DTDC Courier & Cargo Complaints & Reviews

Dear Sir,
I have sent the laptop by dtdc courier on 7th Dec 2023 from hyderabad to bangalore and parcel has not received by receiver but online status showing as "Successfully Delivered "

Tracking number : D72282470
Mobile number :[protected]

Looking forward with your response soon sir
Thanks
Suresh

Dear Sir, Madam

I have sent the laptop courier using DTDC courier from hyderabad to bangalore but parcel showing online as Successfully delivered but not received courier parcel to receiver

DTDC tracking number : D72282470
Kindly provide your support and help me on this
Thanks
Suresh

My courier not received. Status showing like Not Delivered(RECEIVER NOT AVAILABLE-(CIR)).

I have booked 7th November today date is[protected] still not delivered
no one given responsibility plz help for arrange for delivery

My package ( Tracking No: D81247991, Reference No: [protected], Booking Date: 04th dec'23) was supposed to get delivered today (7th Dec, 2023) to Lucknow (Pin Code: 226015).

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".
The address provided is definitely correct and the delivery person did not even call once on the phone number provided.
Please resolve and update me regarding my package. I need it today urgently.
In any case, I have raised a ticket on DTDC Support website (#[protected]. Please ensure that I receive the package as soon as possible.
Hoping to get the package ASAP

My consignment number is H38897279,
I booked courier from DTDC UPPAL to Nandyal on september 12 th Still now I had not received my package and I am having valuable data in that. I raised almost hundreads of complaints in the official website but there no positive reply I tried all possible ways how much I can I have did. I need my package

Dear Sir/Madam,

I am writing to file an official complaint against DTDC Express Limited regarding the unresolved issue with my shipment, Tracking No. D80620750. Despite repeated attempts to seek resolution and compensation for the delayed and untraceable shipment, DTDC has failed to address the matter adequately.

Details of the Complaint:

Tracking No.: D80620750
Booking Date: 19 Oct '23br...

AWB No: 7X3756410 was out for delivery on 1st Dec 2023, but the delivery person neither contacted me nor came to my address and marked the address as incomplete or wrong. This is not the first time DTDC delivery guy did this and it's a common practice that they love to do. We are not even provided any kind of SMS mentioning delivery guy's contact no.

Today is 2nd Dec 2023, i want my courier asap.

I have booked 7th November sti ll not delivery i Cal customer care there also no responsibility plz help for arrange delivery its urgent medicin acking No. B[protected]O) Last Status In Transit
Reference No. [protected]
View Address Image
Service Type STD EXP-A
Ops. EDD [protected] How? Ops. REDD
[protected] How?
Billing Mode AIR Last Status Date [protected]
Reason For Return
Reattempt Date POD Status
Booking Details
Booked by DOMLUR BRANCH(B58)[BF2339-VINAYAKA NAGAR (vinayaka_nagar.[protected]@fr.dtdc.com +91 [protected])] Booking Date | Time Tue, 07th Nov'[protected]@21:03 hrs
Destination Pincode: 411035 Destination City: PUNE Destination Branch PUNE PIMPRI BRANCH(P04)
Booking Weight 2.02kg Shipment Type NONDOX [O]
Chargeable Weight 2.02kg[Vol.Weight Dead Weight ] No. of pieces 1

Very rude, unprofessional and lying courier personnel employed by DTDC. My consignment (I[protected] was scheduled to be delivered on 24/11/2023. The courier personnel called stating being public holiday my merchandise would be delivered on 25/11/2023 and he requested for OTP. I refused stating, “I shall provide the OTP only when the merchandise is delivered to me.” The courier personnel hung up on me and updated the status as “customer refused delivery” (I received a message on 25/11/2023). I Immediately raised my concern on e mail (Consignment no - I19842068 with ticket no –[protected] on 25/11/2023 to which I received a reply from Pooran Kumavat/Customer success team/DTDC express limited on 25/11/2023 stating, “We have received your query, Will cross check the current status of your shipment with concern team will get back to you shortly, kindly bear with us for further updates.” On 29/11/2023 I come to know my merchandise is being returned to sender!
Can there be anything appalling and pathetic than services provided by DTDC

My shipment with tracking number U2673031 is not delivered it has reached Hubli hub and no attempt for delivery was made, the status shows as receiver not available, no call nor any message from the DTDC team, I am not able to connect to customer care and no response from them if I raise a ticket query, this is worst experience I am having, the package is very important kindly help me to get the package as soon as possible, thank you

Jay jinendra,
I've booked the courier with 3 parcels on 11.11.23. The courier was sent from jodhpur to Mumbai. The awb number is D76779904. The courier boy told to deliver by 4 days. But the Courier not delivered in 15 days at Mumbai, even the online status is showing its location in source city.

Even the courier personal don't reply, not picking call, no status info sharing.

How can dtdc services so poor in delivery, is beyond my thought !!

Regards,
Rajeev Chhajer.

The courier service is delivering the courier without attempting a call to the customer and as a result the courier is getting misplaced
This is regarding the centre situated in singarayakonda Prakasam district 523101

Tracking id : Z35353169
i have booked my parcel on 8th nov and today 20th nov still not delivered. My customer is in trouble due to promise date has passed as per gov tender to supply this material. Please deliver today or if not willing to deliver my parcel give it back to me or give me my material cost that has decalred in invoice that i handover to dtdc person.

Dtdc should understand responsibility if you are courier company. Infact i pay extra as dtdc person asked 0.2% of invoice value for eway bill login.

Delivery my shipment today or give my material cost. I can not suffer my customer much due to your working behaviour.

My consignment to be delivered was out for delivery 3 days back. The status shows could not attempt ( dtdc was not able to attempt for delivery). Since then, there is no update. I raised a ticket on their official website, but no response received till date. I called their customer care number, but they are unable to help and provide any information. It was a priority delivery with extra payment made. Consignment number - X45245803, to be delivered to pin code 110018.

Courier shows delivered successfully yesterday evening approximately 6pm but I haven’t received it yet.
Customer care calls get silent suddenly inspite of trying to reach them 3 times.

Hey sir my AWB:D78049502. I’m contacting about my shipment it’s not getting any updates 15 DAYS already passed today is Promised delivery date still I don’t have any update regarding my shipment the last status was received on 7th November, 2023 that its in mumbai. I stay in mumbai itself still no delivery. Please help me and revert me.

Called DTDC Helpline regarding a Shipment but call got disconnected. Tried twice but no success. Just after that received a call from [protected] and the person said that there was issue with the DTDC phone service which is why he called me with that number. He said that the shipment is pending for a processing and for that I need to pay 5 rupees and the processing will be done. Being too desperate for the shipment to reach my home, I agreed to that as well. Call got disconnected and he called me with a new number: [protected] and continued. He sent me a link to google form wherein my name, bank name and UPI Pin was asked. Being foolish and desperate, I provided that details too after questioning him a lot. Received a message saying that my UPI got added in a Axis Bank account with the contact name as [protected]@barodampay. After that I tried changing my UPI Pin but instead I created new UPI ID by mistake. Then received a activate key message and upon the person's instruction I forwarded that to a number: [protected]. I understood that somehow they tracked my call to the DTDC Helpline and called me to fraud me. In a hurry I changed my UPI Pin but just before that received a message saying 4500 was paid to [protected]@barodampay, UPI ID:[protected]. Don't know if I was too foolish/desperate/curious to know how they do it.

And in other bank .. kotak mahindra they took 20000 in 5 transactions.

I’m waiting for a DTDC courier to be delivered. The last update I received was Not Delivered - Could not attempt. It’s an urgent package so I want to check if I can pick up the courier from the DTDC branch it was last tracked to. Can anyone help with this?

Hi, I sent out a shipment from Bangalore to Mumbai on 7th November and was told that it would be delivered by 11th Nov. On the 10th Nov. it said 'out for delivery' and then on the 11th it said 'Not delivered'. Can you please let me know why it was not delivered and when you will re-attempt delivery?

Tracking ID: B20383388