[Resolved] Vodafone — MNP | |||
To, The Nodal Officer, Dated : 17th October, 2013 Ranchi, Jharkhand, India Subject – “Urgent request for MNP Number [protected]” Sir, With utmost humbleness I want to say you that I have MNP my Mobile Number [protected] on 12th September from “RELIANCE TELECOMMUNICATION” and get the Porting Code-EB168278 which was valid till 27th September. Next day on 13th September I submitted my Xerox copies of my Voter ID with Photo to the VODAFONE MINISTORE verified by the ministore in-charge Ms. KAHKASHA and her Agent Code is 307603 MOBILE No. is [protected] which is situated in HINOO at LAXMI TOWER APARTMENT beside INDRA PALACE. Then I get the new VODA SIM No.[protected] and IMSI No. [protected]. Further on 19th September I received a message on my mobile written ‘Your MNP request for cell [protected] got rejected. Reason – DONOR : REJECTED NUMBER’ and lastly on 23rd September I got a message from Vodafone written ‘Hello! Your Porting Request EB168278 dated 23 Sep 13 has approved by your current operator’ and on the very night the no. gets terminated from RELIANCE Telecommunication as said by the ‘RELIANCE MINISTORE’. With you knowledge my problem has not been solved by the “VODAFONE MINISTORE” or by the “Complain Helpline Number 198” as I have visited and called many a time to both of them. But they used to give me excuses and I excepted it and give my documents again. But no use of it. . . . . ! Further I’m a Business women due to this I suffered many financial losses and I request you to take strict action. Yours, C/o ANIMESH Alternate Mobile No. [protected] Hinoo, Ranchi, Jharkhand-834002 Email ID : [protected]@gmail.com Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Mar 16, 2012 Vodafone India Customer Care's response Hi Sudarsan, We kindly request you to submit the correct Unique Porting Code along with Proof of Identity, Proof of address and a passport sized photograph at your nearest Vodafone Store. The number will be successfully ported into Vodafone within 7 days from the date of document submission. You can email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help. Regards, Vodafone Customer Care, Orissa Verified Support Jun 25, 2012 Vodafone India Customer Care's response Hello Pravin, Thanks for speaking with our executive, trust we were able to address the matter. Regards, Vodafone Customer Care Verified Support Sep 11, 2012 Vodafone India Customer Care's response Hello Sunder, Please share your contact number with us here http://bit.ly/PYt2Jn We'll get back to you with assistance. Regards, Vodafone Customer Care. Verified Support Nov 27, 2012 Vodafone India Customer Care's response Hello Sumitra Majumder, Thank you for writing to us. We will get back to you with assistance soon. Regards, Vodafone Customer Care, Kolkata. | |||
 87 Comments | |||
Comments
Vodafone — the postpaid connection haven't started since 2 weeks
as on 24.05.08 Mr. Ashok Divedi has taken all the formality papers and Rs250/= and he said that ur connection will start by 72 hours..but till yet now the connection haven't started.the worst thingabout the staff of vodafone is that when i've called them after one week they said that" Dubara is no pe call mat karna Madarchod" so I don't like the way of speaking of the vodafone Staff and Mr. Ashok had also told that "ki main tumhara connection chalu nahin karwaunga jo karna hai kar lo" I being a student just want to say u that just push the guy out of the company and return my money and other papers.I'm giving u sim no and vodafone no.
SIM NO: [protected]
VODAFONE NO: [protected]
or I should forward my complaint to ur telecom department..
Regards,
Mr Praveen Yadav
[protected]
i accept
vodafone ,airtel — negative balance
sirs, we use the cellphone prepaid cards with above companies .in our phones lowest level balance credited and maintained in negative without no warning this some times going to rs. -100 please helpVodafone — Did not receive the 2 gifts mentioned by vodafone
I have a postpaid mobile connection[protected] with Vodafone. I have paid 300/- extra amount for the offer for a new subscription of 2 Reebok Gifts worth 5000/-. I have sent the gift vouchers through courier 90 days before. There is no confirmation from either Vodafone or Reebok, about the same.This is cheating. Now I call up everyday to the customercare and email them. But still I dont receive any response.
HELLO, MY NAME IS SUBHASH NO.IS-[protected] OF PREPAID CONNECTION FOR WHICH O/G IS NOT WORKING.
SO PLEASE START IT AS EARLY AS POSSIBLE
SO PLEASE START IT AS EARLY AS POSSIBLE
Vodafone — Unable to identify Incoming calls:
Dear Sir/Madam,I deeply regret to bring to your kind notice that despite of submittng all the necessary documents for the Vodafone connection +91 [protected] (Karnataka network), still my services have not been resumed.
The incoming calls on this number cannot be identified, as it does not display the incoming numbers.
All the documents along with the photographs had been submitted on the 21st of October at the Indiranagar Vodafone store in Bangalore.The sim is in the name of Mr.Shiv Tripathi.The application number is 20926015.
It is of great disappointment that despite calling repeatedly none of the Customer Care Executives attend to the calls; and if at all they do so, there has been no action taken yet.
I am facing great difficulty regarding this issue as the incoming calls cannot be identified, and if at all the calls get missed I am unable to call back.
I regret to say it is really annoying and disappointing on the part of Vodafone, which claims to be a reputed organisation.Also, I have been a customer of Vodafone from the past 6 years and have never faced such a problem earlier.
Hence, I would really appreciate if you look into this matter at high priority.
Thanks and Regards,
Ms. Moushumi Paul
([protected])
I wanted port my number in vodafone.. neither vodafone people are helping nor bsnl.. have requested to port my number on 21st jan still today no response several times called vodafone helpline they people talk so rude as in m getting paid for that. my number which wanted to port is[protected]... several times visited vodafone store they people dont even answer to my queries well .. m really pissed off this vaslue for custmr towards vodafone
sorry the full number is[protected] *****
Vodafone — My request to Mobile Number Portability rejected due to number obligations
HiI am migrating from Vodafone to Airtel using MNP.
I have a vodafone postpaid connection, for which I had not paid anything when I applied in the begining. Now, the vodafone executives claim that my number is a premium number (fancy number) and the rules have changed so I have to pay an amount of Rs.1000 to prevail with this number which is digusting. This rule came into picture after this MNP as per Vodafone employee (which is not implemented by any of the other mobile service providers). It was not informed in prior and now why should I pay Rs.1000 to Vodafone, which I hadn't paid before. Please advice or take necessary action to act on this.
Thanks,
Lohith
Hi,
My number is [protected]. I have been using this number since 3 years and wanted to switch to Airtel. I have received the Number portablility message on 27th Jan and on 28th I got call from Vodafone Customer care and the convinced me to stick with Vodafone and offered me a reasonable plan. But after 2 days when i enquire to the customer care for the tariff plan. I was shocked to know that I have been misguided and some diferent plan has been activated. Please look into my issue.
My number is [protected]. I have been using this number since 3 years and wanted to switch to Airtel. I have received the Number portablility message on 27th Jan and on 28th I got call from Vodafone Customer care and the convinced me to stick with Vodafone and offered me a reasonable plan. But after 2 days when i enquire to the customer care for the tariff plan. I was shocked to know that I have been misguided and some diferent plan has been activated. Please look into my issue.
I have using vodafone prepaid from Last 8 Months. I used MNP to Change my network provider to MTS because i am not getting Network in My area. Today i received Massage - Your porting Request VR176171 dated 5feb has been rejected due to the number or range is in Contractual Obligations.
Any one provide me solution?????????????
Any one provide me solution?????????????
I want to port out of Vodafone network, they are not allowing me, by putting some new reason every time. I visited there local vodafone store thrice, mailed to customer care in fact mailed to their nodal officer but nobody is willing to give a good reply.
Plz i need help in this.
Plz i need help in this.
My mobile no. Is [protected] on the name of prateek gupta
i submit document for mnp mobile no [protected] in suri vodafone store ,birbhum in 31.01.2011 but they can not help me please me
i am using a vodafone no.from last six years and now i am not satisfied with there services so i have applied for MNP with idea but vodafone has rejected the application and when asked for the reason they told me that due to contractual oblication we reject your number for portablity and when asked for exact what kind of contract made by us give me the reason in detail they were unable
so please help me i realy want to change my service provider
my no. is [protected]
so please help me i realy want to change my service provider
my no. is [protected]
sir,
I (Ritesh Mehta) own Mobile number [protected] on 4th feb 2011 i send msg to
1900 for number portablity and i recived porting id AR367383.
on 5th feb 2011 i wnet to vodafone udaipur office situated opp. uit office saheli nagar udaipur and deposit address & id proof. they told me that ur vodafone serivices will start with in 7days and for 2hours your mobile number is out of service when it converts from aritel to vodafone.
i recived a confermation call form airtel that you want to chanege your service provider i said yes and they agree. after seven days of my subscription my is not change so i wnet to vodafone store on 10th feb that my number is not converted till time they told me it will take 1-2days more. 11th feb night my serviecs is terminated by airtel and from that time my number is not started by vodafone and today i went to vodafone store they told me they dont have any idea why my services are not started.
i really very upset on my decison to choose vodafone as my new service provider this my worste experince i had ever with any service provider.
Ritesh Mehta
[protected](M)
I (Ritesh Mehta) own Mobile number [protected] on 4th feb 2011 i send msg to
1900 for number portablity and i recived porting id AR367383.
on 5th feb 2011 i wnet to vodafone udaipur office situated opp. uit office saheli nagar udaipur and deposit address & id proof. they told me that ur vodafone serivices will start with in 7days and for 2hours your mobile number is out of service when it converts from aritel to vodafone.
i recived a confermation call form airtel that you want to chanege your service provider i said yes and they agree. after seven days of my subscription my is not change so i wnet to vodafone store on 10th feb that my number is not converted till time they told me it will take 1-2days more. 11th feb night my serviecs is terminated by airtel and from that time my number is not started by vodafone and today i went to vodafone store they told me they dont have any idea why my services are not started.
i really very upset on my decison to choose vodafone as my new service provider this my worste experince i had ever with any service provider.
Ritesh Mehta
[protected](M)
sir,
I (Ritesh Mehta) own Mobile number [protected] on 4th feb 2011 i send msg to
1900 for number portablity and i recived porting id AR367383.
on 5th feb 2011 i wnet to vodafone udaipur office situated opp. uit office saheli nagar udaipur and deposit address & id proof. they told me that ur vodafone serivices will start with in 7days and for 2hours your mobile number is out of service when it converts from aritel to vodafone.
i recived a confermation call form airtel that you want to chanege your service provider i said yes and they agree. after seven days of my subscription my is not change so i wnet to vodafone store on 10th feb that my number is not converted till time they told me it will take 1-2days more. 11th feb night my serviecs is terminated by airtel and from that time my number is not started by vodafone and today i went to vodafone store they told me they dont have any idea why my services are not started.
i really very upset on my decison to choose vodafone as my new service provider this my worste experince i had ever with any service provider.
Ritesh Mehta
[protected](M)
I (Ritesh Mehta) own Mobile number [protected] on 4th feb 2011 i send msg to
1900 for number portablity and i recived porting id AR367383.
on 5th feb 2011 i wnet to vodafone udaipur office situated opp. uit office saheli nagar udaipur and deposit address & id proof. they told me that ur vodafone serivices will start with in 7days and for 2hours your mobile number is out of service when it converts from aritel to vodafone.
i recived a confermation call form airtel that you want to chanege your service provider i said yes and they agree. after seven days of my subscription my is not change so i wnet to vodafone store on 10th feb that my number is not converted till time they told me it will take 1-2days more. 11th feb night my serviecs is terminated by airtel and from that time my number is not started by vodafone and today i went to vodafone store they told me they dont have any idea why my services are not started.
i really very upset on my decison to choose vodafone as my new service provider this my worste experince i had ever with any service provider.
Ritesh Mehta
[protected](M)
Date: Thu, 10 Feb 2011 16:04:17 IST
Cc: <anirudh.[protected]@vodafone.com>,<shashi1.[protected]@vodafone.com>,<[protected]@vodafone.com>,<vodafonecare.[protected]@vodafone.com> [protected]@trai.gov.in
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Dear sir,
Compalint aganist vodafone i give two time for mnp request both time there rejceted and asking i pay money to live vodafone , this same i given to trai also but from there side no repply for this mail matter i think the trai also sleeping along with vodafone both has not given any repply of mails, i had send lot of mail to vodafone but till i not get repply frm there side and vodafone tell happy to help but there happy only give pain to coustmers not help , the vodafone nodal officer also not give any repply ,
what we shoul we do for this matter why vodafone harsement to coustmers .
this my request you please help on this matter.
regards,
sudeep goel
THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
DEAR RESPD SIR,
IM ONE OF THE VODAFONE COUSTMER MY MOBILE NO [protected],
TRAI INTRADUICE MNP, I HAD ALSO GIVE FOR MNP AND MNP REQUEST NO VA174119 I WANT SWITCH TO DOCOMO BUT MY REQUEST REJECT THE VODAFONE I WALK TO VODAFONE STORE FOR THIS MATTER SO THIRE TELLING I PAY RUPESS ONE THOUSAND PREMIER NUMBER , WHEN I TAKE A CONNECTION THAT TIME THIS NO IS EMPTY AND THIRE OFFER ME THIS NO SO I TAKEN AND THAT TIME THIRE NOT TELL ANY CHARGES FOR THIS NUMBER BUT WHEN I GOING TO MNP THIRE ASKING THIS TYPE OF CHARGES,
YOU THINK THIRE ASKING TO HOW MANNY COUSTMERS FOR THIS TYPE OF CHARGES.
THIS SHOWING CLEARLY HARESMENT TO COUSMERS I REQUEST YOU PLEASE YOU TAKE A NESSURY ACCTION ON THIS MATTER AND SLOVE THE MY PROBLEM .
I ALSO GOING TO MEDIA AGANIST VODAFONE THIREDOING THID TYPE OF HARSEMENT TO COUSTMERS.
THANKING YOU,
SUDEEP GOEL,
[protected]/230,
NEAR BANK OF INDIA,
KACHIGUDA - HYDERABAD. 500027. AP.
MOBILE NO . [protected]
Cc: <anirudh.[protected]@vodafone.com>,<shashi1.[protected]@vodafone.com>,<[protected]@vodafone.com>,<vodafonecare.[protected]@vodafone.com> [protected]@trai.gov.in
Note: To help protect your privacy, images from this message have been blocked.View images | What is this?
Dear sir,
Compalint aganist vodafone i give two time for mnp request both time there rejceted and asking i pay money to live vodafone , this same i given to trai also but from there side no repply for this mail matter i think the trai also sleeping along with vodafone both has not given any repply of mails, i had send lot of mail to vodafone but till i not get repply frm there side and vodafone tell happy to help but there happy only give pain to coustmers not help , the vodafone nodal officer also not give any repply ,
what we shoul we do for this matter why vodafone harsement to coustmers .
this my request you please help on this matter.
regards,
sudeep goel
THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
DEAR RESPD SIR,
IM ONE OF THE VODAFONE COUSTMER MY MOBILE NO [protected],
TRAI INTRADUICE MNP, I HAD ALSO GIVE FOR MNP AND MNP REQUEST NO VA174119 I WANT SWITCH TO DOCOMO BUT MY REQUEST REJECT THE VODAFONE I WALK TO VODAFONE STORE FOR THIS MATTER SO THIRE TELLING I PAY RUPESS ONE THOUSAND PREMIER NUMBER , WHEN I TAKE A CONNECTION THAT TIME THIS NO IS EMPTY AND THIRE OFFER ME THIS NO SO I TAKEN AND THAT TIME THIRE NOT TELL ANY CHARGES FOR THIS NUMBER BUT WHEN I GOING TO MNP THIRE ASKING THIS TYPE OF CHARGES,
YOU THINK THIRE ASKING TO HOW MANNY COUSTMERS FOR THIS TYPE OF CHARGES.
THIS SHOWING CLEARLY HARESMENT TO COUSMERS I REQUEST YOU PLEASE YOU TAKE A NESSURY ACCTION ON THIS MATTER AND SLOVE THE MY PROBLEM .
I ALSO GOING TO MEDIA AGANIST VODAFONE THIREDOING THID TYPE OF HARSEMENT TO COUSTMERS.
THANKING YOU,
SUDEEP GOEL,
[protected]/230,
NEAR BANK OF INDIA,
KACHIGUDA - HYDERABAD. 500027. AP.
MOBILE NO . [protected]
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Vodafone IN (Bangalore) — Vodafone connection revoked for no reason
Hi,I had recharged for one year validity scheme on 5th April 2008 (Recharge amount = 399/-) and got a balance of Rs 25/- and validity till 5th April 2009 on the recharge. After almost a month on 8th May 2008, someone by mistake recharged for Rs 399/- on my number and i got an extra balance of Rs 25/-.All of a sudden on 12th May 2008 evening i found my validity being cut down to 13th May 2008 and my balance being reduced by Rs 75 without any prior information and without my permission.Upon contacting Vodafone customer care, i didn't get a positive answer and as of today i find my connection being cut down.Upon lodging a complain in Vodafone care, they tell it takes 3 working days to resolve the issue.Does that mean i will have to wait for 3 days to get back my connection.
Can you guys please act on this as it has troubled me a lot.