[Resolved]  jwellery by vendee fashion jewels — found 3 defective ear pieces

Dear sir

I m seema rajput from bhopal M.P.

On 9th Dec. 2009 i ordered for jwelerysets order no.is[protected], I received the same on 19th Dec but i found 3 ear peices were defective. I sended thise to vendee fashion jwellery at their address given in the certificate of autenticity on 21st Dec 2009 by Blazeflash Courier Ltd. Doket no. is[protected] . I talked to your executives many times but they are unable to locate my ear pieces. By fax also i have sended receipt of courier but there is no response.

I Kindly request you to please talk to vendee for the same and replace the defective pieces as soon as possible.

Regards,
Seema RAjput
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

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Dear Seema Rajput,

As I have talked with you over phone today, I have sent you 3 broken pieces in DTDC courier POD # is M50368057, You will get it in one or two days.

Very sorry for the delay in solution, We always try to solve the issue quickly,
Hope you satisfy now,

Thanks again,

Vishal.
[protected]

vendee fashions — broken 2 sets

This order had five combo sets. On receipt I found one set was broken and 1 set was duplicate even colour scheme was same. I complained within one week and received complain No. 074099 dated 02-02-10 and as they suggested I sent an application alongwith (2 sets) through your courier company but there was no response for ten days then again I complained and got the complain No. 3426593 and third complain No. 3526239 and fourth complain No. 3644985. In between I got one set from the two sets but till date I have not received my balance one set which I was to be sent in some other colour other than blue, red, maroon & white. This is to my surprise every time when I was lodging complain I am getting a new complain No. which is not recommended, one complain should have one complain No. unless it is cleared.

May I request you for the last time to send my 1 set immediately to save your reputation which every time u people are claiming online also.
I too have problems with this company .
first of all they overcharged me and when i questioned - then they promised it will be adjusted in my next order . Placed my next order - nothing was deducted.
Has been 2 months now - tired of placing orders - after they send codes after codes - offering wholesale prices with inflated shipping.I dont think i will ever see my refund - that will be applied to another purchase.
Have not gotten anywhere.-All i can do from here is send emails after emails -empty promises from the other end.
The jewelry pcs they send are always defective.
Either the stones are falling off or workmanship is not the best.
It is very difficult to conduct business with such people - where they just leave you hanging.

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