Dakshin Haryana Bijli Vitran Nigam Complaints & Reviews

I am resident of Sector 23A House No 4719C We are facing lot of issues because out of three one phase is not working from last one month. Despite of so many complaints nobody has resolved the issue. We all resident try to reach out to Junior Engineer but he never shown commitment in resolving this issue. Kindly resolve our issue at earliest.

Thanks
Resident of House No 4719C Sectir 23A

Since 17/6/16 there is no power supply in kher bura village under charkhi dadri division. Cause of power failure is broken overhead supply poles. No steps has been started to repair poles and to restore supply. It is requested to do all needful to restore supply. All villagers are living miserable life with out suply. There is actute shortage of water and other necessary domestic daily life material.

In sector 4 part 2 hisar since 27th may powersupply is like no supply it hardly comes for few hours a day. as weather shows change like duststroms and rain power cut starts and after everything is over power is still not there lineman always tells about some stories regarding cuts and never picks his phone after 6pm. when asked next morning then tells that power supply was there from sub station. Today also there was a cut from yesterday 5pm and was sorted out at around 2 pm today that also for a couple of hours only. lineman told J.E. has asked for a cut for some 4 lane proposal and it will be there by 7 pm but no body bothered till 8.30 pm. line man again with same excuse .ph. no.[protected] of XEN was not picked for 10 calls ph no [protected] of S.E. not picked for 3 calls both numbers were busy till 9 pm. nobody to listen for complaints.

We are resident of leisure valley apartments sector 46, faridabad.
Infront of our society there is a transfer, which supply power to our society.
Once every month 2 of its phases get out of order, then get irregular 1 phase (50 -70v) than 3 phase 240 v, owing which nos of our electronic devices got damaged like fridge, ac, ro, tube rods etc

This problem we are facing for last 5 years, regular make complaint, its rectified after persistent follow up of 1 day.
May i request a permanent solution of this issue. Since yesterday 6 pm only getting one phase, make complaint, but no one turned up sofar to attend.

Would request for a speedy action.

Regards,
Vinesh

I hope someone reads this and helps.

Since last 1.5 month there has been no single day without voltage fluctuations. Everynight the voltage is around 130-140... After regular followups with local electricity mechanic its resolved. But its always between 10 pm - 3 am, so no proper sleep.

Considering the amount of heat, we have no ac's working and regular malfunctioning of appliances due to fluctuations.

Every day scenario it is.

Please help in resolving same.

I am residing at nit 1 Faridabad. Yesterday night from 12 pm electricity of our area was gull. I and lots of people of our area visited bijli board office at nit 1 Faridabad many times but nobody was there and all the numbers of staff were switched off. We sufferred a lot. And in the morning also we are suffering as rightnow also bijli is gull till. In the morning also i visited bijli board and one person was lying there. I asked him about electricity he gave ghatiya answer mujhe kya pta.

Dear team,
I have already inform to you that the address is wrongly mentioning in the bill. I have provided all the address proof. Yet previous address is receiving. I need correct address on urgent basis because i have to give electricity bill somewhere due to not correct address bill, my work is pending. Request you to, kindly do the correct address :- house no. 635, old no 75a, 4 marla, model town, gurgaon (Hr.) - 122001 kindly take it on priority basis.

Regards,
Rahul jain
Mob.: [protected]

Dear sir/mam

I am pawan gupta, residing to parwatia colony part 2, end of 60 feet road, near dolly jewellers, nit faridabad-121005.

On dt. 05.06.2016 at 11:25 pm, there wasn't electricity supply in whole area. So, i went to my nearest dhbvnl office which situated at the end of 60 feet road, nit faridabad-121005. There was a dhbvn employee named top singh. I made him aware about the situation & asked him that when will electricity come.

I was shocked to hear his mannerless reply. I was very disappoints to know that we are living in 21st century but our government department like dhbvn employees, who represents the whole organisation haven't the manner of talking, which reflects that how much lagging behind is dhbvn in behaviour with customers.

It also hurts the self respect of a customer who have the right to know about root of problem he faced.

Kindly take the necessary action.

Best regards
Pawan gupta

From last month there is huge voltage fluctuation in the Patel nagar area near sector 15 part 2 behind sbi bank main branch gurgaon. It's a daily problem and usually occurs between 9 pm- 1am the voltage is 150-170. Please resolve this issue I have already suffered for few electric appliances loss because of this electric fluctuation. Please resolve the problem asap....

From last 15 days there are very frequent and unscheduled power cut, approx. 6 to 10hrs.In day at i. P. Colony, sector-33, faridabad. Why there are not preventive maintenance work being done by dhvbn staff while there are several charges in the bill for maintenance work.
Support from dhbvn staff is very poor, they are not respond mostly or very less responsive, customer utility center are not responding at night.

Dear Sir,

This is to bring in your kind notice that we are facing huge Power cut as well as poor working of transformer specially in housing board, Sector-6, Dharuhera, Distt - Rewari from last 15-20 days. Nobody trying to solve the problem in that area, I try to call so many times on area complaint number, maximum times the number was out of reach, some time switched off. If he picks the phone than he simply reply "bhai hum kya kare".
All things were good upto last year, but shame on DHBVN for such type of working.

Please do the necessary action on top priority, if you are not able to solve the problem that please provide the CM or Power minister's mail id.

Please respond. We never delay in paying bills then why delay in giving proper electricity which is our right.

Regards,
Manoj Bhardwaj
387-A, Housing Board Colony,
Sector-6, Dharuhera, Distt -Rewari
Mobile No- [protected]

Dear sir,
This complaint belongs to moh. Rao ka, narnaul distt. Mahendergarh (Hry)
Actually there was an eletrical fault on wire occured on 9:00 pm due this many homes suffered from non availability of electricity while in the mean time we have called to various numbers of customer care which are in the force of our area but there was no response from any number..
And at last we are submitting complaint for our locality... So please please sir kindly take an appropriate action against officail and staff of our area so we can live enjoy our happily with dhbvn... Hope the departmet will rule out this inconvenience caused to us...

Thank you

Hi,
I am living in aravalivihar - 2454 lane, sainik colony faridabad and facing huge continuous problem of voltage fluctuation especially at night since last month. This is leading to expensive electrical appliances like fridge, ac breaking down causing unnecessary expenditure and and now a days even during day time fluctuations are more frequent.

This problem comes every summer with department/govt and no is even bothered to get the issue resolved. We are paying bills on time and expect a degree of proper services against the same.
Kindly take action at the earliest and hope to get good service in this area.

Waiting for your prompt action on this issue.

Thanks.

Dear sir / mam,

It has been 5 days for voltage fluctuations & repeated powercuts in patel nagar gali no. 1 area. We do not understand what the issue is. All night it will be full 6 ~ 8 hrs power cuts & rest time huge voltage fluctuations. Voltage stays between 140 v to 150v and even less.In the day time even today 21/05/2016 also from morning 6:00 clock electricity stays for 10 mins then goes for 1 hr. Total 5 times power cut till now 11:35 am.

Please respond. We never delay in paying bills then why delay in giving proper electricity which is our right.

I would like to inform u about your irresponsible behaviour towards the common people. My Electricity is not coming since 19 may from 2pm.some work done by DHBVN employee on electric pole near house number 248.employee did some mistake in the connect and we are suffering from 3 days. For this matter I have complained to toll free no of DHBVN 5 times but no response even after 16 hr of complain
My compain no is 1014
After sometime toll free no. Give me 1 number. We also try number of times on that number but very disappointing response from that person also...they said each time " karwa dete hai ya bas kisi no bhej rate hai..."
Please sir do sometime in short period of time. This is summer season it's impossible to live without light...please send any electrician to correct the connect of my house from pole

Hi, i am putting up in sector 40 gurgaon behind community center and facing continuous problem of voltage fluctuation especially at night since last month. This is leading to expensive electrical appliances like fridge, ac breaking down causing unnecessary expenditure and more problematic is the inconvenience caused because of non working of ac.

This is recurring problem every summer with department/govt. Not even bothered to get the issue resolved. We are paying bills on time and expect a degree of proper services against the same which looks to be a dream.

It is highly requested that the matter is taken up seriously with solution to our relief failing which some stricter action would be imperative. Thanks bhavna

I am a resident of a township heritage one, sec 62 on golf course extension road. It has been observed that in past one month, there have been heavy fluctuations in power supply. The power supply goes off and comes back again multiple times within a span of minutes. This frequency increase specifically in the night around 10pm. We are informed that the problem is from the feeder situated in sec 55. This power fluctuation has caused severe damages to household electrical appliances. I request the concerned official to look into the matter and resolve asap.

I have received bill for the period 14 feb 2016 to 14 april 2016.In this bill they have levied fuel surcharge adjustment of rs. 827.70 and sundry charges of rs. 1, 074 for which no details have been provided. This is over and above per unit charges levied by the company. These charges are around 50% of total bill amount. You would appreciate that for a middle class person bearing electricity charges in itself is a huge burden leave aside unexplained charges.

I would want reversal of these charges and reason for levying these charges in first instance. Also would appreciate that in future if any sort of extra charges are levied these are properly explained.

Bill no.[protected]
Account no. [protected]

I have been making complaints for the past one month regarding continuous fluctuations in the power because of which i have already incurred heavy loss like two acs, inverters and other appliances have gone out of order.In spite of so many complaints nobody has come to look at the cause of the problem. Please ask somebody to come and inspect the lines/transformers from where the problem occurs. My house no. Is: 778, sector 43, golf course road, gurgaon. K r babu, [protected]

I am from majra .yahan raat ko light ati hai.lekin bijli karamvhari ki strike ki vajah se kisi ne light band hi nahi ki aj subah.pura din light chalti rhi.ab raat ko kaat di.strike pe karamchari.bhugte bechare garib log jinke inverter nahi hai sari raat machchar katenge.ye un garib garib lohon ko kis bat ki saja mil rahi hai. Strike par yo bijli karamchari the.unhone light band nahi ki subah iski saja un garib logon ko kyu