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DTDC Courier & Cargo Complaints & Reviews

www.dtdc.com

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Updated: Jan 15, 2025

Complaints 11635

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1313

Unresolved

10322

So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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Non delivered items

Parcel not delivered tracking status falsely marked its delivered and signed by stranger

courier not received yet

parcel not delivered but tracking status says its delivered

Package missed/ Stolen by the courier

Most useful reviews

Not delivered RECEIVER NOT AVAILABLE-(CIR)) - Updated in tracking but no one called

dtdc courier not delivered (office closed or door lock - (cir)

consignment not delivered and has been redirected

displaying that no data is available, for my awb number

parcel not delivered yet every time it was showing could not attempt (dir)

Not Delivered But status says DELIVERED

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Consignment B23035463 dtd 08.01.24.. Undelivered as on 19.01.24

Sending the item to wrong address instead of my address

Dtdc not delivered my goods..

DTDC Courier & Cargo reviews & complaints page 9

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Sir/Madam,

This is to inform you that I have send a document on dated 1st Aug '2023 from MALDA to BOLPUR(WEST BENGAL) by DTDC Courier Docket No:-K62439904 .On 3rd Aug ' 2023, The above said courier showing SUCCESSFULLY DELIVERED at 1940HRS by DTDC BOLPUR BRANCH. But till now consignee has not received the same.

I like to ask you how the above thing is happened?, without delivering in customer hand...

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Address: 79/A Bechu Chatterjee Street Kolkata - 700009

I would like to inform you that I haven't received my item - D70585398

Everyday morning I receive message like item is out for delivery, but by evening I receive message like item couldn't be delivered due to restricted entry - it is happening from last few days, very pathetic service

No delivery person called me & there has no restricted area in my address, it is my humble request kindly deliver my item in...

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My dtdc consignment no - D61581673 from last 2 day every morning they put an update that parcel is out for delivery, and at night approx 8 pm they put update could not attempt (Dir). Plz help me. It is urgent to deliver that parcel on the given address as soon as possible... As i don't get any customer service number for call and to ask about my parcel. Customer support through email is damn poor...

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My tracking no. Z28335661. On portal it is showing out for delivery but after sometime it is showing ( could not attempt) Not Delivered....

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I have placed order in Paytm ONDC and order shipped via DTDC delivery but DTDC updated status as delivered but I didn't received item
And they forgery my sign in acknowledgement

In portal receiver name is SVV Nagaraju and in acknowledgement someone signed with my name(forgery sign)...

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Website: DTDC

My tracking number of DTDC courier is 7D7849256 and it is showing incomplete adress or wrong CIR but no call was there and adress is also complete....

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Address: E 279/280 Double storey Ramesh Nagar, New Delhi 110015

Dear Sir

My Package with order D38694539 booked through dtdc courier serive from Yamuna Nagar to New Delhi on 26/7/2023 which supposed to be delivered today nd was Out for Delivery is Not delivered. It's showing Not Delivered Due to Restriced Entry(OTR). Agent didn't called me nor he came. It's urgent.

Please Deliver to this Address:
E 279/280 Double storey Ramesh Nagar, New Delhi 110015.
Thanks....

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Address: 406/112-E, Villa No. F1-E, 2nd Floor, Park Hill Apartments, Behind PDA Colony, Porvorim, GOA-403521

AWB :- D61579237

This parcel of about 3 to 4 Kg was booked at Bangalore on 9/11/23 and till it was in Bangalore only till 12/11 and later on they themselves rebooked this on 21/11/23 for reasons best known to themselves and then the movement of the parcel from Bangalore started. Tracking showed it as at Panaji, Goa branch - FDM prepared on 24/11 and even to this moment the status is same and the item has NOT BEEN DELIVERED...

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Address: Banglore

* Tracking no: D37719450
* booked on 19th July 2023 from Banglore

The situation is becoming increasingly frustrating, and I'm yet the receive the package.
the package has been place from Banglore on 19th July 2023 but today is 24th july 2023. I'm yet to receive the package.
As of now the delivery status is showing is Not Delivered(RESTRICTED ENTRY-(OTR)).
One of the most concerning aspects...

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Address: Bengaluru

Website: www.dtdc.in

Date recieved- 24/7/2023
I had recieved a parcel that contained important official documents from my college in a damaged condition. The envelope containing the documents was in a horrible condition and the doccuments in it were also torn.
The consignment number of my parcel is H73214713. I demand action and a full refund for the damage that has been caused by the carelessness of DTDC....

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Address: Dtdc barnala

Website: Dtdc

Dtdc walo ne Mera parcel lost Kr dea. An na woh phone uth a rhe hai na mail ka reply Kr rhe Maine bht se mail v kite plz help me refund my parcel amount...

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Address: Gurdaspur

I paid 400₹ for this one book which came damaged, it’s was a brand new book and it’s sides are ripped, it’s nonsense, why I have to pay this much for this type of quality...

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Address: Gurdaspur hanuman chowk

I paid 400₹ for this one book and it was a brand new book, but now its damaged its sides are ripped, and the condition of parcel was bad, when I received it, it was half open, Atleast at this cost provide a good quality for parcel, this is really nonsense...

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Sent a package from vizag to rangareddy with consignment number H73397780 on 14th July 2023 it's been a week and not delivered yet. Tracking shows out for delivery in the morning by the end of the day it shows couldn't attempt and not delivered and the same happening from 3 days.customer care says they will resolve in 48 hours it's been 4 days they are saying the same......

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Address: Almasguda

Sent a package from vizag to rangareddy with consignment number H73397780 on 14th July 2023 it's been a week and not delivered.. tracking details show out for delivery in the morning and by the end of the day it shows couldn't attend and not delivered and the same happening from 3 days. Spoke to customer care and they said they are going to solve it in 48 hours and yet no response after 4 days....

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Address: Nashik Road, Nashik 422101

Hi Team,

I was supposed to receive my shipment on 15th July 2023 and it was not delivered and the resolution mentioned is incorrect/wrong address [Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))]. The address mentioned in the details is correct and the delivery agent did not even try to contact me if incase the address seems to be difficult to locate.

I have tried contacting customer care and sending email...

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Address: Vijayawada Hub at Mustabada

The cover which was sent to Hyderabad on 14.06.2023 from Bhavanipuram DTDC, was returned from Hyderabad hub to Vijayawada Hub even after lapse of 1 month they could not trace the cover. They offer silly reasons, don't answer calls, highly irresponsible behaviour of the staff. They promised to give a letter that our cover is missing as it is urgent government official communication. But in vain. Reputation of DTDC will be tarnished by such...

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Hi, I was waiting for a package delivery AWB no.C36091152. I was tracking in website, it is showing successfully delivered.
How come I dint even receive any calls or messages regarding delivery or out for delivery.This is ridiculous, tracking is meant for customers to track there packages not to fulfill ur score cards .This is worst . request you to deliver my package as early as possible....

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I received an OTP in the morning for the said package but didn't receive it. I got no call from their side for address confirmation and now its showing not delivered. Please look in this matter as soon as possible!...

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Website: www.dtdc.in/tracking.asp

My parcel was given to DTDC on 8th July in varanasi
It is to be delivered in Rishikesh, uttarakhand. But it's been 7 days, and no updates yet from them. Also in their tracking it shows my parcel was delivered to okhla branch on 13th July but no further movement. I need my bag immediately
I have no update about where my bag is, when I will recieve it. And they are not available on call as well as their number on the receipt...

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