[Resolved] Vodafone — Useless customer care

 
680 Reviews
Andheri, Mumbai City District, Maharashtra, India
 rvinraj
Useless customer care

I am Ravindra one of the customer of "Vodafone" having a mobile number-[protected] suffering from the worse services just because of Useless "Customer Care Services.
My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in Mumbai, no one is sincere here in working.
since last few months and I am unable to talk to the customer care department as the number 111 is always busy. Every month they are charging for an unwanted service.


By Unsatisfied Vodafone Customer,
Ravindra

Useless customer care
Complaint marked as Resolved Dec 3, 2016
Verified Support
Vodafone India Customer Care's response, Mar 20, 2012
Hello Nitindhureja,

Please share an alternate contact number with us here http://bit.ly/GzLm8G and a convenient time for us to address your concern better. You can also write to us at [email protected] for further assistance.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Jun 18, 2012
Hello Manikagoyal,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/MlynXt We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Vodafone India Customer Care's response, Sep 10, 2012
Hello Dr. Prabhuraj,

Thank you for your time on our call. We hope we were able to assist you with your concern.

Regards,
Vodafone Customer Care, Chennai.
Complaint comments  679 Comments     Updated: Share0Tweet0

Comments

I want to change My plan to Post paid to Pre paid with same number.
i write i am in Post Paid Plan([protected]) change to PrePaiad
Tommorow dt.12.05.2009 i am already recharge 50 rupees throw internet banking to ICICI bank, after 32 hrs.balance are not comming in my prepaid account. 50 rupees already debited in my ICICI bank account.
Hi, cusomter care is very poor in Cheenai
complaints what complaints, if you want the best customer care staff that Vodaphone have in their employ, go to weymouth Dorset ask for Tom and if he is busy, which he useually is always advising and helping theres always another member of staff with the same helpful attitude. I can give a example we had a bank statement with £4 99, being taken every moth for 3years alot of mony for an old age pensioner. We were told by our bank it was a mobile phone insurance but we could not find any anything on our files Tom found out a phone number and we were told we had purchased a phone raz telephone which we had free insurance but were not told after three months they would take it that we would carry on paying for ever. Thanks to Tom who could only give us these details because Tom will protect the customers under publice liability act gave us the number of a company who did the insurance. We had quite a few prolems but Vodaphpne were there for us. We tell every one about Vodaphone, but i am sure you will agree it is the staff that are your front line to us customers, and i know from being in buiness people will complain but dont take the time to say how good someone is so Tom needs to get praise for being the proffessional person he is .
vodafone gprs not working. No action is being taken at vodafone centre chembur.
activated but not working on this No.[protected].


Please take immediate action with your vodafone staff.
vodafone sucks bigtime...i tried recharging my phone ...but i couldnt even get through because it said i dnt hve enuf balance to call customer...what the hell is this...
SIR MY NAME IS MIR ZAHED MY SIM WAS STOLEN BY SOMEONE I WANT TO BLOCK THAT BECAUSE IT WILL USED WRONG PERPOS MY SIM EMI NO IS[protected] PH NO IS [protected] PLICE DO THIS AS SOON AS POSSIBLE SIR



THANK YOU
MIR ZAHED

SEND ME MESSAGE AFTER BLOCKING SIM MY NUM IS [protected]
my vodafone number had lost [protected]. i want to block thisnumber as soon as possibje.
Dear Vodaphone,
Sir on 17 May 09 i used internet (online recharge facility) on your site and recharge my Mobile No [protected] of Rs 111/- through SBI internet gateway with transaction reference no MSBI [protected] IG 07551245 TRANSFER TO [protected] but still as on date i didn't receive SMS confirmation of recharge. I had allready talked with local customer care about this issue but they said that it will take time kindly help me on this issue either credit my same SBI account or recharge my Mobile no
Regards
Kishan
my no is [protected].
I think your customer care service is useless. Those customer care executive people never respond positively... they never give the correct information bout any services. I've been sending the message to deactivate the 49rs sms package but even after getting my msg you people deducted 49 rs 4m my balance. this month also the same thing happened with me. they deducted 49rs and deactivated my sms package. I lost my money as well as the package. Whwen I spoke to the customer care executive he spoke to me very harshly and said since i had sent the msg to deactivate the package on the same day of deducting the amount, cannot refund the amount back but wen i spoke to few executives they didnt tel me bout this rule. None of the executives give full information regarding any problem... Pls refund my money back. I dot wanna this sms package.

Regards
Bhoomi
I have vodaphone No.[protected]. My complaint is - my cell not working out of my roaming area. Only in coming is working in roaming area. I have so many complaints to your customers care deptt., but sofare, i have not found favourable result.I have checked my intrument with Airtale sim, and found that my intrument is ok. Now u suggest me, what do? plz. take my this complaint positively.
Waiting for ur favourable aeply.
REGARDS
PUSHPKANT TRIVEDI
yeah you are absolutely correct they are useless, especially one ms. ANNAH she is the customer care manager of trivandrum vodafone store. if any customer come up with complaints she try to blame the
customers for their coplaints
hi sir
i am a prepaid costomer from chhatarpur m.p. . i am facing network problem from 2 days . my contact no. is [protected] plz help me
dir
sir / madam
1 problem hai hamare mobile me itane paise kyoo maines me ho jate
mai jub bhi rupiya dalata hoo uske baad 1. 2 . rupiya bachate hai uske baad
maines me ho jate A problem shuroo se hai
kya baat hai koi problem hai mai rupiya dalate- 2 pare shan ho gaya hoo

maine vodafone SIM 23.1.2009 ko liya tha mai U.P est ka rahne wala hoo barabanki disstic tikait nagar ka rahne wala hoon mera mobile no. hai [protected] aap chec kar sakte hai
SIM meri maa ke naam hai
plies Emai lkariye thanks
useless vodafone customer service.
m roopali gupta having vodafone no [protected]. i am having one problem with vodafone that when i was trying to call on international call, its saying " U R NOT ALLOWED TO CALL ON THIS NUMBER " i checked out with other international no also, but error was same. i tried to find out with customer care, so i called dem 2-3 times. in d response of this they've deactivated my customer care service. now m able to listen every option but not able to make the call to customer care. still my complaint of not getting international call not get solved.
i want some strict action to b taken against this.

Regards,
roopali
DEAR SIR
ORDER FORM GLOBAL DIRECT ORDER FORM NO. GD -AA 8501, CAF NO. 14648855 WRONG INFORMATION YOUR AGENT MISS SONALI . MY LIFE TIME 2 SIM CARD [protected] & [protected] IS DISCONECTED . TWO MONTHS . I TOLD SOME PERONS ANY TIME & NOT ACTIVE THE SIM CARD OUR LIFE TIME FASILITY CONT. & ACTIVE THE OLD FASILITY NOT BILLING OUR 599/- REFUNDABLE FOR ACTIVITY CHARGES LESS & ACTIVE OLD NO. [protected] & 746

THANKING YOU
Dear sir may i new postpaid plan Rs.250/- Date 28/05/2009 and Mobile No: [protected]
I am as agreived as any body else. This is the worst service provider. I had deposited the bill but still these buggers are not activating the mobile. I have been making frepeated requests and every time they tell me that this will be done but very very very very poor... Horrib le
HELLO SIR
MY NAME IS SACHIN AND MY HODE FONE NO IS [protected] I HAVE NET SERVICE MY MOBILE
MODELE NO MOTO RAZER V3I ACCESS

AND SECOND THINGS NO ACCESS CUSTOMER CARE NO NOW 1 MONTH COMPLETE

SO SEND ME BROWSER SETING SEND ME MY EMAIL ADDRESS

THANKS

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    Vodafone - Useless customer care