Croma Complaints & Reviews

I ordered a Eureka Forbes Robot Vaccum cleaner from Croma on 26th November and my order was shipped on 27th of November and everything was going well. 2days back I received a message from blue dart(the courier partner) That my order is being sent back to the shipper as per customer's request. immediately I called the croma helpline number and the croma customer care email service and told them I have received like and they told it may be...

Purchased an hisense ac from croma on 9th august 2022 on no cost emi and i was informed that my interest will be credited to my credit card within 90 days but it has been 120 days still the interest is not yet credited. Height of irresponsibility from a brand like croma. Not even providing services to its customers and not even bothered to get back to their clients. Total fraud company...

Hi.
I dont know if this real or fake but there is https://croma-1.com/#/register?referrerName=1512158 member where it says u can get 10-20%commission on products.It says 1st u need to purchase the product including the product charges and u will get comission tell me it is scam or real.
Login:http://croma-1.com...

I recently was looking for work from home on google from where I got the contact no. +63 [protected] Her name is Thalia she said to pay me 150rs and that is the amount of merchant then it seems the merchant will return me the money as 220rs as my commission I asked them is it a scam or something she said that this is based in abroad and it is Croma the legit company that is giving this opportunity so please reply fast because they are using...

Respected Sir/Madam,

Date of Incident - 11 Nov 2022
Client/Seller Number: +91-[protected]
Client/Seller address: Unit No. F1 to F11, First floor, Apollo Premier, Vijay Nagar Sqaure, Ratna Lok Colony, Indore, M.P. 452010
Contacted persons:
1. Yogesh Rajput {Assistant Department Manager} Croma Indore.
2. Abhishek Shrivastava {Area Sales Manager} Samsung

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I purchased top loaded washing machine of Samsung model number: WA70BG4545BD (3years + 12 years) warranty on Nov 10th 2022
When I received that was [3yrs +10yrs] warranty and i don't have any written proof of 12yrs warranty while its is listed 12yrs on motor on Samsung website and croma website.

Since then I had a call with Indore Croma manager, Samsung MP manager and they send email with confirmation that if they don't...

While washing machine is operating,
The main fuse wire is breaking. I have change the thickness off the fuse wire but its breaking again and again....

Hello All,

Don't ever buy croma tv. Very very poor quality tv and gave trouble from day one.

I have raised a refund request as it is not working. But the back end closing all 4 refund request without any updates. As per policy they should refund the amount if any problem within 7 days. I called 20 plus time in a week. They care customer like rode side begger and zero support. Say wait for 24 to 48 and your...

Hey don't know if this is genuine but there this croma website https://croma-share.com/#/member where it says you can get 10 to 20 % commission on products . It says first you need to purchase the product and including the product charges you'll get your commission and if its a scam its using Croma as its company...

On 19th Nov, purchased the Croma TV & Croma Gyeser. On 20th TV was installed. awaiting for croma gyeser installation ( during purchase it was confirmed to us the free installation if we stay within ahmedabad city limits and within 24 to 48 hrs. now 100 hrs have passed but there is no one who is ready to listen to us.

delay service is also poor service.croma thinks that they will delay then customer will get installed by themselves...

I Am Buying New Croma TV Before 1 Month But I Have Showing Problem My TV. They Are Not Working Properly The Problem Are Automatic Blur And Volume Automatic Mute I’ll Complaint 5-6 Time Croma Caustomer Care Center And Also Visit Croma Store And Engineer Visit My Home And Cheked My TV Or Found Problem That TV’s Mother Bord Problem. I M Very Tird Please Slove My Problem There Are Not Any Response Me And I‘ll Not Change My Mother Bord....

Y[protected]
We buy products from a good brand for better services and quick resolution but not for harrassment. But my senior citizen parents are tortured by croma team . It was an online purchase from Croma on Nov 6, 2022. The product was delivered and installed on Nov 8. But the product vegetable tray was broken. We requested for the replacement of the tray or product but nothing is done till now. My parents are on insulin and they...

Hi Team,

We have purchased one samsung mobile from croma last month but mobile battery issue and hang issue.

then we had submitted this cell phone to Kharghar croma after 14 days.

Croma team sent this mobile samsung gallery for checking.

After 2 days we had again going to Kharghar store for my mobile.

That time croma person tell me, your mobile we have sent to samsung...

Order ID- Y[protected].
This is regarding my online purchase of Voltas refrigerator for my senior citizen parents on Nov 6, 2022. The product delivered was damaged (vegetable tray was broken). We were told that you will receive a new product in couple of days but we are still waiting for the same. We requested the team that both my parents are diabetic and they are on insulin. So, please replace it urgently...till that time they can...

Hello
today Croma Representative called me and he offered me 1000 gift vouchers iam not agreed, please give me good justice.
thank you sir....

I have Croma Washing Machine Top Load 7kg CRAW1401 under extended warranty. It is not working from past 2 weeks. Called customer care 7 to 8 times. After 2 weeks they are saying 2 previous complaints are cancelled.
They are saying that today new request will be created with details.
Service is pathetic. They don't have any reason for cancellation....

I have purchased from croma Banashankari 40 " TV and it's remote is not working again. I had complained about it earlier and they changed motherboard and it started working. Now again same problem has arisen. Can you please give me a different TV of a different company taking back your TV.
Shankar...

I received my iPad 9th Gen order from croma on 16th November 2022, priced at Rs. 29900 (excluding 3000 cashback using HDFC Card cashback) and within three days the price of the product dropped to Rs. 27990. So I am requesting a refund of the price difference now.
Product Id:: 243606
Order ID:[protected]
Invoice No. SLA283EC9831499...

TV stopped working 2 times within 4 months of purchase...

Purchased online from Croma website a Croma TV (24 inch) on November 8. It was delivered on November 9th morning. At the time of online purchase, I had requested for installation and demo.

After delivery, I requested for installation and demo multiple times, but I was told I need to wait for 24 to 48 hours for installation.

About 3 days later, I got a call from Croma saying I need to pay for the installation...