Croma Complaints & Reviews

I had a great build up for Apple products, so recently I had purchased a new iPhone 13 from a popular seller called Croma in (Sion)Mumbai. I bought the phone on 23rd Jan 2023, just after 6 days on 30th Jan 2023, my Phone's display issue occurred, which is an manufacturing defect. So I have to submit my phone in Croma store. So they are providing me the solution of repair rather than replacement. I have also tried reaching Apple support, but...

I had purchased one samsung washing washing on 30/12/2022 from croma unit of bhubaneswar9janpath road, a381, bhubaneswar-751022) vide order no-soa[protected] & invoice number-sla[protected].Sales person name-laxmidhar rout.Since that date no samsung technician visit my residence for demo.No respond from croma store....

Hi Croma,
I made a purchase of a Dyson V12 Detect Slim Total Clean Portable Vacuum Cleaner (0.35 Litre,[protected], Yellow) on 29 Jan 2023 for Rs 47900.00,
But today on 30 Jan 2023 within 10 Hours of Purchase the price has dropped to Rs 43691.00. As the price has dropped in less than 15 days I need a full refund of the price difference of = 4209.

Order Number: SOA[protected]
Date & Time:29/01/2023 14:21...

There are some unresolved issues in the backend because of which I was not able to place orders. I raised the issue saying the same via call and also raised issue via email as per their advice and My voucher was getting expired on the same day. I could have used the voucher from others account but they were sure that they would resolve in couple of hours. And now after 6 hours of no response, I decided to try again and this time my account...

I have purchased SAMSUNG AC from Croma, after going through the features mentioned on croma website displayed by store executive.As per Croma website and Croma store Dr. A S Rao Nagar, the Air Conditioner model - AR18BY5YATZNNA is wind free but at the time of installation, service engineer mentioned it’s not wind free also As per Samsung custom care WhatsApp chat confirmation this product doesn’t have this wind free technology....

Instagram Mei Ek Profile Hai Cromawholesellers.co.in ye fake hai is se koi product na le...

I have ordered Croma washing machine 7.5 kg on dated 09.01.23 and got delivery of defective machine on dated 10.01.23, which I returned. After some time when I didn't get back the machine than contacted to Croma customer service and told me that machine is out of stock, and I would get refund. Which even after passing 16 days I didn't receive, there are several follow-up with their customer service executives and they have only one repetitive...

It’s very frustrating and mentally exhausting that Croma is not working to get my complaint resolve. It’s been 15 days+ I have returned the product and didn’t received the refund.lbut their policy says refund would he initiated in 2 days and credited in 7 working days. Everytime I call they say the team is working on it and grt back to you in 24-48 hrs. Now I just receive miscalls from Croma. My Order ID:[protected]...

I Purchased LG RO Water Purifier from Croma on 10th September. Installation happened after multiple follow ups on 16th September 2022. Also, Water taste is worst like tap water, instead that I can drink tap water. Again, I raised a complaint that water taste is worst. Service guy visited and did some testing's and mentioned that water taste will not be good as per LG RO. I am asking for a product return or replacement with Croma, I am...

Hi Croma, I have made a purchase of Mac book air M2 256gb on 22 Jan for Rs 1, 04, 890, but on today price has dropped to Rs 1, 02, 490.00. As the price has dropped in less than 15 days I need a full refund of the price difference[protected] = 2400....

Product repair with reference number (DEL150123EW00140), I have raised same query to your toll free number as i am getting error E2 and my washing machine not working properly,
Your assigned engineer visited 2 time and suspect parts issue connector which short sensor during close door Currently he made short by pasted tape which is dangerous as per safety point of view because spin motor continue moving if door open, And suggest to...

His is to bring you in Notice that I have purchased an Hp laptop from nearby Croma store on 10/12/2022 and the required model of laptop was not available so we were being told that product will be delivered at your address tomorrow and you may pay today then only it will be delivered.

On 11/12/2022 around 6pm the product was delivered by croma staff and when i used it for my office work on 12/12/2022 fan was creating lots if...

Croma India sold me an Iphone in March 2022. I happen to visit the apple store to get some service and upon checking the device detail it was indentified that the phone was refurbished and not a new piece.

When i ask Croma to investigate they just dont want to review, their contact centre refuses to register a complaint or get me to speak to a manager or supervisor.

The store claims they cannot do anything...

Hi Croma,

I purchased a vivov25 pro cell phone from INFINITI RETAIL LIMITED TRADING as CROMA
TAX INVOICE and paid through HDFC credit card.I was promised rs 4000 cashback and all intrest charge will be refunded. But its been 3 months I didn't get anything.
Invoice No: SLA[protected]
Date Time:[protected]
Order Id: SOA[protected]

Name :-Anuj kumar
EMail ID :- [protected]@gmail.com...

Hello, my name is Prashant Arya and I would like to report an incident which happened with me during last week. I had bought a Sony headphone XB910N for INR 12990 on 7th Jan, 2023 from a Croma store in Noida. However, when I checked the price of the same product a week later, I saw that the prices have been reduced further by INR 2000 and the current value of the same product is INR 10990 on 14th Jan, 2023. Can I get a justification for it...

I bought a JABRA ELITE 4 Active TWS earbuds for 7999 on 8/01/2023 and just in 5 days price drastically reduced to 5499. Such a drastic price drop is fraud and I request compensation....

Purchased laptop from Croma on 23 Jan 2022 GST still Not Paid nor they are refunding to me.

I have purchase personal laptop from the Company Name to get GST refund still neither croma account team had paid GST to Govt neither they are refunding my amount....

Dear Sir, I purchased a Voltas Beko Dishwasher 8 plate vide order No. SOA[protected]vide from your outlet at Greater Noida.
Your representative Mr. Aamer had come on 04 Jan 23 for opening the package and demonstration. When the package was opened a dent was observed on the front of the m/c. Same was written by him on his service report. The report can be called by you and seen for confirmation. Due to emergency, as guest were arriving...

Dear Sir,

Please note that I have purchased one Croma Basic LED TV from Amazon on 24-Dec-2022 @ Rs.7, 390/-. This was delivered on 26-Dec-2022 and installed on 28-Dec-2022. One 30-Dec-2022 I realized a black spot on the screen and immediately raised a complaint on your toll free number [protected].

The TV was inspected by your team on 31-Dec-2022 and replacement request was raised. On 07-Jan-2023 your engineer...

Within 9 months, 2 times motherboard need to be changed,
Such a worse quality of Tv
We are asking for replacement of Tv but not getting answers except technicians visit and mails .

We don’t want to repair it again,
We want replacement

Registered mob num - [protected]
Croma is sharing worse quality products!!
Croma retail shop Trp mall bopal Ahmedabad...