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DLF Complaints & Reviews

1.5
Updated: Jul 7, 2025
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G
glossialee
from Delhi, Delhi
May 15, 2019
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Address: The Crest Apartment, Gurgaon, Haryana, 122002

Dear Sir/Madam

I am a resident of the DLF Crest located in Sector 54, Gurugram.
I moved here in February this year.
and I was so happy that I could live in DLF at the time.
( Actually, I'm Korean and I live with my wife and one son.)

But, these days I see serious long cracks in my house; on the walls, on the ceiling and on the whole.
This is not one or two cracking problem, the number of cracking is about one hundred.
and Every day, I can see new cracks and old cracks getting bigger and wider.
( You can also see the 45 degree Cracks, which is considered to be a risk of collapse, as well as Vertical Crack and Horizental Cracks.)
Again, my family was very happy to move into the highly reliable DLF, but we're very disappointed to see that it responds to our complaints.

I think that Safty will be the most issue during stay.
Through this e-mail, I'd like to receive a safty cerificate by a responsible person (or a responsible institution).
Of course, there should be a statement in certificate(or warranty)
that all human and physical damage will be compensated for in the event occurs.

Many people say Crack is not dangerous.
I'd like to believe that, but who is responsible for the damage?
I don't think it's too much to emphasize safety hundreds or thousands of times.

Also, some people say that it's an "Assh" technique, so there can be happened.
What does that mean to me? Do you need to know that??
I' lived in another DLF apartment before, but I've never seen such many and serious cracks.

Some one just say they will paint on the cracks with new paint.
I don’t think the risk of collapse will not be eliminated with just no detecting as covering with new paint.
And who can control the inside of the house that will become a mess?
When there were 13 Cracks in 2 weeks ago, the management team painted once, but looking more ugly.

Again, I only want my family to live in a safe space.
I look forward to a responsible reply and response from the globally authoritative DLF.

Sincerely yours
Gyu Sam Lee

[protected][protected]
G.S.LEE (Resident)
B203, the Crest
Mobile No: +[protected]
[protected][protected]
+9 photos
+1 videos
DLF customer support has been notified about the posted complaint.
I have purchased Commercial office space in corporate green sector 74 . despite many Email and phone requests they are not handing over my parkings
instead they are trying to change my car parking number with my consent.

I have written car parking numbers which they have allotted to me. Now they must have sold out the same to someone.
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    Bhumika Katyal
    from Delhi, Delhi
    Apr 10, 2019
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    Address: horizon 2, dlf golf course road, Gurgaon, Haryana, 122003

    Today in the evng 7:20 went to B3 of horizon 2 building, There was no one to guide me to go on ground floor, as I am not the employee so lift area was not working for me.. I followed the arrow of staircase, As I entered that staircase after 15 minutes by following that arrow, I moved towards B2 as then I realised that there is no push bar to open any of B3, b, 2, b1 gate... I got stuck was feeling suffocating, I called My husband, he asked to one of guard as there was not even a single guard in any of basement area... after 40 min I got out of that area... This was such a horrible moment for me... Very bad services by DLF.
    +1 photos
    DLF customer support has been notified about the posted complaint.
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      S
      Siddharth Garg 28
      from Delhi, Delhi
      Apr 9, 2019
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      Dear sir/ma'am,

      I had bought a property at dlf skycourt sector-86 gurgaon. The possession was supposed to be in 2017.

      In 2018, i paid 100% of the amount of the apartment because i had spare funds.in 2018.

      As my mother is suffering from cancer - stage -4 now we were looking to sale the above property. But the builder says the transfer of apartment / registering is not possible for next 6 months.

      I met mr. Pankaj singhal dgm - customer services, he told me very bluntly that he cannot help me in this case as the company is having its own inventory they will not allow any transfer. (No transfer on payment of applicable transfer fees also)
      He also suggested me to get my mother treated somewhere else till the time they don’t allow the transfer.

      For 4 months i've been patiently taking appointments, but they keep declining to meet & refuse to answer calls. We want to resell the property as we need urgent funds for mother treatment in usa.

      Please advise on what i should do.

      Thank you.

      Siddharth garg
      S/o sh. Sushil garg
      [protected]
      Apartment - d-094
      Dlf skycourt
      Gurgaon
      Haryana.
      DLF customer support has been notified about the posted complaint.
      There is a huge scarcity of water in Block S-block DLF Phase-3, Gurgaon, Haryana 122002 .Municipal water supply is coming once In a week, that too, for an hour .So, it can be very well imagined that how tough it is to carry out even the daily basic chores .Please, urgently look into this matter.
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        A
        anujgupta1601
        from Gurgaon, Haryana
        Mar 14, 2019
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        Address: Q block, DLF Phase 2, 122002

        There is a superstore in q block near park, and 3/4 street dogs stay there most of the time. There is a black coloured dog, who is mentally ill, it bites people passing by with bags/anything in their hands, and runs after them.
        Elderly people are afraid to go out of their houses, can't even go for a night/morning walk.
        I too recently narrowly escaped an attack by it.
        Request you to kindly look into the matter, and catch them. People here have gotten sick of them. There have been many cases of biting now.
        DLF customer support has been notified about the posted complaint.
        Misbehaved by your employee. He abused me
        I will post on social media about your behaviour.
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          ishaansingh90
          from Gurgaon, Haryana
          Feb 17, 2019
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          Address: 122002

          I am a resident of dlf phase 2 and writing to you regarding the problem i am facing because of the construction that is happening in the house which is l-26a/6 dlf phase 2

          The noise level happening during construction is beyond bearable and at the same time the construction keeps happening from early hours till late evening 7 days a week. No proper safety measures are being taken in regards to the construction and also against the labour working in that area

          The road outside the house has been encroached with construction material and also the green area around the house is being used to dump material and waste which is also giving birth to new diseases

          Dlf team neither listens to the complain nor takes any action against the problem.. They have absolutely ignored all the requests and being approached multiple times but no action has been taken
          DLF customer support has been notified about the posted complaint.
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            S
            samridhi12
            from Delhi, Delhi
            Dec 27, 2018
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            Address: Gurgaon, Haryana, 122001

            This is to bring to your kind notice that there is a considerable population of people in u block phase 3 coming from various parts of the country and to fit them all every now and then, a new building is created in that area. Due to which, there are several pit-holes and uneven roads. Especially, during rainy seasons, the lanes become muddy and slippery and it becomes difficult to even walk on the same.

            In my lane i. E. 46, there is some new constuction of building taking place and i am also informed that there is some hole in water pipe, due to which my whole lane is muddy and slippery. I have myself slipped a lot of times and so as others. The lanes have become very risky.

            Please construct roads there and look into the matter on immediate basis!
            DLF customer support has been notified about the posted complaint.
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              K
              kkushal.gupta
              from Noida, Uttar Pradesh
              Dec 26, 2018
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              Resolved

              fine for lost parking ticket

              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: www.dlfmallofindia.com

              Hi team,

              I had visited mall of india on 24th dec 2018 and parked my bike (Reg. No. Up 16 bk 3122) in two wheeler parking in basement 2 at around 2 pm. While shopping i realized that i had lost my parking ticket, so i immediately went to security person in parking area and told them the scenario, they explained me that when i want to exit i need to pay fine of rs. 250 and also suggested try to find out the lost ticket which...
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              ankush31089
              from Gurgaon, Haryana
              Oct 12, 2018
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              I am a resident of s 9/11, dlf phase 3, gurgaon for the past 6 years. It is the last house in the lane and due to which many times there is scarcity of water (All the previous houses open their motors due to which we dont get sufficient water). I have not received any water since last 5 days and both (Lower/upper) tanks are empty. Can you send a water tanker today on an urgent basis. Plz note down my phone number - [protected]
              DLF customer support has been notified about the posted complaint.
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                A
                Abumba
                from Barmer, Rajasthan
                Jun 20, 2018
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                Address: 122002

                I, the undersigned, a resident of c4/2012; park place, golf couse road, dlf phase 5, gurgaon 122002 do want to make you aware about the pathetic condition of power supply in my locality over few months. More often than not we have been facing a frequent power cut/ voltage drop (Low voltage) /voltage fluctuations at any given point of time especially during the night. Almost in all these cases we have been affected by a power cut for 4-5 hours at a stretch. Even on yesterday, at around 1.34 am in the night our area has faced “low voltage” problem. While contacting the night shift electrician i was told that the same could only be taken up in today’s morning as none of the concerned foreman’s were willing to come at night. This has been the pathetic saga for each time! If no work is to be done in the night shift then why are they kept in the night shift?

                This frequent power cut in this summer season has started affecting my health as well as mindset and i am not being able to concentrate in my office. As i couldn’t sleep at night my health started deteriorating already. I urgently request you to take a note of it and help in resolving this perennial issue at the earliest in forwarding this mail to the relevant person / dlf operations in-charge of my locality.

                I believe to have the best possible reciprocation at your end. I would request you to kindly consider this appeal with utmost sympathy as we are in real bad situation in our locality.

                Thanks & regards,

                Anirban ghosh
                Deputy general manager (Qa)
                Cairn oil & gas

                Vedanta limited
                Dlf atria | phase 2 | jacaranda marg | dlf city | gurgaon 122 002
                Haryana, india
                T:+91-[protected]; d: +91-[protected]
                F:+91-[protected]; m:+91 [protected]
                E: anirban. [protected]@cairnindia.com
                www.cairnindia.com
                DLF customer support has been notified about the posted complaint.
                I am a resident of DLF PHASE 1 E-14 Block. On14th July 2018, one big branch from a tree fell down blocking my main entrance and snapping some overhead wires. I complained at DLF Customer Care on their registered phone number [protected] from 1 am till 5 pm on 15th July 2018. I kept calling every two
                hours but so far no one attended the complaint
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                  Abumba
                  from Barmer, Rajasthan
                  Jun 20, 2018
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                  Address: Gurgaon, Haryana, 122002
                  Website: www.dlf.in

                  I, the undersigned, a resident of c4/2012; park place, golf couse road, dlf phase 5, gurgaon 122002 do want to make you aware about the pathetic condition of power supply in my locality over few months. More often than not we have been facing a frequent power cut/ voltage drop (Low voltage) /voltage fluctuations at any given point of time especially during the night. Almost in all these cases we have been affected aby a power cut for 4-5 hours at a stretch. Even on yesterday, at around 1.34 am in the night our area has faced “low voltage” problem. While contacting the night shift electrician i was told that the same could only be taken up in today’s morning as none of the concerned foreman’s were willing to come at night. This has been the pathetic saga for each time! If no work is to be done in the night shift then why are they kept in the night shift?

                  This frequent power cut in this summer season has started affecting my health as well as mindset and i am not being able to concentrate in my office. As i couldn’t sleep at night my health started deteriorating already. I urgently request you to take a note of it and help in resolving this perennial issue at the earliest in forwarding this mail to the relevant person / dlf operations in-charge of my locality.

                  I believe to have the best possible reciprocation at your end. I would request you to kindly consider this appeal with utmost sympathy as we are in real bad situation in our locality.

                  Thanks & regards,

                  Anirban ghosh
                  Deputy general manager (Qa)
                  Cairn oil & gas

                  Vedanta limited
                  Dlf atria | phase 2 | jacaranda marg | dlf city | gurgaon 122 002
                  Haryana, india
                  T:+91-[protected]; d: +91-[protected]
                  F:+91-[protected]; m:+91 [protected]
                  E: anirban. [protected]@cairnindia.com
                  www.cairnindia.com
                  DLF customer support has been notified about the posted complaint.
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                    N
                    Nsingh2
                    Jun 5, 2018
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                    Address: Gurgaon, Haryana, 122002

                    I am narendra singh, working in one horizon building since one & half years, this the recent incident, the gaurds of two horizon building usually make a road blockage of horizon lane without intimation or informtion of that blockage to public. When i asked about this issue than they told me that this is due to heavy traffic, but there was no traffic at all. If this is the genuine issue than make that cut block permanently otherwise make it open for vehicles. This kind of situation will create unusual inconvinience. Please sort out this matter.

                    Thanks & regards
                    Narendra singh
                    M: +91-[protected]
                    DLF customer support has been notified about the posted complaint.
                    Sir, Mera i8 earpods bluetooth return karna h.kiu ki use kiya hua product mila h mujhe.
                    Please sir call karna [protected]
                    Dear DLF5 Team,

                    Can you please make sure that emissions from the last golf course construction has been covered when the GRAP is in implementation. More importantly the unpaved and dusty roads need to be watered.

                    Please see the images.

                    regarding unusual road blockage - Comment #3261783 - Image #0
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                      A
                      akshaybhatia
                      Apr 3, 2018
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                      delay in registration and wrongful information

                      Address: Gurgaon, Haryana
                      Website: www.dlf.in

                      Development : dlf alameda, plot - c-7/9
                      My name : akshay bhatia

                      We bought a plot from dlf in 2010 in sector 72 gurgaon for alameda.

                      We were told everything will be done within 3 years and there will be development of the area incluing club and commercial space etc.

                      It has been 8 years now and we still haven't received registration documents from dlf as they have told us and there is an existing...
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                      Abhijeet Khatri
                      from Noida, Uttar Pradesh
                      Apr 1, 2018
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                      Address: Gurgaon, Haryana

                      Hello,

                      Cyberhub maybe a iconic mall in delhi/ncr but staff in the parking lot do complete harrasement. We misplaced the parking slip and we're asked to pay 200 rs fine. I asked the staff to call someone senior but no one was available. Is this the way service industry works?

                      Finally i had to ask the facility manager to intervene and on his intervention the fine was reduced.

                      I have misplaced the parking slip couple of times earlier as well in great india palace mall. All we had to do was show the registration copy and license to ascertain that we were the real owners.

                      What happened with us yesterday was completely baseless. We just a piece of paper and not a magnetic card or token.

                      I will make that this whole episode is shared over social media and will ask my friends and relatives to not visit cyberhub again in their lives.

                      Even my children were asking why we need to pay the fine when it was just a piece of paper.

                      Imagine a foreign national undergoing this harassment what image it will give for india.
                      DLF customer support has been notified about the posted complaint.
                      Full of water, very difficult to Cross till knee water.
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                        K
                        Kannuu
                        from Kolkata, West Bengal
                        Mar 25, 2018
                        Resolved
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                        Address: Kolkata, West Bengal
                        Website: www.dlf.com

                        We had bought 2 dlf flats in kolkata in the names of karuna dhandhania (3br flat) and bela dhandhania (2br flat) and had tried our best to pay excess amounts for instalments since the company had promised 15%pa on advance payments but inspite of lots of follow up the company has not credited any amount to us - we are into litigation but our efforts are futile-due to this although the property has been handed over to many residents we have not taken the possession till now-now since our money has been invested already we are incurring interest losses due to the litigation-kindly take immediate action and help us recover the interest which was long overdue and also the interest accrued further on accued interest with suffuicient damages from the company
                        Jun 1, 2018
                        Complaint marked as Resolved 
                        We had filed cases at the consumer forum also but a week back the cases were decided in our favour
                        DLF customer support has been notified about the posted complaint.
                        Apr 17, 2018
                        Updated by Kannuu
                        No action taken from your end till now
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                          panga2705
                          from Nanpara, Uttar Pradesh
                          Mar 9, 2018
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                          Address: 122001

                          I would like to register my complaint against house owner of a-45-2, dlf phase-1, behind mega mall which is rented out to some businessman, this property is being used for illegal taxi operation services. It is well planned operation where tenant is living with his family and operation his business. This becomes big threat to residents of dlf phase-1 area. All the taxi drivers sit / stay in same in same locality and eve tease ladies all the time.
                          They also park their vehicles all along the main road and vacant plot which also creates nuisance.
                          Keeping in mind big threat to security of residents, i would request dlf management to take strict action and provide security to his residents.

                          Regards,
                          Pc
                          DLF customer support has been notified about the posted complaint.
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                            S
                            Satish & prakash
                            from Delhi, Delhi
                            Mar 8, 2018
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                            change of plot in hyde park estate, new chandigarh

                            I was promised by anupama bhatti of dlf office chandigarh that alloted plot no r3 a 418 which can not be considered as a developed plot since it being very much lower than the road level and making it a necessity to build basement to reach road level involving additional cost. The plot is also immediately adjoining private property and affected by sewage flow from that property and can not be considered safe since no boundary wall made by...
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                            Reshma Batra
                            from Noida, Uttar Pradesh
                            Feb 20, 2018
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                            Address: Gurgaon, Haryana, 122002

                            Hi i am writing from princeton estate dlf phase 5. This is something very urgent and need immediate action. Request your intervention in removing street dogs from within society. This issue has already been raised several times to society authorities but no action taken. Last few months several issues seen of dog attacking kids and adults. People are scared now to walk in society. I felt so bad that dlf as a brand is not taking any action. Despite calling president of princeton and informing the urgency he asked to call later. He didnt bother to call also. Is this the kind of seniors you have who have no sense of responsibility. Please contact on [protected]
                            DLF customer support has been notified about the posted complaint.
                            Feb 21, 2018
                            Updated by Reshma Batra
                            Team please this is urgent need action from your side. I already raised issue dated 20 th feb regarding mad street dog who is biting everyone in society. This is from princeton estate. Would request help as no action been taken by society authorities we are not against dogs but when its putting life of small kids in danger definately action required. Request your assistance to get this resolved. Our lives are in danger. You may visit admin and see complaints raised by majority
                            My order no 47400 is surprised hoodie jacket but u send me a wrong products plz give me my cash back searches a bed products so I return this product and want my cash back.
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                              sanjaykumar@1
                              from Delhi, Delhi
                              Feb 14, 2018
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                              Address: New Delhi, Delhi, 220002

                              To,
                              DLF ankur vihar gzb.(U.P)

                              subject : A-8/14 Ankur vihar DLF gzb (U.P.)

                              This is information to that some problems face my property complaint subject miss under standing other parson property map and not taking my property according for your map please see my complaint and proved my property sum document attached.

                              thanking you

                              Sanjay Kumar
                              mob. [protected]
                              +3 photos
                              DLF customer support has been notified about the posted complaint.
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                                Yogesh Khaneja
                                from Noida, Uttar Pradesh
                                Jan 12, 2018
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                                Hi sir,

                                I am a resident of magnolias, apartment number 314 and i have been recently informed that i have a pending due of rs 1259000/- towards logistic charges.
                                First of all i would like to inform you, that i have already paid my logistic charge up to march 2017, for a period of 6 months. Post that, my charges were waived of, as per my discussion with mr. Harmider mann.
                                It is hard for me to understand the logic for these charges. First of all, the labour is not allowed to enter on time during morning hours, because of your cumbersome security clearance process. On a daily basis the labour has to wait for hours before they enter the apartment. The average working hours are not more that 15 to 20 hours per week. With such an arrangement, the renovation can never get completed in the stipulated time. Both my contractor and myself and frustrated with the kind of arrangement you have in the apartment complex.
                                Secondly, you have all my contact details, but still i was not informed, when you decided to double the logistic charges from rs2000 to rs4000 per day. There has been no increase in assistance for which the increase in charges can be justified against. Moreover, since you have included the new entry process for the labour, they have to wait for hours before they can get into the society to start their work day.
                                Thirdly, the logic behind the logistic charge is completely baseless, because it is hard to understand, how paying rs2000 or rs4000 per day will cause less disturbance to my neighbours. The use of service lifts for the labour and other amenities are covered in the monthly maintenance charges. Then why the extra logistic charges needs to be paid by the owner. This is a complete harassment of the resident by the managing authority, as they are completely aware of the fact that the residents here would have deep pockets.
                                The renovation is due to complete by end of this month (January) and i would want you to wave of my charges, because the delay caused in renovation of my apartment is because of poor execution of your fancy security system.

                                Thanks

                                Yogesh
                                DLF customer support has been notified about the posted complaint.
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                                  kaushiksandeep2
                                  from Jaipur, Rajasthan
                                  Dec 12, 2017
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                                  Address: Gurgaon, Haryana, 122002

                                  Dear sir

                                  In front of two horizon center (Golf course road). Dlf has blocked half of the road to check the building vehicle. This is public road how can they block the road for their building car checking. Due to this there is heavy jam every morning. Every day we have to fight with them. They are threatening us by mentioning dlf name. This is right in-front of two horizon center entry gate.

                                  Thanks
                                  Sandeep
                                  DLF customer support has been notified about the posted complaint.
                                  Electricity layout and maintenance work is ridiculous.

                                  They just disconnected the power to the apartment without informing the owner.

                                  No metres installed yet after possession.
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