Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

In gurgaon, dharam colony address b-13, b-14, a-11, a-11-a
Electric line cable and nutral cable is fell down to earth
Light is not their from yesterday night
We have called 100 times to sdo, je and line man.
But so far no one had come yet

Br//
Manoj kumar

Mob [protected]

Good evening sir/madam,

I am a resident of jawahar nagar camp palwal (121102). I am facing so much of problem regarding poor supply of electricity. Today i did not see the continuous service of electricity of an hour. Please rectify the problem so that the consumers can sleep at night. And the staff of electricity board are also careless as well whenever we go to lodge complaint against it not a single person is available at his office. Only their registers are lying on their table nobody is their to assist us and help us. Even when we try to contact on phones it is going engaged. When we go there and see the phone's receiver is lying on the table. This is the way the staff is assisting the people from whom the charge so much of bills and get their salaries.

Dear sir

Last time i complaint in dhbvn that their distributor not gave us original bill then last time they gave us original electricity bill. but now they are again deliverd duplicate bill tgey didn't gave us original copy.
Please take an action against them.

Regards
Bipin pant

Hello,
15 hrs. Power cut at i. P. Colony sector 33 faridabad, no one attending complaint sdo, je not picking phone.
Smart city announce hone pe ye hal then what kind of development expect.
If today, such kind of behavior then what we expect for good things. How to get things resolved, where we can go to put our complaint, though we are playing bill on time.

Hi,

I have recently moved to sector-46 and facing serious issue with power cut and low voltage throughout night. Due to this, my ac doesn't work with less voltage but still my electric sub-meter is running fast, even with almost no electricity usage.
I want some engineer to visit and check this issue. My residence is near suryadeep hospital but can't share full address here.
Please contact me for more information.

It is very sad to write that meter reader is not lodging correct billed units. this is the second time i am facing this weird behavior. from last year, i have been charged for total 1500 (approx) units till date. but when i checked meter on pole, its reading was about 6800 units. please find attached pole reading snapshot and my bill summary.

I have communicated this matter to south city, kanhai sub division. they are not taking up this matter. i have approached ca, sdo of this branch and they are suggesting it to fix upto 6800 units in one bill. therefore, i am being penalised in manner by paying 5300 units in one go with higher slab rate which is not at all acceptable.

None of your j. e/a. e/vigilance team is keeping check on meter readers. i request hereby to adjust billed units averagely every month as meter reader has provided such errors due to which i might have to pay more per unit than actual per unit charges.

My dhbvn account no. is [protected].

I am a resident of village kharian, district sirsa. there is a power house situated in my village. from past 6 months in village a particular gali baba ramdev wali, hira mandi mohalla, kharian voltage is arroung 50/60. we have to face a lot of problem due to voltage being given by dhbnl. we resident of gali baba ram dev wali have complaint many time to dhbnl employee of village but each and every time je deny this. he always says "ab bhugto bjp ko vote dene ka maja"
The resident of above mentioned gali pay their bill in time always and there is no complaint of any power theft from this mohalla/gali. there are 100% meter out side the houses and are new one. even after all the nigam is not supplying us full voltage whereas in other area/mohalla of village where power theft is "aam" they give full voltage.
It is, therefore requested that kindly look into the matter and issue may kindly be solved.
Thanking you
Resident of village kharian, gali baba ramdev wali, hira mandi kharian

Hello,
Daily 10 to 15 hrs. Power cut in I.P. colony sector 33 Faridabad, neither SDO nor JE taking any preventive action, customer care and no body entertain the complaint, every body became a Mantri then who will do the work, they people are trying to move back Ward directions while collection of money in the forwarded directions.
Kuch to karo Bhai logo

Hlo sir/mam

Its been 24 hours passed nd we are still waiting for electricity.
Electricity is gone at 2:00pm on 29th june

We have registered 5 complaints from 5 different persons

But there is no solution of it.


Add. Gali no. 15
Shanti nagar
Jai prakash wala transformer

Dear dhbvn authorities,

It is really a matter of great shame that there has been continuous 10~12 hrs powercut everyday. Other time it will be voltage down & severe fluctuations. Situations like this continuing from last 2 weeks. The voltage down will be up to 100v or even less. We can not use water pumps to pump water to tanks. We are having severe issues. We are living in gali no. 1, patel nagar next to police lane. We always see there will be 24 hrs power supply to them. Then what sin we have not. We are lot of families here. We pay electricity properly & timely for each 2 months. Then why dhbvn authorities are so less punctual to their work. Life has very hectic. Please do something as we are unable to bear these torture any longer.

We get supply from harsaru sub stn and it is a township with more than 850 flats. It is regretfully brought to your notice that -
1- supply trips almost 50-100 times every day.
2- my fridge has stopped working due to this frequent tripping.
3- je/ sdo donot pick up phones, neither your tollfree no.[protected] gets through.
4- once succeeded to lodge my complaint, yesterday night, the caller from your office just closed the complaint falsely saying it is resolved, without resolving it customers satisfaction.
5- why tripping so frequently should take place?

No body seems to look into the problem.

Pls resolve the issue, or i will have to go to consumer forum with costs and damages besides compensation for mental torture by dhbvn.

Thanks & regards

सेवा में,
जे॰ ई॰ महोदय
टिलपट (डी एच वी वी एन)
फरीदाबाद, हरयाणा

विषय :- गली में पोल (खंभा) न होने के कारण बिजली समस्या ।
श्रीमान मैं शिव सिंह, दीपावली इंकलेव पार्ट -2 का निवासी हूँ, मैं विगत तीन वर्षों से यहाँ रह रहा हूँ। जब से मैं यहाँ आया हूँ तब से अब तक बिजली की समस्या बनी हुई है जिसका मुख्य कारण हमारी गली मे न खंभों का नहीं होना है जिसकी वजह से आये दिन वोल्टेज लो रहती है जिससे घर के उपकरण अक्सर खराब हो जाते हैं, तथा पोल न होने की वजह से अक्सर बारिश के मौसम में केबल में फोल्ट हो जाता है एवं कभी कभी केवल जल भी जाता है और स्पार्किंग की वजह से दुर्घटना होने का भी खतरा बना रहता है अतः आपसे अनुरोध है कि महोदय हमारे असुबिधाओं को ध्यान में रखते हुए आप जल्द से जल्द हमारी गली में बिजली के उचित प्रबंध की व्यवस्था करें अन्यथा कोई भी बड़ी दुर्घटना हो सकती है। अतः आपसे पुनः अनुरोध है कि एक बार हमारी समस्या पर विचार किया जाए जिससे कि कोई भी बड़ी दुर्घटना को टाला जा सके तथा बारिश में होने वाली परेशानियों से बचा जा सके। आप से निवेदन है कि मेरी बात को अन्यथा न ले क्योंकि यह एक गंभीर समस्या है जो आगे चलके और भी विकराल रूप ले सकती है जिसका की समाधान हमारे पास न हो । अतः आप इस समस्या पर जरूर विचार करें। आपकी अति कृपा होगी।
आपकी सहायता का साभार धन्यवाद ।


शिव सिंह
एफ – 81, गली न॰ 8
दीपावली इंकलेव, पार्ट – 2
एकाउंट न॰ [protected]
मीटर न॰ 5310720


प्रतिलिपि :
1. श्रीमान एस.डी.ओ महोदय
(डी॰एच॰वी॰वी॰एन )

I am resident of Sector 23A House No 4719C We are facing lot of issues because out of three one phase is not working from last one month. Despite of so many complaints nobody has resolved the issue. We all resident try to reach out to Junior Engineer but he never shown commitment in resolving this issue. Kindly resolve our issue at earliest.

Thanks
Resident of House No 4719C Sectir 23A

Since 17/6/16 there is no power supply in kher bura village under charkhi dadri division. Cause of power failure is broken overhead supply poles. No steps has been started to repair poles and to restore supply. It is requested to do all needful to restore supply. All villagers are living miserable life with out suply. There is actute shortage of water and other necessary domestic daily life material.

In sector 4 part 2 hisar since 27th may powersupply is like no supply it hardly comes for few hours a day. as weather shows change like duststroms and rain power cut starts and after everything is over power is still not there lineman always tells about some stories regarding cuts and never picks his phone after 6pm. when asked next morning then tells that power supply was there from sub station. Today also there was a cut from yesterday 5pm and was sorted out at around 2 pm today that also for a couple of hours only. lineman told J.E. has asked for a cut for some 4 lane proposal and it will be there by 7 pm but no body bothered till 8.30 pm. line man again with same excuse .ph. no.[protected] of XEN was not picked for 10 calls ph no [protected] of S.E. not picked for 3 calls both numbers were busy till 9 pm. nobody to listen for complaints.

We are resident of leisure valley apartments sector 46, faridabad.
Infront of our society there is a transfer, which supply power to our society.
Once every month 2 of its phases get out of order, then get irregular 1 phase (50 -70v) than 3 phase 240 v, owing which nos of our electronic devices got damaged like fridge, ac, ro, tube rods etc

This problem we are facing for last 5 years, regular make complaint, its rectified after persistent follow up of 1 day.
May i request a permanent solution of this issue. Since yesterday 6 pm only getting one phase, make complaint, but no one turned up sofar to attend.

Would request for a speedy action.

Regards,
Vinesh

I hope someone reads this and helps.

Since last 1.5 month there has been no single day without voltage fluctuations. Everynight the voltage is around 130-140... After regular followups with local electricity mechanic its resolved. But its always between 10 pm - 3 am, so no proper sleep.

Considering the amount of heat, we have no ac's working and regular malfunctioning of appliances due to fluctuations.

Every day scenario it is.

Please help in resolving same.

I am residing at nit 1 Faridabad. Yesterday night from 12 pm electricity of our area was gull. I and lots of people of our area visited bijli board office at nit 1 Faridabad many times but nobody was there and all the numbers of staff were switched off. We sufferred a lot. And in the morning also we are suffering as rightnow also bijli is gull till. In the morning also i visited bijli board and one person was lying there. I asked him about electricity he gave ghatiya answer mujhe kya pta.

Dear team,
I have already inform to you that the address is wrongly mentioning in the bill. I have provided all the address proof. Yet previous address is receiving. I need correct address on urgent basis because i have to give electricity bill somewhere due to not correct address bill, my work is pending. Request you to, kindly do the correct address :- house no. 635, old no 75a, 4 marla, model town, gurgaon (Hr.) - 122001 kindly take it on priority basis.

Regards,
Rahul jain
Mob.: [protected]

Dear sir/mam

I am pawan gupta, residing to parwatia colony part 2, end of 60 feet road, near dolly jewellers, nit faridabad-121005.

On dt. 05.06.2016 at 11:25 pm, there wasn't electricity supply in whole area. So, i went to my nearest dhbvnl office which situated at the end of 60 feet road, nit faridabad-121005. There was a dhbvn employee named top singh. I made him aware about the situation & asked him that when will electricity come.

I was shocked to hear his mannerless reply. I was very disappoints to know that we are living in 21st century but our government department like dhbvn employees, who represents the whole organisation haven't the manner of talking, which reflects that how much lagging behind is dhbvn in behaviour with customers.

It also hurts the self respect of a customer who have the right to know about root of problem he faced.

Kindly take the necessary action.

Best regards
Pawan gupta