DTDC Courier & Cargo Complaints & Reviews

My order ID : B21112945, was marked as delivered on 10th october, 6:06 p.m. But i didnt receive my order or any call from delivery agent. They updated the receiver's name on the website as "Ghh". This is very concerning. Please look through this matter and dtdc should improve their services. Worst service ever!

The courier was booked on 11th sep'23 and it continued in that status only tll 6th Oct'23. Multiple follow ups done with the courier local vendor and even the case raised with DTDC but no response.

The package contains life critical medicines worth Rs.20, 000.

Careless attitude by the company and shortfall of services.

I was suppose to receive my shipment with Tracking Number : U61241095 yesterday. Yesterday 9 Oct 2023 its was showing the Activity as "Out for Delivery" at 2:36 P.M. But suddenly at around 7 'O Clock it started showing Not Delivered(CONSIGNMENT REDIRECTED). it is very important shipment that i have been waiting. Parcel has my Name, address and Phone number clearly mentioned. Can you please try to deliver it today by contacting at the below number: [protected]

Address where the Shipment to be delivered:
Gaganpreet Kaur
A-208, Bren Champions Square, Opposite RGA Tech Park
Near Carmelaram Station, Off Sarjapur Road, 560035

I took service of around 128, 000 from Ambernath centre of Dtdc.. most of my products were removed before couriering from Ambernath. It was international courier to Ireland, I was told this products wnt be sent to ireland..they said removed products will be returned to pickup location but was not returned.. they kept on delaying and after almost 1 month only half of products were returned all eatable items were missing and now staff is saying it was kept at building security.. that too when I enquired they replied.. why was product kept at security.. security is saying he dint took any product plus we checked cctv no product was delivered to security in past one week. Guy is not even sharing exact date of delivery of product to security.

I had a package which was out for delivery on 03rd October at 18:31 but I got the delivery OTP at 19:48 that your package is out for delivery but in the next second a message came that your gate is locked. We were not able to deliver / Firstly my gate was not closed and secondly the delivery boy had not even come to the street not did he call me.

I order something from a insta account and they send it through DTDC .AWB number - M32549823 So parcel is shipped from Mumbai on 8 sept and reached jaipur Mansarovar branch at 11 sept. And shows the delivery status - delivered to singchen. But it's not me. And it is not delivered to my given address. And customer care number are ering also . I mail them but they say they check to whom it delivered and it's 6 days to this. So my request is that it delivered to the given address.it want it to delivered it to v.k.sharma.

Hi Team,

I have sent the courier through DTDC. FDM is prepared on September 29th, 2023 but it has not been delivered yet. No response from DTDC support.
Courier Tracking Number : H74420413

Please do the needful....

I ordered icruze watch on 26th of September 2023. Order shows dispatched and out for delivery on 29th of September but suddenly status changed to CONSIGNMENT REDIRECTED and still no update where my order is. I have attach the image which shows the order number and the further details on the order.. please look forward into it. Delivery person didn't even bothered to call me even the customer care. This is not right.

My order ID is D59735158.
The tracking page shows that the product is delivered to someone named Richard Immanuel Devanand. I do not know this person. Nor has an DTDC delivery agent called me or come home, as I was home all day.
Please look into this and deliver my product. Thank you.

My DTDC courier with reference number B20650774, says delivered but I have not received, very decievng and misleading service very very disappointing

My parcel whose tracking number is T72147688 was supposed to be delivered today 29 September but I didn't receive any call from delivery agent and now it is marked as undelivered receiver not available.

Dear Sir,

MY PACKAGE SHOWS OUT FOR DELIVERY, BUT NOT YET DELIVERED. We Sent parcel to Electronics Test & Development Centre (ETDC), Goa from Koshalya Enterprises Jaipur
this is consignment number W13312102. dtde support mail close this ticket no 9358157 according to ETDC Department they Enquiry at dtdc goa office.
We have enquired in the DTDC Panjim office about the parcel send by you. They told us that our delivery area is served by their Merces office and provide the contact details of Merces office personal (Ganraj Patil - [protected]). We contacted in DTDC Merces Office and told them to deliver our parcel ASAP. Today one of their delivery boy (Sandeep - [protected]) came to our office and told us that he had delivered the parcel on 18.01.2023 to some of our officials. But on enquiry in our office, it is known that none of our office personal had received the parcel. Also the delivery boy could not identify the person in our office whom he had delivered the parcel. Therefore it is requested you to kindly do the needful & deliver our parcel ASAP.

kindly help and guide in this case

DTDC DOCKET NO B[protected] booked by me on 19th Sept 2023. The copy of the consignment note is attached.
This consignment was booked at an Agent at BK Circle Kothanur Dinne road Bangalore 560076 and was to be delivered at Chamarajpet with Bangalore 560018. Provided clear address of consignee with phone number on the package. In DTDC on line tracking tool this consignment was stated as Delivered on 21st Sept, but when checked with consignee, he stated not delivered. Then i tried to check with the available customer service number [protected]. No one attended this number except the recorded messages. There was a option at the end to request for call back. I did this several times but there was no call back from DTDC. Finally on 23rd i could get through the call and the service agent was stated this was delivered on 21st giving a phone no of the receiver. this number was different from that i stated on the packet. The service agent was so arrogant and asked me to contact the number if i want to trace the packet or else i can do what ever i want! This was a horrible experience with DTDC, i request to help to traceback the package and also refund me the amount as DTDC failed deliver in time and none the less poor customer support

Consignment no W13416551
Showing no data available..plz help

It's been 4 days, there's no process on the courier. It's been at the same point. There's no way to communicate with the customer service dtdc. So, worse experience.. D71073423
I don't even know who will resolve this issue 😕.

No one attempted or called for delivery however tracking shows out for delivery for last 2 days and then shows not delivered as customer not available. Totally fraudulent and when spoke with customer care they misbehaved and said order is cancelled. The package was very important and we are still waiting. Someone please help on priority 🙏🏻
Chennai Pallikaranai DTDC Master Franchisee

I booked a saree and they me tracking details from surat AWB number A94527158
But it showing no data available. I am attaching image for reference

I didn't get any information on tracking id of shipment which it's shipped today.

I have handed the parcel to dtdc kadur branch on 6th September 2023 and the destination location is hyderabad. The dtdc office boy was soo irresponsible and sent my parcel to another consignment number. It has been 7 days and the parcel is not yet delivered and i dont even know where my parcel is. The office boy not even opening the dtdc office as he was high on alochol daily. Due to this delivery i am facing charges from my end as 300 per day. Upto now i have been charged 2100 for 7 days and it will be increased as the delaying delivery. Dtdc is responsible to pay my losses. Resolve my issue

I have ordered one item from online and the dispatch was through DTDC with AWB no: C37213793, the order was dispatched on[protected] but till date the order details are updated on[protected]. No further update since then and also I have raised a query trying to reach them over phone and trying all the possibilities but no use no update till now.