Dakshin Haryana Bijli Vitran Nigam
Dakshin Haryana Bijli Vitran Nigam (DHBVN)
Customer satisfaction rating: 21%
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806
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Dakshin Haryana Bijli Vitran Nigam Customer Care

Address
Infront Government Petrol Pump, Mehrauli Road
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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21%
Complaints
806
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0
Resolved
166
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Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

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Dear Sir

With due respect,

Request is this, We live at Village – Shahpur Begu, Sirsa.br...
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Dear SDO/JE/ALL concerned, This is in reference to Complaint number [protected] dated 19/03/2014 time 10.43pm. Further,...
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Hello, I am from Barwala (Hisar). I am not able to pay the bill online. Barwala Sub Division (H22) is not shown in the...
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meter account no rt21-1068 meter no 5961224 Name Shri S M JAIN, MANAGER, PUNJAB NATIIONAL BANK, TALWANDI RANA DISTT HISAR(HR). Our...
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[Resolved]

Dear sir, Wrong electricity bill generated by the employee, Because Bill circle date is 8/11/2013 to 25/12/2013, in which bill shows 783 units consumed.But I have shifted to this house on 15th dec 2013 and at that time metre reflect zero units, it is not possible with in 10 days, 783 units consumed. So I would request you to look into the matter and do this needfully. Details are as- Owner name-Sanjay Kumar Kamboj Bill no[protected] Address-A-114 F.F ASHOKA ENCLAVE -2 FARIDABAD . Bill Amount-5140. Pls correct my bill and reply as soon as possible.
Aug 14, 2020
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    [Resolved]

    My self Birender Giri, my meter a/c no. is pp13-1009 and k. no. is [protected] in tilpat circle, my current meter units are 380 at time of 18 december 2013, at this time i got the bills amount of rs. 5436, don't know how this could be possible, i got the change of meter in the february, and i have the submitted the all previous bills and clear all previous due, after having meter in june i got the bills of 4820, i visited at the palla power house, they reduced it the rs. 1000 . i paid the bills. on october i got the bills of 7590, again i visited to the palla power house, they sent a person to home to take meter reading and checked meter properly, and reduced it to rs. 3000, but again this december i got the bills of 5436, a visited to palla power house, but they are not making correction of bill. since i got the new meter we have spent the only 380 units, if i assume the rate of 1 unit is 10 rupees, even then i should pay 3800 rupees of 380 units. i have paid already rs 4000, but still i getting the over bills, please sir help me to correct the bills.That would be very greatful. Thank you birender giri M no. [protected]
    Aug 14, 2020
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      Same problem with me i have paid bill on 23 nov 2013 and my amount deducted and bill still showing pending .

      Account Number [protected]
      Transaction Date 23/11/2013
      Transaction Amount INR 8, 153.00
      Transaction Type DR
      Transaction Description UBP/XFER/[protected]


      My Email id and phone number : [protected]@gmail.com, [protected]

      Address : House 736 sector 30 faridabad
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        [Resolved]

        K.No : [protected] Account No: GD13-1099 Bill No : 23573525 Bill Amount = Rs. 28749 House address : 728 B Sector 38, Gurgaon Please find above my details of the electricity bills. The above bill has been calculated on the past average basis. We request to calculate the bill on the actual meter reading. The house has been practically locked for the last 3 months and still we are getting electricity Bills of Rs. 28749. We checked up the Electricity office on Kanhai. They informed us that the bill has been calculated on past average basis. Please make the bill as per the actual meter reading and change the bill accordingly. Regards Manish Gupta Mobile No: [protected]
        Aug 14, 2020
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          Old Complaint no. 0879 dated 04/11/2013. DHBVN
          New Complaint no. 1302 dated 04/11/2013. DHBVN

          From last...
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          I have received last 2 months bill with 1007 unit and also its very clearly said that the New reading was not taken, conceptual bill billed to me, i have investigate and checked my meter and noted the readinge as per the reading i have just crossed till now 400 units which is more over valid. When i did the complete investigation so i found how they assumed, they have given me the same reading which was last years same month, and also that bill was wrong. i am very frustrated with these people. when u go to SDO you will not find him when u go to JE he will ignore u ...not sure if we are wrong...pls help us to sort this out...
          Oct 16, 2013

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          Dakshin Haryana Bijli Vitran Nigam customer support has been notified about the posted complaint.
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            DATE: 11/07/2013 TO, THE SDO PALLA POWER HOUSE, FARIDABAD SUBJECT: SPARKING AT THE POLE IN FRONT OF OUR HOUSE...
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            [Resolved]

            DEAR SIR/MADAM MY A/C NO.TD11/9956 F16/TILPAT ADDRESS IS HOUSE NO.149 GANPATI COLONY ROSHAN NAGAR AGWANPUR FARIDABAD HARYANA.I AM PAY MY ALL BILL TIME TO TIME BUT LAST YEAR SEP-12 MY BILL IS 8 LAKH IS 2 MONTH I AM GOING DHBVN TILPAT OFFICE BUT HI TELL ME YOU PAY YOUR METER REDING BILL AND NEXT BILL IS OK BUT MY NEXT BILL IS 13 LAKH I AM AGAIN GO TILPAT OFFICE AND MEET STAFE HIS AGAIN TELL ME SAME WORD YOU PAY 4400/- NEXT BILL IS OK. BUT NEXT BILL IS -3LAKH I AM GOING DHBVN TILPAT OFFICE HI TELL ME YOU PAY 1446/- I AM PAY ALL BILL BUT CURRENT BILL IS 105682/- I AM EVERY TIME SAME PROBLEM LAST ONE YEAR.TILPAT OFFICE EVERY BODY KNOW MY PROBLAM BUT ANY BODY NOT SELOVE I AM SO MANY TIME GO OFFICE BUT MY PROBLEM IS SAME. DEAR SIR/MADAM I AM NO HAVE A FACTORY I HAVE A SMALL HOUSE. PLEASE HELP ME AND SOLVE MY PROBLEM.VERY SOON.
            wrong bill come last one year
            Aug 14, 2020
            Complaint marked as Resolved 
            same with me but the variation is very less.
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              i am rameshwar dass and my account no. is JB53-2041. meter reader is not going to take reading in time. so meter reader is...
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              [Resolved]

              We wre getting excess electricity bill for above mentioned flat in which I am living on RENT. I have approached the SDO, DHBVN sector3 office on[protected] the bill amount was 28500/- for 2600 unit, where the authority told me, that there is rates were revised and this is old bill charges so you deposite the bill. As a citizen I accepted and deposit the total bill, now again I got the bill for 24545/ for 3600 units. I was shocked to see the bill, when I checked the my total Load as per DHBVN norms is 750 units per month max.. so it should be 1500 units for 2 months where as I am getting the bill for 3600 units . After this I approached to SDO office again and given the complaint in writing directly to SDO, this time SDO told me that you deposit the bill and give this complaint to His CLERK. this was incidence of 29-09-13. As the concerned person not available on that day, I visited again on 01-10-13. and met SDO. he has given the mobile no. of the person and told me you contact that person. I contacted the concerned person, he asked me to check the present meter reading and informed him he told me that from 08-09-13 to 01-10-13 the bill amount is approx.10, 000/ alraedy reached. As we are only using the following appliances ; 1. Tube lights 40 Watt 3 nos. for 5 hrs., 2. CFL 20 watt 3 nos. for 6 hrs., ceiling fan 4 nos for 12 hrs., fridge 500W i, e, 280L LG make 24 hrs., Window AC 1500 Watt for 2hrs., Split AC 1800W for 2 hrs. the above is load for which I am getting the bill of Rs24545/. concerned person from DHBVN office told me to replace the meter, I told me change the same and show me the electrical load consumption as per the load or get the meter report from your Lab. I request DHBVN to check the same and refund the excess amount paid by me. .
              Aug 14, 2020
              Complaint marked as Resolved 
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                My Bijli Meter Not Working & Bill Comes so High, After complaint No any person coming for checking - Then I Face So Problem...
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                [Resolved]

                Dear sir I, Dashrath Kumar Sharma, have been residing in Faridabad & availing the services of Dakshin Haryana Vitran Nigam (DHVN). In October, 2012 my meter had burnt because of which the electricity supply was cut. I had given written complaint to Mr. N.P. Singh Rana J.E. of Electricity office, Sarai, Faridabad. Complaint no. Or receiving copy of the complaint was not provided. After 10 days personnel from electricity department had visited my house & inspected the meter. He confirmed that the meter is faulty. After innumerable visits to the electricity office, new meter was installed in June, 2013. I received a bill in August, 2013 amounting to Rs. 23, 690/- which shows the old reading as 2146 and new reading as 0. My monthly electricity consumption is approx. Rs. 600/- then how was I given such a inflated bill. I was not in a position to pay such a hefty bill and the electricity personnel had cut the electricity on 2-Sep-2013 due to non-payment of bill. New connection was provided & re-filing was done, which was not necessary as only faulty meter had to be replaced. I had made a payment of around Rs. 3000/- to the various employees but received receipt of only Rs. 790/- I am working as a carpenter & my daily wages are Rs. 200 per day. I had to take leave from my work to visit the electricity office innumerable times (10 times in a month for 9 months) For 9 months, I was surviving without any electricity in my home. After installing the new meter, I received such a hefty bill. Electricity consumption in my house is limited to one fan & one light. Name: Dashrath Kumar Sharma Address: New Deepawali Enclave, Part-II Near Ismailpur Gaon, Faridabad Electricity A/c no. TD11-3573 Electricity Office: Palla, Sarai, Faridabad
                Aug 14, 2020
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                  Dear sir I, Dashrath Kumar Sharma, have been residing in Faridabad & availing the services of Dakshin Haryana Vitran...
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                  [Resolved]

                  My Account No FF20 4438/ Sub Division F32 (No 1, Ballabgarh), Bill No - 1358 (Cycle 7D) dated 30.08.2013. Units Consumed - 605 SOP Charges - First 500 Units @ Rs 5.98 Balance 105 Units @ Rs 5.60 As per Tariff Rates fixed, First slab upto 500 units is @ Rs 4.90, while charged in the bill @ Rs 5.98. I went to CA, SDO, but all in vain. No body ready to listen.
                  Aug 14, 2020
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                    My K. No.: [protected], Account No. : PP25-3158, my all dues are clear till feb. 13, after that i have received dues Rs. 4792/-...
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                    [Resolved]

                    Dear Sir, In july month reading counter has noted wrong units 28959 but actual it was 26985.Due to his miscounting bill generated for units 2367 which was 16495. I personally go to dhbvn & give written complaint regarding that & corrected it as per the actual reading i had paid rs 2400 on 27/6/2013 after correction.Now again same problem arising in august.no bill provided to me for july to august month . but on net i got bill amount of rs 26620 whose old unit was 28958 & new unit was 28958..Afake unit difference arises on 1642 consumed shown .Why this happening again & again. Please correct it so that i can fill this month bill to dhbvn.Waiting for your response my k.no -[protected] Sudhir mor [protected]
                    WRONG BILL READING COUNTED ON WHICH BASIS BILL AMOUNT WRONG
                    WRONG BILL READING COUNTED ON WHICH BASIS BILL AMOUNT WRONG
                    Aug 13, 2020
                    Complaint marked as Resolved 
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