Croma Complaints & Reviews

Hi I am not able to select payment method on checkout page. please find attached screenshot...

While using the iron it automatically stop working . I have buy it from Tata neu on August, 2022 . It is under warranty period. I need my iron problem should be resolved...

I ordered a LG UQ80 55" TV on 5th Dec and I paid with Qik EMI card and my Credit Card. I cancelled it immediately and a refund as initiated on 5th Dec itself.

It has been more than 11 working days now and yet no refund is reflected on Qik EMI section of Tata Neu App or in my Credit Card statement/app.

I have not received my Rs 8649 which I paid using my Credit Card till date.

I don't know how you...

Hi Im Jagan, I wanted to change my invoice name and billing address reffering to invoice no; SLA[protected]

please contact me over jagan.[protected]@gmail.com and [protected]...

Purchased Hisense ac from croma.com order id[protected] and it was delivered on 9th august 2022. I had purchased the ac through no cost emi and I was told I will receive interest cashback within 90 days of product delivery. It’s been more than 120 days yet I have not received the interest cashback. Kindly process the interest cashback into my original payment method at the earliest...

Order Id: CH[protected]
Complain with Croma- C[protected], C[protected], C[protected], CO[protected], SR[protected]

Hello Sir/Mam,
This was really very pathetic experience ever I had with any E-commercial Top brand like Croma, which I was not expected.
I would like to bring this in your knowledge that I've purchased a PureIT water purifier in June. And I've to raise return of the same as insufficient product...

This is to bring you in Notice that I have purchased an Hp laptop from nearby Croma store on 10/12/2022 and the required model of laptop was not available so we were being told that product will be delivered at your address tomorrow and you may pay today then only it will be delivered.

On 11/12/2022 around 6pm the product was delivered by croma staff and when i used it for my office work on 12/12/2022 fan was creating lots...

I have purchased juicer from croma sector 12 gurgaon and it doesn’t work. I visited the store for exchange there wasn’t any electricity. I asked to do the things manually the store manager itself give me an arrogant answer that “MADAM LIGHT NAHI HAI ABHI KUCH NAHI HO SAKTA” i waited more than 1 hour still there is no any solution of my problem. Services are worst worst and worst...

Respected Sir,

I have purchased a Samsung washing machine on 10.12.2022 from Croma, store Udaipur model no. WA80BG4545BV/2022 in which 2 years comprehensive and 20 years motor warrantee. The product has been delivered on 11.12.2022 in which only 3 years comprehensive and 10 years motor warrantee. The delivered product is wrong.
In this regard, I have raised complaint many times [ SR ID: C[protected], SR ID: C[protected],...

I ordered Croma Mixer grinder 500W from Croma Website and it got delivered to me on 21st Nov. (Croma MixerGrndr750WCRSK75WMGA183304)
Order ID- Y[protected].

Croma updated the status to delivered after a week.

There was fitting issue in the product and I raised a return request. It was picked up on 5th Dec by Croma store executive.

Its been 10 days, Still waiting for the refund. They are just...

I ordered Croma Mixer Grinder
750W from Croma Website (Croma MixerGrndr750WCRSK75WMGA183304) and got delivered on 21st Nov. (Order ID-Y[protected]) They updated status on 28th Nov to Delivered. There was some in the product and I raised a return request and they picked up the order on 5th December (That too after a week, Such a sloppy process).

Its been almost 10 days, Still no update on the refund. They are just saying...

Machine giving error code e3,
need permanent solution for the problem....

Washin machine of Croma purchased by is not working ;
showing error code as E3.
last time the complaint was generated, executive did some repairs and the machine worked fine for some time. again the machine is giving same error....

I have purchased aquaguard ro from croma store Ahmedabad on 27/11/2022.my registered number is [protected]
The product was defective so I was given on replacement on 4 /12/2022.
The replacement product was also defective .
which was confirmed by your technician from aquaguard.Now I don't want any replacement kindly refund my money.
I have registered refund request but haven't received refund yet
Kindly...

I have purchased aquaguard ro from croma store Ahmedabad on 27/11/2022.
The product was defective so I was given on replacement on 4 /12/2022.
The replacement product was also defective .
which was confirmed by your technician from aquaguard.Now I don't want any replacement kindly refund my money.
I have registered refund request but haven't received refund yet
Kindly refund my money as soon as possible....

Racold Andris Lux Plus 15 Litres Vertical Storage Water Geyser (Silver-ion Technology, White/Gold)
Item Delivered - NO UPDATE ON HOW TO CONTACT THE INSTALLATION TEAM.

Tel [protected]...

I placed an order for iphone 14 pro max on 3rd December from website order id[protected] it was showing that your product is ready for pickup when i visit. On my visit for pick of the prder at Your croma store kankariya, your representative answered me that your product is not available with us as its system glitches and we already mentioned it to our higher authority so we cant provide the product because you ordered it online and you have...

I wanted to purchase equipment worth 19, 000 from croma centre square Mall. They flatly refused to provide it, the store manager has absolutely no manners and confidentially denies it. How can they collect and not deposit GST?...

Dear Team,

Croma gift card with a value of ₹25, 000/- has expired recently and I need to get it extended.

Tried calling customer care, but of no use.

Request a resolution....

My previous organisation gifted me Croma gift vouchers worth Rs 11000 (purchased from Amazon. In) on May 5th 2022 and the same expired on Nov 5th 2022.We were affected due to covid n hence couldn't complete the puchase within the stipulated timeline, we got back to Croma on 18th Nov 2022 requesting if the vouchers could be revalidated. From that day Croma has been taking us round and round with the only intention of misleading us and somehow...