DTDC Courier & Cargo Complaints & Reviews

My courier is not being delivered to my place n when trying to contact the area in charge they ask for extra charge n if not paid threatening to send it back or after 2months

I shipped a package from Chennai to Dehradun via DTDC express service and it was supposed to be delivered on 9th nov 2023 but it has still not been delivered. The tracking portal shows receiver not available but they never called the receiver. It was a very important package. Reference no. V76000818.

I was available the whole day. But they didn't deliver my parcel and marked it as CIR (please find the screenshot attached)

Tracking No: X88397207
I had a delivery that was supposed to be delivered via DTDC. But I didn't get it. The status says it got delivered on September 19th but I never got it. I do not recognize the person's name mentioned on the portal to which the package was delivered. I already raised a ticket on October 8th on the DTDC portal regarding the same, but there has been no progress on the ticket for 3 weeks and the person assigned had closed the ticket without giving me an update. I wrote to them multiple times requesting an answer and called them multiple times, they are always busy and when they do lift the call, they don't have an answer. I need my parcel or I need an immediate refund of my whole order

Its too late but dtdc is not give my parcel and when i track my parcel its already show that its delivered but dtdc is not given me.
Its too urgent for me but dtdc is very poor service and misguiding me.

I have earlier filed complaint regarding misbehaviour of dtdc delivery agent, even delivery agent mishaved with me yesterday and when my clerk asked to deliver courier to him than he misbehaved me on phone and said jo karna hai kar lo, i am practicing advocate in high court, he said k jao jo karna hai kar lo and cut my call, this is 2 nd time, i am also giving no. Of that dtdc agent +[protected], that is his number, earlier on dtdc agent mishaved with me when he delivered documents to me his no. Is +[protected], kindly don’t give jobs to those people who are having no politeness in doing their work,

My package ( Tracking No: U26559565, Booking Date: 28 oct 2023) was supposed to get delivered today (30th October 2023) to Agra (Pin Code: 282006.

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".

The address provided is definitely correct and the delivery person did not even call once on the phone number provided.

Please resolve and update me regarding my package.

I have sent a courier from Indore to Chennai (Zip-600042) on 18th Oct with the consignment number D77914528 it suppoesed o deliver on 4 Oct and its alost 28 Oct. I gave 2 numbers in case something happened and dtdc never tried to contact me and when I am trying they ar not giving any accurate or satisfied answers on delivery. I can only see status changes they didnt even tried delivering it.

My shipment was to be delivered on 27th October and it showed that it was out for delivery. But it was later showing that I requested the delivery on another date whereas no contact was made with me in this context. I WAS AT HOME AND MY MOBILE WAS ON ALL THE TIME. What kind o[censored]nprofessional behaviour is this. Please expedite the delivery. Thank you
TRACKING ID D67812118

AWB/ Tracking no: D6784279

I had ordered my books from Jaipur and they sent it to Jaunpur (Pin Code 222142)
via DTDC Courier.
The tracking no. shows that the parcel has been delivered at my address but I never got a call from anyone suggesting that the courier is being delivered. Also, no other person at my home has received it.
Since the courier contains BOOKS and I’ve to take my exams on 1st of November, I took emergency measures to even reach out the sorting officer and all the DTDC offices in & around the area, but to no avail. All the staff has been nothing but inefficient in doing their jobs.

I demand the courier to be delivered to the rightful owner i.e. Varsha Singh, at my designated address. And I need it to be delivered urgently.

This is a case of gross negligence and inefficiency to perform services. Highly disappointed with DTDC!!

I'm available to take my order but delivery agent did not call or message me for delivery and the get a message from dtdc that receiver is not available. My phone no. Is on and I'm also available in delivery address. And in customer care no. no one response

Tracking no is K64220182
And this show that address is incomplete, but address is right.
Adress-new ashok nagar metro, neem gali nala road. 110096 new delhi.

The product dispatched by Visit organisation was picked up ob 17th of June 2023 and tracking ID provided to sender Z17204181.

As a receiver I never got the product delivered. When I chased multiple times the sender, they provided me the DTDC tracking ID.

On checking it shows the first date when product was picked up from sender but no progress thereafter. I called customer care on 13th Oct 23, they said to check and revert. I Even raised a ticket 9561430 by creating a login ID on DTDC portal.
there is no response and now when I am calling customer care the agent keeps call on hold for 5 mins and then it gets disconnected.
This has happened multiple times. I have the recording of the calls with DTDC agent.

Dear Sir/Madam,

I am writing to file a formal complaint against DTDC delivery services regarding ongoing deeply unsatisfactory experience with dtdc consignment number H39288372.

I had specifically chosen DTDC for the swift delivery of medicine. However, despite the DTDC website indicating that the area residing under my pincode is a serviceable location, and despite all other services and recipients at the specified address receiving parcels without issue, the DTDC delivery agent contacted me, insisting that I must pick up the parcel at their location instead of a delivery. This is not only unreasonable but also causes significant inconvenience.

My numerous attempts to resolve this matter with DTDC customer support have proven futile, and this issue remains unresolved for over five days since the initial booking.

I kindly request your immediate intervention to address this situation. It is crucial to highlight that DTDC has accepted responsibility for the parcel, and the actions of their employees at the destination are in direct contradiction to the standard of service I expected and paid for.

I trust that you will resolve this matter promptly

Sincerely,
Rajendra Prasad

Consignment number K63683968 is not delivered even after 5 days it reached to nearest center. Every morning status shows out for delivery and at evening status got updated to Could Not attempt. No idea what does that mean. This is happening for last 5 days. Get call from some person every day. Asks thousand questions but no result. Need immediate attention as the package contains important document.

My package was supposed to be delivered on 14th and package contained sweets coming from Tirupati to Bangalore couriered on 12th.
DTDC guys I dont know what they have messed up, they are lying receiver is not available. I am very much at the given address neither there was any call attempt made nor anybody entered premises on apartment.
They are updating status as per their convince and not resolving my issue.
My courier is already spoiled and they are not ready to refund nor give resolution
Tracking Number - H73616378.
I have raised multiple concerns digitally and through call centers.
But none has helped me.

I have not received my consignment number D76763729.Ststus showing delivered but i have not received any consignment.Show me the proof or receiving as there is no entry in my society at that time and date.

I recently shipped 1 laptop via DTDC and taken insurance on the items, Packed in a very tight manner but still when the consignment is being received by the receiver, He reported damage in the product, When asked by the courier company to provide claim on the damage, They clearly denied it and start behaving very abnormally and strangely. When asked to provide clarification they said we don't care and started misbehaving with us. Raised this concern multiple times but no response. This is the final call else i am going to file a lawful case to get my compensation.

Courier Tracking Number D76059806

My courier hasn;t been delivered for the past one week +. It's kind of emergency parcel to be delivered. AEB D72066678. Please look on to the issue and get my parcel delivered at the earliest

Delivery not made by courier boy. And giving reason that door was closed whereas i received no call from delivery boy. Order is delayed way beyond given time.