15 days notice salary. If this is not
possible by you then please tell me where I should request. Please do
some action otherwise I have to go to the consumer court for my
salary. And I want to say you that please take an action against
puneet mathur and enquiry about him. His behavior is suspeciable. One
of my culige given the false documents of his education. And he knows
about it but he didn't take an action against him. Ex. Assistant
Branch manager Mr. Abhishek Verma also inform puneet mathur on 10
October but he didn't take an against him. All the banks employees
know about that he given the fake educational certificates. I asked
puneet mathur why he didn't take an action against him then he said me
mind your own business and said it's depend upon me that I take or not
take an action against him. That's the reason why he terminates me
from the job. I didn't want the job in that's organization where I get
that rewards saying truth. But the salary is my rights and I get it.
Please enquiry to puneet mathur that why he didn't taken an action
against him. I have the proof also that his certificates are fake and
puneet has known about it. So if I went to the court I saw that's
documents in the court. Please inform me as soon as possible that you
are giving me the salary or not.

Thanks

With regards.
Vineet Ahuja
[protected].

Dear sir,
i am ashish sethi from indore and i have one serious problem regarding your services
and faults done by your department.the whole matter is that i have one saving account and
one credit card of your bank. I am client of your bank from last 6 years.I was also having a
personal loan of 45000 on bahalf of my credit card.
my icici credit card
no. is [protected] and i am using it from last 3 years.ther was a call to me from your
icici lombard regarding health insaurance policy. i agreed for taking one policy of having
premium amount rs.9370 which was to be paid through an emi of 780.83 to my icici credit card.
after these so many reprentatives contacted me for similar schemes, but i told them that i
have already taken one policy. but icici lombard representatives isssued me 3 policies at same
time details of all the three issued policies are as follows:

1).issued on 02/11/2006 of a premium amount of rs. 21334
2).issued on 06/11/2006 of a premium amount of rs. 9108
3).issued on 05/12/2006 of a premium amount of rs. 9370

when i got my credit card statement i was shocked by seeing that emi's of three policies were
charged on my account. i contact to icici lombard and requsted them to cancel all the policies
issued to me. they agreed and cancelled all my 3 policies on
14/01/2007
13/01/2007
04/12/2006 respectively
after the cancellation icici lombard returned the amount of all 3 policies to my credit card
My problem had started from here.
WHAT YOUR CREDIT CARD DEPT. HAS DONE- THAT THEY ADJUSTED AMOUNT OF 2 POLICIES 21334, 9108 AND
THEY CLEARED MY ACCOUNT REGARD THIS 2 POLICIES.BUT THEY DIDN'T ADJUST THE THIRD POLICY'S AMT.
THEY TURNED THIS AMT. INTO EMI WHICH WAS BEING CHARGED ON MY CREDIT CARD NEITHER PROVIDING ME
ANY KIND OF INFORMATION REGARDING THIS NOR TAKING MY PERMISSION.
AFTER THAT WHEN I GOT MY NEXT CREDIT
CARD STATEMENT I WAS SUPRISED AGAIN BY SEEING THAT AFTER CANCELLATION OF ALL POLICIES
"WHY EMI OF RS.780.83 WAS CHARGED ON MY ACCOUNT?"

I MADE A COMPLAINT TO ICICI LOMBARD ASKING ABOUT THE EMI. THEY TOLD ME THAT ALL MY POLICIES
WERE CANCELLED. SO I WAS AMAZED THAT AFTER CANCELLATION OF THE POLICIES HOW COULD THIS EMI
WAS CHARGED ON MY ACCOUNT.WHEN I REQUESTED THEM TO REFUND THOSE EMI AMT. WHICH WAS CHARGED
ON MY CREDIT CARD. THEY PROVIDED ME SERVICE REQUEST NO. OR COMPLAINT NO'S WHICH ARE
AS FOLLOWS:
` 1692201
1749477
1784061
MY CREDIT CARD IS ATTACHED WITH MY ICICI BANK SAVING ACCOUNT WITH AUTO DEBIT FACILITY.
SO THIS EMI AMT. WAS AUTOMATICALLY PAID BY MY SAVING ACCOUNT TILL "APRIL, 2007". AFTER COMPLAINING
SO MANY TIMES WHEN I DIDN'T GET ANY CLEARIFICATION OR ANY SOLUTION TO THIS MATTER. I MYSELF
WENT TO ICICI CREDIT CARD DEPARTMENT AND ASKED ABOUT THIS MATTER .THEY TOLD ME THAT IT WAS
A MATTER OF LOMBARD AND ASKED ME TO CONTACT LOMBARD INDORE BRANCH AT INDRAPRASTHA TOWER, INORE.
I WENT THERE ALSO AND THEY PEOPLE CONNECTED ME TO THEIR CALL CENTER. THE CALL CENTER PERSON
WERE ALSO UNABLE TO PROVIDE ME ANY SATISFACTORY ANSWER.
AFTER SUCH AN UNRESPONSIBLE BEHAVIOUR AGAIN
OF YOUR LOMBARD AND CREDIT CARD DEPT.I HAD ONLY ONE OPTION REMAINING WITH ME THAT WAS TO
STOP MY AUTO DEBIT FACILITY FROM MY SAVING ACCOUNT TO MY CREDIT CARD.
AFTER SOMETIME I RECIEVED SOME CALLS FROM YOUR CALL CENTER REGARDING OUTSTANDING PAYMENT
OF MY CREDIT CARD. I ASKED TO LOOK INTO THIS MATTER FIRST BUT I DIDN'T GET ANY ANSWER
FROM ANY PERSON.AFTER SOME TIME I GOT CALLS FROM YOUR RECOVERY AGENTS TOO, BUT ON TELLING
THEM ABOUT THE PROBLEM THEY WERE ALSO UNABLE TO PROVIDE ME ANY SUITABLE ANSWER.
ON 4 APRIL, 2008 I WAS SURPRISED WHEN IGOT MESSAGE ON MY MOBILE THAT 2
CHEQUES NO. 551464 OF AMT.25000 ISSUED BY ME TO MY STOCK BROKER AND A CHEQUE NO.551465 OF AMT.
RS.1700 ISSUED TO MY HDFC CREDIT CARD PAYMENT WERE DISHONOURED ALTHOUGH I WAS HAVING MORE THAN
70000 RS. IN MY ACCOUNT. I CONSULTED BANK CALL CENTER REGARDING 'WHY THEY DISHONOURED MY
CHEQUES ALTHOUGH I WAS HAVING SUFFICIENT AMT IN MY SAVING ACCOUNT. THEY REPLIED THAT MY
ACCOUNT WAS LEINED(FREEZED) BECAUSE OF OUTSTANDING PAYMENT OF MY CREDIT CARD.
I WENT TO BANK AND THEY ASKED ME TO CONTACT TO
COLLECTION OFFICER OF CREDIT CARD DEPT. THE OFFICER TOLD ME THAT OUTSTANDING PAYMENT OF
AROUND 75000. I WAS SURPRISED, BUT WHEN I TOLD HIM ABOUT MY PROBLEM HE TOLD ME THAT
THIS IS A PROBLEM OF LOMBARD AND YOU HAD TO TALK TO THEM. HE SEND ME TO LOMBARD OFFICE AT
COMMERCE HOUSE, NEW PALASIA INDORE. THE LOMBARD PEOPLE TOLD ME TO CONTACT ME AFTER 2 DAYS.
AFTER 2 DAYS THEY TOLD ME THAT THEY HAD CANCELLED THE
POLICIES ON THE ABOVE GIVEN DATES. AND IT WAS NOT THEIR PROBLEM AND IT WAS A PROBLEM OF ICICI
CREDIT CARD THAT WHY THEY DIDN'T ADJUSTED THAT AMT.THEN IAGAIN WENT TO CREDIT CARD
COLLECTION OFFICER. I SITTED WITH HIM AND CHCKED ALL THE STATEMENT.Then we get the fault
that they adjusted returned amt from lombard of 2 policies but they didn, t adjusted refund
amt. of third policy and they turned that amount into emi without my permission or without
informing me about such emi.IN BETWEEN THIS PROCESS MY 3 CHEQUES WERE ALSO DIS HONOURED

DUE TO SUCH IRRESPONSIBLE BEHAVIOUR OF YOUR CREDIT CARD DEPT.
I HAVE TO FACE MANY PROBLEMS, I AM IN A TOTAL DEPRESSION BY MENTAL HERRASMENT GIVEN BY YOUR
DEPT. TO ME. I HAD TO MOVE FROM ONE DEPT. TO ANOTHER SEVERAL TIMES, IT CAUSED A LOSS TO MY
BUSINESS. MY WHOLE CREDITIBILITY AMONG MY ASSOCIATES IS GONE. ITS A TOTAL LOSS AND A
BURDEN OF MONEY WHICH MY CREDITORS ARE IMPOSING ON ME. ALTHOUGH HAVING MONEY I AM UNABLE
TO MAKE MY PAYMENTS. I AM IN A COMPLETE SHOCK BY SUCH A SITUATION CREATED BY YOUR
IRRESPONSIBLE BEHAVIOUR.
"DOU YOU KNOW HOW BIG CRIME IS A CHEQUE BOUNCE?" IT COULD BE A
CRIMINAL OFFENCE AGAINST ME. I AM PRAYING TO MY CREDITORS TO NOT TO FILE A SUIT ON ME. THIS
SITUATION COULD LEAD ME TO SOME SEVERE PROBLEM OR DISEASE. TODAY I CAN'T SEE ANY WAY
TO SOLVE THIS PROBLEM."
I WANT AN STRICT ACTION TO BE DONE BY YOU IN THIS MATTER RIGHT
NOW. IF YOU DIDN'T GIVE ANY REPLY TO ME IN 2 DAYS, I WILL BE FORCED TO FILE CRIMINAL, CIVIL,
CHEATING, NEGLIATIVE SERVICES, LOSS OF GOODWILL AND MANY OTHERS. I WILL COMPLAINT
IN THIS MATTER TO BANK ORGANIZATION, RBI, AND WOULD RAISE THIS ISSUE IN PRINT AND
ELECTRONIC MEDIA. YOUR BANK WILL BE FULLY RESPONSIBLE FOR SUCH PROBLEMS.

HOPING FOR FAST REPLY AND AN APOLOGY WITH PROPER EXPLANATIONFROM YOU ALL.

ASHISH SETHI

i had taken a personal loan in the year 2006 may.From then i am getting deducted monthly 2995. No state of account has been sent to me till now.For how long this will be deducting that is also not known to me. PLease sent the same to my mail id ie [protected]@yahoo.co.in.My personal loan account no. is LDPEL000070.waiting for your early and fvorable responce thrugh mail.

ICICI service is absolutely terrible. I have a fixed deposit with them since many years, that was actually made with the erstwhile Bank of Madura and that bank was taken over by ICICI many many years back. I have been trying to prematurely close this deposit since a month, but no success. The ostensible reason is: they do not have my scanned specimen signature on their system because the deposit was from Bank of Madura. This is absolute nonsense, considering that this deposit has been automatically renewed every year at least half a dozen times since Bank of Madura was merged with ICICI. Why did they not bother to check these matters before?
Their 24-hour Customer Care is the biggest joke. You ring up any of those numbers, you are endlessly directed to press 1, 2, ..etc and ultimately it says that you are being timed out and hangs up. Their level-1, level-2, complaint system is another joke. All their responses are mere wordplay, most irritating thing being their counsel to customers to have "patience". Indeed, you need limitless patience to deal with this bank.
I have decided to pull-out of this bank and go to a smaller bank, where there is some one you can talk to and explain what you need from them

We are also the victims to ICICI and have the same complaint.

Dear Sir,

I hope you read this email and take some immediate action.

I am writing on behalf on my Husband Mr. Shams Ahmad Asghar Aii Parvaz his account details are mentioned in below mail.. I have been helping him in trading in his account since last month since he is a frequent traveller i have been following the query of wrong debit of an amount of Rs. Rs. 428,283.34 from our account.


My husband having ICICI Demat A/c no : 34180657 and savings a/c no :[protected] and ICICIDirect Account number [protected] have been following up with you ICICI Direct people from last 15 days when we found the difference in our net worth due to wrong debit from our account without making any transactions.

We would like to summarize the complete issue of last 15 days . It all started on Feb 27th morning at 9.0 am. When we checked our portfolio on 26th evening after trading hours it showed limit positive Rs. 200,000 and Net Worth Rs. 86,50,000/- . All of a sudden on 27th morning before trading hours the limit reduced to - 2,50,000/- ( negative Rs Two Lakh and Fifty Thousand ). We reported the matter to the customer service on the same day but without any results. We have come across Mr. Haresh - ICICI branch at Shoppers Stop, Ms. Meenakshi- ICICI Borivali, Mr. Balchandra Nayak ICICI Borivali, Ms. Amarpreet - Andheri (E) AKruti and now MR. Bidhu - New Bombay. Now Mr. Bidhu is unwell and we are talking to Mr. Brajesh.No work on SR nos are generated.result is zero.

We have always received weird replies fom your customer service who without taking the efforts have just reported that everything is fine. Also we have an email from Mr. Bidhu stating we found that there are no cash / share Pay out pending for your ICICIDirect Account number [protected] and the problem remained unsolved.We kept repeating that the reconciliation statement shows a difference please check there is some error but he refused to reconcile saying it was not his job.

Later we ourselves checked each and every trade transaction in conjunction with the bank statement and found the followingof the
trade for 21st FEb TRansaction[protected] and 2008038
21-Feb-2008 VIJSHA Buy 200 94.90 18,980.00 183.[protected]B[protected] Rolling IN[protected] BSE
21-Feb-2008 SUNPHA Buy 67 1,077.20 72,172.40 698.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 STABAN Buy 100 2,159.49 215,948.80 2,089.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 SANIND Buy 500 38.05 19,025.00 184.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 HUGTEL Buy 5000 35.80 179,000.00 1,732.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 STABAN Buy 50 2,142.90 107,145.00 1,036.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 JKCORP Buy 400 137.51 55,005.00 532.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 SANIND Buy 500 38.45 19,225.00 186.[protected]N[protected] Rolling IN[protected] NSE
21-Feb-2008 CELFAS Buy 500 48.30 24,150.00 233.[protected]N[protected] TT IN[protected] NSE
Total (710,651.20) 6,877.15

transaction
2008038 sell 0.00
dt 28th feb buy 691,671.20
brokerage 6,693.46
settlement dr-698,364.66

instead debitted 798748.58+303516.34+24383.74=Rs.1126648.66. In transaction 2008038 amount of Rs. 428,283.34 debitted extra on Feb 22,2008 from our bank account.

TRansaction[protected]
buy 18,980.00
brokerage 183.69
settlement -19,163.69

TRansaction[protected] was ok

We have saved the trade history on March 12 , 2008 and also March 13 , 2008. we have found error in the same.

I have attached herewith the working sheet , in which ICICI has taken an unjustified amount of 7850/- from our account , I have given the workings along with the settlement numbers


Macro Reconciliation from start till 31st january 2008

Total Amount Deposited 10011000
Add : Brokerage Refund: 85541.54

Less : Trade Book Debits 100496.80
Less : Brokerage Debited 388258.72
Less : Settlement nos
2008023 and 022 1393863
Less : Debit card fee 111
Closing Bank balance as
on 31/01/08 213813.54

205962.61 is shown in the bank account so theres a difference of 7850/-


Macro Reconciliation from start till 31st dec 2007

Total Amount Deposited 10011000
Less : Trade Book Debits 6884219.15
Less : Brokerage Debited 178702
Less : Debit card fee 111

Pict


Closing Bank balance as
on 31/01/08 2947968

2940079 is shown in the bank account so theres a continuing difference of 7889/-

There seems to be a problem in the month of november

1 SB6050955 16/11/2007 16/11/2007 EBA/NSE N 2007219/[protected] Dr 1,792.10
: - this debit in the bank account is not justified settlement number 219

2 SB8353639 21/11/2007 21/11/2007 EBA/NSE N 2007222/[protected] Dr 6,048.00
: - this debit in the bank account is not justified settlement number 222
7840

Mam I don’t understand these two debits , it seems to be a mistake by ICICI

Query from start till 31/01/2008 solved , Difference is of Rs 7840 /- and the settlement numbers are 219 and 222
with differences of Rs 1792 and 6048 respectively



Thus we have sent you by email the complete working of the same.

Later in the evening as per our telecon on mobile with Mr. Prajesh it has been informed to us on March 14th at 7.25 pm that from Feb 14th 2008 there has been a system error / technical flaws for Online Demat account due to technical problem. This has been informed to Mr. Prajesh verbally by the operations team. He has promised that he can give the same in writing to us.Due to your system error our account has been extra debitted.Also regarding the difference amount the same will be credtted to our account once it is confirmed by your office.

It is highly irresponsible for a big bank like ICICI where lakhs of people are doing online trading not to inform the customer of their systems technical problems,
Secondly you have refuted our claims and have always tried to defend that everything is ok without going to the depth of the problem and arguing on wrong basis and not trying to understand the clients grievances.
Trade history has been changed or datas recorded wrongly have been rectified. we have docmentary evidence of all what we are claiming.


Best Regards


Nilofer

ICICI Bank Credit Cards — Mishandling with Cheques

Hi sir,
Inspite of mine regular calls to to IVRS for one payment issues for month of April. I deposited mine cheque for Rs.6756 prior to 11 days befor mine due date. It sucessfully debited from mine account for mine credit card. But it has not credited for mine credit card account which even after regular calls i am unable to traced out. everytime i called ICICI bank credit card customer service centre but they bluffed me for various issues like i didnt pay the amount and even collection peoples started calling me inspite of solving the issues. Moreover, i have ample of documents to prove that it has been credited to mine account. Kindly take neccessary steps to overcome such issues.

ICICI Credit Card — Twice charges cheque return.

I have complaintedto customer care about the following, Due to change in signature my cheque no. 645869 was returned. Twices the chque was forwarded and due to it twice the charges was added for cheques return with service taxes & also late fees Rs. 400/- as I had deposited my cheque much before the due date.
My Credit card no. [protected].

Please revert my amount, and send me my confirmation on my e.mail.

Rutha Mudaliar

Credit Card — Balance Transfer Cheque Not Reqd.

Dear Sir/Madam,

I have been issued a ABN Amro Bank Titanium Card recently and before i receive the card i was sent a balance transfer cheque with 'Cheque no. 612795' of worth Rs. 10, 000.00. For your kind information i had not asked for it and on top of that i have been recently issued a statement with all the charges included with Rs. 10k.
I duely request you that kindly withdraw this cheque as i have not utilised this cheque and nor do i need it. This is very sad that since the first day i am facing difficulty with your bank. Your bank has really bad reputation in this regards as my brother also had cautioned me before i took the card.

Pls do the need ful and see that the cheque is cancelled and no charges are levied on that in my statement.

Regards
Sanjay BhattacharyA

ICICI Credit Card — Offer not send by the Bank

Sir,

There was a offer from ICICI Bank credit Card, if spend 30000/- through credit card with in the period from 1st Oct 08 to 31th Dec 08 for Reebok Carry Bag. But after one and half month go after offer finished there is no respose from any side and also when I call at customer care there is no satisfactory response from there. They always said there is no update till date please wait for some more time and when I ask to register my complain they asked we can't register your complaint on that. Please advice what I should do.

Thanks

In the last month bill the amount pending against my bill is Rs 80/-, Your people is charges Rs 500/- as late charges and Rs 500/- as interest against Rs 80/-. This is quite ridiculous. If this amount is not waived, I have no other option except to go to consumer court and also give a wide publicity in the media. this is nothing cheating people. Last month I have cleared the total bill by paying Rs 20, 000/-. By mere taking card from your bank, people are getting cheated. If the interest amount is not waived, I have no other option except to go to consumer court and also close my card from your bank and go to another bank. The late payment of Rs 500/- against the balance of Rs 780/- is quite ridiculous.


card No: [protected]

cell: [protected]


on hearing from you, i will initiate my action.

thanking you

s.v. sudhakara reddy

Sir,
I have surprise to see that, I have not redeemed my reward points but in my current statement it is showing that I have redeemed 4009 points. my contact no is [protected]

ICICI Bank Credit Card — non credit of cheque

Sir,
I dropped canara bank (sadar bazar agra) cheque no.846115 on 02.10.2009 at skypak dropbox location rajendra nagar shahibabad ghazibad (u.p)which is debited to my a/cno.KSCB[protected]BRANCH catonoment agra) against icici bank credit card no.[protected].

I personaly visited icici bank (branch sanjay place agra ) and met icici bank representative miss kavita . she advice to deposit the due amount of Rs. 735 again and your previous cheque will be credited for further use . so far the cheque amount is not credited to my credit card balance please check and credited the same.

ICICI Credit Card — Reason for cheque return

CREDIT CARD NO.[protected]

Please note vide your statement dated 02.04.2010, cheque no.194092 dated 21.03.2010 for Rs. 924/- was returned. Please inform me the reason for return of the above cheaue as well as send me the memo ( for returning the cheque) and the cheque.

Dear Sumit,
Sorry for the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

I have two credit cards of ICICI Bank.
1) Card No - [protected] For this card i have not received a single statement since November 2007

2) Card No - [protected] For this card i have never received a single statement. Only executives call me each month to know whether i have made the payments. I have made the last 4 payments without any statement.
But that's it. From now onwards i will not make a single paymeny if i dont get any statement. Note it.

I have icici bankcredit card ;and card no is [protected];I would like to bring my statement through e-mail ;as mentioned below. [protected]@yahoo.com

IT IS TO INFORM YOU THAT MY CREDIT CARD IN THE NAME OF D. K .VERMA CARD NO.[protected] HASBEEN LOST. KINDLY STOP CREDIT AND CASH FACILITY IMIDIATELY AND INFORM ME WHAT I HAVE TO DO NOW.
THANKS.

Dear Sir,

My Credit Card No. [protected] on my name. As on 13.05.2009 outstanding is around 34000/-

It had crossed over limit.

I agree it is delay for payment. As because of recession our company name ( Informedia India Pvt Ltd )

has been totally winded up.

I was jobless for the last one an half months.

I had also requested one of your executive to settle at the earliest as i am not able to handle for long time

Or else close my card. and settle for the certain amount monthly basis.

He said he will do the needful.

Yesterday i had recd call from[protected] your customer ) and were requesting me to deposit yesterday

itself cash or cheque.

As i told her that i was waiting for settlement she said it was been rejected. I told her that i will deposit

cheque by 2morrow. But she was to arrogant that no she told me to deposit cash or cheque in bank.

Today also she had called me and that she is sending executive at residence, but i had already told her

that i had deposited cheque in atm,

After that she had given call at residence...

PLEASE LET ME KNOW Y SHE HAD GIVEN CALL AT RESIDENCE AND TOLD MY PARENTS THAT

SHE IS SENDING PERSON AT HOME AND PLS HAND OVER CHQ TO THEM.

PLEASE REPLY TO THIS COMPLAINT AT THE EARLIEST

WAITING FOR YOUR REPLY

I need statement for the month of November 2007 & the outstanding details

please give me guidance about open my credit card detail & statement on internet .I have no any user id & password because i am new user. i[censored]ser id & passeord is required please call me on mobile no [protected].or send email on my email id immediately.

I have icici bankcredit card ;and card no is [protected];I would like to bring my statement through e-mail ;as mentioned below. [protected]@rediffmail.com. I need statement for the last three month o

MR CHANDRASHEKHAR DIKE I HAVE ICICI CORAL AND CARD NO [protected]; I WOULD LIKE TO BRING MY STATMENT THROUGH e -mail

My name is Jitesh Dilip Padte. My ICICI Bank Preferred Credit card No. is [protected] & I am also using ICICI bank Big Bazaar Credit card no.[protected]. I am using these card since last 1 year (12 months). I am also using ICICI Bank future card No.[protected] from June 2008. I was satisfied with your service, but this time I am not satisfied with your service & not interested in using your credit cards now. Because this is first time you had charged unnecessary (wrong) charges i.ie. Late payment fee Rs.400/- + service tax Rs.9.39 & Rs.49.44 + interest Rs.75.98 = Total Rs.534.81. I paid my credit card bill before due date then also you charged abovesaid charges. I dropped Cheque No.587632 for Rs.4816/- (on Abhyudaya Co-op. Bank Ltd., Sec.17, Vashi) on 25/10/2008 in ICICI Bank ATM at Vashi, Navi Mumbai. It may possible because of Bank holidays (Diwali) cheque not collected from ATM drop box from you. That is not my fault. I had not received hard copy of credit card bill for period 10/10/2008 to 7/11/2008 till today.But I got SMS on 23/11/2008 about outstanding amount. so I saw my credit card statement on-line on your website on 24/11/2008. I found you charged late payment fees & other charges. Kindly debit these charges & credit my account for Rs.534.81 immediately otherwise I will think for cancellation of all my ICICI credit cards. On 25/11/2008 I had dropped Cheque No. 587634 dtd.24/11/2008 for Rs.11, 409/- (on Abhyudaya Co-op. bank Ltd., Vashi) as per your SMS. Kindly take immediate action on my request & credit my account for same amount & also inform me about status of my credit card account on my email ID [protected]@yahoo.co.in or on my mobile no.[protected] as early as possible.

ICICI Bank Credit Cards — PROBLAM IN BILL AFTER THE PAYMENT

To
The General Manager
ICICI Bank
Credit Cards
Head office


Sub: PROBLAM IN BILL AFTER THE PAYMENT

Sir,

My name is Manoj Kumar Gupta and my credit card No. is [protected]. The bill dated
14-mar-09 shows cheque payment reversal of amount 15, 856.78 dated 13/03/2009, the payment of which I have already made to you through the O.B.C Bank Rajpur Road Dehradun Cheque ( Cheque No 374415 dated[protected] & Dr. My a/c as on[protected] & Cr. Your’s ICICI Bank Credit Cards Dehradun . The detail of which is shown in my bank statement. I personally showed and submitted my bank statement with the photocopy of the bills to your office. I’ve submitted these documents three times to your office of which they haven’t given any receiving and assured me that problem will get rectified. But in my next month bill I’m facing the same problem. Moreover late fine as well as service charge is also included in that.

So even after making the payment and producing the bank statement of the payment which I made and providing with every detail, I’m not getting any help from your department. Moreover the same mistake is repeated in the next bill with late fine and extra service charge included in that. Moreover I’m facing the problem of credit limitation though I’m regularly paying my bills at time. I want the written explanation of why this is happening and what is the real problem, if not it will propel me to take some legal action against you. With the hope my problem will get rectified at the earliest.


Manoj Kumar Gupta
[protected]
Date:[protected]

To
The General Manager
ICICI Bank
Credit Cards
Head office


Sub: PROBLAM IN BILL AFTER THE PAYMENT

Sir,

My name is Manoj Kumar Gupta and my credit card No. is [protected]. The bill dated
14-mar-09 shows cheque payment reversal of amount 15, 856.78 dated 13/03/2009, the payment of which I have already made to you through the O.B.C Bank Rajpur Road Dehradun Cheque ( Cheque No 374415 dated[protected] & Dr. My a/c as on[protected] & Cr. Your’s ICICI Bank Credit Cards Dehradun . The detail of which is shown in my bank statement. I personally showed and submitted my bank statement with the photocopy of the bills to your office. I’ve submitted these documents three times to your office of which they haven’t given any receiving and assured me that problem will get rectified. But in my next month bill I’m facing the same problem. Moreover late fine as well as service charge is also included in that.

So even after making the payment and producing the bank statement of the payment which I made and providing with every detail, I’m not getting any help from your department. Moreover the same mistake is repeated in the next bill with late fine and extra service charge included in that. Moreover I’m facing the problem of credit limitation though I’m regularly paying my bills at time. I want the written explanation of why this is happening and what is the real problem, if not it will propel me to take some legal action against you. With the hope my problem will get rectified at the earliest.


Manoj Kumar Gupta
[protected]
Date:[protected]

Subject: Reg Centurion Bank Credit card No-[protected]

Dear Sir
I am Devan from Chennai.I was holding a Centurion bank credit card, the card No-[protected].In the month of Jan 2008 they transferred Rs 35000/ to my ICICI credit card, during the transaction the tele caller told me that their will be only Rs 700/ charges for three months.I paid Rs 30000/on 19th feb 2008 and Rs 5700/on 25th march 2008.I come to know that the the above said credit card has been reflecting in the cibil as over due.kindly revart me back the details about the card and help me to solve this issue.Looking forward your swift action in this regard.


--
Thanks & Regards,
S.Devan
229, TVS Colony, 45th street.
Anna nagar west extn,
chennai-600101

Mobile-[protected]

I have 4nos of ICICI bank cards but I always receive 2nos bill statement,
in first statement total ammount due -Rs 7, 038.49Cr -[protected] but
in second statement total ammount due -Rs 17, 410.90 -[protected].
So I request you kindly debit this amount from my second bill for ease of payment.

ICICI Credit Card — Illegal Charge

Dear Sir,

Ref Credit Card No.[protected]

In the month of March2008, some body used my credit card and paid online electricity expenses of various person. The total amount paid by him was Rs.15610/-. Immediately when i received statement i lodged my complaint that these all expenses was not incurred by me. ICICI bank credit card department reversed the said expenses in the month of April 2008 statement. Two months later in the month of June 2008, the same amount was reinstate by ICICI bank credit card department without informing me or without giving me reason. On 10.05.2008 as per telephone disucssion with call center i send one more letter to Mr. Brijesh PAthak Asst Manager-Chargeback stating that i still dispute on said transaction even then they include all these expenses in my statement. Near about more than 200 time i called there call center for reversing the said expenses but no body take the responsiblity. Three time i went J.B Nagar Branch and showed them these expenses was not incurred by me but no body want to take decision. Every one told me to write a letter to ICICI Grieveance department. around one month before i write a mail to icici bank and still the matter is in dispute.

I want to lodge comapliant aginast ICICI bank credit card department and therestaff those who are torching my wife and spread rumor in my society that i am not paying there liability in absence of me.
I request them please come my house when i was available but generally they come when i was not available and torching my wife.

Thanks & Regards
Kishor Nawal
D-002 balaji enclave plot no.13,
Akruli anamika chs
Kandivali (East)
Mumbai-400101
Tele No.29663064/[protected].

t

I have received ICICI credit card statement for October, 2009 wherein someone has made fraudulent payments to Vodaphone Essar South Ltd. Mohali amounting to Rs. 70, 000 plus. I registered a complaint and have the complaint number. They have also informed that my card has been blocked. No one is guiding me whether the bank has to also file an F.I.R. or not. Or, whether it is the responsibility of the consumer to go to the police?
Could someone guide me what action (in addition to above) is required to be taken?
NS Choudhary

DATE : 03.11.2009

From
G.Tamil selvi
No-13 ATA Koil
1st Street
Villivakkam
Chennai – 600049


To
The Manager
Credit card Division
Icici Bank
Chennai

Sub: Reverased the Late Payment Fees

Dear Sir,

REMINDER

Again I am sending you Reminder one, already i could have send the letter there is no response from at your end. Why not response? what happened? Any way i am deducting the late payment fee for Rs.400/=, If not accept it, I am going to cancel my Credit Card immediately w.e.f.. Reply immediately as soon as possible.

As Reference to my credit card statement the amount of Rs.400/- on the date of 08/10/2009 has been entered as late payment fees. I am paying the amount regularly every month wise . So explain reason for deducting the late payment fees and reversed the amount or if not I will cancelled my credit card.

So Please clarify the Late payment fees

My ICICI Card.No. [protected]

With Regards


G.TamilSelvi

Hi I am a ICICI credit card holder, But i don't have icici account.
I want to check my monthly statement on icici's website. Can it be possible? if yes then please assist me how?

Dear sir,
I have not yet received my icici bank credit card statement for the month of june 2008. if possible please send it as early as possible or please tell me the way by which i can take my icicic credit card statement through www.icicibank.com

hi,
i m hiren bhagatwala and my account number is[protected] i do not want pysically statment. i reqesting u that u only send me my statment on my email adress.

hi sir i want show my total deposite amount statemant since aprail 2008.i want to show per amount one by one deposite and date.please send me six month statment ac-o399xxx548929.
NAME-rajendra singh

I want to access my ICICI credit card statement online. Earlier pass word was sent to me and i did not use it on time. Now. that pass word is not accepted. So, pl. send me fresh pass word for online
access of credit card statement and payments. Pl. send new pass word to the below address :-
K S RADHA, ARTHA MONEY, 7TH FLOOR, MBC TOWERS, NO.81, TTK ROAD, ALWARPET, CHENNAI - 600018.

please arrange to send my statement for last three months.i want to access my ICICI credit card statement online. Earlier pass word was sent to me and i did not use it on time. Now. that pass word is not accepted. send me fresh pass word for online access of credit card statement and payments. So, pl. Pl. send new pass word to the below address :- B-16/11, The best sanman co-operative society, opp.fire bridge, Goregaon (w), Mumbai-400104.

ICICI Bank Credit Card — contact at home at any time

Dear
customer service officer

Sir,.. your customer care representative call at my land line number.
i am not living at previous address.
They told to my home your son are not use the credit card
actually i used my credit card at last month.
your customer care representative are not confirm to my account status.
if from icici bank call me again at my home landline
number at that day i will cancel the my credit card
and take another bank credit card. so
don't call me at my landline number.
i had already change my address through icici bank.
Reply me- urgent
so please contact me on my mobile number or through e-mail.

My credit card number- [protected]
HPCL CREDIT CARD NO. - [protected]

Mob-[protected]

SATISHKUMAR BHOLE
Scientist, - BIOLOGICS
S-2 Ground Floor
Syngene International Ltd.
Biocon Park,Plot No.-2&3
Bommasandra IV Phase
Jigani Link Road
Bangalore 560 099

Hi there,
I wish to inform you that I don't have any of the account with your bank nor credit card however I've got an sms in my mibile that some of my payment is due to be cleared on 13 Oct 2007 at [protected] .
Please clearify that and revert me back that as to why you have sent me this message.
Looking forword to hear from you...


Regards:-
Devraj Singh
Assistant Manager
Futurenext services
New Delhi.

Credit Card — FRAUDULENTLY DEBITING MY SAVING ACCOUNT

Dear sir

Please note that im a user of your credit card bearing card no [protected].

I have already surrendered my card and settled the amount also. As per your notice no 251982 dated 3mmarch 2007 my amount was due for rs 40200/- and i recd a call from your recovery dept in this regards and accordingly i paid a sum of rs 23500/- on[protected] and rs 9000/- on[protected]. the balance amount was rs 7700/-. for that i told the recovery people as they called me for the balance payment i asked them to collect the payment from me and give me the no due letter. they promised me to give the no due letter on 4-10-07. i said them to give the letter and take the balance payment they agreed for that.

But you have blocked my icici saving account and deducted the amount from my saving account without any intimation to me withou providing any intimation. and the amount which you deducted is rs 8700/- were as the amount was rs. 7700 only.

After that you have once again deducted an amount of rs 10000/- from my accouny yesterday without any intimation. My saving account maintained with you is once again blocked and due to that my 3 cheques have been dishonoured for whic icici bank is responsible.

I request you to reverse the payment of rs 19000/- to my saving account as you have deducted this amount without intimation to me and due to that my emi cheques have been bounced.

Kindly revert back to this mail and reverse the funds today otherwise i will be forced to apply to the consumer court as you have deducted excess amount and your recovery people have used very rough language also.

As i want my funds back kindly trf it today to avoide any inconvenience.

Regards

Sunil Pathak

ICICI Bank — NON RECEIPT OF BILL STATEMENTS

I, HAVING CREDIT CARD NO:[protected], WISH TO INFORM YOU THAT FOR THE LAST TWO MONTHS I AM NOT IN RECEIPT OF THE BILL STATEMENTS FOR EXACT PAYMENT WITH OUT BEING A DEFAULT PERSON. DUE TO THIS LAST MONTH I AM UNABLE TO PAY CORRECTLY THE EXACT AMOUNT AND ON VERIFYING WITH THE CALL CENTRE THEY DISCLOSED THAT THEY DESPATCHED THE STATEMENT AND THEY SENT A DUPLICATE COPY. THE NEXT MONTH ALSO THE SAME THING HAPPENED. UNTIL NOW I AM NOT IN RECEIPT OF THE STATEMENT.PLEASE LOOK INTO THE MATTER EARLY AND NEXT MONTH ON WARDS I MAY GET THE STATEMENTS OF BILL IN TIME TO PAY WITH OUT DEFAULT.

ICICI BANK SILVER CREDIT CARD — FALSE STATEMENTS, SMS & FOLLOW UP CALLS

I HAVE ICICI CREDIT CARD ([protected]).
I HAD SETTEL MY ACCOUNT ON 24-AUG-2007 AND RECEIVED SETTELMENT LETTER FROM ICICI.
STILL TODAY I AM GETTING REPEATED REMINDERS FROM ICICI BANK THROUGH STATEMENTS, SMS & PHONE CALLS.

ICICI Bank Credit Card — Debited amount from credit card without my consent

As per telephonic talk with your customer srevice dept it has been pormised to me that late paymant charges lieved on me with Aug 2007 statement will be discounted but I am surprise same has not been corrected in Oct 2007 statement. I once again request you to wave off the late payment charges immediately. take a sreious note of this.

cell no [protected]

dear sir

i am vidya sagar working for a automation firm at hyderabad
and i am earning 22000 PM

i want icici life time free credit card immediately

please tell your credit card depatment to contact me immediately

[protected]
vidya sagar
hyderabad

Axis Bank — debit cards hasn't received

Well i hv applied for salary account of axis bank last month.After one month i hv received only debit card password.But my concern tht i hvnt received my debit card kit..

kindlly resolve this issue.

regards
Shailendra singh
wealth manager
unicon securities
[protected]

ICICI Bank Gold Credit Cards — ICICI BANK has resorted to frauds

I agree with you gaurav. icici bank has resorted to cheap practices to extort money. in my case, they didnt send any statement by post, none to my email box. thankfully, there was a sms two days before the due date....asking me to clear the dues....otherwise i would have really had it from my father for defaulting on payments.

bharath nahar
chennai

ICICI Bank Credit Card — Wrong Demand of money and hareshment

I having Crdit card of ICICI Bank and ABN Amro bank
both has charged me wrong amount and for collecting the same they are sendig recovery agent to my resident place and haresh to my senior paraents and also they having my mobile number with them after that they are call to my resident place and abusing to my senior paraents. also i have made complaint to them but they are no repling for the same.

ICICI Bank Credit Card — Fraud and Cheating

I recently got the ICICI credit card and I was offered 101/- to be used before 29th of November. I used the 100/- on the 29th of Novemeber as per the offer. To my surprise on the 30th of November they simply reversed the 101/- offer and charged me the amount due as 100/-. When I called for the first time to the ICICI customer center, the representative said she had talked to the billing department and you will get the 101/- rs as expected and charges will be reversed. The next day I called again at the call center to confirm and I got the reply that I was eligible for the offer amount and 100/- amount will be reversed. Then I asked do I need to pay 100/- as you might put me late fee as charge in 15 days advance to the paid date. She ensured me that I don't have to pay anything and you have 0 balance as of now. But to my surprise I got the latest statement telling me to pay 493.26 /- where they charged 393.26 as late fees instead of reversing the 100/-. When I again talked to the customer care center, the fellow told me that you have been charged the late fees as you didn't pay the last bill of 100/-. I told entire story but he simply said i have filed complaint again and come back after 3 days.
This is simply a case of cheating to make fool of customers. I had faith in ICICI but now totally lost it as their way of cheating.

Dear Sir
I Request you to kindly send me the proper statement of my cridit card
My card no [protected]
And also the statement come under this name (Udhayasanlar)
But my proper name is S.Udhayasankar
I request you to kindly change in My monthly statement

Do the Needful
Thanks & Regards
S.Udhayasankar
[protected]

You are absolutely correct Gaurav, I too get frequent calls from those numbers and they say anything to force people to accept whatever they are offering. A better approach is to ask them to give their ID and call transaction ID, if they have that option. Or any advt on their website about such scheme.

i opened my account in axis branch kaithal (HARYANA) and i was told that i will get my atm kit within a week but yet now i have not get anything then what should i do

ICICI Bank Credit Card — Amount debited without any instruction

Dear Sir
I am hlodnig of ICICI Bank credit card No.[protected]
they always debited my LIC premium on my credit card and they told this instraction recevied by LIC but I talk with LIC info centre executive told me they not given any instraction for payment to any company.
The debited amount after complaint to ICICI reverse after one or two months.
This same problem done twise within three months.
Please do neeful.
Amit Rochlani
[protected].

Hi

I used to get lot of calls to convert EMI and regrding personal loans. Even sometime the girl in the other line speaks in a flirting slang. She will try to lure people or she insists others to get a new card and by the time when you are about to apply the card they will ask you for some new documents about which they won't reveal it during their 1st call. so beware of things.

Even some one offered me a ICICI EMI card with lot of false promises. i even got the card and after that i crossed checked the same by calling customer care. I found that many things are contradicting, so i canceled the card on the spot. then they asked me to cut the card in to 4 pieces and drop it in any ICICI ATM.

so for you, i would say don't believe in EMI, if you have money then pay it as quick as possible. also even when paying money, preserve the receipts, challans. call the customer care immediately and inform abt your payment along with the receipt numbers.

ICICI Bank Credit Card — Regarding-- Credit card outstanding Amt.

I have a ICICI BANK Credit card No.[protected].The service of credit card was satisfactory upto ending April-2007, after this the service is unsatisfactory, problematic & also painful. In the month of May, 2007 I received a call from ICICI Bank on my mobile (Old) from New Delhi that I have won some prize of Rs. 40, 000 /- out of which they deduct 10, 000 /- for commission out of rest balance Rs. 30, 000 /-. They said me that I have to take a ICICI lombard policy about Rs. 19, 000/- I said that after thinking about this I want one day than I can reply. But ICICI lomward representative press me and said "why think so? Again they told me that the amount of policy will be deducted from won prize balance (Rs. 30, 000/-) I said first sent me Rs 30, 000/- then I will agree your policys.
On 31st May, 2007 for transactions were shown in the statement of 21st June, 2007 i.e. Rs. 110/-, Rs 3250/-, Rs. 2990/- & Rs. 60/-. These transactions were not done by me. When on credit card instructions the signature of card holder should be done and I have follow the rules and signed on back of card, then how the card is missued by others. So I am not a defaulter in this regard. The statement of May, 2007 was received late due to wrong address, so the outstanding amount Rs. 600/- was paid on 3rd, July, 2007 through cheque which cleared on 7th, July 2007 in statement of 21st July 2007.
Out standing amount was Rs. 9108.80 was shown again in the statement of July. In this regard I was made a complaint through call centre that I have not received any policy of ICICI lombard then why they are sending this type of statements.
In August, 2007 statement they credited policy amount Rs. 19, 555/- So that outstanding amount became Rs. 9414.89 Cr. Due amount was Shown Zero. Again I contacted with ICICI bank credit card call centre and said that because I have not received any policy so it may be cancelled. In statement Sept. 2007 Amont is added Rs. 17510.86 & outstanding Amount was shown Rs. 7042.02. After receiving the statement again I made a complaint and faxed to ICICI Bank Ltd. Chargedback Deptt. IInd Floor Empire complex 414 - Senapati Bapat Marg Lower Parel Mumbai- 400013 and after 10 & 15 days again contact through call centre and as suggested I sent my complaint through courier on dated 24.12.07. As said the problem will be solved within 3 & 4 months I have not received any solution of my problem and statements received countiously, when I called again in mid of February 2008 and I was suggested that contact again after 28th Feb. 2008. In March, 2008 A representative of ICICI Bank was contacted me with comments that the outstanding amount is to be deposited. I contacted in Upasana Tower, Jaipur with representative of ICICI Bank credit card, but they were not interested to solve my problem. So Please look into the matter presonally and oblised.
Statements may kindly be stoped in future.

Thanking You

Your's Sincerely
Panna Lal

ICICI Bank Credit Card — BILLING

I have been issued a free life time card in 2006 4xxx 8005 in 2006 but i havent even opened the cover with the sticker intact but i keep getting messages on my mobile saying that my credit card is overdue.
I wasnt even aware of the credit card number as i had not at all used it and raised a cmplaint but there has been no response. The collection department cald me for payment and i even complained to them regarding the same. I have not received one bill so far and do not know what is happening and how an unused credit card can do wonders.

ICICI Credit Card — Exemption of dues

Dear Sir,
I regret to inform you about the untimely sad demise of my friend, who was having a credit card from ICICI Bank. As he was the only earning member of the family and his only son is a studying for Engineering and his wife is a house wife, the balance dues in his credit card cannot be paid back ti the bank. Tharefore I would request you to guide me as to how and to whom they shall apply to cancel the card as well as give them exemption for the dues. Thanks

ICICI Credit Card — Directly debit my Savings Account for false Credit Card charges

The below mentioned mail was sent to ICICI Bank from my personal email on the date mentioned. After that I have send them few other mails, but in vain.

Till date nobody even bothered to contact me. Your guidance on the same is highly solicited.

Date: May 29, 2006
Respected Sir / Madam

This has reference to your letter dated 19th April, 2006, Ref. IB/04/844, which states that my savings account no.[protected] has been debited for Rs. 6, 600.00 on 19th April, 2006.

Whatever the relevant terms and conditions is set out in the Card Member Agreement, I highly abide by it. Actually I was not aware of these Terms and Conditions. While issuing the Credit Card nobody highlights these terms and conditions. Anyway that’s a different story and lets come to the facts.

It all started way back in 3rd Sept 2003. I had issued a Cheque No 517300, for an amount of Rs. 15, 488.68 from my ICICI savings account, Connaught Place Branch, New Delhi. I dropped the Cheque in the Drop Box in Rajouri Garden Branch on the 4th Sept 2003. But the same Cheque was produced in my account on 24th Sept 2003. The problem started from there.

Actually in my Statement dated August 28, 2003, for the period July 29, 2003 – August 28, 2003, for the Card No. [protected], the total amount reflecting was Rs. 16298.68. There was an Annual Charge of Rs. 750.00 and Service Tax Incurred Debit of Rs. 60.00. I deducted this amount of Rs. 810.00 and issued the Cheque.

I just need few explanations from your side. When it was told to me that I would have a Lifetime Free Credit Card, why was I charged for the same? Secondly, when it was chargeable, how was the same waived off in my next statement? This is as far as the charges are concerned.

Above all, the reason why I held up the so-called payments was that when I dropped the Cheque on 4th Sept 2003, why was it produced on the 24th Sept, 2003. When I contacted your Customer Care Executive, they told me that they havn’t received my Cheque. Where was the Cheque in between these days? When I went to your Rajouri Garden Branch, I was told from the records in their Computer, that on 5th Sept 2003, the Collection Boy had collected the Cheque. Who is to be blamed or penalized for the same? I took up the matter to your Customer care Executives (namely Shiela, Padmini & Shalini), but they could not assist me neither I had any idea of how to go about it. Actually, I had no written proof or any authentic seal & stamp from the bank regarding the dates, because it was dropped in the drop box. But I would like to confirm you one thing that your Rajouri Garden Branch people should me the records in their Computer.

From there onwards, I used to make payments for only the amount spend by me and not the other charges. The amount that you lien marked in my savings account is not the amount spent by me on the card. It is only the charges.

Then one fine day, I got the address of your Office in Delhi. Let me clear one thing that whenever I asked your Customer Care Executives about your Office address in Delhi, they used to tell me that they don’t have any in Delhi. I still don’t know why they refused to give me the address. I went to your Office in Videocon Tower, Jhandewalan, New Delhi on the 4th April, 2004. I went to the 9th Floor and met Ms. Adeeba Khan and gave her a request letter for the above-mentioned problem and also handed over my cancelled credit Card No. [protected] and the Add On Card No. [protected]. She promised me to resolve the matter, but promises are made to be broken and nothing was done.

Then on 12th April 2006, my savings account was lien marked for an amount of Rs. 8, 710.58. I was not aware of these facts. I went to your Office in Jhandewalan, 2nd Floor and there I met Mr. Rajesh Kumar Ram on the 13th April 2006. Nothing was done but I got a sort of threatening from him, because he is in the Recovery Division. I requested and pleaded him, but he showed his power and Rs. 6, 600.00. On the 15th again, I met Mr. Vinod and Mr. Tulsi Prasad, both from Recovery, as Mr. Ram was not available.

Now since you have already debited my Savings Account for an amount of Rs. 6, 600.00, I would request you to look into the matter. Firstly, whether the Cheque was collected on the date mentioned i.e. 4th Sept 2003, secondly why was it produced on the 24th Sept 2003?

I am just requesting you to look into the matter because I have already made the payments. It is not only a matter of money; it is a matter of ethics.

If nothing can be done from your side then please guide me that whether I should approach the Reserve Bank of India or Consumer Court.

I shall be highly obliged if you kindly resolve the matter at the earliest and help me out.

Thanking you.

With Regards,


Goutam Biswakarma

icici has laid undue int charges on my credit card, now i want to pay full n final payment, but i want recv acknowledgement from icici so that they wont generate statement again n demand for more payments.
What shoul i do???
moreover i want to sue the bank for harrasment i have due to fraudulent activity by icici bank credit card????
How and where can i file suit or complaint against icici
bank???????????

Nirpal singh,
ludhiana

I have never seen such a lazy/sluggish and non-sincere courier company in my life. They are not at all sincere. Four times I got SMS from them that one document could not be delivered to and so asked me to contact in 2 number[protected]/3203202). When I tried to contact those numbers more than 100 times, THEY NEVER LIFTED THE PHONE. Instead after the call was over becos of no answer Not even a single time they lifted the phone. Even anybody can check those numbers. But in almost all SMS from EXPRESSIT, they furnish to contact those 2 numbers.
Becos of these bad/worst behaviour of this, some of my couriers have been returned back to the sender. Lot of inconvenience becos of them.

I request you to do something to these non-sincere/Lazy persons otherwise lot of persons would be affected.

Yours faithfully,

Credit Card — never used the card but auto debited from my salary account

Hello,

I am frm chennai.

i hold a credit card which (i was forcibly given) i never used.

i contacted your customer care centre to cancel the card. they said it will be cancelled. but i kept receiving the statements.

after some time i was given a notice to pay a huge amount.
When i went to chennai customer care centre they verified that i never purchased..infact never used the card. they said i need not have to pay the money since i never used the card.they told they will cancel the card.

but on 28 th april over Rs 30000 is autodebited from my salary account.

What the hell is this... i am ICICI's customer and this bank is did something shameful that made me to think worst...

Infact if dont get my money reversed into my account and the card is cancelled i would have to approach to customer court.

please consider this as final communication. please help me...

ICICI Bank Credit Card — Debit amount without instruction

Dear Sir
I am holding of ICICI Credit Card # [protected]
He debit LIC payment regularly without any instraction.
after complaint to custotmer care they give credit after one months but I not understand why they debit this amount to me.
Please do needful about me.

Amit Rochlani
[protected]

To
Customer care Manager
I herewith inform you that I have deposited the cheque no. 778901 on amount of rs. 5550/- dated 29/03/2008 (Indian Bank) against my credit card no. [protected] due to negligence of your bank employee the transation is not cleare when I want to know what is the status of my account the customer care executive told me I haven't recieved any cheque and send me a new statement with the addition of penelty and when I wants to know how it happen then yesterday evening i recived a message from ICICI bank to recieved a cheque of rs. 5550/-.
So I want to know that how it can possible, you recieved my cheque from after a month and who will pay the late charge.
So I am requesting you to please cleare these things as early as possible otherwise I will take necessary action against the defaulter.

DharamVir
mb. no. [protected]

ICICI Bank Credit Card — Not Received Courier even after 6 months

Non-delivery of Couriers by EXPRESS IT
Dear Sir

I have never seen such a lazy/sluggish and non-sincere courier company in my life. I am working for a Call Center. They delivered very late or not at all delivered to me.
They deliver tappals according to their convenience. They are not at all sincere and my banker asked me to contact in 2 number[protected]/[protected]. When I tried to contact those numbers more than 100 times, THEY NEVER LIFTED THE PHONE. Instead after the call was over becos of no answer, THEY PUT DOWN THE RECEIVER AS IS THEY WERE ATTENDING ANOTHER CALL.
Not even a single time they lifted the phone. Even anybody can check those numbers. But in almost all SMS from EXPRESSIT, they furnish to contact those 2 numbers.
Becos of these bad/worst behaviour of this, some of my couriers have been returned back to the sender. Lot of inconvenience becos of them.

I request you to do something to these non-sincere/Lazy persons otherwise lot of persons would be affected.

Yours faithfully,

Amit Goswami

ICICI Bank Credit Card — reversal of charges levied on our credit card no.4477466395111007

To icici bank,
In november 2007, emi which was paid timely and was credited to icici bank but due to minor technical mistake, it is not credited in my credit card account.As per your normal system and inspite of several requests made to the service departmaent, they charged heavily as penalty charges and interest charges.
REQUEST:kindly reverse all these unauthorised charges charged on my account as upto now i have paid every emi on time alongwith normal interest charges to the icici bank.that is i say i am not a defaulter .it was a mistake which was explained to the service department the very next day.
thanking you.

Credit Card — wrong demand

I had made a payment form my credit card on 2nd March, 2007 by chewqe. It was credit card of Centurion bANK oF pUNJAB. and collection wa being made by Icici Bank. Even the amount has been debited to my bank account, they have not given credit to me of that. I have told them different times the situation and given them my bank statement. Even after that they are levying penalty on enalty and now have send me a legal notice.

Dear Sir,
Your mobile is registered for ICICI bank mobile banking Service meet massage on 26 /5/08 But now a days my account is not activated.What the reason I don't know.When i Login To internet banking It saw a massage User ID in not valid.

Customer id[protected]
My A/C no is[protected]
Ph no [protected]
A/C name Amit Kumar

Your call centre is confirm me that all reward point transfer to my new " I PIN" Card but till date I have not received any I pin card.
and your Kolkata "I Pin call center " No. [protected] given your
actual call center is not correct. Kindly let me know how I take the I pin card. My Main Card No.[protected] and my mobile No. is [protected].

I also request your good office for deliver the I Pin card as early as possible.

With regards,

Tapabrata Mukherjee
Mobile No. [protected]
E-Mail ID : [protected]@yahoo.co.in

ICICI BANK (CREDIT CARDS) — BANK KI MANMANI

DEAR SIR, I HAVE 3 COMPLAINTS TO ICICI BANK.

1. I WAS HAVING A ICICI BANK CREDIT Card no [protected].BANK HAS GIVEN ME A LOAN OF RS. 55000 ON CREDIT CARD. BUT NO PROCESSING FEE OF RS 1800 WAS TOLD BY BANK LATER IT HAS CHARGED PROCEESSING FEE IN MY CREDIT CARD STATEMENT. WHEN I WROTE THE MATTER TO BANK, BANK HAS CANCELLED MY LOAN AND CHARGED PRECLOSURE CHARGES ALSO.THEY ACCUMULATED AMOUNT5 TO 60000. AND ASK ME TO PAY WHOLE AMOUNT IMMEDIATELY.
WHEN I REFUSED TO PAY THIS AMOUNT BANK STARTED SENDING THEIR GUNDAS TO ME. THET STARTED TO MISBEHAVE WITH ME AND MY FAMILY. I M VERY DIPRESSED. I GOT THE PROBLEM OF HYPER TENSION.
2.
I HAVE ISSUED A CHEQUE OF RS 5000 ON DTD[protected] REGARDING CREDIT CARD PAYMENTS. I WAS HAVING SUFFICIEN AMOUNT OF RS 5000 IN MY BANK ACCOUNT STILL BANK HAS BOUNCED THE CHEQUE ON GROUND OF INSUUFFICIENT FUND ON DTD[protected]. STILL I HAVE MADE ME PAYMENT OF RS 5000 THROUGH DIRECT DEBIT. ON[protected].
3 BANK HAS SENT ME A LEGAL NOTICE DTD[protected] THAT YOUR CHEQUE HAS BEEN BOUNCED AND WE ARE GOING TO TAKE LEGAL ACTION.
NOW I WANT TO ASK BANK WHEN THE PAYMENT HAS ALREADY BEEN MADE ON[protected], THEN WHY IT HAS SENT A NOTICE REGARDING THIS ON[protected].
I am very mentally disturbed. plz help me.
details of lette and bank statment:

thanks and regards
ROOP SINGH
MCF.269 ADARSH NAGAR BALLABGARH
FARIDABAD
MOB [protected]

Fresh Credit Card divison — Credit Card Not received

I have applied for Credit Card with Ref. No. 1361415.
But Still I have not recdived any card or response .

ICICI Bank — ICICI CREDIT CARD ILLEGALLY BLOCKING MY ICICI SAVINGS ACCOUNT FOR WHICH MISTAKE COMMITTED BY ICICI BANK ONLY

A icici Bank Cheque had been issued to the icici credit card for a payment on 20/11/2008, the amount related to cheque was present at the bank till 02/12/2008

i was shopping after that i came to know that my card has been blocked

I called up the customer care and asked regarding this that told your cheque has got returned of insufficient funds on 22/11/2008 i explained them clearly that no way that it could have happened and after crosschecking he told that you again make a payment so that he will take care that no additional charges will apply

I got a mail the next day saying you have to pay the interest charges, cheque bounce charges, penalty charges etc.,

I have sent that mail to icici bank stating i won't pay until my statement is cleared of this additional charges.

so far no action has been taken and i waited long,

At last that have blocked my Savings account and they are asking to pay one lakh immediately.

how can they do this and how can i pay for their fault

I have got all the proof with me

ICICI BANK CREDIT CARD No.5276370084944002 — Declining of credit facilities.

Though I have cleared all the due of the credit card No.[protected], whenever I am trying to use the same for any purchase or getting cash, the service is being declined.
Please let me know the exact status of my card and ensure to
activate it for enabling me to use the same for purchases or
cash withdrawal.

Please reply at the earliest.

ICICI Bank Credit Card No. 51763700844002 — Declining acceptance of the Credit Card

Dear Sirs,
Though I have already cleared all the dues of ICICI Bank Credit Card No. [protected] about two months ago facilities of availing credit facilities as well as availing facilities of cash withdrawal has been denied to me as well as the additional card holder.

I would therefore request you to kindly let me know the status of my above mentioned Card and to ensure that I shall avail the facilities for purchases and cash withdrawal at the earliest and oblige.

Expecting your quick response and thanking you,

Yours sincerely,

Chandraprava Mohanty,
QTR NO. 5RF/5, UNIT-3,
BLOCK-2,
MAHATMA GANDHI MARG,
BHUABNESWAR-751001.

Dear Sir,

My self Sambhaji Dhembre. I am holding an ICICI Gold credit card.no [protected]
Credit card limit was 20000. I have used it in nov 07. Then i have made payment of rs. 1650 in same month. then i have made payment of rs. 13000 in the month of april 08.
In each & every month they are putting huge charges in the statement. it goes up to Rs. 30000.
Now yesterday they have blocked my debit card by rs. 14000. without intimating me.what should i do in this case. please give me immediate solution.

From: mahesh jain
Ref: SK[protected]
credit card no.=[protected]
mobile-[protected]


Dear Sir,

It is very pity and funny to say that i have been issued a axis bank credit card by saying that it is free, and then Axis bank post me a statement with fees without posting a credit card.

you people are extreme. That til today i have not recieved a credit card and you are posting me the statements of fees and charges.
This is my life greatest mistake that i have applied for axis bank credit card. your banks DSA told me it is totally free, thats why i have applied for it.Than your bank send me a statement of charges without giving a credit card.

I have been writing you people from last two months and you don't reply me properly.please stop fooling the people and stop wasting time of others, because we did not get pay as u people are getting without any working in company.

now, this is a limit and i want the credit card to be cancelled immediately, otherwise give me the managers number who is fooling the people.

with no regards and no thank you

mahesh jain mob [protected]






"THINK UNIQUE" TO "EXPAND YOUR HORIZONS" LEO MAHESH JAIN


--- On Thu, 6/5/08, Credit Card Enquiries <customer.[protected]@axisbank.com> wrote:

> From: Credit Card Enquiries <customer.[protected]@axisbank.com>
> Subject: cs 120 Re: CS 110 Re: CS 110 Re: cs 107 Re: CS 118 Re: urgent:: wrong allocation of credit card charges [REF:[protected]]
> To: [protected]@yahoo.com
> Date: Thursday, June 5, 2008, 10:45 AM
> Dear Sir,
>
> We refer to your e-mail dated June 05, 2008 to
> customer.[protected]@axisbank.com.
>
> Thank you for writing to us.
>
> We would like to inform you that you can downgrade your
> credit card from silver plus to silver standard which is
> lifetime free card with following benefits:
>
> Sl. No. Cover Type All Silver Card (in Rs.)
>
> 1. Personal Accident Cover 3, 00, 000
>
> 2. Air Accident Cover 10, 00, 000
>
> 3. Credit Shield 25, 000
>
> 4. Lost Card Liability 40, 000
>
> 5. Purchase protection 25, 000
>
> For any further assistance or clarifications, please write
> in to us or call us on our 24-hour customer service help
> line numbers [[protected] (From BSNL or MTNL landlines) /
>[protected]].
>
> Regards
> Customer Service Desk
> AXIS Bank - Credit Card
> CS 120
>
> ---- Original Message ----
> From: [protected]@yahoo.com
> Sent: 05-Jun-2008 9:16:49
> To: customer.[protected]@axisbank.com
> Subject: Re: CS 110 Re: CS 110 Re: cs 107 Re: CS 118 Re:
> urgent:: wrong allocation of credit card charges
>
> Respected sir,
>
> Thank you for all offers. But i want the charges to
> be waived in cash not through your offers. i[censored] wish
> to cancell the charges than do it, otherwise i am not
> seriously interested in axis bank credit card
> services. For god sake release me from your two way
> offers net.
>
> i am not going to pay a single penny for it. so,
> you are requested to urgently waive oof my charges or
> cancelled the credit card.
>
> waiting for your quick reply.
>
> mahesh jain
>
>
> --- Credit Card Enquiries
> <customer.[protected]@axisbank.com> wrote:
>
> >Dear Sir,
> >
> >We refer to your e-mail dated June 03, 2008 to
> >customer.[protected]@axisbank.com.
> >
> >Thank you for writing to us.
> >
> >We regret for the wrong information given by the
> >sales executive.
> >
> >We would like to bring to your notice that the
> >annual fees and the joining fees that you pay get
> >refunded to you with the host of benefits with the
> >card. We would like to highlight the offers
> >available on your card as a follows:
> >
> >1)Complimentary one-way flight voucher to any one of
> >the location available in the country. Same benefit
> >on Add-on card. If required, there is an option for
> >buying an additional one-way journey voucher for
> >your companion on additional amount of Rs. 2500/-.
> >
> >2)Discounts ranging from 10-50% across 5000 Hotels
> >worldwide and guaranteed 50% discount at over 35
> >hotels in India specially tied up for AXIS Bank. The
> >list of the Hotels is available on
> >www.ibtcsilver.com. This offer comes by way of
> >complimentary IBTC? Blue card membership for Silver
> >Plus members.
> >
> >3)Other offers which would be sent along in your
> >monthly statements.
> >
> >Sl. No.Cover TypeAll Silver Card (in Rs.)
> >
> >1.Personal Accident Cover3, 00, 000
> >
> >2.Air Accident Cover10, 00, 000
> >
> >3.Credit Shield25, 000
> >
> >4.Lost Card Liability40, 000
> >
> >5.Purchase protection25, 000
> >
> >However, we assure you the best of our services and
> >ensure that the benefits are more than the amount of
> >fees paid by you. We are looking forward to serve
> >you in future.
> >
> >For any further assistance or clarifications, please
> >write in to us or call us on our 24-hour customer
> >service help line numbers [[protected] (From BSNL or
> >MTNL landlines) /[protected]].
> >
> >We assure you our best of services.
> >
> >Regards
> >Customer Service Desk
> >AXIS Bank - Credit Card Center
> >CS 110
> >
> >
> >---- Original Message ----
> >From: [protected]@yahoo.com
> >Sent: 03-Jun-2008 16:42:32
> >To: customer.[protected]@axisbank.com
> >Subject: Re: CS 110 Re: cs 107 Re: CS 118 Re:
> >urgent:: wrong allocation of credit card charges
> >
> >
> >Respected sir,
> >
> >my credit cards details are as under
> >
> >Name: mahesh jain
> >creditcard no.=[protected]
> >DOB =[protected]
> >Ref no.=SK[protected]
> >
> >SUB: wrong allocation of annual fee and joining fee
> >
> >i think the above detail is sufficient to
> >look into the matter as i had previously mail for
> >three times.
> >i want immediately the charges to be removed
> >and my card to be cancelled. i dont want the service
> >of company, who do fraud by telling that the no
> >charges would be charged for credit card activation
> >and than send the statement of charges.
> >
> >please look into the matter urgently otherwise i
> >have to go to chief authority level to reveal the
> >fraud happening in axis bank.
> >
> >waiting for your quick and positive reply.
> >
> >mahesh jain
> >
> >
> >
> >
> >--- Credit Card Enquiries
> ><customer.[protected]@axisbank.com> wrote:
> >
> >>Dear Sir,
> >>
> >>We refer to your e-mail dated May 09, 2008 to
> >>customer.[protected]@axisbank.com.
> >>
> >>We regret the inconvenience caused and the delay in
> >>our responds to you.
> >>
> >>We request you to confirm the 16 digit Credit card
> >>number or with your complete name, Date of Birth,
> >>Application reference Number or Mother Maiden Name
> >>to assist you further.
> >>
> >>For any further assistance or clarifications,
> >please
> >>write in to us or call us on our 24-hour customer
> >>service help line numbers [[protected] (From BSNL
> >or
> >>MTNL landlines) /[protected]].
> >>
> >>We assure you our best of services.
> >>
> >>Thank you for writing to us.
> >>
> >>Regards
> >>Customer Service Desk
> >>AXIS Bank - Credit Card Center
> >>CS 110
> >>
> >>---- Original Message ----
> >>From: [protected]@yahoo.com
> >>Sent: 09-May-2008 19:38:13
> >>To: customer.[protected]@axisbank.com
> >>Subject: Re: cs 107 Re: CS 118 Re: urgent:: wrong
> >>allocation of credit card charges
> >>
> >>Dear sir,
> >>
> >>i am very sorry to say that your bank has not
> >>cancelled my credit card yet, after recieving
> >>confirmation from your side. They are still sending
> >>me
> >>the sms for the charges payment.
> >>so, you are requested to look into matter and
> >>forgive
> >>me for my mistake that i have chosen your bank for
> >>credit card facilities.
> >>
> >>reply me urgent.
> >>
> >>
> >>--- Credit Card Enquiries
> >><customer.[protected]@axisbank.com> wrote:
> >>
> >>>Dear Sir,
> >>>
> >>>We refer to your e-mail dated April 13, 2008 to
> >>>customer.[protected]@axisbank.com.
> >>>
> >>>You have been a Priority customer with us and
> >>>sharing a great relationship with the AXIS
> Bank.
> >We
> >>>value your relationship with our Bank and would
> >>>request you to reconsider your decision
> regarding
> >>>cancellation of your Credit card.
> >>>
> >>>For any further clarification, do write to us
> or
> >>>call on our 24-Hour Customer Services help line
> >>>[protected]/[protected] (BSNL or MTNL
> >landlines),
> >>>we will be glad to assist you.
> >>>
> >>>Regards
> >>>Customer Service Desk
> >>>AXIS Bank - Credit Card Center
> >>>cs 107
> >>>
> >>>---- Original Message ----
> >>>From: [protected]@yahoo.com
> >>>Sent: 13-Apr-2008 10:19:07
> >>>To: customer.[protected]@axisbank.com
> >>>Subject: Re: CS 118 Re: urgent:: wrong
> allocation
> >>of
> >>>credit card charges
> >>>
> >>>DEAR SIR,
> >>>
> >>>THANKS FOR THE REPLY.
> >>>
> >>>I WANT CHARGES TO BE WAIVED IMMEDIATELY, I DONT
> >>>WANT IT TO BE ADJUSTED AGAINST THE BENEFITS AS
> I
> >>>DONT
> >>>WANT TO SPEND MORE MONEY TO CLAIM THE WRONGLY
> >>>CHARGED
> >>>FEES.
> >>>I ALSO WANT TO BE CARD CANCELLED AFTER WAIVING
> >
> === message truncated ===
>
>
> "THINK UNIQUE" TO "EXPAND YOUR
> HORIZONS"
>
> LEO MAHESH JAIN
>
>
>
>
> DISCLAIMER:
> Information contained and transmitted by this E-MAIL
> including any attachment is proprietary to Axis Bank Ltd
> and is intended solely for the addressee/s, and may contain
> information that is privileged, confidential or exempt from
> disclosure under applicable law. Access to this e-mail
> and/or to the attachment by anyone else is unauthorized. If
> this is a forwarded message, the content and the views
> expressed in this E-MAIL may not reflect those of the Bank.
> If you are not the intended recipient, an agent of the
> intended recipient or a person responsible for delivering
> the information to the named recipient, you are notified
> that any use, distribution, transmission, printing, copying
> or dissemination of this information in any way or in any
> manner is strictly prohibited.
> If you are not the intended recipient of this mail kindly
> delete from your system and inform the sender.
> There is no guarantee that the integrity of this
> communication has been maintained and nor is this
> communication free of viruses, interceptions or
> interference
> DISCLAIMER:
> Information contained and transmitted by this E-MAIL
> including any attachment is proprietary to Axis Bank Ltd
> and is intended solely for the addressee/s, and may contain
> information that is privileged, confidential or exempt from
> disclosure under applicable law. Access to this e-mail
> and/or to the attachment by anyone else is unauthorized. If
> this is a forwarded message, the content and the views
> expressed in this E-MAIL may not reflect those of the Bank.
> If you are not the intended recipient, an agent of the
> intended recipient or a person responsible for delivering
> the information to the named recipient, you are notified
> that any use, distribution, transmission, printing, copying
> or dissemination of this information in any way or in any
> manner is strictly prohibited.
> If you are not the intended recipient of this mail kindly
> delete from your system and inform the sender.
> There is no guarantee that the integrity of this
> communication has been maintained and nor is this
> communication free of viruses, interceptions or
> interference

icicibank credit cards — I have applied for card in FEB.2008.

dear sir/madam

I have to tell you that i have applied for credit card in Feb. 2008.
i had received all the password & card no. details. i have purchased a policy on this card . but still now i didnot received the card. and interest & other charges is going on. i also have changed address. but no response . i talked with bank officers but they say that please deposit due amount.

please take necessary action tn this matter because charges is increasing day by day.

thanks

shashank purwar
Mob:[protected]

ICICI Bank Credit Card — Extra charges on credit card

Dear All,

I, Isha Luthra, Hold a credit card #[protected] with your bank.In Dec'07 there was an outstanding amt of Rs 850/- for which i deposited the a cheque in ICICI Bank ATM drop in sector 62 JIT institute.However, I was confirmed by bank that they have not recvd the payment and the cheque is not found.I immediately issued another cheque and gave it to an executive visited my office.
I was told that once they receive my payment of Rs 850/- they will waive off late fee charged.I agreed

But every month I receive statements instructing me for immediate payment.There is no amount of "Actual payment" Its just full of Late fee and other charges.I called up customer care.But they said They cannot waive off charges of more than one month in just one month but it will be systematically waived on month on month basis.They wont be able to help me but i need to talk to Mr

I Was you to pls look into the matter.I am very concerned What is happening with this credit card.I want to blocked this card and I am extremely disstatisfied and being misguided and wrongly communicated by the customer care.The latest statement shows rs 1500/- or so due on card.
Pls check and revert.I will strict action against ICICI Bank, if this time I am misguided or dont get any response within 7days.I am also wroking in a Pvt Bank.I know th escalation matrix.Pls understand and let me know, if there is any actual amount due.I will pay but wont pay Charges at all.Its not my fault.

Simialr, is the case for My mother's Card, Mrs Indu Luthra, # [protected].She is so innocent and she doesnot even know how to use card properly so I am operating & complaining on her behalf.

ICICIBANK CREDIT CARD — activate the card

my card is deactivate for the previous dues but this month i have paid my last dues .so i request to you please activate my credit card no.[protected]

ICICI Credit Card — Return of credit card to bank due to irresponsiblty of couriar

Dear sir,

I have applied for ICICI credit card in month of May 2008.and submit all the doc's related to that.and have recived many phone calls for verification from the bank.after that i have recive a phone from ur couriar co. from Navyug market, Ghaziabad in the month of jun 08 and saying that sir ur not avalable at ur home in office hours.then i have told them that i m only avalable till 10'o clock morning and after 6:30'o clock in the evening, but some time i have my touring due to my company in the month,

I request to ur couriar company that i can also collect the card form their office then they refuse my request.

and return the card to the bank, i am anable to contact ur customer care deppartment due to ur bussy phone lines.by exausting all the prosses i m writting a mail to you that any how deliver my creadit card to me.Either it is in ok condition or Distroed condition for my satisfation that it is not in wrong hand.

Again I am requesting please diliver my card to me ASAP.


Thanks & Regards
Vikas Srivatava
[protected]

Dear Sir,

Today I was shocked to see my credit card details which I saw through net banking that there
was a purchase of 62, 861 Rs from my add on card released in the name of my Wife Deepa Mehta..

I would like to draw your attention that I never applied for Add on card and never received that card .
I came to know that there was a request of address change of my account which was never been done by me.

There was four transaction which was done within 3 days by add on card which was never received and used by me and my wife ever.

Total purchase done in two days was around 62, 000 Rs

I would like to tell that I guess DSA of bank are invloved in it and security have many loop holes in ICICI bank.

If these ppl distribute cards like peanuts then this will happen to many more ppl...

Pls take strict action against bank

Yours truly,



Prem Mehta
CA-55 D
Shalimar Bagh
New Delhi-110088
Ph[protected]
M-[protected]
Email –[protected]@yahoo.com

Credit Card — False Recovery- ICICI Bank Credit Card No. 4477580042336005

I had a credit Card No.[protected]. Operation was normal. One day I got a statement regarding late payment of renewal fees. I immediately opposed their billing and I was told by their customer care that you make a payment and late fees charges will be waived off. I made the payment. Again I received statement late payment without availaing their facility of their card. The customer Care Department kept us assured that extra payment made by us will be adjusted. After that I made some purchase and adjusting our extra payment I paid their dues within the time limit. After 4 to 5 days I checked from our banker(IOB) but that cheque was not produced for payment. I immediately contacted ICICI Bank who advised us to stop the payment of earlier cheque and issue fresh cheque. I followed their instructions and issued cheque of PNB. This cheque was cashed. After taking their dues they again produced our earlier cheque which was stopped by my banker IOB. After they slapped fine of cheque bouncing without considering the fact that they do not have a single penny due on me. I wrote to ICICI Bank. After that they started slapping fine on my card and I strongly opposed and clearly told them to correct their records failing which I will discard their credit card. I discarded their Credit Card and returned to them. Today I got a call from Mrs. Heena Desai who introduced hereself as Recovery Officer of RBI threatening me to declare defaulter if I do not pay Rs. 1, 504.00 to ICICI Bank immediately. I pleaded her for cosideration of my case but she was issuing Talibani Order. I have two letters in my possession giving all facts. Please guide me what to do with this type of arm twisting of ICICI bank.
Avnish Roy

ICICI Credit Card — Receiving bills even

Dear Sir/Madam,
I has canceled and had made the final settelment of the credit card with ICICI Bank in the month of May itself. I have a settelment letter also with me.

This i had to follow up by myself by calling the collection agency several times and and ultimately got the same settled. Now i find they are sending the bills every month asking me to make the payment and if delayed they will report to CBIL.

How to stop this, when i call up the customer care they want me to call and follow up myself which means clearly that they are not ready to help the customers

I want to sue the higer up as this has become a mental torcher and agony for me..

Please help...

Thanks

ICICI Credit Card — Unavailable of Statement and Adding Extra Charges

I have late received icici credit card statement every and again & again some charges are included and add in my statement. i will not be responsible for that payment because i not pay my credit card balance amount togetherr and with see of statement. i pay just on the basis of calculation than after some due date i received your credit card statement. so please check and try that these type of problem cann't come again in front of me. and send me new revised statement excluding charges my Creidt Card No. [protected] please urgent verify and solve my problem immidiately

ICICI Bank Credit Card — Pathetic Customer Service

I am a ICICI Credit Card Customer, i had dropped my credit card pymt chq before due date, but due to some messup from ICICI bank neither it came to my bank not recd by icici bank, now i have got charged for Late Pymtn charges, i am trying to contact ICICI bank call centre, from last 10 days buut always found system crash problem... call center executive are like god to me and every now and then they are making me call to call centre, stating that the system will be up in next 1 hr. I have weasted almost Rs.100/- in followup... there is no customer services as such with ICICI bank, neither they answer call properly nor answer there email... its better not to take ICICI credit card.

i want to know, how to get my credits card current statement about my bills and all.
this is my humble request to you, to please help me out as soon as possible about my question that i have asked.

Me to am suffering with the atrocities the ICICI is bestowing on the clients. I was charged a funny charge ranging from Re. 600 to Re.1500 as " excess usage fee" I objected and requested to them to correct, finally when there was no response to my telephonic/Courier/mails I finally stopped paying and am still requesting them to correct but instead of corrections they have blocked my saving account, and the most funny part is there is no response from them. I think ICICI has started a new way of collecting ransom from the people.

ICICI Bank — Savings account charged automatically for fraudulent Credit card

I have a Savings account and credit card for ICICI Bank. On 18 July, 2008, my savings account was debited Rs. 21312.83 without any prior intimation or authorization. This was for my credit card on which the bank had levied numerous fraudulent & inappropriate charges. Only Rs. 7280.83 was the purchase total.
On calling the call center, the executive refused to do anything. I managed to speak to the floor manager but she happened to be as "fake" and unhelpful as others. I was promised that I will get a call from her supervisor on July 21 but there is no call. Further, my credit card has been blocked so that I cannot call them back.
This is a total fraud on part of the bank. All reading, do not operate with ICICI bank - they can deduct any money from anywhere for anything and then block your account so that you cant do anything. I will however, take this matter up till the highest level possible.

Dear Sir/Madam

I own a credit card no.[protected] which was issued on 08/07, by Big Bazar.
I have never opted for my NDPL billing automatically through credit card. Even I'm not aware when the person has tick that option while filling the form for the credit card.
The problem is my NDPL bill was paid through credit card in the month of January (this was not intimated to me). Even I had paid that bill myself. After paying the bill I started getting calls and got a courirer that I have to pay the particular amount with late fee. I had called your customer care number and talk to the lady there. She explained me everything and deleted the late payment fee. I paid the amount then.
After that I again got a courier that there is a late payment due. I had called the customer care and she forced me to pay the amount. She sent some person from Jhandewalan Branh to receive the amount. I paid the amount unwillingly. He said that now there are no dues left .

Again after some days I got another courier that I have some amount due with you.

This is total harassement which I am suffering with this credit card.

ICICI Bank Credit Card — credit card payment deatiles

Hai my name is balamurali for erode.your bill statement is missmach for my useage.your sent to exces amount in my statement.but i you icici credit card is very carful in minmum amount.but i have not outsting amount.but you sent to my out stating amount is Rs.8576.68/Only. but this is worng statiment. every month i pay due in 2nd or 3ed. i see tha your letter, i am very shoked.plz retifi the my promble.than only i pay the amount.other wise i complined to case of 420 in icici bank. and this is my contract cell no :[protected].

ICICI Bank Credit Card — PAthetic response to Customer Complaint

Hi,

I have been using a Credit Card for sometime and always used to pay the charges in time with full value. However, for the past three -4 months, they have been adding Late fees charges and Interst. For the Last month, they have not even deducted the payments made.

Even after realizing their mistake, they did not bother to send me the revised statement to make the payments. However, they are not bothered even after writing to them 20 days back.

I am waiting for 2 more days before Finaling going for a court case.

Thanks
Regds
Sandeep Goel

ICICI Bank is charging high Interest charges for Due amounts. They are charging interest on the basis of totel amount due in the previous statement although i have paid 70% amount before due date. still interest have been charged on total amount for total credit period instead of remaining period.

First of all when a new person take a credit card all of your agents of ICICI lombard take the details of your credit card holder and called them and make them fool by their humble request of thdir lady caller. I have received such type of call from your executives of Hydrabad that there is a great opportunity for you from our ICICI lombard. But I refused them. After a long request from their lady caller that before refusing our offer please see our terms and conditions which we will send to your doorsteps within one week. After reading all terms and conditions If you feel benificial it to your self then we will call to you for final decision then your policy will start on that day and first premium will be debited from your credit card. I agreed and allow them to send. Then they asks me to send all the details to you as per our rules and regulations you have to clear a simple inquiry from our head office. In that inquiry they will ask you that you have clear all the terms and conditions about the policy and you have to answer yes otherwise they will cancel the request. So i agreed. But I asked them that these type of inquries should be after the final decision. But they told me that this is the bank's conditions to send the details to customer. Then final call received by myself and they asked me as i have previously told by your executives and i answered them positivly YES as I was instructed.
But After the final verification i received the message of transaction in my credit card account. Thus they frod with me and made me fool. This is not fare for your bank that they are making fool their own credit card holders. As I am the customer of ICICI bank for last four years. I am also a customer of ICICI lombard medical insurance.

Please take strict actions against these type of executives of agents who are reducing your customer satisfaction.

I am very fed up withl all these and now wanted to get my money back which is 5800 rupees.

I have also complaint in your ICICI lombard customer care but they told me that you have to pay a sum of rupees 3200 to cacel your policy.

Please let me know what i have to do. As I am innocent and now I have to pay 3200 rupess for such type of FROD.

Regards,

Ajay Nagar
[protected]

Hi, I'm Pawan Kaushik, Lived in Noida. My credit card no. is [protected]. I'm your valuable customer. my last bill was wrong and I make a complaint against it and no action taken from your side. Last time I purchased 500 Rupees petrol from Ruchika Filling Station New delhi. In my this amount was two time added in same date. I have a byke, it is not possible that i can fill 1000 rupees petrol in sinble time in a byke. How it is possible. I submitted my last all amount time to time. In present bill you are not correct my billing amont and you charged interest also. I am not able to pay wrong bill. Secondly i am using your visa bill pay service for my vodafone delhi no.- [protected]. I want to stop this service right now. And also i want to block my credit card else correct my bill amount. I am not want to used your ever cheap, cheap, cheapest service and cards.

Do this complaint right now else I will be strictly goes through Distt. Consumer Forum.

Thanks n regards

Pawan kaushik

[protected]

ICICI Credit Card — excess charged than actual amount

I possess a credit card of this bank called icici, i got a statement for six months, the first statement itself shows a previous balance of Rs.982 /- when i am using it for first time, they have also charged a 100 rupees for late payment and also an amount of Rs.2000 in excess when the total bill amount as per my repeated calculation comes to only 2400 totalling to an amount of 4200/- ( as per their calculation) this is radiculous and professional way of looting a customer who likes to maintain a credit card perfect ly, so iam cancelling this card and sugesting other customers who go through this mail to cancell a icici card if possess OR THEY WILL SQUEEZE YOUR POCKET AWAY

ICICI Bank Credit Card — CREDIT CARD FRAUD & ILLEGAL DEBIT FROM ICICI BANK ACCOUNT

Dear Sir,

PART A:
OnAugust 21, 2008) during morning(11:30am) I went to the ICICI Bank (Hajratganj, Lucknow) with a letter stating that I m the holder of the account in your branch & I found that without my authorisation I found the deduction of Rs11395 from my ICICI savings Bank & would want the matter to be explained by her.
The lady told me that we are not authorised to accept any complaint even it is the Savings bank issue from the customer & refered me to contact Mumbai but she didnot provide me with any Mumbai contact detail.
I have every right to ask about my money & to know the safety of money.
I am extremely harrased by the bank manager regarding the same.I had to run from pillar to post in that ICICI branch to get my justice which I finally didnot get.

PART B
My complaint is attached with the mail.I am holding a credit card of ICICI Bank..On February 1, 2008, my card had fraudulant transaction of Rs8745 from Home Solution, Electronics Bazaar(Pantaloon Group, Shipra Shopping Mall, Ghaziabad by someone whom I dont know.I had taken the copy of all details and proof of Transaction slip from the merchant.A proper police complain was also made at local Police station on February 2, 2008.The matter was forwarded to the ICICI BANK with the complaint (SR[protected].After some months, bank came out with reply that the case went in favour of the BANK.I asked several times from the bank to provide the copy of the report & transaction which I never did.The bank never provided the details.Instead the BANK sent Recovery people to my house 5 times & they behaved rudely.We told them that we are ready to face the matter in the court for the justice.Now all of a sudden the BANK deducted Rs11395 from my savings account unauthorised way without my consent.The bank never called me nor they intimated about this action by any correspondence.

I request you to take the matter & give me proper advice to get the justice.

Your early response in this matter is extremely appreciable.

Regards,
SMITA

ICICI Bank Credit Card — Lien Account without information

I am a credit card holder of ICICI Bank from last 8 months, from first month i was not recieving any statement from bank, numbers of time i complaint to customer care, but after a long time i recieve a statement from bank with lots of charges i that. even i had requested customer care to waive that charges, but no result... My actual outstanding was Rs.22000/- but bank increased this outstanding to Rs 26500. even without informtion bank had deducted rs 13000/ from my saving account.
I suggest to u guys that pls dont open any saving account in ICICI Bank.

Credit Card — credit card blocked still amount debited in salary account

Sir,

I was having ICICI credit card No. [protected]. i have blocked this card long back. around 2 years have already passed. But till today Rs. 100/- is debiting in my salary account which is in ICICI again . i have got another ICICI credit card and i am using it now. i no longer need the old card and i am not using and making any transactions in that. So please close the account of that card and let me know by mailing to my email ID. An early action is highly solicited.

thanking you

N.L.R. SRINIVAS
PH. [protected]

I have been trying to reach the ICICI call center for the last few days. Its impossible to get through at any time of the day. After entering all the details I get a recoded message "Due to high call volumes we will be unable to attend to your call". I tried the Karnataka number and stayed on hold for 20 minutes before disconnecting. Not to mention the many times the agents have picked up the call and disconnected. The one time I did get through the system was down and I could not get anything done. The service is PATHETIC. I am forced to use the service because it is our salary account. Someone needs to be accountable for this.

icici,credit card collections — PF claim

I worked at ICICI, I-process credit card collections as support executive nearly 1.5 years.
My PF No:MH/47808/8481. My PF form has been filed and submitted through registered post on 05.03.2008 at Mumbai PF office.But, I still PF amount is not credited. Hence, I request you to
goodwill to get my Pending PF claim at earliest as possible.

ICICI Bank Credit Card — card cancelled but they have not cancel at their end

Dear Sir/ Madam

I have used ICICI Bank credit card since last 5 years and i had made payment every month b4 due dates. Last November 2007 i had cancelled the said credit card but till date the bank persons have not cancell the same and they were putting mental harrasement to me via phone and sending bills every months.

I have made payment of October 2007 in the Shahpur drop box on 23rd oct.2007 and due date was 30.10.07. Some of reasons they were not credited the said payment. They have called me on my cell immediately i have given cheque to their represntative. The very next month they have charged Rs.400/- towards late payment. I had requested them somany times to reverse the said late payment but they hav't. I had tired to called them and destroyed the said credit card alongwith letter droped in the drop box. but they have not cancelled the same.

In the month of january i had paid rs.100/- as per their caller calls to cancelled the card but they hav't.

In the month of feb.08 i have again call from their caller and paid rs.400/- additional for cancellation but they have not done their duties.

I have given so many e mails to them but till date they have not act anythings.

Kindly help me in this matter

regards

vipeen patel

ICICI Bank Credit Card — transferred money without my permisson

dear sir,
i got a massage on my mobile that i had made a transaction of Rs 5, 323/- at icici lombard perso on 28 aug. 08. actually i didnt made any transaction to icici lombard. i want to know that without my permission how can you transfer my money from my account. i want the details of that transaction that from which place this transaction was made, by whose permission this transaction was made. please send me the details immediately.my icici bank credit card no. is [protected].my date of birth 10 jan 81.
regards
pankaj tripathi

18/09/08

Good Day

sir

1. Your crdit card stmnt recd dt 15.09.08, but stmnt some
miskate our chq. is return dt 19.01.08 ch no. 282047 for Rs.
2500/- and i see the my bank account ch. no. 282047 pass dt
15.02.08 so cancell the entry in my credit card account &
credit for Rs. 2500/-

2. second think, ch. no. 252047 for Rs. 2500/- is twice entry debit in my credit card stmnt but this chq no is no issue the my chq book so you cancelled the entry in my credit card account & credit for Rs. 5000/

so i am paid balance amount for Rs. 3800/- dt 18/09/08 -

19/09/2008

Good Day

sir

1. Your crdit card stmnt recd dt 15.09.08, but stmnt some
miskate our chq. is return dt 19.01.08 ch no. 282047 for Rs.
2500/- and i see the my bank account ch. no. 282047 pass dt
15.02.08 so cancell the entry in my credit card account &
credit for Rs. 2500/-

2. second think, ch. no. 252047 for Rs. 2500/- is twice entry debit in my credit card stmnt but this chq no is no issue the my chq book so you cancelled the entry in my credit card account & credit for Rs. 5000/

so i am paid balance amount for Rs. 3800/- dt 18/09/08 -


Pl send reply my e mail id [protected]@yahoo.co.in

( MY CONFIRMATION CODE - 34ebc)

Regards

To
Customer care Manager
I herewith inform you that I have deposited the cash on amount of rs. 7000/- dated 06/05/2008 against my credit card no. [protected] due to negligence of your bank employee the transation is cleared amount are 700 cradit on 7/05/2008 when I want to know what is the status of my account the customer care executive told me I haven't recieved any Cash paymen 7000/- and send me a new statement with the addition of penelty.
So I want to know that how it can possible, you recieved my Cash amount from after a month and who will pay the late charge.
So I am requesting you to please cleare these things as early as possible otherwise I will take necessary action against the defaulter.

Divyang Shah
mb. no. [protected]

ICICI Bank Credit Card — ICICI BANK CREDIT CARD MONTHLY STATEMENT

From August 2008 I have not received any statement. Please send immediately for the month of August 2008 Statement.

MY ICICI BANK CREDIT CARD NO:[protected].

MY MOBILE NO:[protected].

ICICI Bank Credit Card — fradulant transaction and wrong debits

Dear Sir,

My credit card number 4477 4670 XXXX 3002 was used online for a fradulent transaction which was billed to me in spetember 2007 statement with a transaction date of march 2007. first of all i dont understand how any bank waits 7 months to lodge a charge, and if you say you recieved the charge in september then why in october you levy interest for 8 months !! either the charge was wrong or you are trying to get money for a fradulent transaction. This has been repeatedly brought to the notice of the ICICI bank, J.B Nagar, andheri branch by me personally visiting them and submitting umpteen letters since a year now. Neither the letters are accepted not acknowledged, only photo copies are taken saying that they do not have the authority to acknowledge.

Also my name has been put in CBIl. Lately on repeated visits the details of the transaction were given to me and they admitted that it was an online fraud but they cant do anything as too much time has passed. I had showed them the correspondance that i had immediately pointed out in writing and also repeatedly, they say they are unable to help.

I had also been filing online complaints since jan 08 but still to no avail and all i get a reply saying that the problem will be taken care of in 48 hours. I guess 48 hours expend to more than a year.

Regards

Manpreet Singh

ICICI Bank Credit Card — i didn't use the card still now,

dear sir, this sankaran from pondy. i have applied a creditcard to icici bank. i didnot use that card still date and they did not sent pin no also. my cibil report shows creditcard outstanding.please do the need full and help
Regards
sankaran.s
pondy.

ICICI Bank Credit Card — bill payment of the previous made

This is to bring to your attention that credit card bill of August is already made on 27 august 08 as a late payment .but this is again taken into account please recheck and send me the new clarified statement.


at the earliest before the last day of the bill duedate.


Prashanth.H
[protected].

Its the worst. Not only in a specific section, the whole bank is worst, we should never have a relationship with this bank. They should not be allowed to run a stuid bank like this with this stupid people.

ICICI Bank Credit Card — over charges which are already paid

I am using icicibank credit card this is third time they had charge me ...un due payment charges

my card is deactivate i don't know why .so i request to you please activate my credit card no.[protected]

My card no is [protected] i recieved a message on my mobile no [protected] on 4/10/08 that there was a transaction of Rs 15000/- for icici prudential i havent given any standing instruction or i have not paid through card all my policies are paid through cheques and i have full record.
please lodge my compaint and clear this transaction and block my card i dont want to use this card any more and if iam not satisfied i will close all my and my families 7 policies with icici prudential and close my a/c with icici
abhinav sobti
deputy manager
hdfc bank
gurgaon

ICICI Bank Credit Card — Excss withdrawl of Rs.12056.00 From S/B Account000701605555with icici bank

Dear Sir,

An excess amount of Rs.12056.00( Twelve Thousand & fIftysix only) has been withdrawn from my saving bank account No.[protected] with ICICI bank on 31st of july2008
After lot of reminders the company replied on 5th of oct.2008 that they will do the needful within next seven days
Nothing has happened so far.so it is requested to you to help me to get the money back
Thanks& Regards
Pritam Singh Kapoor
[protected]

ICICI Bank Ltd. — Charging unnecessary claims against the credit card

I am the holder ofICICI Bank credit card bearing No. [protected]. They are not sending me any payment bills and every now and then charging fine of Rs. 400/- I requested them to cancel my card byt all is falling on deaf ears. Till date I have paid unnecessary fine of Rs. 1500/- but still my card is not cancelled. I want to lodgged a complaint against them.

ICICI Bank Credit Card — non receipt of credit card statement

I have got a message from icici bank to pay Rs 2560.9 against my card no 5XXX4007 . I didnot receive the bill for it the due date is 7/11/08.There seems to be some discrepency. please E-mail us the statement to take prompt action to make payment.

ICICI Credit Card department & ICICI LOmbard — YOUR EMPLOYEE CHEATED ME

i recieved a call, from ICICI Credit Department Hydrebad, a person named Rajeev (ph: [protected]), told me that the credit limit of my credit card has been raised to 1Lac,
he also insisted me to take up a health insurance of some 3Lac Rs. to which I refused.
She told me that I will recieve a call from ICICI Chennai, confirming that I recieved my call, and he will ask me questions related to insurance policy, to which i have to reply yes for every questions.
he told me that it is just a verification call that I recieved my Credit Card, he told me that

he pestered me to say yes for every answer, which i did not for the first call, which I recieved in some 30 mins. Insisting that I need to say Yes that I know about the policy, he was annoyingly adamant on my saying yes to every question except for the 2 que that i do not have any doubt and i do not suffer for any disease
.

within 05 mins i recieve 1 messages that Rs 5860.00 has been deducted from my credit card.
I do not recieve any papers requiring my approval.
This is a clear case of fraud. Your employee Mr. Rajeev called me on 5th of Nov 2008 cheated me by providing me with wrong information.

I would like to cancell that policy if it has approved
I called your [protected] toll free number and asked him that I do not need this policy, and he told me that the database is not yet updated, then how come I recieve the message this soon.

Do look into the matter, I will lodge a complain in consumer forum about this incident, and log a case if required.

This is a highly disappointing. I will not suggest any of my friends to have an account in ICICI bank any longer.
MOHD AHSAN
Kanpur(U.P)

ICICI Bank Credit Card — Redeemption of points and unavailability of products

Everytime I wish to redeem the product goes out of stock. This time the staement printed 8 days back shows the product and when u call the call center they say the product is out of stock. Something fishy.

With out my consent they tranfered my points to i-mint card.

i have icici bank emi credit card, and this no. is[protected]. i have been payment 1000.00 per month's date 5 or 6, i have payment by cheque 1000.00 month 5th november, 08. i have seen on e-statment online, but this amount is not updated. please urgently updated my account.
my contact no. [protected]
jagdish
lucknow. u.p.

i have icici bank emi credit card, and this no. is [protected]. i have been payment 1000.00 per month's date 5 or 6, i have payment by cheque 1000.00 month 5th november, 08. i have seen on e-statment online, but this amount is not updated. please urgently updated my account.
my contact no. [protected]
jagdish
lucknow. u.p.

ICICI Bank Credit Card — WRONGLY CHARGE INTT. & SERVICE TAX

Dear Sir,

My name is Kamal joshi my credit card no. is [protected] this card is issued on march 2007
i have used this card is last time in sept.2007 & purchse 798/- rupees. This time icici bank 1000/- rupees dispute in my card when july 2007 in i purchase tds software thru internet then i have not recd. tds software but ICICI Bank Cr. Rs. 1000/- this time i sent mail to icici caredt card department, please satel this amt. reverse then i recd. call from banglore icici credit card department but they are not setell this amt. and again i recd. Sept. Month Bill they charge Rs. 2100/- & Rs. 2800/- i dont know what is this amt. i have not use this amt. then i call to customer card they are no proper reply then i told him i broken this card & future i have not use this card till date but icici bank are why sending me credit card statemnet,
Last time April 2008, i talk to icici credit card customer care they are told me settel your card payment you are only pay rs. 1000/-& one weak you settelment letter come in your address
i am sending his name & contact no. Manisha tel no. [protected]
as per statement i am already give us extra payment

It is to inform you that we got a call from your icici credit card office in jammu some 3 DAYS back regarding some balance payment in our credit card NO [protected] favouring SONIKA GUPTA as it is to inform you that we have not used credit card yet so you are requested to furnish/clarify all the details regarding this card at earliest possible

Icicibank Creditcard — cheating,unnecessary taxes,etc.

puprposely not taking the cheques from dropboxes in time and adding late fee plus several taxes. this is purely cheating by the ICICI bank to make money.

customer care services and the mulund branch services are also useless and harassing the customers, not helping.
I want to discontinue use of this credit card.

Suman singh

ICICI Bank Credit Card — Unjustified Charges

I am holding a Credit Card of ICICI Bank. They have applied unjustified charges, ineterst and late payment charges on my card and now calling me by giving threats to pay the whole amount.

ICICI Bank Credit Card — No reversal on HP pump petrol service charge

Sir,
Ref:CC No: [protected]

I am holding ICICI bank credit for last three years, Never i pay late payment or any other fine, but i'm facing lot of problem for last five months.

(i) They are not give me a reversal of service charge on HP petrol pumps.

(ii)Last bill amount i paid by cheque, 10 days before the due date, and i got a conformation SMS ( your cheque recived, made payment successfully - Thank you ).
But Now i got the next bill, here they put that the cheque was return. if the cheque is return, where is the cheque?
i ask customer care, they are telling so many different answer.
For that they put Fine also.

Please, kindly check and do the needful.
(Very urgent, my billing due is 05.12.08.)

Regards,
Prabakar T
+[protected].

ICICI Credit Card — False statement for 10% Cash Back

Dear Sir/madam,

I had to book 2 air-tickets for Delhi to Chennai. I called u ICICI customer care and told them that i have a ICICI Titanium Credit Card and need to book some air-tickets and asked them to tell me if any cash back offer is going on. The representative told me that yes a 10% Cash Back is going on and you can book your tickets from any website. So i did so but now when i have got my statement for that month, there is no 10% Cash Back. The customer care people are not ready to listen to my request and are not giving me the cash back.
Please help.

Regards,
Nonit Sahni
[protected]

ICICI Bank Credit Card — Cheque clear but not credit in time

I have my faith on you and hope you'll not disappoint me. I hope for an early and satisfactory reply otherwise there

ICICI Bank Credit Card — Credit Card No. 4477467021982001

To ICICI BANK,
Credit Card Devision,

Dear Sir,

I was handling ICICI credit Card No. [protected] and which was expired on September 2007. earlier It was linked to my Internet banking and through ECS also, from where I normally paid all my dues. Last time Customer Care called me and asked that the balance amount of Rs. 7520 to be paid against the sam card in June 2008.

After detailed verification I had paid Rs. 7520 /- on 19June 2008 through Cheque No. 450889 of ICICI Bank Jodhpur Gram Branch Ahmedabad ( My residance at that time was at Ahmedabad )through receipt no. 5810013 to ICICI bank Executive of Sakar 1 Branch Ahmedabad, as full and final payment.

Now after 6 months, Today I check my statment and saw that the bank has debited Rs. 6210 /- on 16 Dec2008 via ECS from my ICICI Bank A/c.[protected].

I was shocked and scared about the transaction. Kindly Guide me for the way to get back the amount o any legal action can be taken against ICICI bank Credit Card.

Thanks and Regards

Vijayendra Readsani
Mobile: [protected]
ofMy self Vijayendra Redasani,

pl sent icici credit card statement on email id mention above card no is [protected]

The reps from ICICi/franchies mr ganesh, he is from mumbai and landline no as he told me is[protected]. mr ganesh atitute was very painfull to me. The way he be have with me that he him self obliging to me. In my cabin without my knoledge he use my mobile. when I asked him, than he told me i[censored] want to make my complain, you can go ahead but you will not recived credit card and iwill do it.
If your staff behave like than no matter I don't want credit card. But I will go to consumer court and bank association for taking action against him.

this happend on 5/01.09
Fifth time your reps come for verification

how to cancel the creditcard @procedure immmm reply

This is too much. Its the right of the customer to receive the mothly statement, and why its not done

One fails to understand as to why these customer care centres are opened, when they actually are a nuisance to the customer, leave alone care. Why cant we have a system where the customer directly interacts with the concerned officials, istead of middlemen like customer care centres?

icici bank credit card no:4477460611862006 — telephonic harresment

dear sir

i have bought railway ticket through icici bank credit card, by mistake my account has less balance and auto debit request was bounced, then i have deposited money in my account .

then i have received call for payment, which i have agreed to give by cheque, but none of person came to collect cheque from my office.

after this incidence, eventhough i have balance in my savings account and auto debit facility available, i am receiving calls from different icici personals for payment, which really give me herresment,

i want to get rid of this account, please clear my balance and i want to close my all relation with icici bank who has no co ordination in them and kept on calling customer for same thing .

please do needful, awaiting for your response on same

tushar nagrecha, rajkot
my savings a/c no:[protected]
credit card no:[protected]

ICICI Bank has without intimation coverted Rs.5440/- to Lien Account from Savings Bank Account. ON enquiry this has been with reference to Centurian Bank Credit card that too Foriegn transaction in USD which is not even proved with Charge slip or authorisation by bank inspite of repeated followups.

Website of Centurian Bank Shows its merger with HDFC Bank and ICICI Bank is recovering false dues on its behalf.

As on date ICICI Bank si hopeless Bank with all irregularities being done in all fronts credit cards, savings account, Insurance, Mutual Funds. People with big investments with ICICI may get alert now instead of repenting later

THIS BANK IS HEADING TO BIG SCAM..

ICICI Bank Credit Card — Groundless charges levied

Dear Sir,

During my last month's credit card billing period there has been lots of groundless charges levied on me. First of all on submitting the cheque well before time they levied a late payment fee on me. Then when I contacted them saying the same, their reply was "We have not recieved any cheque from you, please drop in another one." I insisted that it is a fault from your side, please search for the cheque but the phone banking person was adamant on me submitting a new cheque. Then I asked him in that case please don't forward the old cheque for clearance and I had provided him the cheque number and all other relevant details. I went and did the payment in cash this time to avoid such problems and paid some 100 Rs. more too for cash payment. And then to my surprise I see that the same day they had forwarded the cheque which I had asked them not to forward for clearance! As a result HDFC as well as ICICI both have again levied hefty fines of 350 and 400 Rs. approx plus service charges because the cheque has bounced.

I have been calling their phone banking people and they are so unmannered that they keep on hanging the call whenever I question then strictly. I am so irritated with this behavior from the so called "Number One" bank of India. This behavior is so unprofessional and the way they are making money is unethical. How can you penalize me for a chain of incident triggered from your very own fault? First of all they are reluctant to reverse all the charges and on top of that I have to pay a fine to HDFC also. Any institutions with even a little bit of professional sense would have apologized for creating such an inconvinience to the customer and would have paid for all the fines imposed directly or indirectly because of their own fault.

I wish someone listens to this complaint of mine and takes some appropriate measures. Moreover, if someone can point to me to the Banking Ombudsman who will be handling this case, as I wish to escalate this matter to the proper authorities.

Regards,
Dev Priya
[protected]@gmail.com

PS: If someone from ICICI want to get into the details then I guess my email id and name is enough to trace my statement. In case you want more details on the same, please email me and I will furnish them asap.

Icicibankcreditcard — correction in e-mail address

Sir,
My e-mail address is as above. In your record of course it is wrong mentioned. So, please correct the address in your record and send me information accordingly.

ICICI Bank Credit Card — WRONG CHARGES OF UTILITY BILL

I AM HAVING A CREDIT CARD IN WHICH I HAVE BEEN CHARGED UTILITY CHARGES OF MAHANAGAR GAS LTD, FOR Rs.3990, OF WHICH I HAVE DONT HAVE CONNECTION AND EVEN AFTER REPEATED COMPLAINTS TO THE BANK AND MAHANAGAR GAS LTD NO ONE HAS TAKEN ANY ACTION AND INSTEAD I AM GETTING CALLS FOR PAYMENT OF SAME FROM ICICI BANK.

SO, KINDLY TAKE NECESSARY ACTION TO RESOLVE THE MATTER

ICICI Creditcard — not activating my credit card even after the payment made

i am sirish.k i am holding icici silver credit card as the bank people has collected all the funds which i am suppose to pay from my icici salary account with out any prior notice and now they are not activating my credit card so can any one help with the same they have collected all the interests and dues also..

viswanadh

ICICI Account Holder — Cash not dispensed from SBI ATM

sir,
on 1st April 2009 at 1:14 PM I tried to withdraw 1500 Rs but the ATM not dispenced Cash & slip, after this i tried 2-3 times, then ATM responded as "Sorru unable to process", after this when i check my balance in other ATM, i find my balance is debited by Rs. 1500, which was not dispenced by ATM.
My ICICI account no is[protected]
ATM Id is S1CN00115701. please do needful.

Dude do you realise you shouldnt be giving out your bank acciunt number on public forums like these. It's supposed to be a very private and confidential detail which can be misused now by anyone who sees it here.

sir i received a message to my mobile that i have won irish draft lottery prize worth 700000GBP..and the company is telling me to pay the amount of Rs.36000 for custom tax clearance...the person who contacted me told to pay the amount to the following icici account:
BUILDTECH INTERNATIONAL
A/C[protected]
PAN NO-awwpk7601d

is this account real one???please help me soon

pl send this account no address and fhone no
icici bank
[protected]
pan no aqhps5046h


satyender kumar sinha

On Wed, Feb 10, 2010 at 5:44 PM, United Nations <[protected]@live.com> wrote:


27 St John's Lane, London EC1M 4BU [protected]




Satyendar Singh,

Sequel to your my email to me on saturday, I am pleased to inform you that your LOTTERY funds have been approved today for release to you from the foreign payment unit of the paying bank in London and it has been stamped and sealed so kindly find below the due charges you need to send before your check payment will be dispatched to you without further delays, Please not the united nations have already paid for the TAX AND INSURANCE FEE, What you only need to send now is just the dispatch fee which is $400 and it should be sent via western union with the name below...

NAME: ...JAMES SCOTT
ADDRESS:...LONDON-ENGLAND
AMOUNT:...$400

I will call you to have the payment details from western union or you can send it to my email, After confirmation, Your check/cheque will be dispatched out and will arrive in 3 business days, It took me a lot to get them sign the payment that is the reason why i have not contacted you but thank God now the payment have been signed so just follow the instructions and your funds will get to you without delays.

P.s, Yes that is my office number but let me inform you that it is always busy so it will take time for you to reach me on phone but do not worry as i will try and call you today.
Congratulations in advance!!



Yours In Service

hallo mr all

pl aap sab es pe mail mat karo e v email chiter ke sat mela huaa hai


satya

dear sir,
I have received message to my email that i have won 500.000GBP... and the person who bought the parcel said that the RESERVE BANK OF INDIA is demanding 94000 for the convertation of the pounds to the Indian currency and i paid that much of amount by beliving his words now he is demanding more amount for the transfermation to my bank account i.e 550000 has to be given it seems so please take action on the holder of the account plz... sir caz the amount which i have paid is big amount so give me the address and phone number of that account holder plz...sir we need help from you...to get back my money and like this people are cheating many people like me so request you to take seviour action.

ACCOUNT NAME:- MADHUR ENTERPRISES
ACCOUNT NO:[protected]
ICICI BANK RTGS/NEFT/IFSC CODE-ICIC0000488
PNN-CMIPS2246A

THIS IS THAT PERSON ACCOUNT DETAIL AND PLEASE GIVE ME THE DETAILS OF THIS PERSON AND I WILL COME DIRECTLY TO THE BANK BY CARRING ALL THE DOCUMENTS WHICH ARE BEING SEND TO MY EMAIL SO PLEASE HELP ME SIR CAZ MY FAMILY IS FULLY DEPPRESED BECAUSE OF THIS PROBLEM WAITING FOR YOUR SOON REPLY...

THANKING YOU
J.ROOPA

Dear sir

AS i am somashekar from bangalore as deposited the money to a wrong account holder he name is HARRY THOMAS and his ICICI account Number is[protected] instud of depositing[protected] prabakaran
can you give me contact details of Harry Thomas please.

my number of contact is [protected]

Dear sir i m Henlen Haokip working in T .G.I.F. HOSPITALITY COMPANY IN LIDO MALL.
So I would like to reconfirm my account it is still open or closed because i would like to reuse and reissue new ATM.
MY ATM was in lost so I wasn't used my account.Thank you.
my no is ;[protected] ACCOUNT NUMBER[protected]

PLEASE CANCEL MY ICICI LOMBOARD INSURANCE POLICY VIDE MY COMPLAIN REFERENCE NO.[protected] DATED 29/02/2008 REGISTERED BY MS.UMA BY TODAY.


RAJAN CHAVAN

Dear sir
I am a salary account (Account Number:[protected] holder of ICICI bank for the last 2 years. But my banking id & debit card password is missing in mind so I am wanted to you what is procedure.

# [protected]

Dear Sir,
I am a salary account (Account number[protected]holder of ICICI Bank for the last 3 Monts.
I was drooping a cheque in drop box of ICICI Bank ATM, But i am not getting my amount even after 6-7 days. So please Do any action.

Dear Sir,

I am a salary account holder of ICICI Bank(a/c no[protected] for last 2 years.I was withdrawing my money in SBI ATM on 5th april, due to some problem the tranction was not possible but the money has deducted in my account.So i have registered a complain having no-SR[protected] many time i called to ur customer care executive but i have not satisfied with their answer.All my trasaction, EMI are linked with my ICICI account.Pls do the need ful.Already i have suffered alot.

Thanking You

Madhusmita
BBSR

I AM SAVING ACCOUNT HOLDER OF YOUR BANK. MY ACCOUNTR NO.[protected]. I AM FORGET MY PASSWORD AND USERID . SO, PLS ISSUE ME THE NEW USER ID AND PASSWORD WHICH I AM OPEN MY NET BANKING ACCOUNT AND PLS. CHANGE MY PHONE NO. ALSO. [protected]. I WANT TO USE BOTH NET BANKING AND PHONE BANKING.

PLS. REVERT BACK ME AS SOON AS POSSIBLE.



SAKSHI
[protected]

Respected sir,
Sat Shri Akaal Ji,
Shri maan Ji,
I M from Punjab, Aap ji K naam par mere sath cheeting ho gai hai ji.19/05/09 nu Rojana Ajit Jalandhar de news paper men ake add lagi thi, Jis men Aircel company de tower aapnhi jamin ya roo f par lagwane k liye milo, , , [protected], [protected], do phone nomber &Sec - 18 Noida likha huya tha.hum ne call ki aur unki baton men aa gay.unke kahne par Acount no[protected] ICICI bank kapurthala se 5000/- jamaa karwa diye. bas baad men phone no bhi band kar diye aur koi baat sunne wala bhi nahin hai ji .so sir plz help me, , , ,

Hi,
In February 09 i issued a cheque amounting Rs 11899 towards LIC's premium of my policy number[protected] wide ICICI cheque number 495319. The amount was debited from my account on 30.3.09. Last month, I received a letter from LIC returning my original cheque stating that my cheque has been returned unpaid by bank due to Insufficient funds and I need to deposit my premium immediately by cash /DD (no cheque will be accepted). Now the question is WHERE IS MY MONEY (Rs 11899/-) WHICH HAS BEEN DEBITED FROM MY ACCOUNT BUT NOT PAID TO LIC?
I have lodged several written complains dated July 22 & July 31 with all documents in person with Sec-18, Noida branch and was given SR[protected] & SR[protected] and also e mailed to customer care and senior executives with ICICICARE =[protected]' level1complaint &[protected]' level2complaint but do not receive any satisfactory and sufficient answer so far. However in last communication I am being informed that the funds have been transferred to LIC’s bank (Axis bank Ltd, Plot No 111, N/30, Ambedkar Road, Nehru Nagar, Ghaziabad) but the details of transaction could not be provided by ICICI bank. It seems impossible as the cheque in original has been returned to me by bank. The transaction may not have happened at all. I still do not know where is my money which has still not reached LIC nor me.
Is there some one who can help me?

Thanks

With best regards

Salahuddin Saiphy

Hi,
I hold a saving account no [protected] with ICICI bank at Sec-18, Noida. In February 09 i issued a cheque amounting Rs 11899 towards LIC's premium of my policy number[protected] wide ICICI cheque number 495319. The amount was debited from my account on 30.3.09. Last month, I received a letter from LIC returning my original cheque stating that my cheque has been returned unpaid by bank due to Insufficient funds and I need to deposit my premium immediately by cash /DD (no cheque will be accepted). Now the question is WHERE IS MY MONEY (Rs 11899/-) WHICH HAS BEEN DEBITED FROM MY ACCOUNT BUT NOT PAID TO LIC?
I have lodged several written complains dated July 22 & July 31 with all documents in person with Sec-18, Noida branch and was given SR[protected] & SR[protected] and also e mailed to customer care and senior executives with ICICICARE =[protected]' level1complaint &[protected]' level2complaint but do not receive any satisfactory and sufficient answer so far. However in last communication I am being informed that the funds have been transferred to LIC’s bank (Axis bank Ltd, Plot No 111, N/30, Ambedkar Road, Nehru Nagar, Ghaziabad) but the details of transaction could not be provided by ICICI bank. It seems impossible as the cheque in original has been returned to me by bank. The transaction may not have happened at all. I still do not know where is my money which has still not reached LIC nor me.
Is there some one who can help me?

Thanks

With best regards

Salahuddin Saiphy

Dear sir,
I Miss My Accound passbook, , , , , , , ,
Pls Give Me The Detail About My Accond (ac number)As soon us possible.
then my address;
M.Vijayakumar,
s/o, k.Murugesan,
34/a, Bharathi nagar mattu streed.1,
kovilpatti, -628501,
Old number.[protected]( IT IS NOT USE)
New number.[protected](THIS NU USE ONLY)

Dear Sir,
I am rohani kant pandey.
Please send me the bank statement and internet banking password. Please issue me as soon as possible.
my account no. is[protected].


Regard, s

AFORESERVE.COM LTD
B-21, SECTOR-8
NOIDA-201301(UP)
MOB NO-[protected]

hi sir
i have a salery account (538312)but it has been changed in saving account and iwant to change it again salery account pls do some thing
m waiting for yur +tv responce

Respected sir,

It is submitted that bearing my icici, bangalore branch-ooo2, Account No [protected]. Kindly change my old mobile No [protected] in place of new mobile No is [protected] immidiately.

i shall remain thank full to you

akshyay kr. mondal

Dear sir

i want to give my property for rent for bank use only it locketed in Dadri ralway road and near G.T.road



Deepak garg
ph [protected]

Hi good evening
This is ramanagouda my account no is[protected]. Today 26th may 2011 i paid airtel bill 2 times but in airtel they got only one transaction another is not getting but i got two messages from icici and also two times didected please help me what to do?

Regards
Ramanagoud