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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jun 19, 2026
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DTDC Courier & Cargo reviews & complaints page 9

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A
Agarwal sonam
from Etawah, Uttar Pradesh
Aug 18, 2018
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drs copy needed

Website: [email protected]

I returned an amazon pro. By drdc con no. D43291377 fr which amazon is asking drs prf bt dtdc is nt providing drs copy evn aftr so many requsts... Evn aftr 15 days they didnt give me drs copy... I contct dtdc bangluru whitefield so many times bt they didnt give any satisfactroy response... Evn they disconnect my cls... I hv charged 2100 fr the delivry bt didnt get drs copy which i needed the most......
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S
Sharol Janice Rodrigues
from Delhi, Delhi
Jul 5, 2018
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courier not received

This is regarding consignment A41320413. We have not received the courier and the tracking status shows that the courier reached the Hyderabad hub on June 23. The last status update is on June 26 that the courier is at Balanagar facility. We tried the customer care numbers but no one received the call. So, on June 29 we went to Balanagar facility and checked. They informed that they do not have the courier and also they did not know where...
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P
Prerna Grover
from Dharmapuri, Tamil Nadu
Jun 14, 2018
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incorrect pin code entered in the system

Address: Karnal, Haryana, 132001

C82891292 is the docket number. The courier contains very important documents. While on the parcel and on the receipt, the pin code is correct but while tracking it, i came to know that the dtdc representative has entered a wrong destination pin code. I have been trying calling on the customer service numbers, but either the numbers are not functioning or there is no response from the other end. This is the height of carelessness....
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P
Pooja Sanklecha
from Mumbai, Maharashtra
May 28, 2018
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wrong pin code, instead of 400102 it is 400053

Address: Mumbai City, Maharashtra, 400053
Website: www.dtdc.in

I have a important and urgent courier posted at wrong pincode of 400102 which is out for delivery. Its actual delivery pincode is 400053 for DN Nagar metro station, Mumbai. Though, the address on courier is correct. Consignment no is V46522457. Please inform them at the earliest. Courier is urgent and should not be misplaced. I have attached the receipt for the details. Let me know if anything else is required....
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M
munchunsingh
from Mumbai, Maharashtra
May 24, 2018
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missing product

On 4th of may i send my courier through dtdc marol (Military road branch) i handover my courier to mr. Sukhveer.

In your system information is showing that product is successfully delivered but the product didn't reached yet.

And in your system it is showing that product is delivered to noida (201301)

I am following mr sukhveer in marol (Military road) since last 17 days.

I asked...
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Kavya Kolluru
from Hyderabad, Telangana
Nov 24, 2017
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displaying that no data is available

Address: Hyderabad, Andhra Pradesh, 500063

Please solve my issue. I have to get a courier that is booked at thandalam in kanchipuram on 23th november 8 p. M.
In your website it is showing since yesterday till now as "data not available"
My awb number is d39005939
Please help me. Why the data is not avaiable even if the courier is shipped one day back. They are not even attending calls. Please solve this issue...
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M
Muradnagar
from Aligarh, Uttar Pradesh
Nov 18, 2017
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misbehavior of the courier service agent with customer

Address: 201206

Courier service agent was misbehaving with me and talking very rudely. Even he charged me money for cancellation of the order. He charged 100rs. For the receipt of the order which i cancelled. And the wife of that agent was using very abusive language. I request u to take strict action against him. He is from muradnagar, gzb - 201206 near ofm gate....
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D
Dveepali Sivakami
from Mumbai, Maharashtra
Oct 24, 2017
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cheating by courier company

Address: 110062

I booked an express next day delivery of my home keys from delhi to rishikesh with consignment number v41301068
The man picked up my package at 11.30 on 23 oct 2017 am promising next day delivery.
I found put that in spite of issuing me a receipt and booking of the package on 23rd, he dispatched it on 24th - the day it was supposed to be delivered.
My family had no place to stay for a whole day.
Dtdc should take...
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Address: Bangalore, Karnataka, 560074

My shipment [case# 07578171 : tracking query case status : new... Consignment no : r26960179] is out for delivery and the delivery person has not even contacted me once. The online status is a mis route... Seriously??? Then why do we provide dtdc with delivery address???
Please do the needful asap
Your customer service is also pathetic. I tried the whole day....
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S
soorajee
from Noida, Uttar Pradesh
Feb 4, 2017
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Courier not yet received posted date28/01/17 from chattigara mathura up west

Address: 281003

Respected sir,
I, sooraj kumar a here by informing you that my friend john send a courier through dtdc on 28/1/2017 from franchise number :us1277 (Chattikara, mathura) on this address

Sooraj kumar a
Aravindalayam house
Mannadisala p o
Ranni (Taluk)
Pathanamthitta (Dist)
Kerala,
Pin: 686511

They have given the consignment number of v35102688, and here i am attaching...
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S
Sadaf Jobi
from Chennai, Tamil Nadu
Nov 13, 2016
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Not delivered (mis route)

Address: 600100
Website: Dtdc

Tracking id - Z99327450
Why s ur service so pathetic. Wat dies this mean not delivered. Am waiting for this courier from a week and now it shows mus route.. Wat am i supposed to do.. This s not the first time am experiencing this. Last time u guys lost my courier.. This time mis route. I need this courier in a day or 2 days time.. Kindly check wat u can do on this.. I will never use dtdc again if i don't get my package in 2 days time.....
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30 other people found this review helpful
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R
rkjlkj
from Amritsar, Punjab
Aug 31, 2016
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Frachise Closure

Address: Bangalore, Karnataka, 560047
Website: www.dtdc.com

Dear concerned,

I am going to remind you last time to expedite the closure process of
franchise Jf956 as it has already been taken more than 6 months. For
me, it was sufficient time to dispose this process, it is
unnecessarily delayed now. So after it, I will be looking for other
options such as legal assistance. I hope that you will understand the
things and do the needful asap....
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R
rashmi dwivedi
Aug 17, 2016
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Not delivering consignment in time and mental harassment

Address: 110062
Website: dtdc.in

Dear sir,
My name is rashmi dwivedi. I have sent one consignment (Rakhi) on[protected] from dtdc courier (B-36 g. F, jawahar park devli, new delhi-110062) to my bhabhi having address (Flat103, plot135, gyankhand2, indirapuram, 201014, ghaziabad, uttarpradesh). But till now no consignment has been delivered.
Complain mental harsh case with 5 lakh of penalty....
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M
majain
from Delhi, Delhi
Jun 28, 2016
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Parcel misplaced

Address: Jaipur, Rajasthan, 302004
Website: dtdc.in

Hello,
i booked a parcel on 16th of June from Jaipur to Gurgaon, providing all the necessary details, phone number of the recipient, etc. I am sadly surprised that DTDC one of the best domestic courier services of India has failed in delivering my parcel, no proper information can be traced from the tracking number from 20th June. I tried calling DTDC Jaipur and Gurgaon office but they never responded.

I need them...
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A
Amiya Ranjan Bedbak
from New Delhi, Delhi
Apr 14, 2016
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Consignment didn't deliver on due time

Address: New Delhi, Delhi, 110020
Website: DTDC

Hi,
I have dispatched a consignment bearing number *v28839009* on 11th april 2016 from delhi to balangir (767001) on an urgent basis through dtdc premium service paying a cost of rs. 400. The dispatching centre guys assured me to deliver the consignment on the 3rd day i.E. 13th april 2016 at the receiving address. However the consignment didn't get delivered on the due date at the destination.
I would like to share that the...
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D
Divakar Mech
from Mumbai, Maharashtra
Feb 17, 2016
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Item delivery is very slow and response is very poor

Address: Khammam, Andhra Pradesh, 507128
Website: dtdc.in

My brother has sent me an item 1 week ego through dtdc couriers and item is received in near by courier office but response from the office is very poor, they are not even attending the call from number and by calling from different number they are telling we will deliver in 1/2 to 1 hr but from last 2 days they telling the same thing...
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G
Garg rajni
from New Delhi, Delhi
Jan 11, 2016
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Regarding parcel received from unknown person nd dtdc didn't have sender's detail

Address: New Delhi, Delhi
Website: DTDC

Hi my name is Rajni Garg.On 24 Dec 2015 i got a parcel at my home from an unknown person(Kuldeep sinha) from chattisgarh.I don't have any contact in chattisgarh.I belong to Punjab only.The parcel contained a sweet box.When i tracked the courier i found that parcel is shipped from chattisgarh (Raipur tatibandh).When i called your DTDC office from where that parcel is shipped, the manager said he didn't have any sender' deatil.I suggest you...
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B
Bharath Kumar R
from Mumbai, Maharashtra
Jan 1, 2016
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I requested for proof of delivery

Address: Bangalore, Karnataka, 570024
Website: www.dtdc.in

Dear sir/madam, I have sent one parcel to the below mentioned address through your DTDC service with docket no B27382330.so, kindly provide me the proof of delivery dsr report and please it required on urgent basis the courier sent address is TO PRASHANT srivastava house no 189 anantpura katra azamgarh 276001 UP Tel - [protected] But no one helped me to get the proof of delivery by dtdc company Regards Bharath Kumar...
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T
Trip rachna
from Lohaghat, Uttarakhand
Dec 24, 2015
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Not giving home delivery

Address: Nainital, Uttarakhand, 263139

Sir with due respect I would like to inform that dtdc is not providing home delivery in haldwani city, dist. Nainital ( uttarakhand). Due to this I have to receive by parcel myself by going there only. So its a kind request to dtdc to give home delivery in haldwani, uttarakhand (pin- 263139)....
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M
mahesh1988
from Lucknow, Uttar Pradesh
Nov 14, 2015
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DTDC COURIER juinagar branch

Address: 400703
Website: www.customercarephonenumber.in

Tried many time on[protected] but not responding. After so much tried some one pick call and pick the phone side and chit chatt with frined I am not receive my order number is #159565 Product Quantity Unit price Subtotal Battery for Samsung Galaxy Pocket Duos S5302 - EB454357VU CODE: ET-BATTERY-16-MB-106004 DATE: 05/11/2015, 01:37 PM Tracking number is Z74358730 No one is helping me for that . Please he;lp...
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