Tikona Digital Networks Complaints & Reviews

I've been having a lot of problems with Tikona but this one is really causing some pain to me. Since Saturday 22nd Sept my connection is down. My PC shows network as disconnected. I tried changing the LAN cable and also trying with my Laptop but same issues. That means LAN cable is perfect and my PC LAN card is working perfectly. I registered a complaint on Monday 24th - 1-[protected]. They sent a technician to my home on 25rd. But the...

Today, it was my 22nd call to Tikona in a span of 30 days, after every call I get an assurance of service within 24 hours. I'm connected to Tikona over the phone for more hours than at the internet

It's height guys. I had a conversation with the floor manager 'Ketan Puranik" yesterday, he took remote access and temporarily resolved the issue. I was promised a permanent solution for today, which i didn't...

I applied for a 6months net plan on[protected] at Rs.3000. From[protected] I was unable to access internet because of some feasibility problems. Many a times an engineer from Tikona paid a visit to my house and confirmed that I shall not be getting access to internet so he advised me to apply for disconnection. From[protected] daily I call to the customer care and ask for disconnection and daily he asks for 48hrs. time for the disconnection...

Recpected Sir,



I have take your Internet plan no. XAHD 2048K dated on 8/05/2012.

Its deposit payment Rs.8700 payee. I have not Satisfied this plane. So become I have reject the plan on 25 may 2012. That’s request No. 1-[protected]

Your company has been given to answered this payment will giving after 45 days. But at present that payment will not given to me. So please,...

As suggested by a Tikona support person, I payed an advance amount of 1500 Rs for wireless router in addition to the account transfer from Pune to Bangalore. After several weeks of pushing, the technical guy checked at my bangalore address and found that the the signal strength is not good at my location. So I put a request to disconnect my account permanently and refund the amount 1500 Rs.

After talking to various support...

Hi,
I am facing serious mental harassment by Tikona Internet Servire provider. I am using 699 unlimited (so called) plans by tikona last four months. My tikona Id is [protected]. But ever since I took the connection I have never used it continuously. In a month only hardly it works for 15 days. Rest of the days it never connects. I never contacted them as I never got a chance to use it fullest, but since 28th August I started reporting...

Hi,
Again i am fed up with the services of tikona. My suffering in steps are described as follows:-
I raise a request on customer care with request number SR1-[protected] for connection related issue. My speed of internet is not coming properly. The speed comes full once in while and mostly the speed is very low and internet get disconnected inbetween again and again.
I raise a request through "siddesh" then...

I am existing customer of Tikona.
([protected], phone[protected]
Mr. Nair,
I have never seen a worst connection provider and worst customer care like Tikona
For last 30 days I have been suffering from low speed (300 kbps and i am paying them every month 1234/-) issue and every day more than 4-5 times net get automatically disconnected. I have received more than 5 complain numbers and assurance that our engineer...

I am not using the Tikonna connection from last three month ,the total usage is 0 MB , Due to in consistence speed of Internet and bad customer services , I had decided to disconnect the connection and informed the customer care that I want to disconnect the Internet.At that time they did not informed me that I have to drop a mail to customer care for disconnection of Internet and generate the bill of Rs. 800 against me.When I again called...

I had taken a prepaid internet connection from Tikona valid for 6 months on 21st Oct,2011paying Rs. 3639 (User ID No. [protected]). So the connection was supposed to be valid till 20th Apr 2012. However I shifted from the premises in Jan 2012. I called their customer service and informed them, and they told me that I donot need to disconnect, they will get the connection shifted to my new residence. I declined saying I donot need it in my...

I have applied a broadband connection to tikona services on 30th of August'2012 and paid 1600/- rupees as per plan and told me that two or three days your connection will be installed but they have done the same after a week after a lot of complaints in customer care but the services is very much poor internet is working a single minute till date and have already complaint to customer care many times and delhi office and even sales and...

Hi,
I had a Tikona broad-band with me. But it services was very poor(not able to my office works due to it) so i disconnected it on (18-July-2012) and not paid the remaining amount as i had given a advance money equal to 1month of charge. But they are continuing charging me the bill till now. And are calling every alternate day and asking for payment and asking details why disconnected and telling that i am using the services. It kind...

sir my tikona id is [protected].
from last 4-5 days i am facing speed downgrade issue(getting low speed). My broadband plan is ADULQ512K which offers a speed of 512 kbps but from last 5 days i am getting just half of the speed.
i have logged about 8-10 complaints to the customer care but still till my problem has not been resolved.
Every time the customer care officer takes the complaint saying that the problem will be...

My customer is [protected] and I have registered four complaints in past 2 months regarding connectivity problem.

1) 1-[protected] - Technical support team said problem with device on roof and our field team will visit within 48 hours to solve the problem. NOONE from Tikona visited the place (I waited more than a week) and Complaint was closed without solving the problem.

2) 1-[protected] - Technical support team...

Dear Readers,

Myself KUMARAGURUPARAN having the using the connection for the last 7 months in Shollinganallur - Chennai, Tamilnadu.

Due to internal hard disk crash, I had stopped using the Tikona Internet Services. In this meantime eventhough I have not used it for a long period of time I have paid the last bill that has got generated. After that I have received a surprise call from Tikona about my usage during...

Hi sir,
I have taken the connection of Tikona Broadband in Pune. The provide me the connection by telling lies whose name was asraf which was later solved.
After that every month I am complaining about 10 to 15 times about the slow net although I have taken 2mpbs speed. Sometime they resolved or they didn't .
From Friday night we didn't have the net in our room so I put a complain and they told me that we have...

Actually when they approach the customers and say the connection is a prepaid and collection money for 1500 for connection and for first month charges but after some time when u want to remove the connection then they say it is post paid, and they collect the money for one month extra and also they collection unnecessary charges like late payment charges, penalties and many more. and to disconnect they will take for 60 days and for this period...

I was using other internet operator till July, when your executive came with a superb offer of Rs. 3300/ for 20 months. I thought to go for it, But many of my friends warned me of the consequences which they faced but i resisted and now am become a prey to you fools.

An executive named Vinay Came to my office on 30th July. He showed me the Demo and filled the application form (No: [protected]) and took the cheque of Rs....

Hi,

This is kundan.I have taken tikona broadband on 24 july 2012 my user id is [protected]. within few days After installation i am facing freequent dissconnection of internet and its not working at all.once a technical person came when i called them more than 10 times and it taken 15 days to that person to come.He plugged and unplugged the wire and somehow managed to connect the network.but after he went within two days the...

TIKONA ID: [protected] not working from last 1 week. Calling the customer care says to wait for 1 more day to get it resolved. But no action taken yet. Want to file a strict complaing against the firm as much CHARITY has been already given to them from last 1 week or I should say from last 1 yesr since I am using the service as the Internet don't work atleast for 2 days in a week. Customer care is not able to resovle the case and whenever...