DLF Complaints & Reviews

Dear sirs,
I had booked a two bedroom apartment (Dlf capital greens : phase ii) shivaji marg, moti nagar newdelhi with dlf home developers in 2010. After much delay of 8 years they finally offered a possession in july 2018 where by sending the final payment account by increase in area of 147 sq. Ft as well as other charges. As i requested them to come back in detail about the increase in area for which did not reply to me for almost 18 months. After much follow up they finally replied to my query in december 2019 and added cg condominium charges (Maintenance) too for those 18 months. After 3 months of back n forth the amount was finally settled and payment done in lieu of which they issued the final possession letter and no dues certificate in april 2019. But the day i had gone to take possession i was not handed over reason being the cg condominiums (Maintenance) for 18 months is pending. As i explained it to the handover team that the delay was due to pending issues at dlf end and after much back n forth it is already settled. I have submitted the final possession letter and no dues certificate issued by dlf home developers but they are still not handing over the possession till the dues are cleared. As i had explained and followed them through mails since last 3 months that all dues have been cleared and there si nothing pending.
I need your help to sort the matter with dlf and much delayed interest till date for not handing over the possession.
Looking foward to an early reply and thanking in advance

Area of plot booked = 267 sq yard
Made my booking in May 2012.

Delay period = Sep 2014 onwards

Here is the calculation towards penalty to be paid by DLF:

Penalty = * Rs 42/sq yard * Plot Area * Delay in number of months

Penalty to be paid by DLF at the time of possession = 42*267*55 = Rs 616, 770/-

DLF has blatantly retracted on its promise of timely delivery - and now doesn't want to pay any penalty.

DLF is passing the buck to the customer at two fronts:

a) charged interest for late payments of instalments asked
b) declining to award due penalties towards late delivery

DLF: What a shame!

Dear sir... We are owner of dlf flat gaf 074, we have been handed over flat key without proper finish for that we have made verbal & writing complaint since 2013, but our complaint has not attended even till today... To settle issue we visited dlf number of time but nothing has done.

Even my one set of flat key is with dlf maintenance team
We have completed the remaining work done at our cost and put flat on rental since 2017 october.
We have not paid maintenance as dispute is going on with dlf these days maintenance team is disconnected electric supply number of time without intimation, when i called and e mail them to settle the issue they sent us bill with interest, when we asked my work is not done we paid our money to complete the remaining work how can they charge maintenance?
I request you kindly look in to this matter urgently and help us to settle.

Regards bijay
[protected]@gmail.com

Dlf maintenance
Arjun marg dlf - 1
Sub: lack of lighting on road l-22
Dear sir
I would like to bring to you notice that i am owner and resident of l-22/12 and there is no street light or any kind of lighting between l-22/1 to l-22/12 which cause immense darkness post sunset. This scenario has causing this stretch of road to be safe haven for mischievous people.
You are kindly requested to get this site inspected and get installed necessary lighting to avoid any unpleasant incident in future.
Kindly acknowledge a copy of this letter for records.
Thanking you
Ankur garg
L-22/12 dlf phase 2
[protected]

Dear dlf team,

I am owner of plot in lane w12 in dlf phase 3, gurgaon. I want to bring your kind attention about issue of sewer line leak in front of my plot. This causes sewer water to leak in outside surrounding area causing very bad smell which no one can withstand. This is an open invitation to several diseases. Furthermore there is a sump-pump associated with same line adjancent to my plot which keeps propagating smell in surrounding area. See attached images and videos

We checked with dlf team handling dlf-phase 3 issues, they are quite familiar about this long lasting issue and seems to be tired about resolving this many time but this is not getting solved permanently. They mentioned that issue due to no slope in sewer line of w12 and recommended laying of new sewer line in opposite direction from our property to moulsary avenue main sewer line to resolve this permanently. This will also remove dependency from a sump-pump which will solve foul smell issues permanently. New sewer line might require road level increase but this is very well feasible today as only one house will get negatively impacted is ready to agree to such a solution. With more houses coming in future, permanent resolution will become far more complicated. So my humble request to dlf is to act on this as soon as possible to resolve this permanently forever. Not able to solve this permanently can be a far bigger blot on dlf as a service provider.

Please note that, we have paid all maintenance money to dlf on time and want to start construction as soon as possible. But it is very disappointing to see such a basic issue existing, spoiling dream of peaceful, healthy living. We could never ever dream about such issue in dlf property that too in the premium segment. I hope you all pay attention to this and understand how this can potentially impact brand value of dlf.

Dear Sir/Madam

I am a resident of the DLF Crest located in Sector 54, Gurugram.
I moved here in February this year.
and I was so happy that I could live in DLF at the time.
( Actually, I'm Korean and I live with my wife and one son.)

But, these days I see serious long cracks in my house; on the walls, on the ceiling and on the whole.
This is not one or two cracking problem, the number of cracking is about one hundred.
and Every day, I can see new cracks and old cracks getting bigger and wider.
( You can also see the 45 degree Cracks, which is considered to be a risk of collapse, as well as Vertical Crack and Horizental Cracks.)
Again, my family was very happy to move into the highly reliable DLF, but we're very disappointed to see that it responds to our complaints.

I think that Safty will be the most issue during stay.
Through this e-mail, I'd like to receive a safty cerificate by a responsible person (or a responsible institution).
Of course, there should be a statement in certificate(or warranty)
that all human and physical damage will be compensated for in the event occurs.

Many people say Crack is not dangerous.
I'd like to believe that, but who is responsible for the damage?
I don't think it's too much to emphasize safety hundreds or thousands of times.

Also, some people say that it's an "Assh" technique, so there can be happened.
What does that mean to me? Do you need to know that??
I' lived in another DLF apartment before, but I've never seen such many and serious cracks.

Some one just say they will paint on the cracks with new paint.
I don’t think the risk of collapse will not be eliminated with just no detecting as covering with new paint.
And who can control the inside of the house that will become a mess?
When there were 13 Cracks in 2 weeks ago, the management team painted once, but looking more ugly.

Again, I only want my family to live in a safe space.
I look forward to a responsible reply and response from the globally authoritative DLF.

Sincerely yours
Gyu Sam Lee

[protected][protected]
G.S.LEE (Resident)
B203, the Crest
Mobile No: +[protected]
[protected][protected]

Today in the evng 7:20 went to B3 of horizon 2 building, There was no one to guide me to go on ground floor, as I am not the employee so lift area was not working for me.. I followed the arrow of staircase, As I entered that staircase after 15 minutes by following that arrow, I moved towards B2 as then I realised that there is no push bar to open any of B3, b, 2, b1 gate... I got stuck was feeling suffocating, I called My husband, he asked to one of guard as there was not even a single guard in any of basement area... after 40 min I got out of that area... This was such a horrible moment for me... Very bad services by DLF.

Dear sir/ma'am,

I had bought a property at dlf skycourt sector-86 gurgaon. The possession was supposed to be in 2017.

In 2018, i paid 100% of the amount of the apartment because i had spare funds.in 2018.

As my mother is suffering from cancer - stage -4 now we were looking to sale the above property. But the builder says the transfer of apartment / registering is not possible for next 6 months.

I met mr. Pankaj singhal dgm - customer services, he told me very bluntly that he cannot help me in this case as the company is having its own inventory they will not allow any transfer. (No transfer on payment of applicable transfer fees also)
He also suggested me to get my mother treated somewhere else till the time they don’t allow the transfer.

For 4 months i've been patiently taking appointments, but they keep declining to meet & refuse to answer calls. We want to resell the property as we need urgent funds for mother treatment in usa.

Please advise on what i should do.

Thank you.

Siddharth garg
S/o sh. Sushil garg
[protected]
Apartment - d-094
Dlf skycourt
Gurgaon
Haryana.

There is a superstore in q block near park, and 3/4 street dogs stay there most of the time. There is a black coloured dog, who is mentally ill, it bites people passing by with bags/anything in their hands, and runs after them.
Elderly people are afraid to go out of their houses, can't even go for a night/morning walk.
I too recently narrowly escaped an attack by it.
Request you to kindly look into the matter, and catch them. People here have gotten sick of them. There have been many cases of biting now.

I am a resident of dlf phase 2 and writing to you regarding the problem i am facing because of the construction that is happening in the house which is l-26a/6 dlf phase 2

The noise level happening during construction is beyond bearable and at the same time the construction keeps happening from early hours till late evening 7 days a week. No proper safety measures are being taken in regards to the construction and also against the labour working in that area

The road outside the house has been encroached with construction material and also the green area around the house is being used to dump material and waste which is also giving birth to new diseases

Dlf team neither listens to the complain nor takes any action against the problem.. They have absolutely ignored all the requests and being approached multiple times but no action has been taken

This is to bring to your kind notice that there is a considerable population of people in u block phase 3 coming from various parts of the country and to fit them all every now and then, a new building is created in that area. Due to which, there are several pit-holes and uneven roads. Especially, during rainy seasons, the lanes become muddy and slippery and it becomes difficult to even walk on the same.

In my lane i. E. 46, there is some new constuction of building taking place and i am also informed that there is some hole in water pipe, due to which my whole lane is muddy and slippery. I have myself slipped a lot of times and so as others. The lanes have become very risky.

Please construct roads there and look into the matter on immediate basis!

I am a resident of s 9/11, dlf phase 3, gurgaon for the past 6 years. It is the last house in the lane and due to which many times there is scarcity of water (All the previous houses open their motors due to which we dont get sufficient water). I have not received any water since last 5 days and both (Lower/upper) tanks are empty. Can you send a water tanker today on an urgent basis. Plz note down my phone number - [protected]

I, the undersigned, a resident of c4/2012; park place, golf couse road, dlf phase 5, gurgaon 122002 do want to make you aware about the pathetic condition of power supply in my locality over few months. More often than not we have been facing a frequent power cut/ voltage drop (Low voltage) /voltage fluctuations at any given point of time especially during the night. Almost in all these cases we have been affected by a power cut for 4-5 hours at a stretch. Even on yesterday, at around 1.34 am in the night our area has faced “low voltage” problem. While contacting the night shift electrician i was told that the same could only be taken up in today’s morning as none of the concerned foreman’s were willing to come at night. This has been the pathetic saga for each time! If no work is to be done in the night shift then why are they kept in the night shift?

This frequent power cut in this summer season has started affecting my health as well as mindset and i am not being able to concentrate in my office. As i couldn’t sleep at night my health started deteriorating already. I urgently request you to take a note of it and help in resolving this perennial issue at the earliest in forwarding this mail to the relevant person / dlf operations in-charge of my locality.

I believe to have the best possible reciprocation at your end. I would request you to kindly consider this appeal with utmost sympathy as we are in real bad situation in our locality.

Thanks & regards,

Anirban ghosh
Deputy general manager (Qa)
Cairn oil & gas

Vedanta limited
Dlf atria | phase 2 | jacaranda marg | dlf city | gurgaon 122 002
Haryana, india
T:+91-[protected]; d: +91-[protected]
F:+91-[protected]; m:+91 [protected]
E: anirban. [protected]@cairnindia.com
www.cairnindia.com

I, the undersigned, a resident of c4/2012; park place, golf couse road, dlf phase 5, gurgaon 122002 do want to make you aware about the pathetic condition of power supply in my locality over few months. More often than not we have been facing a frequent power cut/ voltage drop (Low voltage) /voltage fluctuations at any given point of time especially during the night. Almost in all these cases we have been affected aby a power cut for 4-5 hours at a stretch. Even on yesterday, at around 1.34 am in the night our area has faced “low voltage” problem. While contacting the night shift electrician i was told that the same could only be taken up in today’s morning as none of the concerned foreman’s were willing to come at night. This has been the pathetic saga for each time! If no work is to be done in the night shift then why are they kept in the night shift?

This frequent power cut in this summer season has started affecting my health as well as mindset and i am not being able to concentrate in my office. As i couldn’t sleep at night my health started deteriorating already. I urgently request you to take a note of it and help in resolving this perennial issue at the earliest in forwarding this mail to the relevant person / dlf operations in-charge of my locality.

I believe to have the best possible reciprocation at your end. I would request you to kindly consider this appeal with utmost sympathy as we are in real bad situation in our locality.

Thanks & regards,

Anirban ghosh
Deputy general manager (Qa)
Cairn oil & gas

Vedanta limited
Dlf atria | phase 2 | jacaranda marg | dlf city | gurgaon 122 002
Haryana, india
T:+91-[protected]; d: +91-[protected]
F:+91-[protected]; m:+91 [protected]
E: anirban. [protected]@cairnindia.com
www.cairnindia.com

I am narendra singh, working in one horizon building since one & half years, this the recent incident, the gaurds of two horizon building usually make a road blockage of horizon lane without intimation or informtion of that blockage to public. When i asked about this issue than they told me that this is due to heavy traffic, but there was no traffic at all. If this is the genuine issue than make that cut block permanently otherwise make it open for vehicles. This kind of situation will create unusual inconvinience. Please sort out this matter.

Thanks & regards
Narendra singh
M: +91-[protected]

Hello,

Cyberhub maybe a iconic mall in delhi/ncr but staff in the parking lot do complete harrasement. We misplaced the parking slip and we're asked to pay 200 rs fine. I asked the staff to call someone senior but no one was available. Is this the way service industry works?

Finally i had to ask the facility manager to intervene and on his intervention the fine was reduced.

I have misplaced the parking slip couple of times earlier as well in great india palace mall. All we had to do was show the registration copy and license to ascertain that we were the real owners.

What happened with us yesterday was completely baseless. We just a piece of paper and not a magnetic card or token.

I will make that this whole episode is shared over social media and will ask my friends and relatives to not visit cyberhub again in their lives.

Even my children were asking why we need to pay the fine when it was just a piece of paper.

Imagine a foreign national undergoing this harassment what image it will give for india.

We had bought 2 dlf flats in kolkata in the names of karuna dhandhania (3br flat) and bela dhandhania (2br flat) and had tried our best to pay excess amounts for instalments since the company had promised 15%pa on advance payments but inspite of lots of follow up the company has not credited any amount to us - we are into litigation but our efforts are futile-due to this although the property has been handed over to many residents we have not taken the possession till now-now since our money has been invested already we are incurring interest losses due to the litigation-kindly take immediate action and help us recover the interest which was long overdue and also the interest accrued further on accued interest with suffuicient damages from the company

I would like to register my complaint against house owner of a-45-2, dlf phase-1, behind mega mall which is rented out to some businessman, this property is being used for illegal taxi operation services. It is well planned operation where tenant is living with his family and operation his business. This becomes big threat to residents of dlf phase-1 area. All the taxi drivers sit / stay in same in same locality and eve tease ladies all the time.
They also park their vehicles all along the main road and vacant plot which also creates nuisance.
Keeping in mind big threat to security of residents, i would request dlf management to take strict action and provide security to his residents.

Regards,
Pc

I was promised by anupama bhatti of dlf office chandigarh that alloted plot no r3 a 418 which can not be considered as a developed plot since it being very much lower than the road level and making it a necessity to build basement to reach road level involving additional cost. The plot is also immediately adjoining private property and affected by sewage flow from that property and can not be considered safe since no boundary wall made by dlf to protect its developed plots in this pocket
I was given option of another plot r3-a-201 (No plc). But the issue is not being finalised and i am being promised through email by anupama bhatti that they are in process of shifting my allotment. Every time one week time is promised with no results. It is requested that dlf being a renowned company should not have such a bad customer relationship and finalise my case promptly
Mrs prakash mittal

Hi i am writing from princeton estate dlf phase 5. This is something very urgent and need immediate action. Request your intervention in removing street dogs from within society. This issue has already been raised several times to society authorities but no action taken. Last few months several issues seen of dog attacking kids and adults. People are scared now to walk in society. I felt so bad that dlf as a brand is not taking any action. Despite calling president of princeton and informing the urgency he asked to call later. He didnt bother to call also. Is this the kind of seniors you have who have no sense of responsibility. Please contact on [protected]