DTDC Courier & Cargo Complaints & Reviews

I placed an order with ibuychemicla, chennai for n-heptane on 8th Jan 2024 and the order IBCINV0007X47886. The order shows details of the order with the address of the receiver. The order also gives the tracking I'd of the courier as 7D3238332.
On checking with DTDC website, the order has been delivered to someone in Chennai. On sending a mail on 13th Jan, DTDC is still processing the ticket. When contacted ibuychemiclas, they are passing the buck on DTDC. DTDC and ibuychemiclas should send 5he item immediately and pay for the damages.

The package is at the final position but still has not moved at all for 2 days, the driver didnt even attempt delivery but it still says"DTDC — Not delivered RECEIVER NOT AVAILABLE-(CIR)) "

My tracking number is: D81591851

The delivery person asked me to pick my parcel up from their office if i can. i answered their call and informed that i cannot pick my parcel and it is thier responsibility to deliver, and if the address was not deliverable they should not accept such deliveries from the sender. The delivery staff then said that they will deliver the parcel by evening and they nobody showed up. on tracking my parcel details i saw that they have marked my parcel as delivered.
i again called the delivery person and he again made an excuse that he will deliver it the next day by 11am. I tried contacting them the next day and nobody answered as it was sunday, then at 1 pm on sunday their office opened and upon calling the employ of that office started making excuses and said if you want the parcel come and pick it yourself. i enquired why they kept on making excuses yesterday and why have the marked it as delivered when no attempt for delivery was made, then he again started making excuses and arguing.
i informed him that i am sendind someone to pick the parcel and i will raise a complaint against him. then he said fine rasie a complaint and i'll not give your parcel till i get a mail now. i then lost my temper and had to quarrel with him and i warned him that ypu cannot hold my parcel after marking it delivered. i had to send someone over at their office to collect my parcel.
I'm surprised how this company is operating and how can their employs inspite of being wrong threaten the consumer that they'll not give them their parcel.
i am attaching the call records of previous day when i contacted the delivery boy to enquire about my parcel.

My order ID - D80890198. On Jan 06 2024, I got a OTP and There Mentioned The Order Is Out of Delivery. So, I cancelled All my works to collect the product. I didn't receive any call from the courier guy. Now, there mentioned that (Not Delivered(RECEIVER NOT AVAILABLE-(CIR)). but, I am in my home and waiting for the courier guy. And, I also tried to there customer care mobile number, Didn't get any response, Also mail Them Still...

This is with regards to consignment no. K64985582. It was shipped from Guwahati on 5th December 2023. It was to be delivered in Bangalore. After multiple attempts to reach out to customer care we get no response from the team. We are put on hold with the promise of providing information but every time the call is disconnected after being put on hold.

Promises are made saying "a callback from the backend team has been arranged". However, we receive no calls whatsoever. Finally a lady named Amudha L gets in touch. She says the whole lot of multiple parcels are missing and they cannot track it. She asks for 2 days' time. We patiently wait but no callback is made to us. Every time we call the lady up she says she's working on the case but fails to provide us with any kind of resolution or any information about my package. She asks us to share the invoice and details of the contents of the package. We have shared all requested details over email.

Finally the lady also stopped responding and receiving our calls.

My package contains clothing items and the value of the same is Rs. 19, 800/-. I want compensation for the item that DTDC has lost. Please compensate me for the same. I am distressed with DTDC and the harassment and pain it has caused me.

My package isnt delivered yet, it showed out for delivery toady at 12 noon but in the evening it should couldnt delivered due to could not attempt, what does that mean? And when will be my package get delivered?

Need a urgent delivery... It is a live plant
Customer name - Mini
Tracking id - R79444062

It shows Last mile misroute, but the given address and pin location was accurate. How it would be. Please sort it out and deliver quickly

I booked items on 13-dec-23 in Mumbai Maharashtra to thiruvalla, Kerala
I paid 3920 RS for shipping charges, and today I received item today, and it's fully damaged
Dtdc no.D 78342402
I need refund amount of my loses
Item amount 2500+ shipping charges

Dear Sir,
I have sent the laptop by dtdc courier on 7th Dec 2023 from hyderabad to bangalore and parcel has not received by receiver but online status showing as "Successfully Delivered "

Tracking number : D72282470
Mobile number :[protected]

Looking forward with your response soon sir
Thanks
Suresh

Dear Sir, Madam

I have sent the laptop courier using DTDC courier from hyderabad to bangalore but parcel showing online as Successfully delivered but not received courier parcel to receiver

DTDC tracking number : D72282470
Kindly provide your support and help me on this
Thanks
Suresh

My courier not received. Status showing like Not Delivered(RECEIVER NOT AVAILABLE-(CIR)).

I have booked 7th November today date is[protected] still not delivered
no one given responsibility plz help for arrange for delivery

My package ( Tracking No: D81247991, Reference No: [protected], Booking Date: 04th dec'23) was supposed to get delivered today (7th Dec, 2023) to Lucknow (Pin Code: 226015).

But in DTDC tracking website, it is now showing "Not Delivered(ADDRESS INCOMPLETE OR WRONG-(CIR))".
The address provided is definitely correct and the delivery person did not even call once on the phone number provided.
Please resolve and update me regarding my package. I need it today urgently.
In any case, I have raised a ticket on DTDC Support website (#[protected]. Please ensure that I receive the package as soon as possible.
Hoping to get the package ASAP

My consignment number is H38897279,
I booked courier from DTDC UPPAL to Nandyal on september 12 th Still now I had not received my package and I am having valuable data in that. I raised almost hundreads of complaints in the official website but there no positive reply I tried all possible ways how much I can I have did. I need my package

Dear Sir/Madam,

I am writing to file an official complaint against DTDC Express Limited regarding the unresolved issue with my shipment, Tracking No. D80620750. Despite repeated attempts to seek resolution and compensation for the delayed and untraceable shipment, DTDC has failed to address the matter adequately.

Details of the Complaint:

Tracking No.: D80620750
Booking Date: 19 Oct '23br...

AWB No: 7X3756410 was out for delivery on 1st Dec 2023, but the delivery person neither contacted me nor came to my address and marked the address as incomplete or wrong. This is not the first time DTDC delivery guy did this and it's a common practice that they love to do. We are not even provided any kind of SMS mentioning delivery guy's contact no.

Today is 2nd Dec 2023, i want my courier asap.

I have booked 7th November sti ll not delivery i Cal customer care there also no responsibility plz help for arrange delivery its urgent medicin acking No. B[protected]O) Last Status In Transit
Reference No. [protected]
View Address Image
Service Type STD EXP-A
Ops. EDD [protected] How? Ops. REDD
[protected] How?
Billing Mode AIR Last Status Date [protected]
Reason For Return
Reattempt Date POD Status
Booking Details
Booked by DOMLUR BRANCH(B58)[BF2339-VINAYAKA NAGAR (vinayaka_nagar.[protected]@fr.dtdc.com +91 [protected])] Booking Date | Time Tue, 07th Nov'[protected]@21:03 hrs
Destination Pincode: 411035 Destination City: PUNE Destination Branch PUNE PIMPRI BRANCH(P04)
Booking Weight 2.02kg Shipment Type NONDOX [O]
Chargeable Weight 2.02kg[Vol.Weight Dead Weight ] No. of pieces 1

Very rude, unprofessional and lying courier personnel employed by DTDC. My consignment (I[protected] was scheduled to be delivered on 24/11/2023. The courier personnel called stating being public holiday my merchandise would be delivered on 25/11/2023 and he requested for OTP. I refused stating, “I shall provide the OTP only when the merchandise is delivered to me.” The courier personnel hung up on me and updated the status as “customer refused delivery” (I received a message on 25/11/2023). I Immediately raised my concern on e mail (Consignment no - I19842068 with ticket no –[protected] on 25/11/2023 to which I received a reply from Pooran Kumavat/Customer success team/DTDC express limited on 25/11/2023 stating, “We have received your query, Will cross check the current status of your shipment with concern team will get back to you shortly, kindly bear with us for further updates.” On 29/11/2023 I come to know my merchandise is being returned to sender!
Can there be anything appalling and pathetic than services provided by DTDC

My shipment with tracking number U2673031 is not delivered it has reached Hubli hub and no attempt for delivery was made, the status shows as receiver not available, no call nor any message from the DTDC team, I am not able to connect to customer care and no response from them if I raise a ticket query, this is worst experience I am having, the package is very important kindly help me to get the package as soon as possible, thank you