[Resolved] Tikona — HARASSMENT calls by Tikona Lawyers | |
Service ID: [protected] Billing ID:[protected] Hello, Last few days I am receiving calls from claiming to be lawyers on behalf of Tikona from various numbers like [protected], [protected], [protected] etc asking for payment. This is Harassment to customers & they need to STOP IT IMMEDIATELY. I am seeing lot of such harassment to other customers also. Is this how you operate? http://www.grahakseva.com/complaints/130009/tikona-broadband-using-unfair-means http://www.consumercourt.in/internet-services/89868-tikona-nodal-officer.html If Tikona has no such lawyers then how those people got my information? It is severe BREACH of customer information & they need to answer/fix that as well. For the record, I had requested to stop service long time back as shown in mail below. But what Tikona did is, took months to stop the service & kept sending bills. You start service very next day so that billing starts next day but stopping service take months...This is TOTALLY UNPROFESSIONAL & UNETHICAL. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Faaiz,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0408 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your contact or Tikona User ID details. We have assigned a reference number # TIKFB0408 to your case. Requesting you to mention the reference number in the subject line while sharing your details with us on [protected]@tikona.in
Regards,
Tikona Care
Dear Faaiz,
This is a gentle reminder to follow-up on your concern listed on Feb 4, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0408 in the subject line.
Regards,
Tikona Care
This is a gentle reminder to follow-up on your concern listed on Feb 4, 2015. Requesting you to share details in order for us to assist/resolve your concern. Kindly share your details with us on [protected]@tikona.in mentioning your assigned reference number TIKFB0408 in the subject line.
Regards,
Tikona Care
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
I am being harassed by Tikona. I took Tikona connection for a few months last year and then due to pathetic services and too much of outages I decided to change the service provider. I stopped using the services of Tikona in Feb 2014. Tikona asked me to return the modem which is a shared device on my terrace. despite several emails and calls to the customer care and the local tikona representative, no one came to collect the device and while Tikona keeps sending me demand notices and apparent Legal notices and SMS. I keep trying to contact Tikona through the customer care phone number and emails and while there has not been a single response to the emails, the customer care keeps telling me someone will call me back and I never get a callback.
I also received a call from [protected] from a lady who said she is calling from the office of Mr. Pankaj Kapoor in Tees Hazari court. She asked me to make the payments urgently otherwise she would proceed to file a civil case against me. This is really a torture and harassment. Tikona in a way is threatening its users of Legal notices to extract money. This is really bad and concerning.
Looking at this thread I am planning to lodge a police complaint againt Tikona. Has someone done that yet?
Faisal
faaiz.[protected]@yahoo.com